Would not give a quote through yelp. They told me to call a number which hung up on me because they…read moredo not service my area. The guy on chat said that was a mistake and someone would call me. They never did.

Mike gave me a quote for EV charger installation just from the photos I sent. Way easier than…read morehaving multiple electricians come out for estimates. His crew installed it in about an hour, ran the wiring neatly, and handled the permit stuff. Price was fair compared to other quotes. Been working great for 3 months now.

Chris contacted me very quickly. Coordinated coming same day and was very quick to make the repair…read more Great pricing!

From the owner: We have been servicing northeast Ohio since 1996. We offer free estimates top quality work with…read morecompetitive pricing

We never made contact. I tried to call a number of times but each time the call was ended. In an…read moree-mail Shaker told me that they had an issue with their phone system. They have not tried to get back with me.

From the owner: When your lights are flickering and your circuits are tripping, Shaker Heights Electric brings the…read morepower of professional expertise to Cleveland's electrical needs. Since 2008, we've been the voltage virtuosos of Northeast Ohio, turning electrical nightmares into bright solutions. Our team of licensed electricians combines decades of experience with cutting-edge technology to handle everything from emergency repairs to complete home rewiring. Whether you're dealing with outdated wiring that's older than your favorite classic rock album or need a smart home installation that would make Tony Stark jealous, our skilled technicians arrive promptly and work efficiently. We pride ourselves on clear communication, transparent pricing, and attention to detail that ensures every connection is secure and every installation meets the highest safety standards. At Shaker Heights Electric, we're more than just electricians – we're your neighborhood electrical problem solvers. Under Clyde's leadership, our team has built a reputation for reliability and excellence in residential and commercial electrical services. From simple fixture installations to complex electrical system overhauls, we're committed to keeping Cleveland's homes and businesses safely powered up.

We purchased nearly an entire home's worth of kitchen appliances and bathroom fixtures from…read moreFerguson during a full remodel several years ago. At the time, the purchase was substantial and we received excellent service from Rick Ritt and had recommended him. Sadly, we were unable to work with Rick on this most recent visit. We returned to the showroom for another project and were honestly shocked by the experience. Multiple employees were sitting at their desks without any customers, scrolling on their phones--one clearly on Facebook--yet we were told we could not be helped because we didn't have an appointment and would need to come back the next day. In a retail showroom. While staff were visibly doing nothing. This level of arrogance and indifference toward customers is astounding. We made an appointment and returned the next day. Made our purchase. The service didn't improve after the sale either. One of the faucets we purchased from Ferguson--around $500--turned out to be defective when our plumber installed it. Because of the timeline of the remodel, it had been about 90 days since the order. I reached out to Ferguson for help with the return or replacement and was completely ghosted after they said "we will reach out to manufacturer to see if there is anything that can be done'. No follow-up, no assistance, no accountability. If you read the other reviews online, this seems to be a pattern. Ferguson appears very eager to sell expensive products but far less interested in standing behind them when they sell a defective product. Ironically, you'll often get better customer service from Amazon and a chatbot - or even at Burger King -than you will from the people working in this showroom. I'm aware that Ferguson has acquired build.com and has consolidated the industry, but please understand consumers still have options. Our time is valuable and we had selected Ferguson for what we thought would be ease of order and attentive service with no regard for price whatsoever. We thought by paying more we would receive elite service. We were wrong. Bottom line: I wouldn't hire these people to pick up cigarette butts at my carnival

We had been planning our kitchen remodel for quite some time when we visited FERGUSON on Miles for…read morethe first time, yesterday. I was looking forward to it! The showroom is filled with impressive displays but that's about it. We walked every square inch and NOT ONE employee acknowledged us. NOT ONE. I spent more than a little while checking on the spec's and prices of the few things with such info available and I was genuinely shocked by the mark-ups I found. For example, I recognized a mid-level, single vanity, simply framed mirror that was nearly $1,000......This brand tops out at $600, if that, on such a small mirror. Additionally, most, if not every, kitchen display included a sagging shelf here or a badly mitered corner there. I have never experienced this anywhere else. It felt like a showroom for flippers. While indeed a beautiful, dreamy showroom, I found little in substance, or real-world value.

Beautiful lights but mine are less than 5 years old and stopped working today. They have been…read morediscontinued and no way to repair them. I am not asking for or expecting a free repair. I am willing to pay for the repair. I would think the company would be more proactive in helping their customers. Their customer service was pleasant and as helpful as she was allowed. The company policy does not lead me to want to purchase from them again. Stay away!

Customer service is so bad it's better to find another company. No one answers, gets back to you,…read moreor ANYTHING.

Listen, if you have a problem, Cory will figure it out. Our really old house was a puzzle, and Cory…read morejust wouldn't give up. I can't say enough about this dude's knowledge and work ethic. The charges for his work were very fair as well - fantastic value. I absolutely would hire him again.

Cory did the electrical work at my place and he was awesome. Super nice, easy to talk to, and…read morereally knows what he's doing. He made sure everything was working the way it should and took care of all the details. Just a really good experience overall -- highly recommend him!

Cody Bilak, owner, came out to my business at 4770 Briar Rd (Century Chimney Sweep and Repair) and…read morefixed all of our non-working outlets, and overhead lighting. A heater in our mezzanine bathroom too. The bill was very reasonable, and he did really great work. Highly recommend, and will definitely use again.

I worked with Cody and his crew to do some troubleshooting for getting electricity back into the…read moredetached garage, as well as install electricity in a shed that sits at least 40 feet behind the garage. He did an amazing job. We got electricity back into the garage, several outdoor outlets around the patio and pool and then a great set-up in the shed so that it can double as a make-shift tiny home. His quoting and billing process was smooth and he communicated well when he had to prioritize a fallen tree emergency that set my job back a couple days - which he knew was totally fine with me. I would highly recommend.

STG did an amazing job installing an EV charger in my garage…read more Another local company i got a quote from came in about 10x the price -- insisting i get a whole service upgrade despite already having a 200 amp panel. STG did the install for a resonable price and did the work inside of a few hours. Great crew. Very knowladable and willing to go the extra mile to make sure eveything was as desired. Will be going to STG for any/all electrial needs in the future.

I used STG to add an outlet for a tankless water heater and to fix an outlet we have in the garden…read morefor a fountain. Carl and Karl showed up exactly on time. They wore booties inside the house and cleaned up from their jobs very well. In and out in under an hour. I'm very happy with the work and cost. Outstanding service, thank you!