If I could rate this shit hole zero stars I would. I brought in my CLASSIC 1975 LeMans just for it…read moreto be in worse condition than when we brought it in. They didn't even have the decency to cover my car, and it was COVERED in bird shit, and they cracked my windshield and were adamant that I would cover the repair. The owner Bob Guild was extremely rude and sexist, laughing at me and being smug and not taking me seriously. Needless to say they aren't getting any of my money and we are taking our business elsewhere. They abused my car and absolutely have ZERO respect for customers and their property, and still expected me to pay $200 for the 2 hours of labor (they did literally nothing to the car) before we tow our car out to another shop.

I was fortunate enough to have a flat tire close to Tolland Citgo. The owner & staff were quick,…read moreefficient and extremely thorough in repairing my tire, checking all other tires/tire sensors and even had 1 sensor get delivered from the town over in less than 1/2 hr and replaced it. They also did a quick overall check, found a brake light out which was also replaced, all for a VERY reasonable cost. I will bring my car back here for other repairs! Excellent service and customer care. Honest, fair and very knowledgeable. :)

Great experience all 3 times I've been there! 3 different cars - very friendly & good people!!! I…read morewill only be going to Tony's ...

My experience from 2011 was not a one-off: I've been back with multiple vehicles and each time,…read morethey had an opportunity to perform extra unnecessary work (or claim nonexistent problems) and they did not. I no longer live in the area but it's worth the trip; too bad I can't find anyone local I can trust like Tony's.

Gas is bad here. Water in tank or someone's watering down the gas... don't get gas here!!!!!read more

We have a wheel alignment performed on our Honda Ridgeline at Anderson Automotive in September. The…read morewomen that made the appointment was very pleasant and got us in at a convenient day and time. The mechanic was efficient and very informative when I asked him questions about how far the alignment was off to begin with. The price for the work was fair and we will be using them in the future.

I was heading home to Boston after visiting my grandchildren near Stamford. I hit some debris on…read moreI-84 and my exhaust system was damaged. I got towed to Shea Garage because it was the closest. Shea put it on the lift and patched it up enough so I could get home all within 3 hrs and did not overcharge me. He was a blessing in my challenging situation.

I've only had the pleasure of meeting/hiring Jack Shea once so far, but it was a great experience…read moreand while I hope to never see another repair shop again, I'd be happy to make that place Shea's when the time comes. Overall Shea's really reminds me of a small shop we used to frequent when I was much younger. Small operation, self-owned, fair pricing, no-nonsense. The price quoted was very fair, and didn't change when he ran into a related, unexpected, yet ultimately additional minor repair. Then he even went out of his way to come back after hours after having to take care of a personal matter that was NOT in the area, just out of concern that I might need my car back ASAP. (I did not, and perhaps there could have been better communication there on either side, but it was still a great sentiment).

I've been getting my service there for 6 years now on my 2010 gecko green beetle. Nothing but…read morepositive things to say. Had a door panel switch fixed, bought 2 sets of tires from them, and had them do my belts and water pump over the years. Every time the service quotes were up front and very fair. Andy, the owner and his wife make the place feel more like a family service shop and always have made me feel like I can trust them. On the water pump job, a day later I had a leak on one of my hoses due to dry rot (not their fault at all). Brought it right back, Andy took one look at it and said he was sorry and hates to see cars come back to the shop for a second round. They fit me right in that day to fix the hose and make it right on the spot. Only charged for the hose and no labor. If that's not good customer service I don't know what is. Just bought a certified 2014 golf TDI to add to the stable. Asked on if they do full service on TDI's, and they do. This type of service from a independent shop is hard to find given the complexity of VW direct injection diesels to work on. Most shops will turn you away, but not this one. Instead of going to the local clown shop (aka Vernon stealership I bought the car from), I will have them do work on this car in the future. If you have a VW or Audi product this shop is worth checking out.

I take my car here even though it's not a vw. No sleazy mechanics, just honest and kind people. So…read morerefreshing!

Great place! I stoped by to look at one of the cars they had for sale and they were super nice told…read moreus about the car what the price range would be and everything.

5 years ago my father spent 20k getting his SUMMER jeep rebuilt where there put new steel in fixed…read moreother stuff that's unseen and repainted the entire vehicle. And now it looks like this. This is by far the worst place you can go to get your vehicle painted.

Traded a car here in the fall. Dave was very transparent and we got a good deal for our trade in…read more Had the car serviced and the workers are all very friendly. Great staff on both ends!

No communication about what needs to be repaired or how long or cost made an appointment June…read more19th by phone for July 8th drop off for the 9th service code b125 and also when I dropped off my car I wasn't aware of the steering wheel shaking problem until I drove it on i84 west because my granddaughter drives it 98% of the time to work school etc-called today around noon and still no answers about what needs to be done-cost or time frame-was told a lot of cars here!!!-sounds like over booking and poor customer care and service hopefully things will get resolved quickly and properly-still waiting for a call and it's almost 3pm July 9th 2024

West is an institution here in Willington. Don't let the humble (and, depending on how close to…read moreMemorial Day it is, junk-filled) exterior fool you. West knows his stuff, and he is absolutely forthcoming and honest. In all the years we've been using West's place, I have never once felt like he was fleecing me, fast talking me, or selling me snake oil. He'll utilize used parts wherever you want to keep costs down and is very flexible. Only con is this- go in knowing that should a State Trooper come in with an issue to a squad car, West is always going to let that job jump ahead of the line. This usually doesn't result in too much of a delay, but just a heads up.

We just called West with a tricky tow job from Middletown to Tolland late in the day on a Friday…read more The car had a broken front suspension and wouldn't roll right, so it wasn't just a matter of pulling it onto the truck. They came right out and took extreme care while loading and unloading to prevent causing more damage. Very knowledgeable, patient, and easy to work with. We'll be coming back.

This shop takes care of their customers. I've used them multiple times. They do a great job. They…read moreare fair. They do not charge for anything that's not needed. My daughter was on the side of the road in a snowbank just a day ago and they actually got there quickly, got her out, and directed traffic so that she could get safely out of the way. You don't find service like that every day.

Parents of STUDENTS AND STUDENTS pay attention. We should…read morehave looked into the reviews on here before trusting this company to actually fix what was broken. College students/parents of college students/anyone who drives a freaking vehicle GO SOMEWHERE ELSE. Issue- car broke down, had to be towed. Fix? New serpentine belt and AC compressor, Problem? The AC doesn't work. This was found this out the first time when the weather was warm enough to need AC on Mother's Day, graduation day, when I was in town to move my student home, and the AC was used for the first time. Today, she went to get the rest of her things, and I called them to get her in so they could tell me why the AC wasn't working. Took 3 hours to tell us their AC machine that charged the ACs was broken, and they were waiting for parts. Could they NOT have told me this when I called? Waste 3 hours for NO fix? Yes, I had some words to say, and the women did as well. Blame totally on us and not them. I asked when it would be fixed so they could properly fix the vehicle we spent twice as much to fix-- or rather not get fixed-- anywhere else but there. It is a 12-hour round-trip drive, which she so rudely reminded me it wasn't the shop's fault... NO SH!T. When I asked for money back to have it fixed properly, a step was missed, because clearly it wasn't charged to begin with... she said no. I asked when the machine would be fixed so they could do the work, and she had no idea; they're 'sourcing' the part. What they should have done. TOLD US & NOT CHARGED FOR WORK THEY DID NOT COMPLETE.

John was amazing! My father in law recommended him when I got a flat tire. He was so quick, so…read morepatient, and really went out of his way to help us getting the tire replaced. HIGHLY recommend this business for any of your tire needs. Really great place!!

Had a flat tire going into work today. Called them as I work in town, they got me in this…read moreafternoon. Was a minor repair with the valve. They did not charge me anything! John and the crew are super kind, professional, and well mannered. Thank you for the excellent service today. Keith G.