I was working within a tight budget. Brandon showed a selection of tiles that suited me personally…read morewhile still keeping within my budget. The service area kept me up informed of dates I could pick up supplies. Just a great group to work with.

Upon our first visit to Mosaic Tile, we picked tiles and accents for over 10 bathrooms and other…read moreutility rooms. Our assistant helped us make good selections. The story goes sharply DOWNHILL from here. Our 1st assistant quit a couple weeks later. So, upon our next visit we worked with another representative who had to get up to speed with all our selections. We made a couple adjustments with her. A couple months later, when it came time to order all our material, Mosaic called and said they didn't have enough material for 2 of our bathrooms (one of which was the master bath!) Our assistant wasn't available, so we scrambled to work with yet a 3rd representative in an attempt to make suitable substitutions. So stressful. We had a car accident on the way home. In the course of all this turmoil, Mosaic ended up not sending enough material to our job site and they also made an error on one of the accent tiles for one of the bathrooms. As a result, one of our bathrooms looks terrible. By the time we saw their mistake, it was too late for them to rectify. I'd like to give Mosaic the 1 star they deserve. Every time I'll walk into our wetbar bath, I'll cringe and remember how Mosaic screwed up our order. Each person who uses our wetbar bath will hear about how Mosaic screwed it up. SUMMARY: If you have a whole house to order for then do not trust them to get your order correct. You'll probably work with 3 or 4 different people over the course of your ordering process. You'll likely have the same level of mistakes with no accountability. I wouldn't trust Mosaic with an order ever again. The only reason I'm giving 2 stars instead of 1 is that they were nice folks. TIP: Make sure you get a print-out of your order BEFORE THEY START INSTALLATION so you can confirm. Mosaic never showed us our order or asked for sign-off or confirmation. No wonder they made so many mistakes. Really, really unprofessional. *** UPDATE*** Later, we realized Mosaic installed tile incorrectly in every room they worked on. We asked for 1/3 offset (staircase pattern) and got a mixture of 1/2 offset and something else. We reached out to management and received no reply. Updating review to 1 star. *** UPDATE *** Later, we finally received a reply in which we were blown off with no offer to fix anything. Remember folks, get a print-out of your order otherwise you'll be holding an empty bag like us and Mosaic will laugh you off.

I ordered a 4 piece set of brown poly stone tall long legged jazz band musicians from bed bath &…read morebeyond. They delivered 1 piece of the set and said that they delivered the set. I paid over $155.26 not just for 1 piece but for a set that they had advertised. I am so disappointed in this.

I placed my order on 12/4/2020 for two items a Cuisinart Coffee Maker for Pods and Google…read moreChromecast with Google TV and my coffee maker was supposed to be delivered same day & was NOT. Now my Google device should have been received by now and won't ship till tonight 12/14/2020. COVID-19 DID NOT CAUSE THEM TO NOT HIRE AMERICAN CUSTOMER SERVICE OR GIVE ACCURATE SHIPPING TIMES, delays can be factored in but are not, even same day order was not given to Shipt until after midnight, even then it was ONLY BECAUSE I CALLED SHIPT that they new about it!

In May of 2011 the owner of this company provided me a proposal to grind my existing pool deck and…read moreresurface it with DeltaStone Epoxy overlay. With the proposal was a full five year warranty on the DeltaStone concrete overlay. The cost was $8,296.00. I visited the pool of a reference the owner gave me and was pleased with the end product I saw. The work was done in May of 2011. Before the end of that summer, pool guests and my pool service company were complaining about loose stones and roughness. I immediately shared this with the company owner and he said the epoxy had been faulty and he was working with the epoxy supplier to remedy the situation. I have contact the owner of this company regularly since 2011 and he has never honored the five year warranty on this work even though he claims to have a new supplier. Last summer I had to have a new pool liner and I begged the owner to fix the pool decking before this took place to no avail. I do not recommend this process for your deck nor this vendor

From the owner: A. Leigh Construction, LLC meets all of your home improvement needs making your BIG renovation feel…read moresmall. Our services include home additions, kitchen and bath remodels, tile, flooring installation and so much more. We are licensed and insured. As a member of NARI , we take our commitment to quality craftsmanship and customer satisfaction very seriously. Our goal is to develop long standing relationships with all of our clients. You can count on us for prompt, reliable service to ensure your satisfaction.

This entire process was made easy by Jack and Miranda. I had a very small project, and they took it…read moreanyway. - I am sure this project wasn't even worth their time, but they did a fantastic job. KD was able to match my existing cabinet and hardware perfectly. They sourced the granite from Classic Granite and Marble, who were also great. KD u Is an honest kitchen contractor and so plan to use them again.

We got our kitchen done by Dr. Kitchen's. We're generally happy, but the floor is uneven thanks to…read morethe contractor Dr. Kitchen's suggested. You can literally place a can on the floor and it rolls down a bit of a slope. Dr. Kitchen's isn't A+ when it comes to communicating with clients once construction has started. We had to keep calling and emailing to figure out when a specific task would be rescheduled.

ARTISTIC DESIGN outshines others in the industry. They understand the value of customer service…read moreand are conscious of giving their clients the best! They even provide the capability to watch their artisans at work through a glassed in window to their workshop! Lots of inventory on site to help with ideas and answer questions. It is so refreshing in this day and age to see a business who values customer service. Top notch Company. Thank you!

Wonderful outfit to deal with. Quality, expected, timely results. Appreciated how easy they were…read morewith adjusting the order and schedules. Made sure the customer was satisfied. Highly recommended

This is the absolute worst place to order cabinets. When ordering mine they ordered the wrong color…read moreand refused to expedite the right cabinets so my job took longer than was needed. They also tried to blame their mistake on me saying I ordered the wrong color which I did not. No compensation was offered for their mistake. This is not good business to deal with at all.

Cabinets were delivered quickly. That said you get what you pay for. Soon after installation, a…read morecouple of doors let loose at the hinge, the kitchen cabinet jury rigged to be a bathroom cabinet front panels shifted and I noticed that a very prominent bottom panel of my kitchen cabinets was split by a nail. The jury rigging of the bathroom cabinet was never fully explained to me. When I called to complain, I found myself giving support to this company's very unprofessional salesperson. Appealing to corporate did not produce satisfactory results either. With a plethora of other options in the city of Richmond, I would go somewhere else.

It had been too long since I last visited this store. Maybe cause I traded in my SUV and knew I had…read morelimited room for goodies. Looking for an end table...or anything that caught my eye. Two steps in I saw a handbag I HAD to have. Big longhorn steer on the front of it. Great price and made in USA. Touched everything I could reach and fell in love with most everything~ but not enough to whip out my credit card..yet.. The back of the store has a display of handbags made out reclaimed stuff. Myrna Bags... rooted through the section till I found a style that beat out my longhorn bag...and the style had a matching wallet and makeup bag. Bonus! Gracie's has a huge selection of stuff you didn't know you need. Unique gifts, recycled items, furniture and home decor.

So many fun unique items! Furniture, jewelry, Rocking branded merchandise, clothing, candles, local…read morepantry food like pickles, purses.... All locally supported. It's awesome!