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    Havertys Furniture

    3.1 (16 reviews)
    Closed 12:00 pm - 6:00 PM

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    1 year ago

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    1 year ago

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    2 years ago

    We always work with Jennifer Every-Clayton when we go in. Love her advice and knowledge! Plus she is fluent in English and Spanish!

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    8 years ago

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    9 years ago

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    Havertys

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    9 years ago

    Worst customer service I have ever experienced. They don't greet you and completely ignore you.

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    Havertys

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    11 years ago

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    13 years ago

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    13 years ago

    Just bought a beautiful bedroom set last week. Price was right, good quality, and we got it delivered in 3 days! Haverty saved the day.

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    11 years ago

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    Review Highlights - Havertys Furniture

    It pleasantly seems that the Haverty's store in Naples Florida has no limit on superlative customer support.

    Mentioned in 5 reviews

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    Naples Mattress North

    Naples Mattress North

    4.9
    (20 reviews)
    1.0 mi
    $$

    This was our first time in the Naples mattress store and Patti D. greeted us with a warm smile…read moreand was very knowledgeable of the best type of mattress my Mom needed. She had her try different ones and had just the right questions for my Mom to help her to choose the proper mattress for her. Patti was not only knowledgeable, but accommodating and was able to have the mattresses delivered to us the very next day! Thank you, Patti for the wonderful customer service. We will be sure to let others know certainly visit your store again.

    You want to buy a new mattress. Or, like us, you NEED to buy a mattress because you're new in town…read moreand have nothing to sleep on. Go to Naples Mattress in East Naples, talk with Patti. She is not only smart and knows her product but she is kind, patient, pleasant and not at all pushy. I'm sure they have other good people but I have to tell you, Patti knows her stuff and will go above and beyond to get you what you need. Do you know what the other stores say when you ask what to do if their mattress gives you a back ache after sleeping on their mattress? They say, " We don't care, we have your money. It's yours." Do you know what they say at Naples Mattress? They say, "If you don't like your mattress after sleeping on it, call us, we will replace it with something else of equal value that will work for you." It doesn't get better than that.

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    Better Sleep Starts Here. Shop Tempur-Pedic, Helix, Puffy, latex hybrids, and adjustable beds in Naples, Fl.
    Better Sleep Starts Here. Shop Tempur-Pedic, Helix, Puffy, latex hybrids, and adjustable beds in Naples, Fl.
    July 4th Sale! Save on Tempur-Pedic, Puffy, Helix & more. Family-owned since 2007. 365-night trial.
    July 4th Sale! Save on Tempur-Pedic, Puffy, Helix & more. Family-owned since 2007. 365-night trial.
    Your pillow plays a big role in how you sleep, so bringing it along while testing mattresses ensures you get the most accurate feel.

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    Your pillow plays a big role in how you sleep, so bringing it along while testing mattresses ensures you get the most accurate feel.
    City Mattress

    City Mattress

    3.7
    (31 reviews)
    4.9 mi
    $$$

    I had been on a relatively new mattress for four years and had begun realizing it was on the…read moreharder/firmer side and was open to a new one and would be much softer! I know people say harder firmer beds may be better for your back, i tend to think these people dont really prioritize sleep and dont want to be in bed for long. A softer bed will cause me to fall asleep faster and stay asleep longer. I went on a tour of mattress stores during a certain stretch, kind of like a mecca of mattress stores. The first mattress i got into, a Europa Plush, at City Mattress turned out being the softest one i had gotten into along the itinerary and shopping circuit. It sold itself. I liked the way the sunlight shined into the store too through their windows and i flippantly added they dont even need to have their overhead lights on during the day. I had a saleswoman named Katie which i was happy about being in promotion of women in the workforce. The one thing i would provide in terms of feedback is that City Mattress should price in or even accept your trade-in of a previous mattress like a Car Dealership does. This is a business and they handle mattresses better than we do. If i was an employee there, this would be a Board Meeting winning idea id enter in with before joining! Consumers would shop at the mattress store knowing they'd take their previous mattress as far as discounting the price. Always wise to be conciliatory to the consumer securing more sales that way too! :)

    I bought a bed here it was amazing I called the wrong store and had terrible service tarpon Bay is…read morea joke and so is Travis I'm really happy with this store it's been really well they called me and resolved the issue which was really caused by another store and call the wrong number highly recommend

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    City Mattress
    City Mattress
    City Mattress

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    Mattress Firm Naples North

    Mattress Firm Naples North

    3.1
    (13 reviews)
    4.8 mi
    $$

    It is called Mattress Firm for a reason. All of the mattresses in here were hard and firm. I was…read morelooking for a much softer one. There is a little bit of an ongoing debate of which is preferred a firmer or softer bed. People say a firmer one is better for your back, I think they may not priortize sleep and dont want to be in bed for long. Me on the other hand, a softer bed will cause you to fall asleep faster and stay asleep longer. What good is a bed that youre laying on without falling asleep just for your back? Aye. The saleslady Shari was nice and very considerate, why this experience got any kind of a high review. I prefer working with women in every capacity. It was just me and her in the store trying each one, but unfortunately they were too hard and firm. The one thing i would like to add in general on behalf of mattress stores, they should price in or even accept your trade-in of a previous mattress like a Car Dealership does. This is a business and they handle mattresses better than we do. If i was an employee there, this would be a Board Meeting winning idea id enter in with before joining! Consumers would shop at the mattress store knowing they'd take their previous mattress as far as discounting the price. Always wise to be conciliatory to the consumer securing more sales that way too! :)

    Very sad that I purchased a $1600 mattress here and it SUCKS. Has a huge lump in the center after…read moreonly 2 weeks and we are thin people. There "was nothing the store could do about it" as it was up to the manufacturer to make good. It was a Beautyrest and now I will not buy that brand again but certainly not from Mattress Firm or stores like that. I think you are better off purchasing from a place like Macys or other reputable retailer that values your business long term.

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    Mattress Firm Naples North
    Mattress Firm Naples North
    Mattress Firm Naples North

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    Havertys Furniture - furniture - Updated June 2026

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