Spoke with Patrick, he handled everything efficiently and I was in and out in less then an hour for…read more2 tires and an alignment. The price was approximately what I would have paid at the Dealership. Thank you Patrick and your Team.

Go anywhere else! Racist manager Richard "Rick" Clock never even greeted me. I had an appointment…read morethat I was running a little late for due to rain/flooding and his first words were "I'm not doing your car". He didn't even offer to reschedule. Afterwards he tried to joke at my expense with other customers in the lobby. They have 2 stars for a reason, I was happy to take my car and business elsewhere. Go anywhere else.

The short version: they're honest and do good work…read more The long version: as long as I live within reasonable driving distance, I will always take my car to Morgan's for repair. My car's thermostat was randomly jumping up to dangerous levels and then dropping back down to normal. The first place I took it to (associated with a dealer) told me that the head gasket needed to be replaced and gave me a four-figure quote. My uncle recommended getting a second opinion from Morgan's because he has been taking his employer's fleet of vehicles there for years. They replaced the thermostat and my problem was solved! They saved me THOUSANDS of dollars. If they find more issues than expected and it's going to be more expensive, they always call you first. In one of those phone calls the owner said to me "we're too busy to do unnecessary work", and I believe him wholeheartedly. They're good, honest people and I can't praise them enough. Definitely make an appointment ahead of time if you can. They always have a full docket.

I took my keep in to have an oil change. one day later noticed what appeared to be oil leaking…read more took it back and was told it now had a cracked radiator, thermostat was stuck, bad hose of some sort and a few other things.,, all of this just a day or two having them changed the oil!!! total cost to have these "out of no where " issues fixed is $1100 and something!! I'm livid. I cannot see this just happening with no warning lights or issues. I stopped going to then years ago, but desp needed to get my oil changed and get my vehicle back. they did an oil change on my mom's car once and next day her engine was damaged. They swear it was nothing they did to my Jeep, but I know it's a lie. I pray Karma shuts that place down!!

I've taken my vehicle to Pep Boys several times over the course of the past year, and…read moreunfortunately, I have been disappointed with my service each time. Lack of communication is a big problem at this location. On a previous visit, I had my car towed in on a Sunday, at which time I called to let them know what the issue was. I followed up again on Monday morning, because I know that there is likely different staff on the weekdays. I was given an attitude and was told something along the lines of "I'll let the mechanics do their job". Then when I talked to them later that day, after already telling two people what the issue was, the person on the phone asked "so, uh, what's the problem with your vehicle?" Unbelievable. On that same topic, they aren't good about calling to let you know what is going on with your vehicle. If you don't make it a point to call in and check, you could be without your car even longer than expected. Also, on both of my previous two visits, they did not hold the appointment time that I scheduled. My car was not pulled in for nearly two hours after the appointment time on both occasions. It's pretty clear they have trouble staffing this location. On a previous visit, I brought my car in early on a weekday. My car was not finished, and I was told they couldn't complete it for another two days because the person who was a specialist in that area was going to be off. On top of these things, every service that I've had done has taken way longer than expected. I think they people that they have may be doing their best, but lack of capable mechanics along with poor communication result in unacceptable service. This is the closest auto repair place to me, and I've given them several chances, but I'm done with them now.

I highly recommend u don't go to this place. Management is terrible. Went in for simple oil change…read moredidn't no what they were doing drained my transmission fluid instead. So after an hour they messed up u think they would tell me absolutely not. Then after getting my car back all the lights come on check engine oil light mind u when I brought the car in didn't have one light on. After all that I had to take my car to the dealership to have them run a check on my car and pay outta pocket for there mistake.

I came to change my alternator first issue I came back car doesn't start second came the following…read moreday to my car leaking oil and they don't even help

DW was there in a timely manner , gave friendly service and had exactly what we needed. My wife and…read morecame from D.C on a weekend trip to Philly . He responded immediately and got us back on the road !

Sold a semitruck tires as new, Charged me 1,100$ for a steer…read moretire advertised as new, Tire is missing a chunk on tread when I confronted him about he got defensive and demanded an immediate pay. He said to call the guy who sold him the tired to get warranty because "he pay for it as new" So I did, I have messages from where he bought it stating he new it was a old used tire and even asked for a discount because of the missing chunk on tire tread. He paid 250$ or less for the USED tire and sold to me as new. I will give him credit for coming at night time and getting me out of the road. I understand emergency services cost money, The reason I am devastated is because he SCAMMED me by telling me its a brand new tire when he new it was used and just wanted to make hundreds In proffit by ripping me off. First time I ever write a review, Just what an awful experience i had and hope This doesn't happen to any of my fellow truckers Nonetheless I believe this young man could have a profitable business by just being honest and not scamming hard working individuals. Not a way to succeed in life. Now I am out 1,100$ and have buy a new tiew as I cannot use this defective used tire on a steer semitruck. Just wanted to share my experience.

Not bad. But I didn't see the fluids get topped off. Washer fluid , brake fluid , etc.... Tire air…read morepressure. Don't see any of this happen. If it happened it was so fast I missed it. But you're sitting in the car so not sure how I would have missed it

Awesome customer service very kind! Easy process in getting an oil change. The wait is not bad.read more

I've been taking our vehicles here since we moved to this area... Dennis is a very good mechanic…read moreand he takes care of his customers... He always keeps you informed of what may be needed to repair your car or truck... His prices are always fair and honest... If you live in the area and need a good mechanic this is the best place to bring your vehicle...

From the owner: We work on all types of cars. Diesels, classics, imports, domestics, vans, buses, trucks, etc. No…read morejob is too big or too small. Quick turnaround. Family owned and operated.

It's no wonder that this once Willingboro staple has gone out of business in just 3 years since New…read moreownership took over ! The parking lot was once full of cars. now there's not one waiting for the God awful service ! I'm glad Willingboro residents stopped getting their cars serviced at this Shady , unscrupulous, automotive shop ! You can't blatantly rip people off and expect to stay in business !

Great service honest people fixed my 2011 jaguar xf coolant leak would definitely go back if I…read morehave any other problems

As soon as you arrive you're greeted as family it's a very nice environment, the salesman get…read morestraight to the point calculating every fees which are very reasonable. Very nice folks who won't give you overpriced vehicles, I now know what dealership to come too whenever I need a vehicle. The lot filled with great vehicles

If it was possible not to give them any stars -that's what they would've received! I purchased a…read moreBMW, manufactured in 2022 from Royal Auto Group (RAG) in June 2024. The car had ~21,000 miles on it, it was still under the manufacturer's warranty and I was told by Igor that it had never been in any accidents. Within minutes of driving the car off the lot--it didn't feel right--it felt a little unstable but I was not overly concerned because I was buying it from a friend of a friend who had purchased 3 cars from RAG in the last 3-4 months. When I got a little time, I'd take the car back for RAG to take a look, but before I got a chance, my dashboard lit up with alarming warnings ie. Collision Warning System Malfunction, Initialization of driving stabilization, etc. I called Igor, the salesman, and sent photos of the warnings'. His response was "The car is fine" "You do know how to drive, right?" which I took to mean--you're not new at driving ". He then stated that I probably just needed to bring the car in for them to turn off a sensor. I told him that I would. Until I was able to bring the BMW in for RAG to assess--I decided to drive my other car, hence, caring for 2 kids with special needs requires extra planning and time that I simply never seem to have, hence, I'm always in need of a vehicle due to the demands of being their primary caretaker. When I did get the chance to bring the car to Igor--he called stating that his mechanic had done a thorough check of the car and found nothing wrong, other than it needs an alignment and suggested I take it to Midas. He then said to me "You must have hit a big pothole because the steering wheel was not straight. I responded," I did not hit a pothole." He responded, "Maybe, you don't remember it" I reiterated--"that didn't happen". I drove my car from RAG directly to Mr. Tire Auto Service in Voorhees for them to perform an alignment. Later, the tech. called and asked me if I had recently had some front-end work done to my car--I responded"No, why?" He stated that the left front outer tie rod had "play" in it (loose) and that the right front (passenger) bolt for the tie rod was missing. He stated that this typically happens when work is being done on the car and the tech. forgets to put back on the bolts. He then stated that he could not do the alignment because he couldn't get the parts. Again, I called Igor to share what I had been told. His response was," They're wrong, they don't know what they're talking about and they're simply trying to get your money", "Please bring the car back to our shop." At this point, I no longer felt comfortable with what I was being told by Igor, therefore, I took the car to the dealership where the car was examined and a report of their findings was provided along with an estimate to fix the issues. BMW's findings included a Carfax report which entailed proof that my car had been in an accident prior to me buying it, which I was never made previously aware of by Igor nor RAG. I informed Igor of the report at which time, he offered to have my car towed to RAG's auto shop and stated that they would take care of it. Again, because the trust was gone, I decided to leave my car with the dealership. I sent over to RAG the costs to repair~$2700 hoping they'd want to make things right and by doing so--pay for the charges to fix my car. They chose not to! The best advice I can give you before purchasing a used car is to get a Carfax report. If possible perform a VIN number check--in the event a car has been in a recent accident and it was reported--sometimes you can see imagines on-line of the crash and what the car looked like prior to any repairs. Keep in mind, not all accidents are reported to the insurance company, hence, some people may opt to have the work done without involving the insurance and in that case--the accident will not appear on Carfax and/or Autocheck, but, if the incident is eventually reported for example using a police report--it will ultimately find it's way on Carfax but maybe not Autocheck which is what happened in my case. It was found on the carfax report but not on autocheck which is what perhaps some of the autions and autogroups are more inclined to make use of or at least that's what they'll have you think. Never purchase a used vehicle without your mechanic (who you trust) evaluating the car and giving you the okay to proceed. Even if you have a good friend like in my case who innocently refers you to his/her good friend who works in the company or whatever the case may be --Always do your due diligence--unfortunately, not everyone like my good friend and I have a moral compass, has integrity, are honest, forthcoming, decent and want to do right by others. If I can help the next person learn from my mistakes--I've done my job. BMW's findings and invoice are below: https://app.mykaarma.com/service-cart/mpi/jQdzqfqRnalgmIEi0xverBa21Jq3wdt8zBjf0Mfr-oE/detail