I am probably the first person to leave a review of this place without ever staying here but this…read morereview is well deserved. So I booked a room on a website that said I would not be charged until I checked in. Turns out motel 6 charged me even though I never checked in. When I called to inquire about it they gave me a reason that was unacceptable. When I asked for a manager they told me there was none available. I then asked for a number to their corporate office and after saying there was no corporate office they finally gave me a number to medical and fake name of the person I talked to. He said his name was mark but then when I called back no mark worked there. Stay tuned.

I went last night and Maria gave me a room last night nd the room smell bad for me nd my kids so I…read moreasked her to give me another room she said no I cause my kids have sat on bed so I don't recommend this place or maybe I just had bad luck with this lady...Maria I hope u change nd be nice to your customers...

They say you get what you pay for and this place is a prime example of that. I would not have…read morechosen this hotel if I didn't have to check out of my former hotel due them being sold out for a rave and all other hotels in that area being sold out and/or ridiculously overpriced. This hotel is owned and run by an Indian family who lets their 12 year-old daughter run the front desk while they stand by. They required a $50 cash deposit (only) for the room, requiring me to use the ATM in the rear lobby, alongside a broken soda machine, aging ice maker and a laundry "room" the size of a closet. After paying the $6.50 fee to get my own money, we got into out room which was on the second floor in the back. They said they had no rooms on the first floor, however after checking in, I noticed many vacant rooms on the first floor as I traveled back and forth to retrieve my luggage. Our room was in the very back of the building, next to an outdoor sitting area with a wobbly round table and 3 aging chairs. The room had a very large sink area as you walk in, however the enclosed bathroom was very small along with a narrow door that inconveniently opened in, offering even less room within. There was a shower stall instead of a bathtub, complete with a rusty shower head and low water pressure. The beds were adequate and the refrigerator was good size. The furniture was very old and showed many signs of wear. Only one of the 2 wall lights over the bed worked. The desk in the corner was also very old, came with a stained fabric chair and a lamp with a broken bulb; not to mention a corded phone that looked like it was bought at the Goodwill. The room had a small balcony (complete with half a blunt that someone had left on the railing not to mention a torn screen door that required 2 hands close. There was a good-sized closet with 6 attached wooden hangers and sliding doors that only slid from the top track, requiring them to be left as they were. I was not even able to call my room and talk to my mother due to the fact that there was no automated menu allowing me to do so. The front desk clerk answered, I asked for my room, and was abruptly cut off. When I called back and asked for my room again, they asked me what the "problem" was. Um, I want to call my room so I can talk to my mother? I know land line phones are practically obsolete, but sometimes they're your only option. Most of the stay went by without incident, so when I decided to extend (solely due to lack of options) I was told that they could not extended my stay due to the fact that we had 2 noise complaints. When I asked why they didn't tell me when it happened, they said they didn't want to bother me. So THIS is how I find out? No first warning, just bon voyage? For a place that is nothing more than a fancy flop house, they sure are strict! It ended up being somewhat of a blessing because I realized I had enough points at another hotel chain to stay there for a while. We were also refused our deposit back because they said our room was "dirty" (it was not, nor did we receive any maid service or was made aware that there was any.) Once again, for a place with such low standards of practice, they sure stick their nose in the air. I didn't care though. I was just glad to be out of there. I found the staff at the least, unsavory, and something like that can make or break a pleasant hotel stay. It was obvious what the owner's priorities were, and it was not the guests. I feel sorry for the people who have no choice but to stay here as it is the only hotel in Canyon Lake. This is a nice community, but the hotel definitely tarnishes it. I hope some new people WHO ACTUALLY CARE ABOUT THEIR GUESTS take over this place. Until then, use the money you would save instead for gas to a MUCH nicer place either in Menifee or Lake Elsinore. This place is not worth it for the so-called dollars you save. Service, safety and proper accommodations are what it's about.

Place was one step up from a roach motel. Furniture was either ripped or broken. Half of the light…read morefixtures and outlets worked. Towel rack was coming off the wall and being held by blue painters tape. Shower curtain ripped and cigarette burns in the bedding. Damage on the walls and door frame from someone's pet or maybe a child. Towels were threadbare and not very clean. Probably for the best that we were only given just 2. Was only given a whole toilet paper roll and a half of one that was 1-ply. For the area that it was in, completely unacceptable that this establishment is ran like this especially given the pics that are provided online from franchise website.

Not really horrible but not good either. What else can I say? It was close to the 215 and there is…read morea gas station right down the road and they had a pool. The room was itself was clean but not nice at all. The AC didn't work so it was hot. It had a small fridge and microwave. I think some people might live there full time. It's not a nice hotel. This is a place that you need in a jam and that you dont want to pay a shit ton of money. It's good for an emergency one night situation. The check in was quick, check out quick and they had free wifi. If you are expecting something nice you will be sorely disappointed. If you take it for what it's worth, it's A ok.

This place needs some TLC. Some paint on the walls would be a huge improvement, and maybe some new…read morecurtains. No remote for the very old television. The bed was hard as a rock. But it was cheap and where I needed it to be for one quick night of (sort of) sleep. This is obviously a former studio apartment building that this hotel chain purchased and hasn't bothered to fix up at all.

The minute I walked in the room was a disaster. Exposed electrical outlets, stained&spackled walls…read morenot painted over. Smoke detector missing. Toilet cover broken. Bathroom ventilation cover hanging off ceiling. Dirty stained towels. Hearing every single thing 2nd floor occupants did when walking or moving chairs/bed that it was like they were having a rugby match. Then the topper is waking up in AM smelling cigarette smoke seeping in thru gap in bottom of door from people smoking outside that I had to use some towels to try to keep smoke outside. Would not recommend anyone stay here unless you want a bad experience. If I could choose 0 stars I would.

I stayed here a few weeks ago and all I have to say is NEVER come here. My room was infested with…read moreroaches. I wanted to take pictures but I was so grossed out to stay in that room. I tried to get my money back and from what I take it I spoke to the manager. She's the indian lady with the awful disgusting attitude.She offered to only give me back $25 for my room that was $90 that night. Oh and the coffee was burnt. Great way to start the morning lol. On the plus side the rest of the staff was very accommodating when I was there. They were very friendly unlike the bitch manager who runs that place.