I have been a customer Of Morris Plains Pharmact for over 20 years and have always loved them. My entire family would have all their prescriptions prepared as it's a small town pharmacy and wanted to give them our business. the Pharmacit's Ray is extremely rude, condescending and unprofessional. Has no customer service skills whatsoever. I recently moved and asked if they could send my prescriptions to Walgreens and he was sarcastic rude and hung up on me. Completely unprofessional and unacceptable! Will share my experience- Lynda read more

Morris plains Pharmacy is the best Pharmacy I've ever used. They deliver all my medications on a timely basis and whenever I call they are extremely nice. They have made such a calmness in my life over the big pharmacy like cvs and wallgreens. Morris Plains Pharmacy Always gets my order right and are a pleasure to deal with. Their driver is great too. They have made my life so much easier. They have never made a mistake which the larger chain pharmacies used to do on a regular basis. I definitely recommend them. read more

This pharmacy is more than a pharmacy! They are always so helpful and they offer so much! The pharmacists and staff treat you like family! I'm thankful for everything they do. read more

I have lived in Morris Plains for 6 years and the Morris Plains Pharmacy as always been fantastic. Friendly people, very accommodating, very quick turn around on filling prescriptions and knowledgable on the medication being prescribed read more

Erratic service. Sometimes great and personal, sometimes cold and not helpful. Not good follow up with physicians for substitutions to meds. Caught a couple of errors as well. Still go because it is local, but quality not great sometimes. read more

Three times since the new owner took over I was over charged for Rx. Once $28, another over $30. They fix one but not the other. The last straw was being over charged $300! Yes three hundred dollars!! Never going back. I feel they make up prices as they go read more

Very good pharmacy! Friendly and quick service! My tkids just love the little shop they have..

Have used this pharmacy since 1991. It was sold a few years ago and the service has gone down to the point it is dangerous. Have called in life necessary heart medication at least 7 days before I ran out only to go pick it up and find out it was never filled and they had to,order it. Have received only one of two heart prescriptions called in. The one received had the wrong dosage on it. When questioned, was told that is what my doctor of 20 years had faxed in , when asked to see the fax it couldn't be found also received the wrong dosage of blood pressure medication. Lucky I noticed the pills had the wrong markings on them and questioned it after taking them for a week. Was told they looked at the old prescription. Sorry to say the way this pharmacy is run is DANGEROUS. I am looking for a new drug store before they kill someone in my family with the wrong medication. Today I went to pick up a prescription they forgot to give me. Their computers were not working correctly for the two people before me. When I charged my prescription the pad said it was paid but it didn't print out a receipt so they made me run it a second time. This time the payment was declined. I called my credit company and the verified the payment had gone through even giving me an authorization number. The pharmacy (the owner) refused to give me my heart medication because he had no proof I paid. Big argument. Only gave me the medicine to get me out of the store. read more

Excellent customer service, open 7 days a week Very knowledgeable and experienced pharmacists on duty Excellent staff and very friendly unlike chain pharmacies Only community pharmacy left in town Let's support our local independent pharmacy We need this pharmacy in town so let's support If you are not a customer yet try for yourself you will be glad you did. read more

I am very sorry that I have to write a negative review of this pharmacy, that I have been using and very satisfied with for 33 years. Unfortunately, it was sold to new owners a couple of years ago, and service has gone way downhill. In the last two months I have had two medication purchases, both of which were handled incorrectly. Today I picked up a medication, was charged $48 on my health savings card, and left. A few minutes later I looked at the receipt on the bag, and it said the charge was $2.07. I went in to straighten this out and was given a crazy explanation that I was charged for a second medication. I asked where it was, and was told he had printed the receipt for it, that is why I was charged. But it had not been filled or given to me when I was there. It was just charged to me. (I hadn't asked for it or wanted it). The owner kept blaming me for not noticing the error when I picked up my medication. I should have checked, apparently, that I was not being charged for a medication that I had not requested, and that they had not given me. A month ago my husband picked up a prescription for me, and the pharmacy also charged me for a medication that I no longer take or had requested. This time when I tried to get a refund he told me that it is not possible to do a refund on a HSA card. When I didn't back down he finally did process the refund on the card and it only took 3 minutes. I am starting to think this is purposeful fraud. Beware!! read more

I moved to Morristown about a year ago and when I did, I asked a friend to recommend a "mom and pop" pharmacy as I had always had a better experience with them over large chain pharmacies. She recommended the Morris Plains Pharmacy, but said she'd never been there. I wish I had just gone to Rite Aid to start with. Every single time I went in or called, someone was rude to me. I'm a polite person and I never write bad reviews... I'd rather tell the person how I feel instead of putting it out in public. I commented a few times to them that I thought they were not friendly or that they didn't seem like they wanted my business and they just shrugged their shoulders or dismissed me. One girl was so rude on the phone and kept huffing and puffing each time I asked a question, that I said "Am I bothering you?" and she responded "No, we're just really busy" and rushed me off the phone. I gave them so many chances because I'd rather support a local store, but now I'm done. The only nice people there are the high school girls behind the counter who were always very sweet. The adults, the ones that should be setting a good example, were all just rude and miserable. I'm moving over to Ride Aid now and would not recommend this pharmacy to anyone getting a prescription. read more