This shop is awesome....staff is super friendly and knowledgable…read more I highly recommend this shop to anyone who owns any small engine equipment...Keep up the awesome work guys

From the owner: Small engines, generators and landscape equipmentread more

Brian was excellent I never used Cason before…read more He serviced my Generac home standby generator! Really I can't say enough about him! Thanks so much Brian! I would definitely recommend Cason's Equipment! I hope the other techs are like Brian If not he should train them! HaHa! But true!

Been in a handful of times over the past 10 or so years…read more I'm not extremely savvy when it comes to lawn equipment, so I typically have questions that may seem obvious to people who work in this field. Each time into the shop, my customer service experience has fallen into one of the following buckets: Non-existent, apathetic, condescending/snarky.

Great service. Ed is respectful, knowledgeable and honest. He gets the work done and within the…read moreexpected time frame that he provides. I strayed once and used another lawn tractor service company because ED was booking 3 weeks out and I could not wait. That company was three times the cost for pick up and held my tractor ransom for 3 weeks before they even started to work on it. The company was deceitful. BUT not ED's Lawnmower- he picked up my tractor at a fraction of the other guys cost and had it back to me the following week. I have been using this company for years. If you want reasonable and reliable service than choose ED's!

Local people working hard to earn your business in a business climate that is stacked against them…read more Support your local businesses. I've been using them for years and never had a problem. Always more than fair prices.

what can I say !!! they are simply the best . local landscapers would SOL without them. the…read morecustomer service is second to none.

I wanted a redmax 8500 blower and Hayden's had one already set up fully fueled & ready to go. They…read moregave me a quick quick overview I was on my way. Super easy purchase that was less money than I had expected. The staff is full of professional that knows their stuff inside and out. They sell to homeowners but their equipment is high end professional grade. They are only open weekdays. I would highly recommend this shop.

Completely shady business. Never hit committed dates, failed to fix what they were contracted for,…read morebasically stole our money. Absolute dumpster fire of a business.

Patrick is very unprofessional and did not show up on the agreed-upon dates for performing the…read moreagreed-upon service. When I texted him to ask him if he was arriving on the schedule today, he said he would either arrive today or the next day. I had to travel from an hour away to ensure that he had access to the mower so I had to stick around for another day, but Patrick never showed up and never contacted me again. Extremely unprofessional do not use this service.

They came and spent a lot of time on my in laws lawn tractor had a very weird problem. He took the…read moretime to research call the manufacturer and came up with the fix all at a great price. Will use again.

Showed up the next day on site and fixed the lawnmower. Even gave the snow blower a quick look and…read moreput fuel stabilizer in at no charge. So we are all set for winter too. Support local small businesses. Highly recommend.

No customer service. No one at the parts counter answerd the phone when I called, left a message…read moreabout a part I needed. I left my info and no one bothered to call me back. I even told them I bought the machine through them. They clearly only care about sales and getting your money and you out the door.

I have made it my goal in life to let everyone know how TERRIBLE this place is. Norfolk Power…read moreEquipment is the poster child of all that is unprofessional, incompetent and greedy. They "worked" on my lawn mower for four months and kept adding charges on bogus things that did not need repair. Their sales person, a fast talker slick, finally disclosed the bill when all the work was done. Thousands of dollars later, I am stuck with a poorly working machine and no money that I could have used for a new one. Incompetent crooks!