I have been a long time customer for over 20 years. I have brought my children up coming to this…read moreeye doctor facility and I myself was a patient of Dr. Michelle Millard. Went there 2 years ago and found out she was not longer there. Fast forward to today, i was trying to book an appointment to get a basic eye exam and while doing so, I called, the phone rang twice, phone picked up and i was tossed on hold without being asked if it was okay for me to be placed on hold. I'm extremely disappointed with the customer service at this office. The staff is ratchet, unprofessional, dismissive, and made no effort to communicate clearly or respectfully. A medical office should make patients feel supported, not ignored. I won't be returning and cannot recommend this place to anyone. Honestly the only thing missing is the staff members wearing bonnets and coming in with their house slippers.

Waited 45 days for scheduled appointment, filled out all the new patient forms even tho I've been…read moreto them in past years, left work early to make the 45 minute drive, only to be told I need to reschedule because I was 12 minutes late after being stopped by a 15 minute train. Apparently I missed the deadline by 2 minutes and there was "nothing they could do". I understand I was 12 minutes late, but you'd think they'd take into account I took a half day and drove nearly an hour after waiting a month and a half for the appointment. I will find somewhere else to make my business.

The office is clean and welcoming. Staff helped accommodate my availability as well as pleasant and…read moreprofessional. Dr. 'K' took time to explain all aspects of the eye exam. Definitely a place where I felt valued and welcomed. High five!

I've been here 2 or 3 times now. The first time I got an exam and glasses. They were so kind and…read moreprofessional. They explained everything to me in detail which I greatly appreciated. This last time I went in for a contact lens fitting. They got me in the day of and it was a super quick appointment. I love how there's little to no wait time here and how friendly everyone is.

The Eye Doctor was the best, the support staff was terrible…read more their number one goal was to run the bill up as high as possible, when picking out he lenses, when i picked up the glasses they just handed them to me and did nothing else, There should be some type of fitting but they did nothing

I found Vision Boutique by driving through the area. They are an aesthetically pleasing office that…read morecaters to your every need. Dr. Tzanetakos was very thorough in her exam and answered all my questions and concerns. Maggie helped me with picking out my frames and included thoughtful suggestions and opinions leading to my decision. She helped me with pricing and showed me a breakdown of costs and savings, which was very helpful. From the moment I walked in, I was greeted by every staff member and felt welcomed during my visit.

The eye exam I received here was very thorough and I have no complaints about the doctors. My…read morecomplaint is that I've decided to stop going here because they have the rudest receptionist on the planet. She acts like every question you ask is stupid, and answers you in the most bored voice possible. She belongs at the DMV with her attitude.

This business will nickle and dime you. The insurance pays those doctor's plenty but they so greedy…read morethey have to charge you plenty too! Pay close attention to your bill.

Our family loves Balogh and Cedarstaff!…read more My husband sees Dr. Cedarstaff and prefers his blunt, to the point demeanor. My two boys and I see Dr. Balogh and enjoy gentle touch. She is so great with my kids, always addressing them directly with questions. They are both great doctors who are thorough and nail prescriptions the first try. Don't believe the one star review on here. Feels like they were taking their bad day out on a great pair of doctors which is unfair.

I have two bad astigmatisms and Dr Cedarstaff has been the only doctor in my 32 years of wearing…read moreglasses that could get my vision correct. Everyone has always been super kind and curtious too.

Nqobile was AMAZING!!!! He was very patient and informative during my walk in visit. I came in for…read morecontacts and he made sure I had the best deal possible to get contacts AND glasses!!! He made sure my son was also comfortable and calm so I could focus on what I needed. I am so very appreciative of him and his service! He is great! Definitely ask for him when you come in.

Customer service I have been using this location for the last 3-4 years. Me and my wife and the…read morestaff has been great. And we have been spent on average from $700-$900 per pair of glass with my insurance. The frames are great ok but recently the 2 years I have been getting my frames online but still using this vision works for the lenses. Which you would think it would be a bit less .but they still charged me the same amount on my insurance as if I were buying the frames and lenses. Which ok no problem I like the staff who is usually ok. But recently the lenses started to develop a fog like spot with in the lenses not sure why. But took back to vision works in highland Indiana on 1-18-2026. Showed to the receptionist at front desk she didn't know why spot was in lenses and looks to be on the inside of the lenses . So she told me to wait on the male named Bile . So once he looked at my glasses he told me in my opinion that my lenses in my glasses that I were all the time had been exposed to heat or has some how been heated up and that's why the lenses from the inside of the lense had formed a cloudish spot in the inside of the frame. Which was very insulting and dismissive of this young man with arrogance and unprofessional customer service. And told me I would have to see what the manger would say and that he believed my glasses that I keep in the vision works glass case that came with my glasses. And that I somehow caused the defect with in the middle of the interior of the lenses which clearly looks to be a defective with in the lenses . Nothing wrong or any defects with the frames that I bought online because the frames from vision works don't usually last more than 2 years and are not durable. But I still tried use their service for lenses. But I will no longer use this facility in highland Indiana hope that they train the part time young disrespectful mangers especially Mr BILE . He needs a customer service course.

Been going here for the last 5 years. All good except for the last visit. The staff needs to…read moreimprove on billing as I was asked to pay more after I already paid in full upfront for the two glasses I purchased . Second time I was asked to pay an additional $75 and come back a third time with another $90 request. Mind you my insurance has never changed . Sounds shady and lack of a knowledgeable staff is costing $$$ . Just get it right the first time!

I have never had glasses so this was a very new experience for my daughter and I. My daughter was…read morerecommended by the school for an exam. I went off my insurance list. They are close to home. There was no wait time at all everyone was very friendly and very good with my daughter. The exams were fast. They were very through. I has a great experience and I highly recommend Advanced Eye Care.

I've been coming to Dr. Young since I was a mere tyke for all my eye exams, glasses, and contacts…read more In all that time, everything's stayed the same. Oh, sure, the doc's gone a little white on top, but it's only served to make him look even more dignified and charming. The same wood paneling and carpet graces the walls and floors. He's even kept on most of the same office staff since I was in middle school. I'm pretty sure the office is a hermetically sealed time capsule. At any rate, if you are seeking eye care and want a caring, intelligent, and overall awesome ophthalmologist, come see Dr. Young.

From the owner: Fredric D. Young, M.D., located in Munster, Indiana, is your local ophthalmologist. We have been…read moreserving northwest Indiana and the Chicago south suburbs for many years. Our office can handle anything from eyeglasses to major eye care. We have glasses and frames from most major brands and can suit any style. We also accept most major vision insurance plans. Please call and schedule your appointment today.