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    Morristown Pharmacy

    5.0 (2 reviews)
    Open 9:00 am - 6:30 pm

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    At Home Medical Care - My last attempt I hung up after 17 minutes. They weren't going to answer and we all know that.

    At Home Medical Care

    1.4(94 reviews)
    2.5 mi

    I try to be fair and realistic when I write a review, especially when it's trending in my mind…read moretoward the negative. Medicine, doctors, health care, etc. have all become bureaucratized and impersonal (I've had several instances where I've called my personal doctor...and I like him...and have been told, "Make an appointment with a specialist or go to an Urgent Care center."). It's discouraging, but that's the reality these days. As noted in other reviews, I was diagnosed with sleep apnea not too long ago. The sleep center told me it was severe. The pulmonologist told me it was "mild to moderate" but he recommended using CPAP. Ok. I made the appointment to visit the AtHome facility in Morris Plains. Plenty of parking, Nice white building. Inside, I was told to have a seat in the waiting room. Nature was calling, however, and I asked if I could use the rest room. I was buzzed inside and directed down a long hallway. The "office" was basically a cubicle factory, and I felt my 1st instinctive misgivings. It looked as much a telemarketer call center as it did the offices of a health care provider. I did what I had to and returned to the waiting room. I didn't have to wait long. A pleasant young woman directed me to a private room, unpacked the CPAP machine and proceeded to tell me, in detail, how to clean it. My thought was, "If I'm not being told how to use it, I guess it must be pretty easy to use." That night, I got nervous and watched a Youtube video, where a young guy who looked like he should have been instructing skiers on the slopes instead of intimating that he had sleep apnea explained...how to clean the CPAP. Frustrated, I went to put on the mask, turned on the machine, and attempted to sleep. Amazingly I did fall asleep but woke up abruptly shortly thereafter as a wind tunnel gusted with a frenzied force up my nostrils. I tore off the mask, threw it aside, and tried to return to the land of Morpheus. Scr*w this! I stayed with it, though, got used to it, and it seemed to function as advertised, although it never registered the correct amount of nightly usage time. This was a concern as if I didn't make the required nbr. of hours a night, insurance wasn't going to cover the cost. I was going to have to. I called several times, and was told, "The towers must be down, and that's why it's not registering correctly." I asked them to document this. I tried not to be suspicious, but it sure felt like I was being set up. A few weeks later, I received a text msg that said, "You are running out of time to reach the minimum usage requirements set by your insurance." I replied, "The machine doesn't register the correct amount of time. I've brought this to AtHome's attention several times." No response, no follow up. When I visited my pulmonologist, I explained the difficulty I was having, and I suggested maybe I should use some other CPAP provider. He said, "They're all pretty much the same...They don't care how they get paid, whether it's you or the insurance company, they just want to get paid." Yeah, Doc, I had kinda figured that out by then. Ultimately, it's all about the money. He reset my CPAP and sent a msg to AtHome, but it didn't make a difference. I received a letter from AtHome asserting that I hadn't met the requirements, and I could either pay $1,000 or return the CPAP. I called the nbr of the woman who sent the letter in order to discuss it, left a voicemail msg, and never received the courtesy of a reply. I finally called the main number, spoke to a pleasant young cubicle wage slave, and said, "I'm not trying to dump this on you personally but I'm ready to take this thing and throw it against the f**king wall." He consulted with a higher-up, and they offered a discount on the CPAP that was less than the amount the letter had indicated. I agreed. Do I feel like I got ripped off? Yeah. As my oldest friend remarked, when I described my troubles to him, "It sounds like a scam to me. Listen, my father had sleep apnea, never used a CPAP, and he lived till he was 91." Why did I end up buying the CPAP for a price that was still exorbitantly, excessively expensive? Instead of just returning it? Because I accept that I have sleep apnea, "mild" or otherwise. At its best, the CPAP does allow me to wake up feeling somewhat better than I might have otherwise. Part of my effort to lose weight is so that I perhaps might lose the sleep apnea entirely and then be able to fulfill my "fantasy" of throwing the CPAP against the f**king wall. I'm giving this 1 higher star than I'm really inclined to because I wouldn't want to deter those who have sleep apnea and need to have it addressed. Bottom line, though-- Look into "Inspire Therapy" and save yourself the headache of dealing with the CPAP machine in general and AtHome in particular.

    Been trying for a month to get a wheelchair for my mother. after numerous requests, changes to…read morewhat documentation is needed, still no resolution. They never follow up with a phone call or email even though they say they will call you back. Every time I call I get another sales rep who I need to start from scratch and explain the situation. Very poor customer service and a waste of time!!

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    At Home Medical Care - Please note the date of these charges. They are from 2018, almost a year and a half  ago.

    Please note the date of these charges. They are from 2018, almost a year and a half ago.

    At Home Medical Care - 2" item in a 12" x 12" x 10" box?!?!

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    2" item in a 12" x 12" x 10" box?!?!

    Embecta - CVS had it ready for me when I showed them the Embecta letter.

    Embecta

    5.0(1 review)
    5.9 mi

    Embecta is a Marianne's teacher personality review. I have many personalities…read more Embecta (formerly part of BD), states that they focus on improving the lives of people living with diabetes. They have a 100-year history of developing and providing solutions for the diabetes community. They are a global medical technology company and leader in insulin delivery devices. More than 30 million people in over 100 countries rely on their pen needle and syringe products every day.  BD is the manufacturer of their products.  BD Pharmaceuticals makes the Nano Pen Needles that attach to my insulin pen. The out of pocket cost is ridiculous. I've been taking the insulin injections daily since February 1, 2017. This recent box of pen needles had two defective needles so far. All these years I never experienced this problem. I'm certainly glad I take the necessary steps during the injections because I noticed when I prime the pen for the injection the insulin didn't appear! I tried a second time to no avail. I took the needle off the pen and realized the needle was cut so short it wasn't going into the insulin pen to draw out the insulin. Now that you know my concern that I may have thought I took an injection when I didn't, I'll tell you what I did the second time it happened. I looked on the box and called the BD phone number to report the issue and hoped they would replace the needles and advise me if there had been a recall for this lot number. Unfortunately I threw the two defective needles in the sharps container and the very informative rep said they needed the defective returned for investigation. She said they must send the mailer out to me and they would pay for postage. I told her if there's more defective I will do that in the future. I couldn't possibly go through all the needles to find two defective ones. After I went on and on about health care cost I believe she took pity on me. She said she would send a voucher to my local pharmacy and replace this box that contains the defective needles. She estimated 7-10 days for me to hear from CVS. She took all my information, address, phone number etc. and the CVS location. This review is a follow up to my review of BD Pharmaceuticals. They were true to their word and within no time I picked up my box of insulin needles from my local CVS. Thank you Yelp for adding this Company to your search engine at my recommendation. If diabetics have an issue with their products don't throw them away. Embecta will come through for you by replacing anything defective. Five Stars for serving people with diabetes.

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    Embecta - 01/03/25

    01/03/25

    Embecta - My insulin needles arrived & they are not labeled BD anymore. It's now embecta 06/27/26.

    My insulin needles arrived & they are not labeled BD anymore. It's now embecta 06/27/26.

    Embecta - Wasted clean white envelope but letter not inserted inside both in FedX envelope. Haha 01/03/25

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    Wasted clean white envelope but letter not inserted inside both in FedX envelope. Haha 01/03/25

    Morristown Pharmacy - pharmacy - Updated July 2026

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