Darren and Tony at the Pep Boys Scranton was super helpful on Memorial Day with my tire change when…read moreI called in and arrived in person. Their mechanics did a great job on my tires. The towing via Pep Boys was a good deal within 10 miles radius and their live mobile update was great too.

Very good service! Tony and Hosea were extremely helpful in a moment of potential crisis.read more

Tommy Miles is the nicest person ever! He is always cheery, helpful and he knows everything! How…read moreamazing! They will always have our business!

Fair pricing and good quality service. No surprises and they keep you informed on how long it will…read moretake.

Staff is extremely friendly and helpful, with or without having an appointment. Service is quick…read moreand pricing is great.

Apparently, I don't know what SIZE BOTTLE Diesel fuel anti-gel I WANT TO BUY or how to use it in my…read morevehicle. Instead of the counter help and two male customers "MANSPLAINING" to me, the store needs to learn about WHAT SIZE PRODUCTS they sell and restock the empty shelves. BTW, I didn't ask you how to use the product, I know what I need and what I wanted. Check your shelves and restock the Power Service 16 Oz. Diesel Winterizer/Anti-Gel Fuel Supplement. I so enjoyed being TOLD what size product you have and don't have.

Always willing to help and serves the next person in line until they are fully satisfied…read more Occasional backups during a rush can result but not frequently. They often offer a lot of tips and guidance when we pick up parts or if we are looking for something a bit difficult to locate. They have even done searches and found something after I left and called to help us. Great group.

I went to Wal-Mart Auto Care for an oil change. Paid 50 something dollars, and left. While on the…read morehighway. I heard a wind like sound coming from engine compartment. I pulled over, looked under the car, and saw that the driver's side engine cover was touching the ground as well as having been ground down by touching the road. It became clear that the mechanic that performed the oil change under my car either did not properly fadten this cover or left off fasteners. Going back to Wal-Mart to have them rectify this shabby craftsmanship which caused damage to my vehicle.

I drove up and 3 associates came out. I had a flat tire with possible tire damage. There seemed to…read morebe confusion about what to do. They called another associate out and he said he would have to put it in the lift to see if there was actual damage or if the flat could be fixed. One of the associates got into the car, closed the door and put his hand on the steering to drive the car into the bay. Which was shocking to me because I had the keys in my hand and the car was off . Another associate said he gets ahead of himself sometimes. I tried to ask another associate about the flat and he said I don't speak English. I was quoted a price and agreed to it. I was never called to let me know the job was finished. I scanned the tag after about 3 hours and it said there was a problem. I went back and the car was finished. I was given a different total and when I asked why was the total different , I got a blank stare and no real explanation. The whole experience left a bad taste in my mouth and I will never go back there, even if I had 4 flats. Nobody seemed to know what customer service is truly about.

Barry always take great care of me and always gets me out the door quick. I took two cars in for pa…read moreinspection.last week without an appointment. He got them both done. His prices are always reasonable. I can always depend on him in a pinch.

Recently moved to the area and was trying to find a good reputable place to have my car inspected…read moreand my emissions done. I called on a Thursday and wanted to schedule for the next day, the kind gentleman on the phone informed me he was down some employees and wasn't sure what he could do but that I was welcome to drop it off. Well I did just that, behold I get a call around 3pm that my car was done and ready for pick up. Regrettably I received the message later that night and was unable to make the pick up. Barry worked with me and I was able to pick up my car and get everything sorted the next morning. Not only did I feel like I was being taken care of and respected but this man makes you feel like you're walking into a family place. No games no gimmicks no pressure for a million things. Thank you Laser Lube, you absolutely have a new customer for good!