Took my boots to get checked and cleaned. They were super friendly and took the time listen to my…read moreconcerns and explain. Was a great price and insanely quick for an amazing finished product!

Definitely a bit underwhelmed and disappointed in the service aftercare when spending $$. The…read moreservice and professionalism was definitely a bit lackluster and I cannot recommend anyone taking their shoes. I'll spare you the details but to have taken 5 pairs of shoes and for them to be not properly done (the cleaning exclusive shoes were fine) is not anything to strive for. Was also gaslit when saying they never mentioned such follow-up service, but I had the texts...

MANNY was excellent. He crafted and shinned my OLD RED WING BOOTS and brought them back to life !…read moreHe has over 60 years experience where he learned the trade with his father ! We laughed because I told him Abraham Lincoln learned the craft from his father !

The person who answered my call was Rude over the phone and hung up on be before I could ask a…read morequestion

Repairs and resole BIRKENSTOCK Sandals & Clogs. See Javier and tell him Dan sent you.read more

19FEB2021: I just picked up my Ross panniers, which Javier had rehabbed by stitching a bungee…read morestrap/load stabilizing straps/lengthened tie-down strap. It will make a HUGE difference when Biketouring, and I absolutely went to the BEST person to make these repairs/upgrades! I am so appreciative that El Paso has such an excellent cobbler/leather/all-around heavy duty cloth handler. Of course, he gets my coveted "¡Wheel Of Approval!"

I purchased a pair of quality leather riding boots (Clark's) a decade ago that I really like and…read moredidn't want to donate after much wear. They are so comfy and get a lot of use. I have tried many times to shine and restore them myself as they have aged, but I just don't have the skill like that. The last time they got a good shine was years ago in the airport lol. I got tired of them sitting in my closet looking dusty and old, so I did a quick search for a solution and y'all led me here. Thank you so much! The location is an old hole in the wall of a gem. A little hard to find, but look for the "Mulligan's Shot Bar" signage and you'll see them. I wasn't sure what to expect in cost, but I couldn't be happier with the outcome overrall. They didn't need any actual repair, so it was just $13 for a little spit lol. When I dropped them off, the gentleman said they'd be ready by next day afternoon. I thought that was a quick turnaround! Well I received a text hours later that they were actually ready same day!! Amazing! They don't have a credit card machine, so be prepared to pay CASH ONLY! So glad I can wear my boots again while it's still chilly out. There's more life to live! Highly recommended!

Don't let the entrance fool you. This is a hidden gem. cash only. Deposit may be needed.read more

Permanently closed. They have a message machine that says so when you call in. this needs to be…read moreremoved from Yelp.

I have been bringing my boots and shoes here for over 10 years. Exceptional work. Courteous and…read moreprofessional. He always is able to give you a quote and stick to it. I have always been happy with the end result and the expediency at which my footwear is finished.

So grateful for the owner to stay open so I can drop off my cowboy boots. I am having my white…read morecowboy boots stretched in all areas because I have a wide foot. This place is highly recommend from management in Tony Lama. Thank you Sergio

From the owner: El Toro Shoe Shop is a full-service shoe care and leather goods shop dedicated to providing…read moreexceptional repair and maintenance services. Our offerings include expert shoe and boot repair, precise purse restoration, professional shoe polishing, and dyeing services to revitalize your favorite footwear. We also specialize in shoe stretching and leather cleaning to ensure your shoes and accessories stay in prime condition. In addition, our skilled artisans provide leather goods repair and shoe shining to keep your items looking their best. At El Toro Shoe Shop, we prioritize quality craftsmanship and customer satisfaction, aiming to prolong the life and enhance the appearance of your shoes and leather goods.

My assistant ordered me some boots and picked them up The boots are beautifully made . I typically…read moreorder boots from Nashville,TN. Great place and reasonable . Excellent service. I will diffinately reorder another pair.

This shoe repair shop deserves zero stars. And I wish I could get a refund for wasted time,…read moreenergy, gasoline and destruction of my boots. First off, the person attending the shop took almost 6 months to complete a simple repair on the boots. This proprietor likes to chat it up with every customer that he can entangle into long useless conversation On one of the many times, I went into the shop, (that by the way is ridiculously FILTHY) to ask about my boots. He forced me to wait upwards of 15 minutes or until the client trapped in wasting time woke up and ran away. This occurred on several occasions and every time he had some empty excuse as to why the boots where not ready. For instance, he said the boots where not ready because the cold weather did not allow the glue to dry. The boots had already been in his shop January and February 2025 I am a patient person. I taught high school kiddos. I understand the power of patience, understanding and being polite. However, at this point I just wanted the job done so that I never ever have to return to that rachet establishment. Finally, the job is done, and my boots are awful. The hill is cracked terrible shoddy job. This exemplifies this person's ineptitude who basically does not give a filth about their job. He ruined a good pair of boots. Whatever you do not get shoe repair at Cross Road Shoe Repair at 8036 N Mesa El Paso TX 79932 #915-540-0550 (they never answer the phone)

Took a purse to have it repair.The man who works there told me he could do it but he had to take it…read moreto another location where he also works. told me to return in 4 days to pick up the purse. When I returned , he apologized and told me he had forgotten to bring the purse. To come back in 2 more days to pick it up. 2 days later I returned to pick up the purse but he had forgotten to bring it again. I was able to pick it up a week later, after I called the place and make sure he had the purse. I wasted so much time! The place is very small, very dirty and disorganized. I will never go back

Well, that's two for two strikeouts Yelp has this one listed with another one in the northeast of…read moreEl Paso and they both closed permanently. They need to be removed from this posting.