We chose this location based off a recommendation from a friend. First, we have no complaints with…read morethe finished work. We initially were quoted a price based on the work discussed earlier. However, when arriving to pay and pick up the car, $200 more was added to the bill for the service that was initially part of the original quote price. Needless to say, we voiced our disapproval and left. Upon arriving home, we received a call in which they apologized for not communicating the changes with us in line with their standard business practices. They explained this is not how they built their reputation and promptly refunded our credit card. Kudos for putting the customer first, it's that kind of excellent customer services in the face of a trying situation that will keep us coming back.

Tyler's on Richland has worked on our vehicle in the past and recently helped direct us to where we…read moreneeded to go to get our truck fixed when it was something they weren't able to address. They are very honest and their prices are always reasonable. They never try to upsell which is honestly (for me), THE thing most people get so stressed about when visiting a repair/service center. The service team leaves our vehicle exactly as they found it with no worries about grease or dirt (other than ours, haha). We truly appreciate them and any time someone says they need tires or work done, we tell them to try this Tyler's location. Word of mouth recommendations beats out paid for advertising every time! Anyone who complains about them having the vehicle for more than a day, sometimes 2 - apparently watches too much Harry Potter! These guys are truly awesome, but they're not magicians. I would much rather someone take their time with my repair/install than to rush it because someone in the lobby is raging about them having their car for 3 hours and it not being done yet... just saying. Be reasonable - Tyler's sure is. :) We've also been to the one on Whiskey Road, but prefer the Richland Ave. location. The Dowda Family

I made an appointment for a tire rotation. I arrived about 5 minutes early. I waited for more than…read more10 minutes before anyone looked at me to assist me. A customer came in after me and was waited on in less than 2 minutes and they took his vehicle in within 5 minutes of his arrival. It's been 35 minutes since i got signed in and my car is still sitting outside. They close in 20 minutes, yet they tell me it's going to take an hour to rotate the tires. Hope they torque the lug nuts.

Super happy with the folks at Aiken Discount tire! Professional, knowledgeable, able to answer all…read moremy questions and did a great job on my new set up! Definitely recommend checking them out if you're in need of new tires and or rims!

Not sure why some of the previous reviews were negative. I had excellent service today!…read more My car wouldn't start. On a Friday. Battery was dead. I had to be at work. i couldn't just replace the battery or jump start the car because the battery was swollen and looked like it would explode (!). The lady who helped me over the phone when I called Wayne's was great. She told me how much it would be and had someone at my house in an hour and a half. The person who arrived checked the alternator, etc. replaced the battery. It was easy-peasy and a huge relief. Excellent customer service. Would definitely recommend.

They are so nice and helpful. I live in Texas and was there visiting family and picking up a truck…read more The truck needed several big repairs before I could drive it back to Texas. They were able to fix it in less than 24 hours. I made it back to Texas with no problems. Dan and Belynda

We love these guys! They are always quick, efficient, and far less expensive than expected. The…read moretechnicians are very honest and thorough. My husband and I, and our family, for that matter - We really trust this auto shop for years now. Tyler's Tire covers all of your automotive needs at the right price!

I took my Jeep here without an appointment to have them look at my blower connector. They no longer…read moremake the connector, but the service tech said he could get the part from the junk yard. Unfortunately, I need to replace the blower motor, resistor, and the connector. They offered the cheapest fix so far. The Jeep dealership wanted to charge me for a whole new wire harness because they don't make the connector anymore. Getting the used part will save me a lot of money. The employees are nice and seem trustworthy. I'll be taking my Jeep back to Tyler for the repairs.

James took care of me after the location on Richland same store…read more.. Couldn't correct my issue after 2 visits....after they did a wheel alignment my sterring wheel was Cocked to the left. I tried different location, they resolved my issue...James was understanding and his customer service was outstanding.. I will return!

They say they price match and the don't, I had a competitors ad and they refused to match it. Made…read morean appointment and still waited 2 hours for four tires. I should have went to discount tire right next door, they are cleaner , more professional, faster, and more importantly they are honest. I never give one star reviews but this place is bad in every way.

Go literally ANYWHERE else. I had them fix my AC. I needed a new hose and a recharge which cost…read moreabout $600. They overfilled, which i didn't notice at the time, because they don't work well with your schedule, and when i went to pick it up, i was also heading into work. The AC didn't work the entire way, so i took it back the next day. I was YELLED at and treated horribly, as they held my car hostage not wanting me to take it somewhere else. One of the "brothers" was intoxicated? and should not have been operating heavy machinery. There was one point were i thought the altercation was going to get physical...im a 115 lb woman, and did not feel safe in that atmosphere. When he finally brought my car around, after a lot of shouting and cursing, he had been petty and messed up my car clock. I had an overall awful experience, didn't get my money back, and had to take my car somewhere else, which cost about the same to fix it. If you can help it, don't go here, awful, sexist atmosphere!!

They do don't do well with timing. Made me and my kids sit and wait for hours caused me to cancel…read moremy sons appointment and I had an appointment! Also was very rude to my daughter because she a accident in the stroller because their bathroom door was locked with nobody in it!

Better costumer service, my husband called before going up there and asked if they had his specific…read moretires because they're hard to come by. The receptionist told him that they had enough for him to do his entire truck, by the time he got up there they didn't have any tires and he left as soon as he got off the phone.

Returning from a business trip I had a tire that needed replaced. These guys got me in right away…read more Purchased a used tire & on the road within 15-20 mins. The down side of the story....it only got my 100 miles. But where good on their 7 day warranty & returned my $$. Thanks guys.

Amazing quick service. They are very knowledgable and trust worthy. When no one would take my check…read moreengine light problem in. They immediately told me to come and sure enough within 5 mins my car was being checked on. They knew exactly what was wrong. I would definitely recommend them to anyone!

I had an appointment to have tire looked at that was losing air and they took great care of my car…read more- Didn't try to sell me anything i didn't need and the men were very polite Wait time was a little longer than expected but it was a holiday and i don't think they had a full staff that day