The was a homeless man in the shower. I walked in the room and there was a strong stench. I open up the covers like I usually do to check for bugs.And there was bugs. I told an employee they told me to not mind it. They're working on it. And I replaced the sheets with some that were in my car and woke up with this on my leg read more

Motel 6 - Bites - Hotels Near Me - Saint Helens, Oregon

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Weird check-in experience in the lobby with a cubicle that had a person on a video chat, probably on the other side of the world. I noticed the room had a bad smell as soon as I walked in, like mildew. Bed was kind of hard, sheets had stains. It looked like they started a renovation on the room, but never finished. Bathroom shower handle has no indication which way was hot or cold and the water was either scalding hot or freezing cold. Towels were too small, and they felt as rough as sandpaper. Not a good place. Stay elsewhere. Ps- this is an Oyo now, not a Motel 6. read more

I'd give ZERO stars if I could!! First of all when booking online it's under "OYO HOTEL" which is farthest from the truth! The pictures online look SO clean & comfy & that is also FARTHEST from the truth! This MOTEL had a weird smell. The tables, floors, & walls were filthy & we could just tell the cleaning staff is NOT properly cleaning or cleaning at all. There was bugs stuck the the bathroom ceiling, the bathroom had no fan at all so the place reeked when using it at all, the shower was so nasty that me & my boyfriend had to walk to the closest store to buy a bath mat & our own towels. Then the pillows were so paper thin & mattress was so horrible it felt like we were sleeping on coils! My ENTIRE body hurt so bad & when we were finally able to check out my entire body hurt so bad I had to use medication for the pain! & I have multiple sclerosis so this heightened the pain I already have daily. The only reason we booked here of course was for the same reason a lot of people do around this time to go to "the spirit of Halloween town" as it was the only "hotel" in town which wasn't worth it anyways because if you don't have your own car your basically sol fighting to find a "Uber ride" which is basically non existent there! The worst part was there were zero options to switch to a different "hotel" especially last minute & as a mom of 3 the financial part definitely wasn't an option. So we were stuck for 3 days, & sadly this was the first time in a VERY long time we were able to have a little "vacation " but this was a nightmare not a vacation! This area/town is NOT safe for kids or a family. The people who were there were also so loud & I was scared every night being there! Not worth it at all. Also, they don't allow check in until 3pm but ALL staff is gone & out if there by 2pm! All makes sense why now too. Also, for anyone looking to travel here for "the spirit of Halloween town" do NoOT stay here! Book an ACTUAL HOTEL a just take the drive down there for the day (weekend l is only when they have the vendors & fun things to do there just an fyi) read more

It was a very pleasant experience with Jessica, even tho there's a name change now there owned by "Oyo" not a motel 6. It's much better now and they real are trying. There were no bugs, very clean comfortable not noisy, restaurant next door with a lounge, the Laundry was tge cleanest I've seen in ages, and housekeeping called each day asking what we need either towels or toilet paper, had a fridge microwave, our bathroom was large with lots of hot water. Plenty of parking. It was great ! read more

Today is our first stay here but will not be our last. We have family that lives nearby and as each of our families has grown, it has gotten more complicated (and expensive) to drive between states for short visits. This Motel is an answer to prayer! Affordable, friendly, clean... Sure, there are a few outdated aspects but if you want to pay an extra $40-60 per night a few doors down to have shiny new countertops for a night, then more space for me at the Value Inn! It Appears that they're working on updates a little at a time (good business practice if you ask me) and remain open in the meantime. I'll take and share more pics tomorrow, but I am very happy with the value we received here :) read more

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1 star because I can't go negative stars. Had a wedding close by not many options available this place is now advertised as OYO Hotel and has ok reviews on Hotels .com. It was not the worst place I stayed at but would never recommend it. read more

I have spent several days/nights here over the last yr due to family living near by, and though I have spent time in 5 star motels across the globe, I will say that Pauline the mngr and her cleaning staff are all just sweethearts who bent over backwards to accommodate me! 5 stars on customer service alone! The rooms are all repainted with new hardwood floors and gobs of hot water, clean towels, cable, fast wi-fi and though a motel on the main highway it is still pretty peaceful. I'd buy it and keep the staff and reward with hefty raises were I able! Cheers to you and your staff Pauline! PS- sorry all with previous crappy reviews, its aint the same place now as in 2019 at least! Cheers to all! read more

I am about the least picky person ever but this place is GROSS. There are dead bugs all over the room (literally everywhere, not just the corners) a sticky mess on the bathroom sink, the shower clearly hasn't been cleaned in weeks, our feet are black after a single night walking on these floors (second photo was after washing them right before putting on shoes ), floors and baseboards are covered in dirt and to top it all off there is no AC. I'll stick with Wyndham motels when I need a cheap place to stay from now on. Don't waste your money read more

Motel 6 - Hotels Near Me - Saint Helens, Oregon

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Great staff thy went above and beyond great stay ! Olny place in st helens ill stay!!

This hotel is nasty. When I looked at the pictures it looked way nicer. Clearly they just put new paint over all of the issues here. There is no fan in the bathroom. So if you dump everyone smells it. The door lacks a chain or slid latch. Appliances from the 80s. The air unit doesn't work. Gave us a standing fan instead. There was a toilet full of urine and toilet paper upon arrival. If I could give zeros I would. Customer service was highly lacking. Only was given one key AND we reserved for 2 people. read more

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I have been staying here for many many years for work. They have cleaned up the rooms and look nice. Unfortunately on Saturday night I had someone try and break into my room and people continued to party and make loud noises all night just outside my room. Lots of drug activity going on during throughout the night. Called and asked for a refund but was denied. Offered a free night next time I stay but I graciously passed. Don't think I will be staying there again. read more

I travel for work in the 7 western states and regularly stay at Motel 6. The St Helen's property is measurably the worst ever in the entire chain. Dirty floors, no hot water. Not talking simply warm: It was freezing cold! Further, the tub/ shower doesn't drain. Standing in 6" of water while taking a cold shower is unacceptable by any standard. Don't expect the Wi-Fi work consistently either: That's asking just a bit too much. This place is worst than a hotel third world country. An insult to developing nations. To top it all off, after bringing these issues to the manager his response was, and I quote verbatim, "How's that my f__king problem?" Then went on to suggest that I should stay at the competitor's hotel. This property is very poorly managed. Do NOT spend a dime here. They need to fire this bum and hire someone with the tiniest of customer service skills. Not even a remote hint of professionalism. A trained chimpanzee could do better. read more

Good Morning, I'm so disgusted and disappointed with Anthony at the St. Helens Oregon location. I reserved my room online and came into office and checked in. I got a receipt showing my card was charged! Then at 5AM Anthony calls and wakes us up because he states payment didn't go through!!!!!! At 5AM! We didn't even get checked in until late night and are exhausted! He literally threw a fit on the phone and forced me down right then to pay AGAIN! He refused to wait to normal hours of check out. I get dressed and go down to be met a with attitude and disdain from him! He was so rude (stating he didn't feel like dealing with me) I called corporate and she could here him speaking to me. He then refused his General Managers number to give to me but calls this person himself to play a victim card. At this point the nice lady on the line was so humiliated by the way I was being treated she told me to ask for a pen to write down the General Managers number, he yelled at me and would not literally give me a pen to use. He slammed the window on me. I'm so embarrassed at this point and grab my new receipt that also shows a zero balance and went back to my room! I want a refund! I'm humiliated and embarrassed by how I was treated! This employee should NOT BE WORKING with guests!! He has no customer service skills. read more

They would get minus if I could give it. Stay away from this place at all costs. Where to start... I was not the last person to check in yet I was put in a room that had not been used in a while. There were no amenities, no cups, and no ice bucket. There was a layer of dust on the bed, pillows, and headboard. The bathroom sink was clogged with cigarette butts. Dead and live bugs all over the room. The floor so filthy i doubt that it had ever been mopped. There was no smoke detector. The hair dryer was coming off the wall and during the night the towel rack fell off the wall. When I asked for a new room i was told that they could not move me. When I pointed out that it was illegal to rent out a room without a smoke alarm i was told that they would issue a credit for the night and I could stay somewhere else. I told them that wasn't possible since I was with other people. I was then told the room was not as bad as I said. To which I replied i have pictures. When the worker saw the room he agreed that I should be moved. The new room wasn't as bad but it was super dirty and in disrepair. There is so much more but I think you get the picture. The only nice and pleasant person was the maintenance man that came to fix the broken open window. read more

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I love this place. They have been updating the interior slowly as John pointed out, but it is happening and the place is clean. I like the atmosphere.....it reminds of the diners back in the 70's when I was a kid and I find that engaging. The food is not going to knock your socks off, but I've ate there easily a dozen times or more since the new ownership and have yet to get anything that wasn't suited to my liking. Sad thing is I harbored bad feelings from years past on this establishment (under different ownership) after some of the worst food I've received from a restaurant. Had my mother with me and it was bad. So bad that it took me nearly a year under new ownership to step back in and take another chance. I can imagine how hard it is to pick up a place that was driven into the ground and try to rebuild a successful business out of the rubble. I can tell you that they are doing good work and deserve the patronage as they rebuild this business. Hope them the best of luck and I will continue to eat there often! read more

Hotel staff are great! Very nice and make you feel very welcome. Hotel was clean for the price. Thanks for the wonderful stay! Thanks TJ and May! read more

I came here few times for breakfast and I like the way they prepare the food. Servers are very friendly, the way they cook my white omelet is just perfect! not to dry or too runny. Potatoes O'Brien is good, my husband always have them with the country fried steak.. yummy..... decent price too! even better! read more

What would have been a four star review for the hotel itself was pushed to a five (would've done 6 if I could) for customer service. This is the second time we've stayed here. The first time we had a reservation, a nice stay, a good meal and excellent customer service with EVERY SINGLE EMPLOYEE INTERACTION. This stay they managed to squeeze us in the already full hotel, managed to find us a roll away bed (did I mention they were already full) and managed to get us food from the full menu even though the restaurant was already closed. The common denominator on why every thing went so smoothly, Jamie the lady at the desk. If her manager doesn't already know, that's an employee worth her weight in gold - give her a raise! I would recommend this hotel time and time again. read more

$85 for this room in the middle of the week. I stayed one night last summer during an actual tourist season and it was $76. I was told the rooms were renovated and "very nice." I feel sorry for the girl that told me that as her rubric for very nice is lacking. The room was updated and clean with a foam mattress. New television with way better cable than they had before. WiFi was okay and a definite improvement since the previous owners didn't have any. Bring a clothes pin to hold your curtains closed. The bathroom is not updated. Same old sink without a stopper. But the floor is new wood laminate. Nice dark wood that as you are sitting on the toilet, it is easy to view the urine dribbled on the floor by gentleman renting the room before me. Hello bath mat!!! I still yearn to meet a motel maid that cleans the overflow hole in the sink. If you like to bathe, the tub fills very quickly and the water was hot. This was a huge bonus feature for me and the only reason this room didn't get a single star. I did not eat the food. You are given a card with $10 credit to use towards food or drinks. This type of marketing pisses me off so I didn't go over. I would much rather they discount the over priced room. I won't stay there again. read more

The place was old, outdated, rooms had an odor and were dirty. Walls were thin. Lots of pets and smokers! Was able to hear a snorer in the other room! Screen fell off the window!!! The door didn't lock properly. Could hear the bar crowd in the parking lot ALL NIGHT. Seemed as if people live at this hotel, maybe an extended stay type of place? Our elderly parents were given a room up some rickety and not safe stairwell. The only thing that was nice was the mattresses were comfy, but the lack of cleanliness was gross. However!! The Village Inn Restraunt attached to the hotel was AMAZING. Fantastic food and nice service. read more

Service is just ok. Their buffets are not even worth trying.. Management and owner doesn't seem to care. To pricy for this town. Tried several times to contact the owner to discuss their faults, never there and doesn't return calls. That tells me he doesn't care about customers opinions. read more

Brought my niece in for lunch on our way home from the beach. Even better than my last visit. (almost a year ago) The service is so friendly! They were so kind to my niece, she had ordered a hot chocolate, it came in an old fashioned glass with sprinkles and chocolate sauce. I had the horseshoe burger which has bbq sauce, horseradish and an onion ring. We felt welcome and warm and fuzzy when we left! I love finding these out of town little treasures. read more

When we moved to St Helens we decided to try each restaurant at least once. The Village Inn is a place we will definitely be going to just that one time. The fish and chips was so oil soaked that it was inedible. Our waitress dropped off the food and never returned, despite the fact that the restaurant was not busy. Our water was never refilled, no one asked how the food was (which would have given us an opportunity to send it back) and we finally had to peek our head in the kitchen to get someone's attention so we could ask for our bill and get out of there. read more