I was referred to Morimoto's Transmission by Toriumi Auto Mechanic. If you know Toriumi, you know that is also a 5 star mechanic shop. Scott, at Morimoto's, worked on my 68 Impala. My converter went out and Scott rebuilt my transmission. First time I ever needed to have a transmission rebuilt. Scott was good at describing the process and finish my car in timely manner. The car is up and running with no issues. Honest service at a good price. read more

Had a torque converter assessment from another local truck repair service company. I didn't feel the estimate nor the service would be up to par with what I'd expect from a transmission company working on one of my box trucks out of my fleet. I took it to Scott Morimoto and he was patient with me and explanined that even though I only had 65K miles on my trany, by just replacing the torque converter something else could be wrong at any time....With this inforatmiion I couldn't risk my delivery truck being down so I went ahead and got a full transmission rebuild. Yep it cost a little more but Scott was the hero with his advice, service and knowledge. So glad I made the trip to Pajaro to find this great mechanic. read more

Morimoto's Transmissions - Eventscapes Inc. delivery Trucks - Transmission Repair Near Me - Watsonville, California

best local garage very honest if my highlander fails hell be my next visit. very honorable gentleman and 5 miles from home so easy walk or uber . highly recommeded!!!! read more

Scott Morimoto replaced my automatic transmission on my 1997 Ford 4 wheel drive F150. He worked with me to allow me to understand and then did the work. Also had him tune up the truck after cylinder #5 misfired. He solved that problem too. New plugs and wires. Engine now runs smooth. read more

Replaced the head on my 1999 Tacoma. Worked out fine. It's an old school shop where the chief mechanic is the owner, which I prefer. Always returned my calls in a timely manner and worked to get a replacement head at a better price then rebuilding my head. Bottom line is that I'd bring my truck back in the future. read more

A BIG failure on "My customers mean a lot to me and I hope I can make them all happy." Hah, what a joke! 5 years ago my tranny was making a grinding noise. I brought it in and was diagnosed with a blown left internal wheel bearing requiring a $3200 rebuild. Six weeks later I get the car only to have the tranny slipping gears. A week later I get it back. Now 42,000 miles later the tranny decides to shift back from 3rd gear to 1st gear on its own and not come out. Took my car in and explained the situation to Scott, leave it there for diagnostics. Next morning I get told nothing wrong found except two generic error codes. Nothing they can do so I take the car. I take the streets home to see how far and long before the tranny acts up. The closer I get to Santa Cruz the worse the tranny is; not shifting, slipping back to 1st, etc. The next morning it drives OK. I call and leave a msg with an explanation. No return call so @ 4:45pm I call again and leave a msg to please return my call. Noon the next day still no return call. I call again and leave msg @ 4:45. Noon the next day no return call. WTF, this is service you diss a customer by NOT returning phone calls? If you don't want to do the job say so don't leave a custy hanging. This is something your old man would never do. I call Scotts Valley Transmissions and they explain it's possible that tranny fluid crud blocked the solenoid screens preventing fluid from getting in which would cause the mishifts/slipping. They advise to flush the tranny 3x. I did, and now the tranny shifts smoothly. So, Scott, I will never bring any car to you nor will my friends. Your so-called custy service sucks! read more

I have a 2003 F-150 5.4L v8 that had a Slipping transmission, Scott gave me options to solve my particular problem and I had the transmission replaced. Scott gave a time of completion for the work that was going to be done. Scott called me when the work was completed. I picked up my truck and have had no further issues with the transmission. Highly recommend, to bring your vehicle to Morimoto's Transimission. read more

I had transmission work done for my Ford super duty truck, transmission had problems the last time I had it rebuilt at another shop. Scott built my transmission heavy duty I couldn't be happier with the way it runs now, it can handle any load I pull with it now. I highly recommend Morimoto's for high quality transmission work. They also do all auto repair work there, I will be taking all my vehicles there from now on. read more

Service was excellent and affordable and the work they did on my new transmission for my Volkswagon Jetta made it feel like a new car. I would definitely recommend Scott and his staff. Thank You! read more

Great shop. Fair price and very welcoming. The mechanics know their stuff and didn't try to upscale anything. I highly recommend this shop. I will be going here from now on. read more

STAY AS FAR AWAY FROM THIS PLACE. IF YOU WANT TO BE HELD HOSTAGE WITHOUT ANY COMMUNICATION AND TREATED LIKE CRAP, then this is your place. Scott Morimoto is not conducting his business in good faith and he and his employees do not respect their customers. We were forced to take our car to this shop because it was under in a warranty service group. He told us it would take 2 weeks to get the parts and do the job. After two weeks, my husband began to call and did not receive any return calls and when we did get through we were told Scott, the owner, was out to lunch and we needed to talk to him. He finally calls back after 3 weeks only to tell us that the car needs additional work and suggest we do it while the tranny is out. We agree and another week goes by without ANY communication. We continue to call with no call backs. Six weeks into this and we are not getting our calls returned. I get a ride to his shop to talk to him and he had the nerve to tell me that he can't diagnose the problem and that he is losing money on the warranty has agreed to do and has shelved our vehicle to do other more profitable work. Sob story on his side, not once does he acknowledge any inconvenience he is putting on us. I leave telling him he needs to stay communicating with us as we need our car to go to a funeral at the end of the week. He does call back the next day to tell me he STILL cannot figure out what is wrong. I contact the shop that our car is under warranty and they tell me that they paid him his fee and since they had never heard back from him so they assumed the job was done 3 weeks earlier.-BTW this was illegal to accept the credit card info over the phone and pay himself before the job was complete . He was not supposed to accept the payment from the other shop until the job was finished. Now, I contact the other shop and tell them it is now their job to help us move this job along and maybe they need to pay him more for the work. (See Scott, we were trying to help you out) They call Scott Morimoto 5 times and he doesn't call them back. So, even if they would have offered him more money, this business owner FAILLED AGAIN to communicate. He leaves us a message that our car is finally ready after "he" had to work on it himself "all weekend" (sob, sob). We leave a message to let him know we will be picking it up in the afternoon. We get there and guess what? No one can take our credit card information except Scott and he can't do it because he is out to lunch. HIs employee tells me that," you can wait like everybody else", What an ass, it has been 7 weeks and Scott felt like we "hadn't treated him well" and we could wait for him to finish is lunch for an hour. His employee also told me I should have another car, ( BTW we had to pull our spare out of our mechanics care to use while we sent our family car to this shop) So, HOW DOES HE END THIS JOB, he made us wait because HE was not treated well. My husband is recovering from an accident that totaled our working van and has whiplash. He continues to work through the pain, this our story Morimoto's Transmissions. He still works up to 12-14 hours a day running our business and usually skips lunch. We had to push a deadline to wait for you to eat your lunch. We sat in the car making calls with our clients to let them know what was going on. So, Scott, I was a little bit upset when my kind, hardworking husband, who has given you nothing but understanding and patience during this ordeal is dissed by you and your employees. Maybe next time you will take a minute and return your customer's calls while you wait for your lunch to arrive. I have never been more upset about the lack of regard you gave us and the way we were treated by you and your employees. Turns out, it was the corvette part that he order that was not working or so he says. I am driving up to Tahoe this weekend and the original shop is going to look over his work. We are writing the better Better Business Bureau of CA and any other organization regarding his payment acceptance practice. read more

Having a nearly new, yet out of warranty F 150 with only 126k miles on it... I was in shock to discover it needed a new transmission. Quoted an horrific cost by the dealer, my locksmith suggested Morimoto Transmission Service. Wow. Great communication, support, and an exceptional standard of excellence that equals my own. Great outside relationships with rental car services, detail people....and follow up. Kept informed at every step, not unlike a heart surgeon, prognosis, expectations defined, and nationwide service if ever needed, by a special association of independent transmission shops. This place is a class act, and judging by the vintage cars under repair when I visited, trusted by many whose cars are their true love. Can't say enough good about Scott and his crew. When I popped in unscheduled for my 200 mile checkup, Scott dropped everything, saddled up and took my vehicle out to drive it with me to listen to what worried me and what he could discern by the performance of my vehicle. No leaks, no issues. Nothing but highest praise for his talent and commitment to his customers. And one very important aspect of my interaction.... NO GENDER BIAS. My dealer has told me more than once "It's all in your head," when in reality, I had a fused spark plug causing my engine to cough and sputter upon acceleration. Morimoto Transmission service is definitely a woman friendly provider of auto repair. I will be going back for brakes too. I feel very fortunate to have become aware of such a great service entity, and my bank account is more fortunate too. All in all, a very cost effective and positive experience that made a very bad situation completely pleasant. Thank you Scott! I am thankful every day.... My commute is less frightening thanks to you. It's like my truck is brand new again!!!! read more

Met the owner Scott, discussed a few possibilities on rebuilding my transmission. Got my car back in the time promised. Works perfectly. Highly recommended read more

I recently had the transmission on my Chevy van rebuilt out of state, and it broke down a few weeks later when I was in Santa Cruz. As it was under warranty, I was sent to Morimoto's to get the repair done. I am extremely happy with the work that was done. I just drove over 1500 miles heavily loaded, and the transmission felt very strong, even up the dreaded "Grapevine" near L.A. I am so impressed with Scott's work, that I am going to have him do the rest of the other repairs I need even though I live in Santa Cruz. I was pleased to also find that this shop has a deservedly very good reputation whenever I mentioned their name to others in the auto repair industry countywide. This shop has been around for quite a few years, and I wish them continued success for many more years to come. read more

I took my transmission for my classic car to Morimoto's to get rebuilt. They rebuilt it said it was good charged me a lot for it. When I drive the car the transmission works in forward till warms up. Then looses all the gears. Took it to another shop and was told it needed to come out and get rebuilt as they did not replace every thing that needed to be replaced. Bad job. read more

We were ripped off by these phony mechanics. They repaired a transmission with "hardened parts", but the transmission gave out only after 50k miles. They made excuses for not honoring the warranty. AVOID!!! read more

Solid Shop, Good People. Transmission went out on my 2009 Subaru Forrester at 90k miles. Got pricing all over from 1500 - $5000 depending on the option, rebuild/ replace etc. Most shops wont work with used transmissions... which is a shame because you can get em for really good prices... I would rather have an original Subaru transmission, than have someone go into the tranny to rebuild it... Scott was down, super flexible, and would work with any option we chose... It was the cheapest option. We got a transmission with 18,000 miles and his team installed it. Back on the road, running better than it did when i got the car at 50k miles. Had a free check up to make sure there were no leaks... looking good. Got the whole job done for under $1800... read more

Finding a good mechanic is always hard to find . The other day I took my car to Morimoto's for a transmission repair. Scott and his staff did an incredible job with my vehicle . They are super professional, very accommodating to my schedule, and extremely thorough. Did I also mention they were extremely nice. I would highly recommend him and or his staff for any auto repair . read more

I am giving Morimoto's 5 stars because they were able to figure out what was wrong with my Lincoln LS after my spending lots of $$$ and taking it to various mechanics and the Ford dealer in Santa Cruz. This was not a transmission issue but they were able to figure it out (throttle position sensor) and at a reasonable price. My car's transmission has also been serviced here. I am definitely going to be a repeat customer and I highly recommend them! read more

I left my Toyota Highlander with Morimoto. Scott is very professional and thorough. He knows his business and explains things well. The prices are very reasonable. I would definitely recommend him. read more

I have a 2003 Dodge Ram 1500 truck that has over 265,000 miles on it and the differential was howling. I shopped around to get an idea on what it would cost to correct the problem. I got prices from $$2,900 to 4,700. Scott gave me a detailed price on a complete rebuild which was under the $2,900 price and said we really won't know what it needs until we open the case. Well to my surprise when they cracked open the case to evaluate the cause of the noise. Nothing else needed to be replace so the quote was right on. I decided to go with Scott not only because his price was better but because I felt better going with someone that does that type of work on a regular bases and not just one or two rebuilds a year. Scott said that he would need my truck for about a week to get everything ordered and replaced. He was good on his price and did the work within the week that he promised. Part of the process requires that you go back after 500 miles so that he can drain and re inspect everything and make any adjustments that may be required and replace the gear lube. This was going to be tricky for me to go back because of my schedule but Scott said he would set me up for a Saturday appointment and do the work himself while I waited. As it turned out I had an excellent experience with Morimoto's Transmissions and would recommend them. Thanks to Scott and his professional team, my 1500 Ram is as good as new.... read more