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    Moss Realty

    4.2 (18 reviews)

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    Review Highlights - Moss Realty

    After living in 3 boroughs and having several experiences with brokers, I can say that Nigel Borel is the best broker in NYC.

    Mentioned in 9 reviews

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    The Bizzarro Agency

    The Bizzarro Agency

    (16 reviews)

    Harlem

    Would give 0 stars if that was an option. Awful scam of a company. Insane lack of communication…read morewhen it came to purchasing my home with this company as the seller. Left out information about the house which resulted in us losing the home even after sending a wire transfer. The whole situation and how they went about it was very sketchy and scammy. We did not hear from them in over a week, didn't answer emails and avoided questions, didn't answer the phone. Just awful. They redacted the original paperwork and changed wording once we found out there was no CO on the house. Luckily my lawyer caught the change. This explains why they avoided questions and communication. We worked with the owner, Matthew who is completely unprofessional and not forthcoming - a liar. If you see this company selling a home, RUN!

    A flawless review score brought me to The Bizzarro Agency to help me sell my apt. And now I'm…read moreadding my own very positive review. Matthew Bizzarro was a pleasure to work with! He stayed connected, maintaining contact with me. Our talks were informative, and he displayed patience with each conversation. I appreciated how flexible and cooperative he was. Working with an agent that I trust is top notch is extremely important to me, and I felt secure knowing that Matthew is truly one of the top agents. All these positive reviews on Zillow can't be wrong. I highly recommend The Bizzarro Agency for buying and selling your residence. A+

    Esra Realty

    Esra Realty

    (8 reviews)

    Harlem

    This is review is for the broker Kirk Hamm. Through his patience and diligence, I was able to find…read morea place that met my needs and beyond. His resourcefulness helped me secure an apartment that was lower than my anticipated budget and was in great quality. I almost gave up looking (as NYC apartment hunting is hard) but Kirk kept on searching until the right spot emerged. Additionally, finalizing the deal was so smooth and transparent. He gave me all the necessary information and I was able to sign the lease in a matter of days. Thanks, Kirk, so much for your hardwork, kindness and unwavering dedication to your job. You truly changed my experience and expectation of a broker.

    I should have done this a year ago but completely lost track. We just renewed our lease for a…read moresecond year and it reminded me of our amazing experience with Kirk Hamm. My boyfriend and I found a listing for a beautiful apartment in Harlem on StreetEasy. We reached out and was put in contact with Kirk. His responses were fast and he literally had us meet him the next day to show us the place. He ended up showing us 6 apartments in total. He was very professional and extremely down to earth. He gave us a little history lesson about Harlem and all the good bars in the area. We sent him our money for the approval application and in 2 weeks we had our new place. Everything was easy and handled very well. I've recommended him to two of my friends as well.

    Lenox Terrace Leasing

    Lenox Terrace Leasing

    (46 reviews)

    Harlem

    Disclaimer: You will regret moving here! Staff lack basic customer service skills…read more Where do I start. So I called in today and spoke with Sterling in management. I was then informed there were no 1 or 2 bedroom units available. Ok cool, but there are in fact studio apartments available for 2200 a month. 1 bedrooms start at 2800 a month lol. I called to get information regarding the application I completed online via Lenox Terrace apartments website directly that gives the indication that completing the application would grant you access to apply and or move forward with a unit when it becomes available. I am informed by sterling that , that in fact is not the case and if you complete application online that's pretty much on you because you have to view a unit first before completing the application online. Once I started asking questions that made sense like why is that not indicated and or explained to anyone before completed the application and we give you $20 dollars for nothing? Sterling then explains to me that he understands that it's confusing and very unclear but that's pretty much just the way things are. I then ask Sterling who is in charge of the portal. You explaining this is not a resolve for people moving forward who will visit the website and complete the application thinking there is a list and or process after paying and completing the following application. Sterling then states Drew is the person in charge but he could not provide me his contact information and or email to provide feedback from my experience. Sterling then becomes frustrated that I am asking additional questions because I am clearly concerned about the information or lack thereof on Lenox Terrace Website and then Sterling says verbatim, "I do not have the time to discuss this with you I have other things to do and idk what to tell you. I hang up, in complete shock and disbelief that staff are allowed to speak to anyone in the manner I was spoken to. I do not recommend and I'm happy that I encounter this issue now instead of moving in and going through hell with someone who lacks basic customer service comprehension skills. Sterling needs to be placed on a PPR and should not be allowed to answer the phone until he exhibits better judgement in his tone and attitude when speaking to anyone!!! Whoever the owner is of this establishment you are going to loose business having a staff that does not know how to speak to people. "People may forget what you said and even what you did but they will never forget how you made them feel!!!"

    I have been a tenant in this complex for almost 30 years. Management is horrible in terms or…read moregetting back to tenants concerns or questions. No one is ever available. Calls continue to go voice mail. I recently had my car broken into in my assigned spot and I emailed them with the photos and my concerns and noone bothered to respond. I was in need of a new refrigerator and they gave me a refurbished one. It took ONE man 4 days to paint my apt.....4 days!!! Security is supposed to be patrolling the grounds, if they had maybe my car, along with many others would not have been broken into. The carpets on the floors in the halls are disgusting. I am extremely disappointed in what Lenox Terrace has turned into. It used to be such an elegant, classy, safe place to live and now it is no different than the projects, just with a doorman. My relationships with the doormen have been nothing short of phenomenal. They are concerned about the tenants and go above and beyond to help out at all times. Thanks to THEM I have had pleasant experiences in my particular building. They really need to do better by their on-time, loyal, faithful, compliant tenants. Be available when there is a problem, show some genuine concern for their well being and not just a rent check.

    Moss Realty - realestate - Updated June 2026

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