We were in town visiting and my husband needed contacts quickly. We were praying someone had…read moresamples while we ordered more for delivery. The super helpful lady at walmart eye care recommended we graystone. He arrived at the clinic after 3pm on a Friday and they quickly got him, gave him samples, some eye drops & got him all set up. This was a massive help and huge relief during a very stressful time for us. Thank you for the excellent service and making something easy for us!

Not happy with the optical department customer service in Lincolnton, NC. They recommended a change…read moreto my lenses and when the change made things worse , they wouldn't correct the issue.

I have been once and loved them!!Soon to schedule again!!Very professional,friendly and…read moreknowledgeable about their work and business.

Poorly trained staff, no fault of their own. Dishonest dr who will cut your pay by $10 for no…read morereason or a heads up. Only explanation I got from him was "play stupid games, win stupid prizes". Sadly very unprofessional!

Had a appointment to see the Dermatologist. I had a few…read moreconcerns since I already had a couple of spots removed in the past. This Dr. Has been here or has been a Dr for over 20 years so I'd say she has seen everything by now. I had one spot on my back where one mole or freckle was removed and near it I had a spot that felt odd and bothers me at times. She said nothing there but could be what's called a trapped nerve! I've never heard of that before but it is always the same area and when it runs against my clothes it drives me nuts! ( I'm sure I am not going crazy I promise! Lol) She was knowledgeable on everything I needed to know. They just recently sold out so they are now doing everything by lap top / ipad and it was a bit longer because they were learning the system. Otherwise it was a good visit,I'd highly recommend this Dr. If you need one. She was down to earth and very personable made you feel comfortable while doing her exam. And the employees were all very nice & friendly.

what a PHENOMENAL visit! My husband and I both had refferals to go to this practice. At the very…read morelast minute my husband needed eye surgery so we had to change the appointment. Then my husband had a follow up for his surgery on the new appointment day. This was not going well. I thought they would dump us for sure. I WAS WRONG!! These amazing people just rolled along with us on this journey. The office atmosphere is pleasant and very clean. The staff are all rock stars who know how to be both efficient and yet friendly at the same time. I think if the appointment had been an hour longer it would still have been great! The folks got us in and back out in no time flat and they did it without sacrificing our care. That is a skill quite lacking in most offices these days. I can't wait for our follow up!

The entire staff from front to back are always helpful and know what they are doing. I have always…read morehad to go back and have my glasses remade at least once every time i get them. I started going to Dr. Pool when i moved to the area. Every time, the glasses are perfect on the first try. Pricing is the same as most eye exam places and will vary depending on the type of coverage you do or do not have and the type of prescription. When looking around for an eye exam, cheaper isn't better, it's your eyes. I trust Dr. Poole and the staff to make sure i can see as good as possible every year. I also like the Saturday appointments you can make. These book early, obviously, so i suggest you call about 3-4 weeks before to schedule your exam.

Dr. Poole did not ever introduce himself to me. He rushed me into the exam room, did a very quick…read more"exam" and tried to sell me a pair of bifocals although he told me all I needed was reading glasses. Disappointing to say the least. The office staff were not rude but also were not over the top inviting, however, the lady who helped me choose my glasses was most personable. I will not go back.

We were given an appointment back on February 2. For a 8:30 appointment we were10 min late and they…read moresaid we would have to reschedule for the February 25 at 3 pm. They left a message today to arrive by 2:45 pm, we arrived at 2:30 and we waited until 3:55pm to get in. I had to complain 3 different times to get any action. After my wife had her eyes dialated they sent her home without the safety sunglasses which are usually handed out for this reason causing her to suffer. I had to give her my sunglasses to help her get home.

Decent place to get your eye care. Eye doctor, Dr. Cline, is good for normal eye care (as I've…read morenever been for anything advanced and can't rate for that). One lady up front isn't exactly the friendliest, but it's not enough to keep me from coming there. Eyeglass and contact specialist is very kind and I always enjoy her. It's usually a bit slow no matter when you come and the building is a bit run down, as the only downfalls. As far as Gaffney goes, this is the best in eye care you can get.

scheduled my pre procedure office visit. The phone call was…read morequick, concise, informative and friendly. looking forward to my appointment.

This place has a Walk in Clinic as well as Drs who see people by appointments…read more. My primary care Dr is here. When moving here I was actually afraid of seeing a new Dr. But my parents come here as well and they like her. I have to say everyone seems friendly and nice to deal with. When you go in they check your temp before you walk to the back. Then check your weight and bring you in a room and does your BP. You never have to wait long before the Dr comes in. I have to say Everytime I have been here between her and the nurse practitioner that I have seen they are very thorough and professional. They don't make it a dreaded place to go. The Dr. Always rules out other things before just assuming and treating you. I felt like a guinea pig now in Vegas Everytime I went they "assumed" or thought you had something without going the extra mile. I actually never thought I'd like a Dr as much as I did the ones I had but here I am happy and glad I came here so far. I also like when you need to be seen you can make a appointment or walk in to see the Dr. or Pa On call and your records stay in the same place. If your looking for a new Dr. Come here!

just watched the scene outbreak with a man having a heart attack and they proceeded to not get him…read moreany help. They also didn't help his pregnant lady and she mentioned to us that she's been here for hours on end, the doctor then came out to the waiting room to get me and apologize for the long way and I said no it's fine there's people more important than me then he acted like he didn't know what I was talking about and I was like a man in the wheel traveling heart attack that took forever to get back. The nurse came in here and threw her gloves off in the trashcan and it was complaining about how he shit on the ground and some girl said well if you would've took him back there it wouldn't have happened in quite frankly I agree with her 1000%. they left this lady in the bathroom by herself with her daddy in the floor naked shit all over himself having no sense of urgency the patients waiting had to help.Care? Shit.

This is not for the Dr visit but for the check in process. I…read morethink it's great being cautious with this covid and every Dr. Office I've been as long as as people have on their masks when entering they can walk in out of the cold and wind and so their information in private and then sit down. This office has a table and women standing in the door asking every question imaginable, (exp do you have a runny nose ,blah blah and do you have diarrhea?) out loud for everyone to hear the responses and they spray your hands take your temperature before going in. Even if you know the drill she keeps going on and you just keep saying no like she has been programmed and can't stop from her routine. Then as you walk in another one had a clip board out loud where it is not private says: Do you still live at...... Do you still have the same insurance..... What's your Birthday..... Everyone in the waiting area can hear your responses and write down your address I am serious!!! This is the 2nd time dealing with this and I can see other people's expressions as well like really!??? What happen to privacy? These working the door certainly don't practice that! This is the only part I can not stand about going here. Otherwise the Dr. Is great. When leaving you don't stop to make any appointments you just leave and they will call when the next appointment is due for you to come in.

Wow, what a difference from the last check-up. Went in for my yearly BMI test. First off, my…read moreappointment was at 4:00 they called me at ten minutes before, yea! The nurse, Danya, was very friendly and personable. She took my vitals while chit chatting about this and that and acted as we were long lost friends. She left he room and within a couple minutes, the PA Tami Ford came in to go over bloodwork results. all the times I've been here before the doctor never came in until 10 or 15 minutes passed. She treated me with professionalism and respect, listened to my concerns and even talked about my prescriptions and how they counter act with each other. As long as the office keeps it up this way, I wont dread coming to see my doctor.