This review is from a retired professional still licensed in Florida, with over 50 years of…read moreengineering, design and construction experience. We desired a new shelving system to be designed for and installed in a kitchen pantry in our home. Not a large area, but with very complicated dimensions due to its location under an L-shaped staircase. We wanted maximum efficient use of the pantry space. Every aspect of Closet Factory's staff was terrific--professional, skilled, attentive, conscientious, reliable, and respectful. This is not the place to publish names, but I have made all this known to their owners and management. The design professional that initially visited our home listened to our description of what we wanted, made measurements, added their personal touch, created the perfect design on their laptop as we had described, and reviewed costs with us. No delay, no multiple contacts, no hand sketches, no scratch pads, just state-of-the-art professionalism. We had several other firms visit and did our due diligence. Closet Factory's price was competitive. No other firm compared to Closet Factory's obvious professional and technical prowess. We executed our agreement with Closet Factory, a second person visited to verify dimensions, we finalized the design, and the fabrication of our system went into the production queue. The final installation date was even sooner than originally anticipated. The installation crew was timely and neat, and the work was professionally performed. Every aspect of the entire process was performed solely by Closet Factory staff. I spent my career in the construction industry. I have seen the good, the bad and the ugly. I put all aspects of my experience with Closet Factory among those of the top firms I have worked with in my career.

After getting three quotes we decided to have Closet Factory do our projects. We had a reach in…read morecloset and walk in closet designed by Regan and installed by Rafal. We are extremely pleased with the results. Regan listened to what I wanted and her designs were perfect. We also had a wall unit installed by Rafal and Garrett after Tyrell ensured the measurements were correct. The wall unit was designed by Regan after she spent over 2 hours making sure to understand our vision. It is exactly what I envisioned and maybe better. Highly recommend Regan and Rafal for any project.

Roger Suarez who assisted my wife and I through the process of designing and purchasing our…read moreParadise grill outdoor kitchen island did an amazing job. We had visited numerous Outdoor kitchen stores and felt we were getting the best service and value at Paradise Grill. Roger was attentive and took time to explain the process and selection of components to complete our outdoor kitchen. I would highly recommend Paradise Grill especially because of Roger to all friends and family. I have attached a picture of finished product. We are very pleased with products, service and value we received.

Great customer service Jose Burgos was very easy to work with. We love our grill. The delivery was…read moreflawless. Set it up without any issues. Thank you Paradise Grills. Highly recommend

We had our closets installed this week. The process with designer coming to measure and discuss…read moreour needs. Drawings were made and explained. The price sounded seemed good for 3 closets. The install was arranged and Bob and Devon came to install. Both were polite and efficient. The closets came out very good. Clean up was done. We received a follow up call to assure our satisfaction. We like that we can customize the closets by adding more shelves or drawers if we wish. We are pleased and recommend this company . We have so much more space so very pleased..

After discussing with Mark the salesman and even calling him to make sure we were on the same page…read more He didn't answer his phone until late in the evening and still did not make it clear to me that I was going to be spending close to $3400 for only three particleboard cabinets.!!!! having said that when they arrived they weren't going to serve my purpose and I told them to take them back. We're going on nearly 2 months and the company refuses to give me back the full amount of the money that they charged my credit card. I've called. They're always in meetings the woman Dale, that I spoke with doesn't ever pick up the phone. Nobody calls me back. I think that they are not only a very bad company, but they may be a front to something else. I would stay as far away from this company as I possibly could.... you'll never get your money back. And it's not even real wood it's particleboard.

Great service. Salesman Eric was very patient wis us. So many decisions! He knew his inventory and…read morewas well versed on each mattress. Delivery was FAST! Next day. Set-up went very well. Removal was done well also! We love our new set up!!! Highly Recommended!

My first trip here and it was pleasure. Very very fast and helpful service. Jennifer was…read moreincredible at helping us quickly find what bed was right for us. The financing options added to the entire convience. Would highly recommend.

We had a wonderful experience with our salesperson Jennifer Clayton! She was knowledgeable about…read moredesign, and patient! We furnished 5 areas of our new home. Everything looks beautiful! Delivery and set up went very well also. We couldn't be more pleased with Haverty's team.

It pleasantly seems that the Haverty's store in Naples Florida has no limit on superlative customer…read moresupport. I previously wrote about their loan of two couches when ours were delayed and we had a ton of houseguests to accommodate. This time I write about Bruce Farough of that store who reminded us that a king-sized mattress we previously bought was still under warranty. It simply was poorly performing and giving me reason to repace it after only a few years. I mentioned this in passing to Bruce while he assisted us with other purchases. Bruce went on to do the research and made the purchase of a new mattress effortless and discounted due to the warranty. Kudos to the store and Bruce Farnough...!!

Chloe greeted me as soon as I walked through the door with a large tile in my hand... she said "I…read moreknow the exact match for that tile"! She was right! Not only was she wonderfully personable, she was very efficient, animated, beautiful and knew/knows her job very well. She also came across as if she loves her job. She went out of her way to show me other options at the same time of picking out a tile for me to take home and match. She never asked me to do any survey or anything, however I said to her and the cashier that I wanted to write a refernce/survey on the incredible service I received. If I choose to go with Floor and Decor (again as I love your company), it will be due to a large part thanks to your wonderful employee by the name of Chloe! 10 out of 10 is what I rate your company and your employees! Thank you ~ Victoria

Jurate is AMAZING! She listened to what I was thinking and took my vision to the next level. The…read morechoices she showed me I never would have found without her. She was super attentive, on the ball and just fabulous on every level. I was not in town during the entire project and she made sure that my contractor could pick up whatever was needed... more grout, the schluter I forgot, any extra tile, ANYTHING. Will never use anyone but Jurate.

Thanks to Brandon and our friends at City Mattress, a belated Mother's Day dream came true! SAll…read moretheir beds are excellent quality, Mom is looking forward to sweet dreams on her new Stearns & Foster Luxury Firm with the Sealy Ease 3 adjustable bed base.

We just bought a mattress about 3 months ago and already it's got two slumps in it. We can't return…read moreit, cause we already did that for the first one, no help in picking out the best one ! Don't go there to ft myers .

Pablo and the other gentleman that moved us yesterday were amazing. At this age moving is difficult…read morebut they made it easy and stress free. I can't complement them enough.

These folks were great! Very easy to deal with, they professionally packed up all of my…read morefather-in-laws belongings, and transported the same to two different out of state locations. Everything arrived safely! The price was reasonable too! Highly recommended.