From the first call I was impressed with the professionalism and courteousness I received from the…read moreteam. My mom had an issue with mice and, from day one of their service I felt that they would handle it.....and they did. It was suggested that she replace her 60+ year old vents and that was also accomplished. The vents are more functional and they made the house look better. The bait traps that were set are working, we haven't seen any droppings and the house smells cleaner. The gentlemen who took care of everything were amazing, they were knowledgeable and transparent in their answers which put my mind at ease. I can now visit my mom without any concerns. I want to thank the team for their service and for being patient and caring when talking with my 93 year old mother. She has said on several occasions how nice and helpful everyone was. Thank you all, it was worth every penny.

Best company all around. From the office staff to the technicians. They did an amazing job on my…read morehome. This company has a home town feel and they really take care of their customers. A+

Pest control may not seem like the type of service where you develop a bond with the technicians,…read morebut the crew at Pest Authority/Mosquito Authority of the Sandhills have been so kind, perseverant, thorough, detailed, and knowledgeable that we would claim them as part of our family :) In addressing our mouse issue, they truly made us feel like they were as committed to helping us be pest free as we are! I have had contracts with many others over the years, but this has been by far our most positive experience, and we can only encourage anyone looking for pest and mosquito control to give them a call.

I reached out to Pest Authority to help with a home I inherited. They were able to help me all of…read moremy issues and communicated in a timely manner. I recommend them for your pest control needs. Tyler has been great and you will not regret requesting him.

I had a great experience with Glenn Harris at Bulwark Exterminating. Within 30 minutes of my…read morerequest, I received a phone call and was able to schedule an appointment for the very next day. I also appreciated the heads-up text before arrival. Glenn was professional, thorough, and took the time to explain everything in detail during the inspection. He handled preventative measures that gave me real peace of mind and also explained the guarantee policy clearly. Most importantly, he made it known that if I need anything at all, I can call anytime. Thank you, Glenn. I truly appreciate all of your assistance and outstanding customer service.

This is an excellent company with amazing employees! I have been using bulwark for over a year and…read morehave had problems with centipedes and other little bugs up in my guest bedroom. They are prompt, efficient, and so so accommodating! All of their service people that have come to my home have been friendly-and again accommodating. They will come in the house if you'd like them to or they will just do the exterior. They shoot you a text about 10 to 30 minutes before they're going to arrive at your house. Super professional, just the best service I've received in a long time from any company! Can't recommend them highly enough! The young man that just came by today... Superb!

Had inspection done for what I thought might be termite damage of my porch steps. Troy came out…read moreand inspected the area in question and the rest of the house foundation, crawl space and garage. He found no termite activity and said the stair damage was from wood rot/water damage. I really appreciate the time he spent inspecting the house and explaining what he found, especially since he didn't charge anything for the inspection. What really impressed me was that he didn't try to push me into buying a treatment or maintenance program. He gave me some options for preventative treatment, if I so desired, but didn't push me to have anything done. Just said to let him know if later I decided I was interested in doing something. Highly recommend.

We used them for a termite inspection and then mosquito treatments! Great customer service.read more

Excellent service so far. He stated it will probably take 2-3 months to complete. Comes out most…read moreevery day to check traps and identify new trails. Great customer service!!!

Excellent customer service! I called Taylor concerning inspecting my fireplace chimney because I…read morewanted to take out the gas logs and have a real wood fire this Winter as we love to enjoy and it's therapeutic starring at a warm fire! Taylor's guys came right away, were very professional, accommodating, and extremely kind. I had Taylor come a few days later because the damper came of track. I texted him Sunday and he came with all the snow on the ground! I would highly recommend Taylor and his team. He's also a local good fellow from the area.

Bug out is wonderful! They have great customer service. When ever we need someone to come out and…read morespray they send some one out within a couple of days. Their technicians are so friendly.

Absolutely never use this company. I have called daily for weeks and even the corporate…read moreheadquarters seems to be unable to reach this branch. They claimed to come to the property and fraudulently signed the invoices as if services were rendered. Spend your money elsewhere!!!

Very poor communication...We have used Bug Out for two locations...for several years. They…read morestruggled for MONTHS with trying to separate our accounts and charging the proper property. We have now fired them from both our locations. We had an overall inspection due this morning and they were a NO SHOW....No call no messages....I highly recommend you go somewhere else for service.

Dishonest company! Lied about our need for termite prevention service. Poor customer service! Stay…read moreaway from this company!