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    Edgewater Park Auto & Tire Service

    1.0 (1 review)

    Services - Edgewater Park Auto & Tire Service

    Auto wheel and tire repair

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    1 year ago

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    Pep Boys

    Pep Boys

    2.2
    (35 reviews)

    I've taken my vehicle to Pep Boys several times over the course of the past year, and…read moreunfortunately, I have been disappointed with my service each time. Lack of communication is a big problem at this location. On a previous visit, I had my car towed in on a Sunday, at which time I called to let them know what the issue was. I followed up again on Monday morning, because I know that there is likely different staff on the weekdays. I was given an attitude and was told something along the lines of "I'll let the mechanics do their job". Then when I talked to them later that day, after already telling two people what the issue was, the person on the phone asked "so, uh, what's the problem with your vehicle?" Unbelievable. On that same topic, they aren't good about calling to let you know what is going on with your vehicle. If you don't make it a point to call in and check, you could be without your car even longer than expected. Also, on both of my previous two visits, they did not hold the appointment time that I scheduled. My car was not pulled in for nearly two hours after the appointment time on both occasions. It's pretty clear they have trouble staffing this location. On a previous visit, I brought my car in early on a weekday. My car was not finished, and I was told they couldn't complete it for another two days because the person who was a specialist in that area was going to be off. On top of these things, every service that I've had done has taken way longer than expected. I think they people that they have may be doing their best, but lack of capable mechanics along with poor communication result in unacceptable service. This is the closest auto repair place to me, and I've given them several chances, but I'm done with them now.

    I highly recommend u don't go to this place. Management is terrible. Went in for simple oil change…read moredidn't no what they were doing drained my transmission fluid instead. So after an hour they messed up u think they would tell me absolutely not. Then after getting my car back all the lights come on check engine oil light mind u when I brought the car in didn't have one light on. After all that I had to take my car to the dealership to have them run a check on my car and pay outta pocket for there mistake.

    Mongo's Tire & Auto Repair Service

    Mongo's Tire & Auto Repair Service

    4.5
    (33 reviews)

    A lot of people don't feel great about going to a mechanic shop, you tend to think they're going to…read moreupcharge and tell you everything is wrong. At Mongo's, they could not be more straight up. I went in and shared what I thought was the issue on 2 occasions a week apart. Each time, they correctly and quickly identified the issue. Anthony was very stand up about the work that needed to be done and didn't just tell me, he invited me back into the shop to show and explain the issues. All told, I had my alternator, struts, sway bar links and tires replaced quickly and without issue. Additionally, for those worried about estimates they might give, they may say estimate, but that ended up being what I paid both times. There wasn't additional cost and there very clear about being greenlit before doing any work. And on top of it all, Anthony offered me a ride back home while the work was being done and then picked me up upon completion. To take the time to do something they had no obligation to do was amazingly considerate. Go to Mongo's for you car needs, they do it better than anyone!

    I started going to Mongo's based son a recommendation from son. His assessment was spot on. Mongo's…read moreis family owned with good old fashioned values and their employees are well trained. They have the customers best interest at heart and give honest advice about what work your vehicle needs. Anthony Mongo ( the owner) genuinely cares about his customers and takes the time to interact with customers to ensure that they are 100 percent satisfied with their service. Customer service, quality of work and value is what you get every time you visit his shop. Carmen Adonizio

    Morgans Tire Service

    Morgans Tire Service

    3.5
    (21 reviews)

    I took my keep in to have an oil change. one day later noticed what appeared to be oil leaking…read more took it back and was told it now had a cracked radiator, thermostat was stuck, bad hose of some sort and a few other things.,, all of this just a day or two having them changed the oil!!! total cost to have these "out of no where " issues fixed is $1100 and something!! I'm livid. I cannot see this just happening with no warning lights or issues. I stopped going to then years ago, but desp needed to get my oil changed and get my vehicle back. they did an oil change on my mom's car once and next day her engine was damaged. They swear it was nothing they did to my Jeep, but I know it's a lie. I pray Karma shuts that place down!!

    Good riddance to this place! Morgan used to be a great place to bring your car. Over the years…read morethey've shifted their focus, at first they tried charging my girl $250 for lug nuts, had to get them removed, I let that slide and continued to be their loyal customer, then I was charged for a filter that was never replaced, I let that one go, then it was my car they jacked up, being a long time customer I def didn't think to inspect their work but I should of, they damaged my rim (see pic) I called and the guy over the phone gave me excuses why it wasn't them, got an opinion from a pro he said yea it def had to be them. Long story short if u value ur car and money don't go there, their integrity is no good anymore.

    Edgewater Park Auto & Tire Service - tires - Updated July 2026

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