Here's the deal.
I'm an active guy who gets myself into a lot of trouble. I worked full time hours at an amazing (and busy) cafe in Kirkland and it got my neck into all sorts of weird because I'm tall and the counters in the cafe, well, they weren't. I was hesitant to reach out to any physical therapy because I had previous experience with PT back in Boise that was less than sweet. But my neck pain reached a point where I needed to try. By chance, Mosaic was within walking distance of my apartment.
It blew my mind that PT could be what Mosaic was. The staff was overtly friendly and, most importantly, invested in dynamic treatment that involved exactly what and how I was feeling each day. And they were kind enough to laugh at all my bad jokes, which is a huge plus.
I receive treatment for my neck for about three months at which time I'm discharged, as it were. I have exercises and recommendations to move forward with instead of just being "done" and "good luck!"
So, then my active guy trouble-making hits its stride in late July, 2016, when I dislocate my shoulder. I'm out of town when it occurs, go to the local hospital, and that next morning, I call Mosaic to schedule rehabilitation. They get me an appointment the same week, they test my full range of motion, and they welcome me back like it's a family reunion. Not kidding. The community at Mosaic is absurdly awesome. Any business could learn something from this place when it comes to genuine service.
Last week, I went and played disc golf again without a problem. I started a bodyweight exercise program and due to the excellent care, my shoulder feels great. I'm still doing cuff and strength exercises a few times a week, exercises that were given to me as continued therapy after I was discharged.
And then there's Tasha.
Tasha might be the best PT in the Pacific Northwest. She's damn good at what she does and there was never a moment in either of my PT schedules to Mosaic that I felt uncomfortable or as though I was liable for re-injury. On one of my last PT sessions, knowing that one of my goals was to throw an ultimate disc without trouble, she brought a disc into the office and we practice motion with different throws. THAT is personalized care and that shows class and dedication.
Now, if you've made it this far, you might be thinking "okay guy, you seem biased. how much are they paying you." Quite the opposite my friend. I paid THEM to laugh at my bad jokes.
But, in fairness, I should list some downsides to Mosaic. I think that's only fair. So, here are the downsides to Mosaic:
1. They are flexible and work with your schedule. (If only they would cancel other people's appointments for me. Sheesh)
2. They always smile. (I mean come on, smiling again? It's Monday)
3. They won't schedule you for more sessions than you need. (Seriously? I love paying way more money than I need to. Jerks)
4. They forced me to bring in coffee. (Well, I mean, it may be more like I volunteered to bring in coffee, but still, what the hell)
So I hope that balanced it out for you. If it didn't, and it's still skewed way in favor of working with this amazing family and community at Mosaic, well, good. You may want to go be reckless like me just so you can experience what I'm talking about.
Disclaimer: Don't be reckless. read more