While in NY, I stopped into a local Mattress Firm to try out their line of mattresses. I needed a…read morenew mattress for my home in Florida. After picking out the one that felt most comfortable without busting my budget, I contacted the Mattress Firm in Inverness, Florida. I spoke with Kayla who could not have been more accommodating. She was extremely pleasant and knowledgeable and even managed to meet or beat every one of the NY store's prices. She gave me a link where I was able to leave a deposit and told me how to arrange for delivery when I return south in a month. In brief, my experience with Mattress Firm was a very pleasant one and Kayla was great to deal with. I wouldn't hesitate to recommend this company.

Andrew is the BEST!!! Twice I needed an adjustable mattress quickly for Veterans. Both gentlemen…read morein their mid 90's. Andrew made it happen and did so very quickly. I will continue to work with Andrew for all my mattress needs. God Bless you!!

Stopped in and met Al & Dottie, wonderful people. I needed 2 queen sets for a rental property. Gave…read moreme a great deal, even setup delivery as well. So easy to get along with and do business with. Wish more people took time to take care of each other. Thanks Sir!

this is the best mattress store. Prices were great and the service is fantastic. Needed to swap out…read moremattress for a pillow top and it was so easy.would not go anywhere else for a mattress. You won't be sorry buying from them

Purchased a queen sized mattress for my guest room with my family the other day and Vinny was very…read morepleasant. One week later he came by with his son to deliver the mattress. Like the purchasing process, the entire thing was short and sweet. I would definitely recommend working with them for your mattress needs. Bonus points for the fact that their business is family owned and run.

We were immediately greeted and shown where things were located…read more Once we were shown the different selections available we were left alone to search through them and was told if we had any questions just to let them know. We ended up buying a bunch of furniture and was given a very good bundle pricing for it all. We'll be going back and buying more .

Well we bought a living room set 18 months ago. Not an inexpensive set either. Originally we were…read morepleased with our purchase however about 2 months ago the loveseat started to fall apart!!! We cant afford to replace it. It definitely should have lasted longer than this!! Its been well taken care of, no pets, no children jumping on it. Not pleased

We went in with an idea of what ee wanted. They didnt have any customers, but as soon as I came in,…read moreso did another couple. Trying beds is kind of a silly process. You're there for 20 minuutes, you really dont get a true feel for what you would be sleeping pnce purchases. Nothing on the store, its just a strange process. Misty, on the other hand was patient and wonderful, we ended up buying a cooling tempurpedic. And with an instant credit, we got free sheets, a free mattress cover and free delivery. It will be delivered on Thursday and Im very excited for it! Ill be finally able to sleep in my new house!

Excellent prompt service, from start to finish they delivered our Mattress and took the old one…read moreaway . We are so happy with our new mattress at a great value

Bill King is your guy to see if you need someone who's willing to work with you. There's a no…read morecredit required application that is pretty guaranteed if you apply. If it wasn't for this and Bill going out of his way to text me through their online service we would be without a bed as we are in the process of moving. Thank you for helping our family Bill!

We went into the store with a general idea of what we wanted, but in search of expert guidance on…read morewhich product(s) would best serve us. We were fortunate to have Justin Ramos show us the inventory and explain the pros and cons of the various available options and features. Mattress Firm offers "sleep experts" and that is exactly what Justin is. He is very knowledgeable about the entire product line and demonstrated an understanding of what system would best suit us. He was patient and explained things well. We appreciate his help! We highly recommend Justin Ramos and Mattress Firm.

They lied about the warranty, tried to sell me a more expensive chair after my credit was…read moreapproved, give me incomplete and unreadable paper work. After the sale, my son and I felt that there was something wrong with the whole experience and returning to the store we found they has lied several times about the warranty. The manager canceled the sale. I have never seen such deceitful sales tactics.

Warning - terrible store policy & customer service . Paid for a second couch ( gray color) opted to…read moresave myself the $100.00 extra fee they charge for delivery. Upon arrival was escorted to the loading door where I had to self load the couch into my truck. Couch in a box with heavy plastic covering, upon arriving home unloaded the couch ,unboxed it and found the (2) couch was orders incorrectly and was not the same color match. Salesman gave me a lecture on store policy no return /refund even though they ordered the wrong color. Informed me they would not deliver the replacement unless I paid the extra $100.00 delivery fee. What a bogus outfit , bait and switch , take responsibility Sims and "DO THE RIGHT THING" All about the buck !