Overall pretty disappointed with my experience here. To sum it up, my new couch has been broken…read moresince it arrived, and it seems like Rich Bedding gave up on fixing it. More details below: In Early April we bought a new couch and recliner from Rich Bedding. The recliner was fine, but a couple of the seats on the couch was catching and grinding every time we reclined/declined, making us pretty much unable to recline with them as it was tearing the cords. After calling about this, they sent someone over to take a look, and to their credit, pretty quickly. The person that came to fix the couch just wrapped up some wires, claimed it was just the velcro, and left. This didn't help at all. After realizing this, I called again, and they worked on replacing it. About a week later, a replacement came and they brought it over. It seemed to work fine at first, but by the next day I realized that all of the seats on this couch were having the exact same issue. After this point it seemed that Rich Bedding had given up. I called several times after that, at first asking for a refund, which they would not do. That's fine I guess, so at that point I wanted to try and get it fixed/replaced again. At that point they kept claiming that the manufacturer could fix it and told me to call them. I called in circles several times between Rich Bedding and the manufacturer, both of whom claim the other is responsible for the repair. It's been about 2 1/2 months since we first got this couch and we have yet to have functioning reclining seats. I've also yet to hear from either party in the last 2 weeks. The latest update I got from the manufacturer reads like this: "I have reached out to the retailer and unfortunately I will be moving forward with locating a retailer in the area who will be willing to assist with getting the replacement on the piece you are needing." To me this implies that they can send me a replacement, but Rich Bedding will not work with them, and they have to find a new retailer to help. It seems odd that I have to work directly with manufacturer at all, what is the point of going through a local retailer at this point?

We were actually going to go into the regular Rich Bedding store before going into the outlet but…read moreit just so happens we went into the outlet first and met Grant our sales rep. Grant was like the best sales person I ever worked with in my life and I have bought so many cars and furniture literally he was just so patient and had so much knowledge about all of the products. One of the things I really appreciate about him was him not being a pushy salesman. So I ended up buying a set the next day I went back to him and said Grant I think I want to upgrade it all and he was like no problem !! and they have the same day delivery at this place great prices great customer service I will definitely be shopping here again. I told all of my neighbors what a great experience I had and how much cool stuff they have in their show rooms!!!

I would recommend Kent furniture to anyone their service is top quality. We had a problem with a…read morerecliner and call them and had someone here in 45 minutes to fix it. We are both disabled and for so thankful for their help

We recently moved to Florida and needed to furnish our new home. Went to multiple stores before…read morefinding Kent's. Can't say enough about the excellent "no pressure"sales experience. The store is clean , well designed and offers a variety of styles at reasonable prices. Brian and Kent were both very knowledgeable and helpful without the high sales pressure . The delivery team was professional and respectful of our furniture and home. This was a nice experience. Thank you Kent's Furniture !

We ordered our adjustable mattress and are very pleased. Product exactly fit our needs, and service…read moreand delivery was outstanding. Would buy again in a heartbeat.

This is a super place. Very concerned that the customer has the right product. Their prices are…read morefair and inline with the products. Service is fantastic. Ryan helped us and went over and above to be sure we were satisfied. I would highly recommend Village Sleep Center when looking for a bed.

We needed another bed for the 3rd bedroom. I called Lee said come on down! Paul & I went to the…read morestore, picked out the mattress, box spring & it was delivered in 3 hours! If you stop by, telling him Susan sent you! Thanks Lee What A Pleasure Doing Business With You!

They have beautiful selection of high quality rugs.The owner is so easy to work with very…read moreflexible.Forget sending rugs back and forth online.This is the place you want to go!

I have purchased rugs multiple times for multiple houses from Island Rugs. The owner has always…read morebeen very helpful in helping me find just the right rugs!! If they do not have it in their store, she has lots of catalogs from different manufactures that I have used to choose just the right one!! Also she has gotten samples for me of the rugs which has allowed me to make sure the colors are perfect! Highly recommended!!

Great service! The sales people spent a great deal of time with us as we debated exactly what we…read morewanted!

I was seriously in the market for some good upscale outdoor furniture and I happened to see this…read morebusiness while I was driving down the road. This was my first visit and I walked in and a lady who advised me that she was an unpaid volunteer proceeded to educate me on marine grade polymer furniture. She was knowledgeable and I was impressed with her demeanor. I noticed that the owner did not even greet me and at the time, I was the only person in the store. The volunteer gave some some good literature and I went off to research their product. After I researched and was ready to buy, I went back a second time to get some prices for a couple of groups I was interested in. The owner seemed like she did not know the furniture, and when I asked prices, she was real tentative as if she were not sure of what she was quoting. During this awkward encounter, another party barged in and tried to take over her time. They demanded the price of a furniture group in the back of her store. Instead of asking them to wait, she began giving them prices while I just stood there wondering if she was even interested in dealing with me. I might add that I was in my upscale clothing and I looked like a buyer, but over several minutes she continued to talk to them about prices. Then, when another couple walked in with a problem cushion, she immediately deferred to them. That's when I decided to take my business elsewhere. I bought from Leader's in Springhill. I got the attention I needed on a major investment. If the owner of Crystal Casual wants continued business, she should either hire the knowledgeable volunteer to help her with logistics or organize her priorities better. Two stars for the volunteer. Otherwise, none at all.

Lauri is an amazing interior designer. I loved having her help designing our new house inside and…read moreout. She kept me from making some mistakes in keeping my farmhouse theme. She's honest and helpful to offer other suggestions.

Denise is able to guide you to design a beautiful living arrangement! She has an eye for color and…read morewill make your home a place you want to live and entertain.The store has great selections and will come to your home For a consultation. Highly recommended!

Alex is excellent to work with honest thorough everything that you could want. He helped me…read moredownsize to my new home here in Florida. I can't recommend him highly enough.

This business conducts estate sales. The owner is knowledgeable, he has a diverse set of sale…read moreoptions, from traditional estate sales, online sales and more. Alex is a joy to work with and can cater to a persons needs. I was so pleased with his assistance.