Been going here for the last 5 years. All good except for the last visit. The staff needs to…read moreimprove on billing as I was asked to pay more after I already paid in full upfront for the two glasses I purchased . Second time I was asked to pay an additional $75 and come back a third time with another $90 request. Mind you my insurance has never changed . Sounds shady and lack of a knowledgeable staff is costing $$$ . Just get it right the first time!

I have never had glasses so this was a very new experience for my daughter and I. My daughter was…read morerecommended by the school for an exam. I went off my insurance list. They are close to home. There was no wait time at all everyone was very friendly and very good with my daughter. The exams were fast. They were very through. I has a great experience and I highly recommend Advanced Eye Care.

The office is clean and welcoming. Staff helped accommodate my availability as well as pleasant and…read moreprofessional. Dr. 'K' took time to explain all aspects of the eye exam. Definitely a place where I felt valued and welcomed. High five!

I've been here 2 or 3 times now. The first time I got an exam and glasses. They were so kind and…read moreprofessional. They explained everything to me in detail which I greatly appreciated. This last time I went in for a contact lens fitting. They got me in the day of and it was a super quick appointment. I love how there's little to no wait time here and how friendly everyone is.

The Eye Doctor was the best, the support staff was terrible…read more their number one goal was to run the bill up as high as possible, when picking out he lenses, when i picked up the glasses they just handed them to me and did nothing else, There should be some type of fitting but they did nothing

I found Vision Boutique by driving through the area. They are an aesthetically pleasing office that…read morecaters to your every need. Dr. Tzanetakos was very thorough in her exam and answered all my questions and concerns. Maggie helped me with picking out my frames and included thoughtful suggestions and opinions leading to my decision. She helped me with pricing and showed me a breakdown of costs and savings, which was very helpful. From the moment I walked in, I was greeted by every staff member and felt welcomed during my visit.

There needs to be a negative star for my experience with the Vision Point store located at…read more1525 U.S. HWY 41 Schererville, IN 46375 Phone # 219-322-5205 I have been to the Scherervillie, IN store for the three times now, the first time I was coming from Lens Crafters and was vary pleased with the service, however my bendable titanium frames bent so I brought them in to be fixed, the lady's in the store broke them and told me that I'd have to order new frames and that even though I could still wear and use them before they broke the arm off did not matter, I was able to locate an email address at that time to email the company office to correct that problem. The second pair I ordered had the finish peel off before I was able to order new ones and have my ins pay (every two years), when I came in this time I had asked about the finish and was told not to let hair spray touch the frame, I don't use hair products except shampoo. I paid $592.95 which I thought was extremely high, but I needed them and they sounded convincing so I paid but waited for my ins statement of benefits to come in, my ins said that I should only be billed $473.00 still high, so I called the store and was told I'd have to bring in the paperwork, so I did the following day and was meant with extremely high amounts of defending attitude to there bill of $592.95 after some calculations from the receipt on file she said that I should have paid $624.00 and offered no clear explanation of why such a difference. I was told that my ins had made a mistake in there calculation and did I talk to them about it, being that I got my mail with this information on a Friday afternoon they were closed, I told them and asked for a copy of the receipt I was met with the response of you should have your copy, I did but wanted to see if they sent in different costs to my ins, they gave it to me with extreme attitude. I don't think I was in that store more that 5 minutes and had not once gotten mean or belligerent with the lady looking at my info, I just wanted to know why my ins thinks I should only be paying $473.00. So Monday I will be calling my ins company to find out what they think and if it turns out that I should've only been charged $473.00 then I'll call Discover card and dispute the over charge and will NEVER go to this store again.

I would NEVER do business with this location again. I had a pair of glasses not even 8 months old…read moreand the anti reflective coating was coming off. They were purchased at the portage location and picked up in crown point where the lab is located. Since I live in Schererville, I stopped in to see what could be done. They staff are among the RUDEST people I have ever dealt with. The manager was rude to my fiancé in person and when I called back to see what could be done Karen was the worst. After our conversation she refused to tell me the manager's name that my fiancé had dealt with. She was the manager around 4pm on Tuesday 6/21, I'm sure it could be looked up. She talked in circles and when I brought it to her attention that nothing she said was making sense, she was even more rude. She said the locations aren't affiliated so they had no record of purchase since it was made in Portage. Never offered to call Portage or have my fiancé call while in the store to have the info faxed. (Portage and Schererville both use the Crown Point lab, so they would've come from the same place regardless of where they were purchased) While on the phone I gave her the date of purchase and asked if she could call Portage and get the info. I asked if that was a HIPPA violation and she quickly said yes. I doubt that idiot even knows what HIPPA is. She was just too lazy to call. I wish I could use expletives to describe this woman and her manager. Needless to say we went to the Portage and they sent the glasses to crown point to have anti reflective coating replaced and they are mailing them to my house.

I have been "Seeing" Dr. Mansueto for a few years now - and ever since my diabetes diagnosis, he…read morereally stepped up his game to ensure I was taken care of - seeing me several times after diagnosis and then on a regular basis treating my eyes like he would take care of his own. His office is a well oiled machine - so efficient - and such great care - I have never felt like I was a "GUEST" more in someone's home than being in his office. The way the staff treats you is so reassuring in making you comfortable. Every single person asks if you have any questions - they just don't take care of your needs - they anticipate your questions early on so you are well educated and prepared. From contact lenses to glasses and everything in between - this is a top notch facility. I can't say enough good things about Dr. Mansueto and his staff - truly excellent in my book - always look forward to his appointments! Thanks for always taking care of my needs and putting me at ease. Appreciate everyone. YOU ROCK!

Superb , Thorough service . For years I've struggled seeing correctly and have been to a few DR's…read morebut they couldn't get it right. Dr.Mansueto got it right and I've never been so happy . Thanks for the whole team ! Class act

The Optometrist Dr. Gregory Artim showed up to work 25 mins after a 10am appointment and proceeded…read moreto take his sweat time before getting to appointment. Then proceeded to testing with the machine having smudges on the lenses for the better or worse testing. And blamed me for touching it. The Front receptionist Judi is an absolute gem!

Great service. Great glasses. The eye exam was very thorough and spot on. Thank you everyone at…read moreAmerica's Best in Schererville for all your help.

Nqobile was AMAZING!!!! He was very patient and informative during my walk in visit. I came in for…read morecontacts and he made sure I had the best deal possible to get contacts AND glasses!!! He made sure my son was also comfortable and calm so I could focus on what I needed. I am so very appreciative of him and his service! He is great! Definitely ask for him when you come in.

Customer service I have been using this location for the last 3-4 years. Me and my wife and the…read morestaff has been great. And we have been spent on average from $700-$900 per pair of glass with my insurance. The frames are great ok but recently the 2 years I have been getting my frames online but still using this vision works for the lenses. Which you would think it would be a bit less .but they still charged me the same amount on my insurance as if I were buying the frames and lenses. Which ok no problem I like the staff who is usually ok. But recently the lenses started to develop a fog like spot with in the lenses not sure why. But took back to vision works in highland Indiana on 1-18-2026. Showed to the receptionist at front desk she didn't know why spot was in lenses and looks to be on the inside of the lenses . So she told me to wait on the male named Bile . So once he looked at my glasses he told me in my opinion that my lenses in my glasses that I were all the time had been exposed to heat or has some how been heated up and that's why the lenses from the inside of the lense had formed a cloudish spot in the inside of the frame. Which was very insulting and dismissive of this young man with arrogance and unprofessional customer service. And told me I would have to see what the manger would say and that he believed my glasses that I keep in the vision works glass case that came with my glasses. And that I somehow caused the defect with in the middle of the interior of the lenses which clearly looks to be a defective with in the lenses . Nothing wrong or any defects with the frames that I bought online because the frames from vision works don't usually last more than 2 years and are not durable. But I still tried use their service for lenses. But I will no longer use this facility in highland Indiana hope that they train the part time young disrespectful mangers especially Mr BILE . He needs a customer service course.

Quite honestly, compared to my first time visit to America's Best ( context: read my detailed…read morereview of the A.B in merrillville) this was an amazing recovery experience. I hadn't booked an appointment and I decided to walk in to see how they can help and Sandra at the front desk was more than welcoming and even helped me understand a lot of the terms used when getting glasses. They made me feel very comfortable from the first woman i interacted with to Sandra and the Man I assumed to be the GM. It was very joyful and uplifting experience. Even took my insurance Eye Med & HIPP to get me the best deal possible. Even though walkins were not available they helped me schedule a time that worked best with my busy schedule.Thank you for this I can and will see myself as a long time customer ! I genuinely felt cared about here.

Receptionist could be more welcoming to everyone not just to a specific party. Unfortunately I came…read morebecause I love there frames and the doctor. But this was not a great experience at all today. Only ask for waiting time . She stated not sure !! Only to give a warm greeting to the next person that walked in the door !!! We have truly forgot that customer service keeps a business unfortunately I like this Doctor!!!! I guess I'll try the Merrillville location

Can't say enough good things about this office and will continue to spread the greatness of this…read moreoffice from Dr. Anderson to all of her staff! I only hope continue my eye journey with her for many years to come!!

I made an appointment weeks ago. I found their information on my insurance app to be sure they were…read morein our network. I filled out their long online information package several days prior to the appointment. When I arrive at 8am for my appointment, I'm told they don't take my insurance, but they can still see me if I want. Really? You don't check before? If you know you aren't part of that plan, maybe you should get yourself removed from it. Not to mention the front office was a bit disorganized and the doctor could have come out to apologize for wasting my time. I can't recommend this place. Sorry...

Dr. Angela Bell is an extremely rude person and I do not recommend coming to this office. I had an…read moreincident with her where under an extreme situation me and my aunt (with stage 4 cancer) were running 5min late and Bell was very inconsiderate of the situation. I understand there is a schedule that needs to be kept because I have common sense and understand how an office runs. However, I do not find it appropriate to put my aunt's safety at risk by having her walk in the office without her cane/walker that she unfortunately now needs to use on a daily basis. On top of that, as I'm helping my aunt to sit in the eye doctor chair, I waited to make sure she was comfortable. Bell looks at me and rudely says "Are you going to stay in here or leave?" I'm not sure how somebody can be so insulting and disrespectful. ***The secretaries, on the other hand, were very polite and respectful. Thank you for that.

I was shocked to see three that said that Dr. Bell, was rude. I was completely impressed with her…read morethoroughness, her kindness, and how well she took time with me. Her secretary/receptionist is always kind and helpful. I would highly recommend this eyecare center.I was shocked to see three that said that Dr. Bell, was rude. I was completely impressed with her thoroughness, her kindness, and how well she took time with me. Her secretary/receptionist is always kind and helpful. I would highly recommend this I care center.