They installed laminate flooring on the spec home I purchased . They were supposed to fix some…read morewarranty issues. Two weeks in a row Kimberly called to cancel their appointment 15 minutes after they were due to arrive. When they finally did manage to keep their appointment , the man took pictures of the problems. It's been a month and I have never heard back from them. They did nothing. No service after the sale. Not recommended.

I don't know where to begin. Let's start with Julie. She is a true joy to work with. High energy…read moreand positive and passionate about her work. Julie spent time with us to make sure we knew what we wanted. She explained the benefits of different floors and gave great ideas. Walked us through the process and answered all of our questions. She is just awesome!! Next came the install. Matt showed up on time, was extremely courteous and professional at all times. Very friendly too. He was so careful with our home. Made all his cuts outside and blew the sawdust off the flooring pieces and himself every time. This is time consuming but it shows that he is respectful of our home. Our flooring is beautiful and we could not be happier with the entire experience.

My wife and I have a long history with Country Flooring Direct. Over the past decade, they have…read moredone about 10 flooring projects for us in 3 houses, including laminate, LVP, tile, and hardwood refinishing. They do very good job at competitive prices. Steve, the father, is extraordinarily nice and loves the aesthetics of flooring. His kids Kevin and Jason are now taking over the business. They are a bit gruffer, but they get the job done and try their best to make things work for the customer. Once, when we provided the materials for an install, we forgot the quarter rounds and transitions but they took care of that without adding a charge. As experienced landlords in Nashville, CFD is our go-to flooring company!

The worst experience ever. Floors turned out horrible. I had installers demanding payment. One…read moreworker asked me to take him home because he said the other installers had threatened him with a gun. just horrible.

So far so good! I'll keep you posted after install. Patrik, Brian and Cheyenne are fabulous. Look…read moreforward to working more with Patrik and the install.

My first encounter was with Cheyanna, who explained the different types of flooring and which ones…read morewere suited to the kitchen. My next interaction was with Miranda, who came out to measure the floor and become the point person. We initially misunderstood the time of installation, but when the installers came, they worked swiftly and professionally, and the Lead Installer approached me with a smile and apologized for the time change. I recommend the company because of their meticulous work and products. They offer a personal touch, which is something I treasure.

Quite possibly worst experience I could have had. I used this company to install vinyl plank…read moreflooring and tile floor in my bathroom. DO NOT use this company, unless you want to deal with them coming back 3 or 4 times before the job is done somewhat professionally. They just do a bad job, make a mess, and don't apologize for anything. Let me list a few of the problems. For the tile floor: 1. They installed the tile very crooked and with tons of gaps in the grout. 2. They had to come back, completely tear up the floor, and install it again. 3. They left a huge mess, grout footprints on my new vinyl flooring that wouldn't come out. For the vinyl floors: 1. They installed it so I couldn't easily open and close the front door. 2. There was a gap in the floor by the front door, and their "fix" was to put caulk in it. 3. They installed the baseboards that had chips in it and need to be replaced. 4. They left a mess... gum on the counter, trash on the couch, white residue everywhere, scuffs on the floor, dirty sink, dirty stove.

I had my old hardwoods taken up and replaced with Floorville. These guys are fast, professional,…read moreand the best price by far. They even picked up my flooring at the store and delivered them at no charge. Milton answered all my questions and did not leave until I was 100% satisfied. Thanks again, and keep up the great work!

The relative that didn't spend their money was and still is completely enamored with the company…read more Me, not so much because all I was left with was a big hole in my floor, and a bigger hole in my pocket from having to hire additional contractors to try and figure out the reasoning ReFloor couldn't do the floor. I got several excuses which would have been perfectly fine of they would have turned up to show my hired crew what was going on. At the end of doing business with ReFloor I got the impression that either they just weren't feeling the small job at my home, and had other lucrative offers; or, they wanted me to contract with a buddy of theirs. Either way, I'm currently worse than square one simply because I had to lay temporary flooring for fear of tripping, falling, punching a human sized hole through the subfloor and having to fight my way up like I'm Boba Fett crawling out of a sarlacc.

Everything went good. Great technicians, great product. I love my new floor. From start to finish,…read moreRefloor was easy to work with, easy to get ahold of and answered all my questions.

They were miracle workers honestly. I bought a 90 year old home in Old Hickory as a first time home…read moreowner. The living room was covered in old carpet. When I ripped out the carpet, the original pine floors were there but they were in HORRIBLE shape. They were covered in paint stains, mismatching wood stains, and had areas of thick glue where the previous owners had installed overlay. I called up Fabulous Floors, spoke with Matt, got a fair quote, and scheduled for members of his team to come out to the house. They did a really excellent job, my floors are stunning. I am still amazed at how they were able to turn my beat up old floors into something beautiful. I highly recommend this business!

We purchased a home in Franklin basically long distance. We were still living in California, so all…read moreof the contact with FFN was on the phone, text and FaceTime. The job entailed refinishing about 1500 square feet of existing oak flooring and also adding an area of about 250 square feet. My conversation with Matthew on the phone led to a quotation and recommendation on purchasing the additional wood necessary for the job. Together we coordinated getting the install team onsite the day after we closed escrow on the home. Today, we finally completed our move out of California and made a bee-line for our new home. I cannot tell you how pleased we were with the completed project. The floors are fantastic and stunning, as well as the finish work on the new install (which matches perfectly as well). My wife and I couldn't be more pleased and I can honestly say that I would recommend them to anyone looking for a great job, executed on time at a fair price.

We hired Howard to refinish our floors. At our initial meeting, Howard educated us on different…read moreoptions from color to finishes which helped us make a better decision. We were initially concerned about the dust from the sanding getting all over the house. Howard assured us that his equipment would create very little dust. The project was completed on time and with no dust!!! We would highly recommend and referred Howard without reservation. WE LOVE OUR FLOORS!! Thanks so much Howard

Once I chose wood floor concept, I don't need to worry about anything. Howard and Chad have done…read moreeverything towards customer satisfaction. They care every details, and notify you anything if they think I should know. I highly recommend them.

My black marble countertops had accumulated many apparently permanent stains over the past three…read moreyears. Daniel and his assistant did an excellent job of cleaning and resealing them. And they advised me on how to clean them to avoid stains in the future.

Amazing results, I unfortunately had my travertine floor ruined by another company and TN stonecare…read moresaved them! They are more beautiful now then the day they were installed!! Would definitely recommend!!