Very responsive team, multiple product options and expert recommendations. This went very well for…read moreus and the awning is perfect!

Owner is a poor business man. Be ware! Was very demanding…read moreregarding payment for awning in full and then leaving it unattended at a loading dock for me to pick up by myself. He also demanded payment in full, prior to ordering. His wife called me two days prior to what he claimed was a factory price increase and instructed me to ZELLE funds to his account. I did so, but ZELLE would not do an immediate transfer (two days). The bank provided him with legitimate confirmation of payment codes for proof of payment. He refused to accept them. At the end of our telephone conversation, he began to swear at me profusely and wanted a 100% money wire to cover payment. In the end, his poor behavior showed his true colors as a shady business man.

great customer service, quality product (awnings) Quick turn around time for installation.read more

From the owner: Jim Did It Signs & Awnings provides custom signs including illuminated, Storefront Wall Signs,…read moreMetal Letter Signs, Carved Wood Signs, Reception Area Logos, and Awnings in the Woburn, MA area.

Dear Cheryl, I have…read moreworked at The Coach Stop Restaurant for many years. Since the addition of the seasonal panels that Atlantic Awning has fabricated and installed, patrons and employees have had the opportunity to enjoy our outdoor seating area all year long. Not only are the panels well made and aesthetically pleasing, but they do a fantastic job keeping the area warm and dry in inclement weather. The panels are taken down in the spring and stored and protected by Atlantic Awning, and then they are re-installed in the fall. I highly recommend Atlantic Awning for the quality of their products as well as their great customer service. Thank You!

Extremely disappointing experience - no site visit, months wasted, and order canceled due to their…read moreown oversight I rarely leave negative reviews, but my experience with Atlantic Awning absolutely warrants one. I contacted them on September 3rd to fabricate and install a metal standing-seam awning over my front door. I provided them with an AI rendering as an approximation and gave them the rough dimensions. They then asked for an actual photo of my house, which I also provided. Based on those materials--NOT an in-person site visit--they asked me to choose the material and color so they could prepare a quote. On September 8th, I received the quote, and on September 9th I formally placed the order and paid a 50% deposit. They confirmed my order, told me they were putting it into production, had me choose a finalized color, and stated installation would be in 10-12 weeks. From that point forward, the communication went downhill. Throughout October and November, I followed up every couple of weeks to confirm the installation date, as I had other contractors scheduled. Each time I was told they did not yet have a date. My last follow-up was November 19th. Then, on November 21st, out of nowhere, I received an email stating that after "completing a detailed review of the installation area," they determined the clearance was too low for the metal awning and that they could not safely proceed. The most frustrating part? Atlantic Awning NEVER once came out to my home to conduct an actual site assessment. Their so-called "detailed review" was clearly done using nothing more than the photo I provided. Had they performed the most basic in-person evaluation--which any reputable installation company should do before accepting a deposit--they would have known this months earlier. Instead, they wasted over two months of my time, held up scheduling for my other contractors, and only at the 11th hour told me they couldn't do the job. Their "solution" was to offer a fabric awning, which is completely unsuitable for New England winters. I declined and requested a full refund. To their credit, they did eventually issue a refund check, which I received on November 26th, but the entire situation was avoidable. Bottom line: * No site visit--ever * They accepted a deposit and claimed production had begun without verifying the installation feasibility * Two months of delays with zero proactive communication * Order canceled only after I repeatedly followed up * A frustrating, avoidable waste of time I cannot recommend Atlantic Awning based on this experience. Any company that fabricates and installs custom structures should be doing actual, on-site evaluations before taking deposits or promising lead times. Had they done so, none of this would have happened.

Great communication and follow up. Andrew and his crew removed our old awnings, cleaned, sealed and…read morepainted the original frames. Attached new fabric and graphics, and reinstalled the awnings. It was all done quickly and on budget. I highly recommend Lafuente Sign and Awning.

Met with Andrew in early May to discuss our project and liked him very much. Spent the next month…read moretrying to communicate with him via email, phone and text, practically begging for a written quote. I finally gave up after over a month of trying.

They failed to pack a power supply for our $6k awning and then proceeded to tell us we had to prove…read morewe didn't get a $20 cord when we called customer service. Is that service?? They said it was their policy. So their service policy is when the mess up your multi-thousand dollar order - they don't care and you need to prove it. They simply don't care that their product is useless -they took our money fast enough.... Edited to add pictures of my non working awning The shade on the awning did not function - when that was mentioned Sunsetter told us to HIRE A SERVICE TECH -on a BRAND NEW AWNING Yes we have to pay for that - How is that for a warrantee?

The quality of the product is substandard and the warranty is a joke. They prorate everything…read more After 2 years it no longer opens.

We had our truck lettered and it came out amazing! Customer service was fantastic, they were either…read morecalling or emailing. No high sales pressure, just a decent hardworking company. Affordable prices, which is important to us as small business. We're very happy with the results.

Sachem Signs did a fantastic job replacing very old signs on our building that very difficult to…read moreread. Great service and fast turnaround. Corey is great to work with! On behalf of Salem Place Condominium Association we THANK YOU

I had two chairs reupholsyered by George's Textiles. They…read moredid a horrible job and our complaint was not taken seriously. They were not interested to satisfy our concerns. Do not recommend!

Wow. I've been hunting on the internet for some fabric to recover an antique loveseat I picked up…read morecheap on Craig's List. I've found pretty much nothing, and find it really difficult to search sometimes, because I have literally no anchor for the design. We currently rent, plan on buying in the next few years, and even if I were planning on matching the current neutral-toned living room, the loveseat's the first piece to be done, so it's totally wide open. I was thinking of a burgundy color, and was thinking of ultrasuede because it's supposed to be very easy to care for. But I basically have a blank slate, which as Amanda at George's says is "both a blessing and a curse". We went in on a Saturday at a little before noon. I went with my mother and my incredibly well-behaved baby, who was quite happy to play peek a boo with a scrap of cloth Amanda cut for us as something to walk around and use to match fabrics. I went because in annoyance with online fabric warehouses I did a search for warehouses in MA, and found a list somewhere of ALL the non-chain fabric stores in MA. I noticed George's was in Lowell and figured a 10 min drive was worth it. Their website advertised 30% off all remnants, so I went hoping to score the 9-10 yards I need for the loveseat, or at least get some ideas. There was another adult daughter-mother team in there and Amanda was working alone. She handed me a couple of books of microsuede so I could look through them. We then went wandering around looking at the rest of the fabric, which is laid out in coordinating rows. The selection of in-stock stuff is small, but there is a HUGE variety of fabric that can be ordered. The remnants were wild in their variety. We ended up with several small scraps that were only $1/each (plus 30% off, so $0.70/ea) to make some soft stacking blocks for my baby and her little cousins. We also ended up with a few remnants to do a small chair in the baby's room and a duvet cover for her bed. I found a remnant of a GORGEOUS print. I wouldn't do a piece of furniture in it because it's too light, and therefore terrible for kids and pets, but it makes great accent pillows, or I'd put it as wall paper on a single wall or something. It was inspiring. Amanda found some beautiful fabric they had in stock that matched and of course the suede books yielded several possibilities for coordinating pieces. I will end up spending more at George's than I would have if I'd been able to find something online, but honestly, given the amount of time I've spent on various websites staring at hundreds of fabrics, wondering whether or not "good for upholstery" actually meant what it says (it doesn't), wondering if my screen resolution was accurate in its color displays (it's not), and given that the prices at George's are not the highest I've been quoted from other fabric sources and upholsterers I've talked to. I also have to say that Amanda was SUPER helpful, knowledgeable and extremely nice. I've read a lot of reviews of other fabric stores and upholsterers and read about how unfriendly and unhelpful people are in them. If I didn't have an upholsterer already I'd absolutely be bringing my stuff to George's, but I'll be buying fabric from them for sure, and I would recommend them, and specifically Amanda, to anybody.

Quality Excellent Appeal Excellent…read more Service Excellent As a new coastal home-owner, we contacted Shade & Shutter Systems to learn more about what products were available to protect our home. Our call was returned immediately and Paul Craig, owner of the company, provided exceptional detail about the various products and their benefits / drawbacks. We scheduled a site visit; Paul showed up right on time with samples and guided us through the various applications. We selected the VueSafe product. Paul indicated a 2-week lead time... but as Hurricane Sandy approached Paul contacted us on Saturday morning to let us know they had accelerated production and an installer would be on-site that day. The installer, Ed, was prompt, courteous and diligent throughout the installation process. We couldn't be happier. The product is up and already we feel more secure. Many thanks to the entire Shade & Shutter System's team for exceptional customer service and rapid response during an emergency situation.

We are so happy to give a 5 star review to Shade and Shutter Systems Inc. Owning a coastal home…read morefacing north presents special challenges with Cape storms. We selected the electric controlled roll shutter product. From our initial contact with Steve through frequent contact with the project foreman and wonderful installers, the project couldn't have gone better. The local showroom displays all the products to view, and the custom installation looks great. The shutters also seem to be excellent quality. Before the order was sent to the factory, the installers came out to review it to make sure of any special challenges or material that would be required. After installation, which they worked around our schedules, they were careful to explain proper use and maintenance as well. It is obvious that this company takes great pride in their business, and realize that customer service and recommendations mean everything. We are very pleased, and look forward to the shutter protection during storm season.