Had to use this company to install hardware on a pocket door as it was set up by my builder…read more Not only did it take them an entire month before I got a date the installer arrived after the designated timeframe and also damaged new trim that will now need to be replaced. To get a timeframe for installation was absurd, I had to request a timeframe as I only got a date and was told I could call the day of to see when they would be out, not sure how a company is able to operate like that. I had a window of time that I was available for the set date and they still managed to miss the two hour window. Would not recommend a company that can't understand timelines and also damages materials.

CIP installed a full length mirror in my house. The problem is, they INSTALLED IT IN THE WRONG…read moreROOM. So, they moved the mirror to the correct location. But, the wall was damaged with a wall full of mastic (black glue) where they originally (and mistakenly) installed it. It took 3 weeks and several contact attempts before CIP sent a crew to sand and re-mud the damage. They said they would be back in a day or two to re-paint the wall. That was 2 weeks ago. UPDATE: 3 weeks later, the wall finally has been painted. 6 week repair in total. The wall doesn't look as good as it did before it was damaged. So, that's unfortunate. CIP installed 2 other projects prior to the incident mentioned above. The first one was a mirror that broke during transport causing a 2-week delay for the replacement to arrive. The second job went without a hitch. Summary: 2 out of 3 jobs came with incidents. This is really a 2-star review, but I'm giving 3 stars in case our unfortunate experiences with CIP were a fluke.

In May of 2011 the owner of this company provided me a proposal to grind my existing pool deck and…read moreresurface it with DeltaStone Epoxy overlay. With the proposal was a full five year warranty on the DeltaStone concrete overlay. The cost was $8,296.00. I visited the pool of a reference the owner gave me and was pleased with the end product I saw. The work was done in May of 2011. Before the end of that summer, pool guests and my pool service company were complaining about loose stones and roughness. I immediately shared this with the company owner and he said the epoxy had been faulty and he was working with the epoxy supplier to remedy the situation. I have contact the owner of this company regularly since 2011 and he has never honored the five year warranty on this work even though he claims to have a new supplier. Last summer I had to have a new pool liner and I begged the owner to fix the pool decking before this took place to no avail. I do not recommend this process for your deck nor this vendor

From the owner: A. Leigh Construction, LLC meets all of your home improvement needs making your BIG renovation feel…read moresmall. Our services include home additions, kitchen and bath remodels, tile, flooring installation and so much more. We are licensed and insured. As a member of NARI , we take our commitment to quality craftsmanship and customer satisfaction very seriously. Our goal is to develop long standing relationships with all of our clients. You can count on us for prompt, reliable service to ensure your satisfaction.

This entire process was made easy by Jack and Miranda. I had a very small project, and they took it…read moreanyway. - I am sure this project wasn't even worth their time, but they did a fantastic job. KD was able to match my existing cabinet and hardware perfectly. They sourced the granite from Classic Granite and Marble, who were also great. KD u Is an honest kitchen contractor and so plan to use them again.

We got our kitchen done by Dr. Kitchen's. We're generally happy, but the floor is uneven thanks to…read morethe contractor Dr. Kitchen's suggested. You can literally place a can on the floor and it rolls down a bit of a slope. Dr. Kitchen's isn't A+ when it comes to communicating with clients once construction has started. We had to keep calling and emailing to figure out when a specific task would be rescheduled.

ARTISTIC DESIGN outshines others in the industry. They understand the value of customer service…read moreand are conscious of giving their clients the best! They even provide the capability to watch their artisans at work through a glassed in window to their workshop! Lots of inventory on site to help with ideas and answer questions. It is so refreshing in this day and age to see a business who values customer service. Top notch Company. Thank you!

Wonderful outfit to deal with. Quality, expected, timely results. Appreciated how easy they were…read morewith adjusting the order and schedules. Made sure the customer was satisfied. Highly recommended

This is the absolute worst place to order cabinets. When ordering mine they ordered the wrong color…read moreand refused to expedite the right cabinets so my job took longer than was needed. They also tried to blame their mistake on me saying I ordered the wrong color which I did not. No compensation was offered for their mistake. This is not good business to deal with at all.

Cabinets were delivered quickly. That said you get what you pay for. Soon after installation, a…read morecouple of doors let loose at the hinge, the kitchen cabinet jury rigged to be a bathroom cabinet front panels shifted and I noticed that a very prominent bottom panel of my kitchen cabinets was split by a nail. The jury rigging of the bathroom cabinet was never fully explained to me. When I called to complain, I found myself giving support to this company's very unprofessional salesperson. Appealing to corporate did not produce satisfactory results either. With a plethora of other options in the city of Richmond, I would go somewhere else.