They were so professional and caring! Very helpful and easy to work with! Totally would recommend…read moreto anyone that needs a trustworthy team!

Shannon and her team at Aloha Lending Services were an absolute pleasure to work with! They all…read moreare highly responsive, very communicative and wonderful at answering any questions during the process. I would highly recommend Aloha Lending to anyone! Big mahalos to the entire team!

Outstanding customer service. Tellers are always very friendly and polite. Willing to help you in…read moreany way. I normally use the Pearl City or Mililani branch but now that I've moved I use the Aiea branch. Same great attitude by the tellers. Very satisfied with everything they do.

Great, friendly quick service. Opened up savings accounts for my children…read more Kaiana was more than helpful

Courteous and fantastic employees! They are helpful at every branch I visit!…read more Never had any problems at any of the branches. They have had my business for some time.

I was heading to Europe and wanted to purchase some euros(their cutrency.) I called BOH since I…read morehad gotten yen from them before. They said it could take more than 2 weeks. i needed i sooner. I inquired at ASB and was told you order it on line. That was easy and simple. it arrived in a few days. i was contacted to come into their branch. wow! loved their speediness. Very secure. You sign that you received the bills after the teller counts it out in front of you.

I have honestly not been using Yelp recently other than as a quick google source to see rates for…read morecheck up of the expected quality I am about to receive. Nevertheless, today after receiving an open arms, welcoming introduction to the meeting in this supposed to be quick get-to-know-each-other kind of relaxed meeting, I got to meet the legendary Jodie (and Geoff). I say legendary as I was seriously perplexed in all the positive analysis developed just from quick, focused, and efficient $$$ Jodie was able to jot down and calculate. Although I already have a house, I really feel like just a peon on this chess board of life. Thats why I do not see it anywhere close to the end of my story. I am currently 33 and genuinely not a subject matter expert in anything with mortgage, Jodie was able to translate my sloppy knowledge about mortgage processes and flip it into something I can easily understand. Likewise, she also provided me with not only one view, but actually a few different visions, but again this time with the realistic and workable matching information to my actual life/scenario rather than the poor information I sourced just from google ‍. The whole reason I took a few mins to seriously sit down and write this Yelp review was to display the equal level of respect Jodie and Geoff represented. They immediately displayed advanced subject matter expertise and soaring intellectual knowledge about the whole finance mortgage obstacles, and seriously held that standard throughout the meeting and the exact way all the way through the meeting and when we all parted ways. Seriously in the 1-2 hr meeting today, I went in there confident, but afterwards, the awe-inspired vibes and reality reassurance they both provided me gave me one of the best feelings/highs I've had in a very long time. Although I just met them, without Judie or Geoff needing to ask me to recommend them to others, I would in a heart beat share the knowledge they gave me and their contacts now to anyone who needs assistance with mortgage as I want all my friends, family or just anyone I know to surround themselves with the highest levels of respect and treatment as this will lead anybody trying to provide for their family the best they truly can do and show for their hard earned money. Respect and appreciation is all over this review but again from the bottom of my heart, my family thanks and appreciate this. Thank you.

We met Jodie through Team Lally, and I must say--it was an emotional journey, but overall, we're…read moreincredibly happy and grateful for the service we received. We worked closely with Jodie, Anna, Lisa, Kasie, and Jeannie throughout the entire process. They were all extremely knowledgeable, helpful, and dedicated--putting in long days and late nights to make sure everything went smoothly. While there were some stressful moments (through no fault of theirs), they guided us through every step and made sure we got exactly what we needed. We asked for so many estimates and had so many questions--and they handled it all like pros, never missing a beat. Thanks to their hard work, we were able to get to closing much faster than expected. Their attention to detail and commitment gave us complete confidence that not only would the job get done--but it would be done right. And that peace of mind means everything. I highly recommend Pacific Rim Mortgage to anyone and everyone. I would absolutely work with them again!

Sorry I didn't get the young girl's name but she was very helpful and knowledgeable with my…read moresituation. I tried emailing a V.P from Liliha but had no response so I went to the Pearl city branch instead.

These guys need to step it up and get with the program. It is already 2016 going on 2017 and this…read morebank does not have online banking and all transactions are done manually. You have to go in physically for everything!!! Some people don't have the time to go in. Can't wait to pay off mortgage! These guys are killing me.

My wife and I had an amazing experience working with Kama'aina Mortgage Group during our first…read morehome-buying journey. From start to finish, the entire team went above and beyond to make the process smooth, stress-free, and easy to understand. A special shoutout to Hayden Weighner, Taylor Kaiura, and Philip Nguyen for all of their hard work behind the scenes. Their dedication, communication, and commitment to finding us a great mortgage rate truly made a difference. They consistently worked in our best interest, answered all of our questions, and even helped cover expenses along the way, which made the entire experience even more manageable and appreciated. As first-time homebuyers, we were often times lost/confused about the process, but Kama'aina Mortgage Group made us feel confident every step of the way. Their professionalism, transparency, and genuine care for their clients set them apart. I honestly put all of my trust in their wisdom because more times than not I found myself asking "what do you recommend" and was never lead astray. I would absolutely recommend Kama'aina Mortgage Group to my family and friends without hesitation and already have. If you're looking for a team that will work hard for you, secure competitive rates, and provide exceptional service, look no further. Thanks to Hayden Weighner, Taylor Kaiura, Philip Nguyen, and the entire team for helping make our dream of homeownership a reality!

We worked with Hi Five Team Loans powered by Kama'aina Mortgage Group and specifically Preston Sims…read moreand Kira Maddox for our recent home refinance and it honestly couldn't have gone smoother. After attempting to refinance with a large company and having it go really poorly to the point we pulled the plug, Preston and crew handled us with such care. They were highly responsive and used as much of our work from the prior attempted refi as they could, including the appraisal we had already paid for. They got us a great rate and walked us through the whole process step by step, readily answering any of the questions we had and trying to make things work for us in the best way possible. We can't thank Hi Five and Preston enough! Highly recommend!

Best credit union i know of. I feel so comfortable with all the ladies that work there!! They got…read moreit all, even a coin machine. Free for members, and a low fee for non members.

Free calendar at Waimalu Shopping Plaza…read more.. Every year, I enjoy getting the annual wall calendar from Aloha Pacific Federal Credit Union. Members submit photos to the contest and the best photos are published in the calendar. It's really cool to see local talent from amateur photographers in our 50th State! Note: I'm a member here because I used to work for The City and County of Honolulu. My coworker said that it's better to have more Credit Union accounts and compare interest rates, benefits, etc. Since I was in the area, I went to this branch of Aloha Pacific FCU. It had free shared parking and great air conditioning! The interior was bright and clean with cute Christmas decorations. Unlike the main branch where members speak to tellers via phone - and place ID, checks, cash, and other documents into a tube to send upstairs, this Waimalu branch has face-to-face transactions. I like it better! When it was my turn, I stepped up and asked for a calendar. I was asked how many? Ooh! I got two - one for my kitchen and one for my bathroom... Haha! I never know what day it is! Anyway, I'm glad that I went to the Waimalu Branch of Aloha Pacific FCU. I had gone to the main branch a couple of weeks ago, but the calendars hadn't arrived yet. I wanted to go early before they ran out!

Nice people, good service; however, they want your money but don't allow its customers to use the…read morerest room. Suggest people bank elsewhere where they value customers and allow them to use their bathroom facilities.

I've drove by Central Pacific Bank's Pearl City Branch hundreds of times but never made a stop…read moreuntil today when I needed to use the ATM. I don't know of any other CPB that has a drive-thru ATM/Night Depository. Long and short. Have had my accounts at CPB from when it was originally City Bank. Small local Hawaii bank that merged over 15 years ago, that's how long I've stayed loyal to my bank! I've memorized my checking, routing, customer service line, and seen changes throughout the years. Those days when I need to walk into a branch, I always get great customer service from the tellers, call center reps, and other departments bank-wide. Downtown Honolulu is home to the Corporate HQ's and Main Branch. Like any business or industry, when one area isn't profitable as another area, you'd either downsize, consolidate, or expand where there are new opportunities. Unfortunately, few branches were closed permanently, for example in-store branches at Times Supermarket and Don Quijote. If I was a brand new customer shopping around for a bank, this new Shaka account would be a perfect introductory! They give you $100, you get your direct deposit/paycheck 2 days in advance, and you get refunded $20/month on ATM fees!

I just got off of a phone call with Wells Fargo. Their customer service is awful and their patience…read moreis nonexistent. I deliberately got hung up on and when I called back asking to speak to the representative who was supposed to be helping me, he had little to no means in aiding me further. He rudely hung up again. His name was Ean Johnson.

Glen in home loans ruined my relationship with Wells Fargo. No call back. No follow up. No emails…read more No text. I will never use them again. NO REFI. NO LOAN. Multiple attempts to contact. It seemed they were just interested in getting their money no matter if it would benefit the borrower. Not the kind of business I want to deal with. I don't think it's because I don't have money or a bad credit score which makes it all the more frustrating. If they even sat me down to say that I couldn't get a loan that would have been 150% better then absolutely no contact at all. Is it personal? I have no idea. I wouldnt think so from all the literature and Christmas cards that were sent over the years. Anyway, NEVER AGAIN WELLS FARGO.

Hawaiian financial has fantastic customer service and friendly staff that always serve with a smile!read more

Amazing service. My mom and I were helped in a timely manner. They made sure everything was correct…read moreand what we have requested.