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    Moore's Mountain Inn

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    12 years ago

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    Home2 Suites by Hilton Mechanicsburg - Guest room amenity

    Home2 Suites by Hilton Mechanicsburg

    (8 reviews)

    July 22, 2026. Checked in to room 207 (selected by the Hilton App for this Diamond Member)…read more Brushed the crumbs off the pull out before putting on the sheets for my son. But the smell of wet dog lingers in the air. My wife will have me switched to Marriott Bonvoy soon, I keep losing the fight.

    I've been Diamond for 13 years. I've never been treated so poorly in my life. It was 103 degrees…read moreoutside this week. I'm staying at this hotel for two nights after doing OUTSIDE work. I approach the front desk after work, and politely ask for a bottle of water, visibly sweating and soaked. The guy (Rick) neither stands up from his seat nor stops playing on his phone. He points to the refrigerator and says "water is there"....making me go walk to it so he can finish playing Angry Birds or some BS. I'm prepared to let this slide...but he proceeds to say "$2...WHAT ROOM?". Now: I never got my Diamond Waters at check in because I use digital key (you are welcome, Hilton). I asked politely is water is still free for "Diamond" members. He stood there and didn't answer, not believing that I was Diamond. Because I was dying of a possible heat stroke from the +100 temps, I didn't argue and told him to charge the room (gave him my room number and name) and walked away. He muttered nonsense under his breath as I walked away. So I proceeded to ask his name. When he refused to give it to me, I once again gave him my name, and asked him his name AGAIN. As he refused to give it, I had to walk back to the desk so I could read his name tag. Next morning, I reported it to the morning staff. NOT once did anyone apologize. Still asking for water, the guy told me there was "filtered water" in the gym....for me to take if I was still thirsty...as I was checking out. Good idea Hilton: let me carry a paper cone-cup in my car rather than you give me a bottle of water. Keep in mind, I spend anywhere between $700-$2000/month at Hiltons, depending on location. I reported it to the Hilton customer service phone number provided, and I swear on my life the woman at one point was laughing at me. This entire conversation was recorded, so anyone at Hilton can clearly listen to this exchange. 13 years I've been Diamond. You've also ignored multiple emails over the years. You have seen my last stay, Hilton. I asked your team to give me ONE reason why I shouldn't switch to Marriott. ONE REASON. Your team couldn't give me one...and now neither can I. I'll be returning to Marriott this month for all future stays...and I've instructed my team to do the same. (I even emailed you and said I will go to Marriott if I don't get a response...guess who never responded...to multiple emails). These aren't the first emails you've ignored. My username is an alias, but this hotel knows exactly who I am. My first name is Joseph and I stayed with you from Tuesday June 30-Thursday July 2. The last thing I will say: WHEN IT IS +100 degrees outside, water should be provided to all guests regardless of status. I'm an outdoor laborer. And you won't give me a WATER!!!!! ONE CHEAP GENERIC BOTTLE OF WATER??!! I literally saw cases of these water bottles on the floor. How much is that one bottle of generic water costing you when you buy in bulk? No seriously, how much? Great Value (Walmart Brand) is currently $3.68/case in central PA. A case is 24 bottles. $3.68/24 is $0.15 per bottle. Rick (and the rest of the Hilton staff) doesn't believe my loyalty to Hilton over 13 years is worth $0.15. Do you want guests having a heat stroke?! Unacceptable, and quite frankly unbelievable. I'm glad the conversation was recorded on the phone. I hope the camera caught my exchange with Rick at the front desk. Hilton has chosen (both in the past and this time around) to ignore a Diamond member. Certainly don't stay here with this staff. Your staff is the face of the company. Is this how you want the greater Hilton organization viewed? You've seen my last stay...not just at a Home2...but at any Hilton. I shuttered to give you one star, but there was no zero star option.

    Holiday Inn Express Harrisburg SW - Mechanicsburg

    Holiday Inn Express Harrisburg SW - Mechanicsburg

    (32 reviews)

    $$

    The room was clean, support staff helpful…read more However, the hotel is undergoing renovations, especially on the first floor and lobby area. I tried to go to there now, and the elevator opened to workmen tiling the floor. I had to go back up to the second floor and come down stairs. (If my mother had been here, she would have been out of luck.) None of the desk staff was at there, and no one answered the bell. Turned out that they were all outside, apparently smoking. I told them, in frustration, that while staff had been nice, I was very disappointed that I was paying full price for a hotel that wasn't fully ... I didn't get a chance to finish. One of them stated that the hotel was fully able to have guests. I didn't say anything further. I was here because severe storms had knocked out power in the region. I'm lucky to have found a hotel with electricity. But I'm not happy that all of us nearby residents who came to shelter were stuck in a place like this. There is a sign at the front desk that says the facility is independently owned and operated by Hospitality.

    This was a fine place to stay. There was a sign saying lobby was in the back where there was more…read moreparking, but it was accessible in the front. There were just a couple of steps. It was more inconvenient to go all the way around the building. Room was comfortable enough with basic amenities. There was an outdoor pool, but we arrived late and didn't use it. Breakfast is included, and the morning I went it was crazy packed with people. Based on stays at other IHG properties, they usually have good oatmeal toppings, but this was more bare bones for its offerings. Still, it was included, convenient, and decent. The hotel wasn't anything spectacular, but it was reasonably-priced and delivered a quiet, comfortable night's sleep.

    Courtyard by Marriott Harrisburg West/Mechanicsburg

    Courtyard by Marriott Harrisburg West/Mechanicsburg

    (53 reviews)

    $$

    I had an excellent stay at the SpringHill Suites by Marriott Camp Hill. The room was spacious,…read moremodern, and thoughtfully designed, with easy‑to‑use Wi‑Fi and plenty of conveniently placed charging outlets throughout. The bathroom and shower were outstanding--clean, well lit, and clearly maintained with care. The morning breakfast exceeded expectations. It was well stocked, delicious, and offered a strong variety of options that made starting the day easy. Check‑in and check‑out were both smooth and efficient, with staff who were friendly and attentive. A standout feature was the lobby bar, which added a great touch to the overall experience. The bartender was welcoming and personable, making it an enjoyable place to relax in the evening. Overall, this property delivers comfort, convenience, and great service. I highly recommend it.

    First let me say- staff was friendly and generally accommodating and helpful. They are remodeling -…read moreso trying to be considerate of that. However- the TVs are place in a way that comfortably you can not watch from the bed. Beds and pillows were more uncomfortable than typical Marriott I have stayed at. Bed is also situated in way that if you are sleeping close to the wall- makes hard to get out of the bed without crawling off the end or waiting for the other person to get up. (Too close to wall). Pull out couch in the room- but like typical hotels with this feature - there were no extra blankets/sheets or pillows. When asked for refresh things- had to ask a few times to get things like toilet paper and towels. Our last night kids were running up and down hallway knocking on doors and running away- this was not the hotels fault- but went in for couple hours and disruptive.

    La Quinta by Wyndham Mechanicsburg - Harrisburg - Cracked sink

    La Quinta by Wyndham Mechanicsburg - Harrisburg

    (17 reviews)

    $$

    This was a "decent" hotel. Had a nice breakfast and the room was nice. But as far as…read more"cleanliness"...well? The pool needed a REAL GOOD cleaning! or an upgrade on the filtration system. And the shower curtain had a few schmears of a brown substance. I asked the desk clerk to please change the curtain, (he couldn't care less), and it wasn't changed until the morning. But in the hotels defense, many of them around the U.S. have similar issues when it comes to hygiene.

    I experienced a frightening and unacceptable incident while staying at this hotel. At approximately…read more3:00 AM, a hotel employee entered my room without knocking, announcing himself, or obtaining permission to enter. I woke up to find a stranger standing inside my room. As a guest, I should be able to feel safe and secure behind a locked hotel room door. Instead, I was left scared, confused, and wondering why someone had been allowed to enter my room in the middle of the night. Had my husband not been with me, the situation could have been even more terrifying. This incident completely destroyed my sense of security, and I will never feel comfortable staying at this property again. While hotels can make mistakes, entering an occupied guest room at 3:00 AM without warning is a serious safety failure that should never happen. I cannot recommend this hotel to anyone who expects basic privacy, security, and peace of mind. Another concerning aspect of this experience was the inconsistent communication that followed. On the day we checked out, I received a phone call from an individual claiming to be the hotel manager regarding the incident. However, two days later, I received another call from a different person who informed me that the individual who had previously contacted me did not work at the hotel. This conflicting information only added to my frustration and raised further concerns about the property's management, accountability, and handling of a very serious guest safety issue.

    SpringHill Suites by Marriott Camp Hill

    SpringHill Suites by Marriott Camp Hill

    (12 reviews)

    The staff here is absolutely AMAZING and they are working so hard during a very challenging…read moresituation. Our area experienced wide range power outages 2 days ago which lead to this place being sold out unexpectedly. Everyone working at this hotel has gone above and beyond and everything has been top notch! The rooms are comfortable, clean and modern. I would highly recommend!

    We stayed here for a LAX tournament. From the moment we checked in until the moment we left, the…read moreservice was great. Everyone was friendly and helpful. The rooms were clean and clean. The beds are the normal full/queen size. They were comfortable and so were the pillows (which is huge for me because I forgot my pillow and was thankful these were comfy). There is a small refrigerator and microwave and that was a plus since we were staying longer than 2 nights. The bathroom was a nice size (I would appreciate some drawer or under counter space though). It came equipped with shampoo, conditioner and body wash. Cleaning rooms is every other day, or upon request. I have to say I appreciated the closet size. Although, the light in our closet did not automatically turn off as it is supposed to. I asked a cleaning woman and she didn't know either. (I did forget to let the front desk know). It could use a little more drawer space or more depth for the drawers. (my personal opinion though). The breakfast was way better than we have had before in other places. They had waffles you can make, assortment of bagels/muffins, scrambled eggs, some meat and or breakfast sandwich, oatmeal, cereals, fruit, juices, milk (they did run our of chocolate milk the days we were there) and of coarse coffee and tea. There is also a bar, which is nice for those of us who like a cocktail. Ample seating for kids and adults in the lobby area. The workout room is accessed by room key and you can fill your water bottles in here. It was nice and clean and cool (a/c). This location was convenient for us. There is a Trader Joe's out front, A Texas Roadhouse, Chick-Fil-A and a mall across the freeway. It was very easy to get in and out of. I highly recommend this hotel if you are looking in the area.

    Comfort Inn Mechanicsburg - Harrisburg South - Door

    Comfort Inn Mechanicsburg - Harrisburg South

    (27 reviews)

    $

    Hotel was OK for the price. You get what you pay for. It's a bit older than other nearby hotels…read more The staff was friendly when we checked in. The condition of the room when we arrived was fairly poor. The deadbolt lock didn't lock. Our shower was also out of shampoo and conditioner when we arrived. We had to go down to the front desk to ask for more. We also had a noisy next door neighbor who seemed like they were streaming or having conversations for hours on end overnight/early morning hours during our entire 3 night stay. This continued even after we brought this up to the staff. We were happy to be out of there when we checked out. Breakfast was very basic and often ran out of things. You really need to go get it early or things run out. Another guest even commented to us that the breakfast was worse than another nearby hotel they stayed at the night before. Internet was very slow and mostly unusable during our stay. Had to switch to my cellular connection most of the time.

    My sister in law and I traveled to Mechanicsburg for a family funeral/memorial service and I chose…read morethe Comfort Inn because of the location and because it was reasonably priced. The hotel is not fancy but it was clean, with comfortable rooms, our room had two queen size beds, a refrigerator, microwave, and in room coffee. They served free breakfast (hot and cold food choices) which was very good. The staff was helpful and friendly. I would stay here again if I ever return the Mechanicsburg area. Also there was a small shopping center across the street with a few places to eat. Peppermill restaurant (which had very good food), papa Johns, and I think a Subway).

    Moore's Mountain Inn - hotels - Updated September 2026

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