Great service and the worker was excellent they handled my stuff well and everything went wellread more

Arrived at 9:26 a.m. started charging at 9:15 a.m. Broke…read morelimbs off of a tree parking the van in the driveway and did not clean them up. Did not work together. We had three people doing our move-in. They were all doing separate things and none of them seemed to know what the other person was doing. Did not have the proper tools to break down the bed. I had to show them how to break down the hospital bed. Did not load the truck properly. I instructed the company no less than three times that my son was in a power wheelchair and we would need to have room to load it last after we put him in the car and unload it first once we got to the new house. I reiterated this again when they arrived. They didn't even finish loading all of our items and informed us that they would have to go to the new house, unload half the truck and then go back for the rest. This meant that we had to leave my disabled son at the first house until they could return to load the rest of the items along with his chair. Because of how they stacked the items, everything shifted and fell as they moved. You can see in the picture that items had fallen on top of each other and boxes were smashed. There was plenty of room for all of our items IF they had loaded the truck correctly. Before they unloaded, they required payment. When I spoke to the office and explained the situation and asked them if I was going to have to pay for the extra time it was going to take for them to drive back to the original house, load everything up and drive back to unload it, the office apologized profusely and discounted the remaining time. Did not label boxes, pack properly, or place boxes in proper rooms. I packed 90% of the house before they arrived. Everything was wrapped, bubble wrapped and boxed to keep items from shifting. Every box was labeled on the top and side to indicate the room they belonged to and what was in the box. Fragile items were clearly marked. They did none of this for any box that they packed. There were boxes of shoes in the kitchen, studio stuff in the garage, bathroom stuff in the dining room, garage stuff in the bedroom, and bedroom stuff in the living room. My computer system was packed with kitchen chemicals and put in the garage. Broke a desk. They managed to rip the entire side off of the desk. They offered to buy wood glue and glue it together. As I was dealing with my mom being rushed to the hospital, I told them to just dispose of it. One mover got mad when I told him to take a box back to the garage and dropped the box which was clearly marked fragile and broke a candle holder, a ceramic angel, and six snow globes that I have had for over 20 years. Those snow globes have been moved 7 times and were never broken. Crushed my studio backdrop paper rolls. Broke a glass. Missing lid to coffee pot. Coffee maker won't work without it. We found it-not with the coffee pot, but with the chemicals and the computer. Stuffed the dryer vent hose inside the dryer, lint and all. Left parts of boxes, trash,wrapping paper and empty tape rolls all over the house. Left items in our closet that she was specifically directed to pack, including my son's baby book, jewelry and clothes. Dumped potting soil all over the driveway at the new house and left it. Crushed my plastic plant holders. Placed parts to our lawnmower in our trash can. Taped an empty box and loaded it on the truck. Packed a $1,000.00 gaming system with no protection in a box with chemicals from under the kitchen sink. Then put the box in the corner of the garage. In the heat. In the middle of the summer.

I couldn't be happier with our experience. This move was not easy and they were so helpful and…read morefriendly and positive through the whole process. They also booked us somewhat last minute, plus they helped with several unexpected VERY heavy/bulky items. We appreciate you guys for helping us start the next chapter of our lives. Thank you!

Great moving help. Very reliable. Showed up on time and finished early. Would highly recommend!read more

Dominique and Chris were wonderful!! Very professional and updated us every step of the way! Really…read moregreat guys and would recommend them to anyone! They got our move done from GA to OH and handled all the stress so we didn't have to! That GA sun was no joke with 104 degree feel temps but they never stopped or complained loading up or unloading our two storage units! They made it fun for us instead of nerve wrecking!! Great prices, trustworthy and hardworking!!

Very professional, helpful and polite... Did an excellent…read morejob unloading our moving truck! Highly recommend!

Since I haven't heard a response my inquiry on my stolen property I believe that you weren't able…read moreto find anything. Disappointed as I am I will let people on Hunter Army Airfield to stay away from your company. I wasn't even allotted an apology. A shame. I'm

Easy to work with. Great employees and Ramon is exceptional. Used them twice and he was great!read more

Charlie a Roger were very professional!! They did a great job! I highly recommend them!!!read more

To start out they were 1 1/2 hours late. Then the head guy quickly counted the number of pieces…read moreinvolved in our move and said they didn't have a truck big enough and I had to get my friends together on the next day with our own u-haul truck to finish the job. They were supposed to meet us at a storage unit in 30 minutes and again they were mia for an 1 1/2...they finished the job at 10 pm and they wanted us to pay for 10!hours...I'd already spoken to their boss who agreed we would be getting $415 off of the final cost. That would be $100 late fee plus our $100 deposit and one hour free for the long lunch poor. Plus they did not have the right tools needed to do the job correctly. After all was said and done we ended up paying for 10 hours of labor when they only actually worked for 8 1/2 hours. Just another crooked company that has hidden fees they don't mention when quoting the job that they stick you with at the last minute like $400 for materials even though they reuse the materials they use and take them with them. I CANNOT recommend this company under any circumstance...look somewhere else.

This is my second time in 7 years using R & S. First off the owners are the best. Shelby is the…read morebest. The crew that moved us this time are very to notch and very professional. This is going to be a two part move. We are storing our items until our new home is ready and we will most definitely be using them again.

They are fantastic! We loved having them help us for our move. We would definitely use them again.read more