I had an amazing experience at Diamond Cellar a little over a month ago…read more I was looking for a pink dial Rolex on the request of my wife for her Birthday. I met Michael at Diamond Cellar's Rolex Boutique, and he made the experience unforgettable! Super professional and knowledgeable! The Rolex showroom is absolutely stunning and all the staff were very personable. My wife is over the moon with her new Rolex!

After purchasing my original engagement ring at this Easton location I was highly impressed…read more Unforunately my ring was lost during multiple hospital stays in December. I had insurance so I filed a claim & they directed me to return to Diamond Cellar to pick out a replacement ring. Immediately it was not a pleasant experience. The receptionist never placed me in que despite being the 3rd person in the door after they opened at 10am. I sat annoyed for over 30 mins before approaching her again and asked if I should just make an appt. She said no there was a mix up. I wish I would've just left then. So much happened in between then and now but on 4/25 I called asked if I could speak to a manager because after placing my replacement order they have continued to try to mark the price up despite everything being written up properly & me having both the receipts for the stone as well as the setting. I originally called 3.5 hrs before closing and the receptionist told me if the female manager felt it was important she would return my call. I called back 25 mins before they closed again asking to speak to the manager. She then informed me the manager would call me back closer to closing time. I said do you not close in 25 mins? She said yes then abruptly ended the phone call that ended with "bye". At this point I'm going to try to reach someone af the corporate office because the way they are behaving like a used car sales lot is appalling. I refuse to pay a penny more than the agreed upon price that is on all my order receipts I was given when I placed the order on 2/21. They have flat out lied twice now about why the cost is changing. Avoid at all cost, even if you've had spectacular experience there in the past. I would much rather have them refund my insurance company the money that was wired to them for the replacement and take my business elsewhere and be treated as a valued customer.

My wife told me to go to Allens( she's a Westerville native) to get my watch fixed and boy was I…read moreimpressed with the hosp and friendly service I was given they were quick polite and not to mention very reasonable in price. A huge to the people representing Allen's. A must

I went in trying to purchase something out of the window. Asked the guy at the front for help and…read morehe cut me off saying "she can do it" shoo-ing me away to some older lady. When I walked up to her she literally just walked away. I left & I'll never go back. These people suck and have no personality. Terrible! there's no way they get much business anyway considering the inside of the place looks like a stinky goodwill from the 70s.

When buying silver I was fortunate enough to come across this coin. Not only is it investment-grade…read moresilver it is a beautiful coin. One of only 12,500 produced. From gold and silver to jewelry. You will enjoy shopping this store.

Great honest people. Cheapest gold testing with XRF machine. Highly recommend coming here for…read moreanything jewelry related. They have a great selection and also buy jewelry and precious metals

Really rude customer service. They acted like they didnt want me there. Acted really weird about…read morechanging a watch battery because of watch type.

The Gold Star Jewelers are Amazing I had a Dark Green Gem…read moreRock that David made a homemade ring for me.David is very pleasant and the other workers are Amazing.I am very,very Satisfied with the work done on my Necklace &the Ring Thank you sooo much GOLD STAR JEWELERS.

YE Gurl Says: Service Matters More Than Sparkle at Worthington Jewelers…read more Place: Worthington Jewelers Context: Bridal show intro + in-store visits I really wanted to root for this one. I'm a fan of local, mom-and-pop businesses--especially for something as meaningful as wedding jewelry. Met the team at a bridal show, and while the energy felt a little off (crowds were heavy, so I gave grace), they warmed up enough to mention an extended bridal promo and encouraged me to stop in. So I did. And unfortunately... the experience never quite landed. When I came into the store, it was busy again--fair--but the interaction felt just as unclear as before. I explained exactly what I was looking for (even showed a Tiffany & Co. reference), and was immediately told customization was the only option... with no pricing guidance, no range, no transparency. That's a miss. When I did find a band in-store that worked, I moved forward--still without a clear idea of cost. After a long back-and-forth with a manufacturer, the quote came back at over $1,500 more than the comparable Tiffany piece. Pause. I also had to remind them about their own bridal promotion while actively making a purchase. That shouldn't be on the customer. To salvage the visit, I added earrings and dropped off jewelry for repair (which, to be clear, the smith work was excellent). But the buying experience? Still off. And here's where it really mattered: I later found my original ring through my Tiffany rep and called to cancel the order. Thankfully, I caught it in time--because buried in the fine print is that custom orders are non-cancelable. That's the kind of detail that should be clearly communicated upfront, not discovered later. Even the cancellation process felt like work. I was told someone would call me back... hours passed... I had to follow up myself to close the loop. Final visit to pick up my repaired jewelry? Empty store, but still somehow rushed. I tried to browse, got prompted to check out early, asked about items I'd previously seen--and was told they didn't exist. Then spotted them right next to me at checkout. At that point, I paid for the repair work and left with the same energy I walked in with: rushed, unclear, and not particularly welcomed. YE Gurl Insight: There's a difference between *nice* and *kind*. Nice feels scripted. Kind feels intentional. And in a category like jewelry--where purchases are emotional, high-investment, and personal--experience is everything. Final Take: * Craftsmanship (repairs): Strong * Retail experience: Inconsistent at best * Pricing transparency: Lacking * Overall vibe: Off I understand why more people are opting for brands like Tiffany & Co. or even online retailers like Mejuri --you get clarity, consistency, and a smoother experience without the friction. YE Gurl Says: Support local when it feels good to do so. But if the experience makes you second-guess a meaningful purchase? Trust that instinct and move accordingly.

They had a good selection of ring settings and were able to take my diamond and put together a…read morebeautiful piece of jewelry. The diamond selection is not the largest depending on what type of diamond you're looking to buy.

I purchased two wedding bands from Brilliant Earth, and the experience has been frustrating from…read morestart to finish. After being professionally sized in-store, I ordered my ring based on their recommendation, but it didn't fit. When I returned to the store, both a manager and an employee confirmed I could exchange it for a larger size rather than resize it, per their policy. They took my ring to process the exchange. Days later, I was told they could only resize it, contradicting what I was promised. They claimed they'd escalate my case for review and follow up, but no one did. I had to call myself to find out my request was denied due to their vague "sustainability pledge." After nearly two weeks of delays, I requested a refund. Again, no one followed up. When I called back, I was told my refund needed further review because it was "past the refund window," even though they've had my ring since January 14th. They also suddenly required the return of promotional items, despite previously assuring me this wouldn't be necessary. Now, I must wait another 24-48 hours for a decision and, if approved, another 5-9 days for processing. Brilliant Earth has failed to honor their policies, misled me, and repeatedly delayed resolution. Their customer service is unreliable, and once they have your money, their policies seem to work in their favor--not yours. Buyer beware.

My partner and I had an appointment today to look at engagement rings. It was a fine process. The…read morewoman helping us took time to explain everything and was very knowledgeable. However, I felt like we were just a box she had to check to get through the day. I much prefered Clean Origin and cannot say enough good things about them.

If you love rocks, gems, and fossils, then this is the place to go. The man working in the store…read morewas highly knowledgeable and easy to talk to. He made the store great. They have soooo much stuff, I got overwhelmed. That's a good thing.

This is hands down our favorite crystal and rock shop in Columbus!…read more Kiddo and I discovered this treasure trove today and I already can't wait to go back. I've never seen a better selection of gorgeous rocks - and the prices are great. Spend an hour browsing through countless shelves and you never know what you'll find. Tumbled glass, shells, polished and rough stones and so much more. This is a little off the beaten path, but located in the cutest neighborhood (watch for the house with blue bottles and elephants!) and well worth the drive. The owner Dolores is so sweet and has been in the rocks and crystals business for 40 years - before it was "cool" and trendy! We can't wait to go back again soon.

Jimmy and Paula are the true gems of Powell! Knowledgeable…read moreand friendly, they are a great team that have been working together for many years. I get my rings dipped, cleaned and checked. They have a nice selection of jewelry and watches and can order in practically anything. They also buy gold. You will feel like family when you come in and they will treat you with respect and kindness. Plus they have a dog in residence - Bertie :)!

Jim is the kindest guy and an excellent jeweler! When my husband proposed in 2018 he found me this…read morebeautiful and unique art deco filigree piece. At the time I wasn't sure of my ring size and he got me a 4 although it's a 3.5. For years I have been wearing a bumper on it so it fits, which I know that sounds ridiculous to wear a bumper for so long but time just got away from me. Unfortunately the band on the back started to wear and I became worried it would break. I brought it in to a few local jewelry stores and they were afraid to add a shank and resize due to the delicate nature of the ring but Jim not only agreed to do it but he was so friendly, and seemed invested in the process! Pricing was very reasonable, service was fast, and my ring looks as good as new! Thank you so much!

First of all let's just say this there is a reason there are only 5 star reviews. My girlfriend and…read moreI are planning out our engagement and we were ring shopping. We made an appointment to come in and this was the last jeweler before we decided who to go with. Right away Andy (son of William) just asked some questions to get to know us and what we were looking for. He told us they make their own style of rings right there in the shop. They don't just take measurements send those off to be cast at some other location. It's done by the two men behind the counter there. They have their own style of rings which separates them from traditional ring shapes. Aside from wedding rings they do just about everything jewelry related. Rings, earrings, necklaces etc... We have a family diamond passed down and Andy was able to create the ring and set the diamond. He also appraised the diamond for us. We then found another jewel to put in place from the piece we got the diamond and set that piece. Needless to say they did a fantastic job. The prices were respectable to the true artistic and craft work performed. After picking the piece out Andy took us back and showed us the process and work benches the ring would be made on. He showed us every step and during the appraisal he let us look at the diamond under microscope to see what makes ours unique. He explained the history behind it and how diamonds are made. They truly care about what they do. After 1 month we came in to look at the diamond and we're completely amazed by it. William and Andy smiled and said this is why they do what they do for these moments. They are truly masters of their craft and I would recommend to anyone! We will be returning for our wedding bands too.

If you want jewelry that can be an heirloom, this is the place to go. If you want a piece of…read morejewelry you know who mined it, who shaped it, who designed it, who made it, this is the place to go. William and his son Andy are happy to tell back stories on everything they have made. If you ask, and listen, you will soon discover that you are not just buying a piece of jewelry, your getting a story about how the jewelry found it forever home. Talking to William and Andy about a piece of jewelry they made is like sitting with friends as they tell you about their vacation. I am already saving up for another W A Weidinger original.

Gina was patient with my questions, taking the time to explain each piece. At no time did I feel…read more pressured to purchase anything. I was pleased with the items I did buy, and felt confident I had made well informed and good decisions. Also happy to support a neighborhood mom and pop business!

A-OK is exactly how I felt about Village Jewel. I liked that the shop owners were immediately…read moreavailable to me and able to give me one-on-one attention. I saw a couple pieces in here I am still thinking about a week later. On the other hand, I was jumped on by a dog in this shop. I am all for animals at work, but my fiance is not well versed in medium to bigger dogs, so being jumped on a couple times was something he was a bit unprepared for. The seller did yell at the dog, but only after a couple times. I think maybe she and I just weren't lining up on what I was looking for. I know I was looking for something kind of off beat and non traditional, but I feel like she was a bit annoyed when she took me to the engagement rings only to be told I was looking at non diamond rings. Like I said, it could have been in my mind, but it made me feel like maybe she didn't get my vision and I should try somewhere else.