This place is run by ai probably. There's a sign advertising for free breakfast--clearly made by ai. Time says grab and go breakfast is 7-9. Online, it says 6-9. You also apparently get discounted for booking with chatgpt which I didn't know was possible but I would absolutely not trust it. Speaking of, my friend booked on the website normally and they somehow cancelled our reservation. Lady at the front desk was working super hard to fix it to get us a room. She was really kind and awesome. Back to the breakfast, we go up to the front where it is to meet a sign saying that breakfast was cancelled for today. No one in the room. It's the check-in/out counter. How do you just not have anyone there at 7:30am? People need to check out. Someone didnt come until 8 so everyone was just waiting. The workers here are great but that doesn't make up for shitty higher up management. They'll quit and work somewhere else but the same lazy people run this place. Would avoid coming here if possible. read more

If your just there for one night that's fine, needs to be updated had a good stay beds were hard would only go if last choice

YOU DEFINITELY GET WHAY YOU PAY FOR... * the hotel looks rundown and sits right next to the freeway * it was probably the most uncomfortable bed I've ever slept on. Every day I woke up with back pain and neck pain. I'm pretty sure the floor would have been more comfortable. Even the pillows were awful. * virtually nothing was provided... tiny packets of shampoo (no conditioner), super basic coffee packets with one small packet of creamer. There was a sign to request other amenities if desired... but everything just felt as minimal as possible, like they spent less than $2 to stock the room. * the shower head was super short, I had to lean back to get my head under it * they say wifi is available, but they give zero information about it * there's people smoking on the balconies and walk areas * THERE IS NO BREAKFAST. It's a "grab and go" counter. There was rotting bananas, occasionally oranges, then a little set of shelves with some "aussie" bites, brownie bites, some various sugary cereal to-go containers. Then a small fridge with little things like juice or milk. Virtually zero protein, and tons of signs "only take one" of the littlest things. The last day I was here, they had *nothinG*! Do not expect to have breakfast here. * See pics below and zoom in... signs like this were *everywhere*, like they needed to nickel and dime you for every little thing. There weren't even any vending machines for food, just one for some drinks. And their water dispensers you had to use their cups for, you can't fill up your water bottle, except by doing it one cup at a time with their cups. But hey, the rooms had AC! read more

Motel Puyallup - What they call "Breakfast" - 9am on a Monday. Zoom in and read the signs. - Hotels Near Me - Puyallup, Washington

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Horrible dump but we booked it because it was close to the fairgrounds Booked in January for a two night stay. The night of our chec in we were told we were canceled for the following night. They overbooked. Too bad. Try to find a motel in Puyallup on a Friday night during Moonshiners swapmeet event at the fairgrounds without reservations. It cost us a lot of money and last minute stress. read more

Stayed 3 nights The second night allowed them to clean the room. They didn't clean the shower They didn't make or change the bed Didn't refill coffee that was used Poor service. I come to town next time I will not stay here. Even if I have to pay more read more

4 stars for guest service alone. I'm the annoying person that needs an EXTRA early check in (even though typical check in time is always 2-3pm) Bree at the front desk always makes it happen. She's the nicest ever. As For the rooms, are they 4 or 5 star? No, but they are certainly clean and what you'd expect for the price point so you can't complain. Thank you Bree!! read more

I have stayed at this motel several times without incident. This time I booked it through hotels.com and everything was fine until I got home and saw several unauthorized charges to my credit card. It was easy to trace the charges back to the desk clerk. She had asked me for my card at check in even though I had paid through the Hotels.com site. It's not uncommon for a hotel to do this, but now I see I was suckered into giving her the card. The charges were $75 to Jack in the Box just down the street, and Pizza Hut for $100. I never used the card the entire weekend except for the motel. The so-called manager denied it could be any of his staff. He's in denial. If he would have done a legitimate investigation I would have moved on, but his denial when it's so obvious his staff, makes me feel I need to warn unsuspecting folks. The bank took care of the charges. I hope the staff enjoyed pigging out at my expense, but know this, you will eventually be caught. read more

Good service, check in process was smooth and effortless: Dorothy went above and beyond in answering all of our questions and ensuring that the check in process went as smoothly as possible! read more

Worst customer service I got there first night I booked a pet friendly room thru Expedia found out that I needed to call ahead (was not infirm) either way they accommodate me in a no pet room. the next day I asked to be put in a pet room for two nights they call me 12;57 pm and let m e know all good all I needed was to pay and pick up key card, later @ 7 pm another call that my room was cancel (I got the voice mail) and on top they charge me a deposit after they canceled I am dispute charges thru credit card company. We are out of town and had to sleep in my daughter's apartment floor hard to find place last minute. The room was not clean and mattress wrapped in plastic I wish there was a negative bottom. read more

Motel Puyallup - Dirty - Hotels Near Me - Puyallup, Washington

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I stayed here for 2 nights, above all my worst complaint is the management. The head manager who never introduced himself was threatening me my entire stay, I was towed in after breaking down nearby, during the process of having my car moved he would send staff to come pester me about the vehicle, mind you it was a compact car that took up one space, I only occupied this space during my stay at this motel. The manager who never introduced himself constantly made it a point to cross paths with me to mention the car to me, he had to had mention it 9 or 10 times during my stay of 48 hours. Each time I would kindly remind him I'm paying to be here, and that my car is not in the way, or causing any problems. As we both were of the same heritage, he would refer to me as "brother" or even "boy" at times. This was very offensive. During my stay, fair illegal parking, drug addicts, and domestic abusers were allowed to run rampant, the management did little to nothing to control the situation. I would not recommend staying here, check out the motel across the street. I didn't stay there, but it has got to be better than this dump! read more

We travelled from out of town and planned to stay at this motel for the evening. Our room had bugs in the bathroom and bedroom areas. We vacated the room, informed the front desk about this issue, and made arrangements to stay overnight at a different hotel. I was instructed to speak to Louis, the manager, about these issues. He became hostile, told me I lied about the bug issue, and insulted me multiple times on the phone when I asked about possible remedies. Unprofessional is not even the word to use to describe this individual. Avoid this establishment at all costs. read more

Nasty dirty out dated property and rooms!!!!!! Every thing about this place screams low budget and unkempt. Stay anywhere else but this dump!!!! read more

"Let me be perfectly clear" This motel is very disgusting, the management are awful! I was greeted to the smell of cigarette smoke, and rotting milk when I entered my room. When I called and asked about the smell, I was hung up on. And when I went into the office I was treated very poorly. read more

Motel Puyallup - Moldy Tub - Hotels Near Me - Puyallup, Washington

WORST HOTEL I HAVE EVER STAYED at RUN TO THE MARRIOTT RIGHT ACROSS THE STREET. They suck the lady basically physically assaulted me as I was checking out. I was on the phone for work and she completely embarrassed me yelling at me demanding me to leave. When NOTHING EVEN HAPPENED she caught me off guard. I even cleaned the room and left it SPOTLESS. She also STOLE my 90$ iPhone charger and when I asked for it back she threatened to call the police. It's all on video. Hopefully the OWNER CHECKS the video footage of OCTOBER or SEPTEMBER you will see her attacking me on the steps as I'm struggling to get my things together and panicking about my lost charger. FIRE THIS WOMAN SHES MENTALLY ILL!! read more

This hotel is fairly nice brand new renovated floors, recently new flat screen HD TVs. Bed made with care! Bed confortable. Clean not a speck on the floor. Bathroom was fairly clean I notice a few spots on the bathtub but nothing to worry about. The room was smoke free and came with the basic mini fridge and microwave. The staff for this place is beyond great! The maids you can see put time into cleaning the rooms. And staff is extremely friendly all of them. This is a great place with clean and nice rooms and fairly cheap. This is a motel 8 like motel but not the cheap low quality of motel 8. read more

Motel Puyallup - Just showing one wall - Hotels Near Me - Puyallup, Washington

The Motel Puyallup is not the Ritz, and it's not supposed to be. It's a standard "mom & pop" property, with clean, comfortable rooms, the friendliest staff who will do whatever they can to make your stay enjoyable, and an awesomely convenient location within walking distance to the Fairgrounds. My mom and I journeyed here this weekend for the (always awesome) Sew Expo. We reserved our room a few months in advance - yes this place sells out during big events and yes, they were clear when we called that our card would be charged right away and that the room was non-refundable due to the Expo. They also specified that there was only an upstairs room available, which was fine. Well, fast-forward to this week and I injured my foot and ended up on crutches. I called the hotel and asked if there was a ground floor room available. The lady on the phone was so kind! She said they'd see what they could do. Two days later, another employee called us to let us know that they had shuffled things around so that we could get a room on the first floor. Talk about service! After a full day at the Expo (thank you to whoever invented the knee scooter!), we checked in at the motel and found our room to be larger than expected. It was also impeccably clean. The beds were comfortable (they recently purchased all new linens), and the room had enough space for our sewing machine and all the other cr*p we dragged in from the Expo. Later, we ordered takeout Thai food only to discover the restaurant didn't supply plates or utensils. The nice gentleman at the front desk was happy to give us some. We slept well and this morning enjoyed their free continental breakfast before heading back to the Expo. In fact, I'm munching on a croissant and a banana while writing this review! Is this the most modern hotel on the planet? No. Is the decor a little dated? Yes. Was it clean? Did we feel safe? Were we treated well? Yes, yes, yes. Will we be back next year? Definitely. And since I just learned about several more upgrades the new owners are planning this year, I'll look forward to seeing what changes are ahead for this cute little place. Yes, I'm giving it 5 stars. For the type of property it is, we could not have had a better experience. read more

This is probably the worst place I have ever stayed! When we checked in the staff was polite. We went to our room then headed to the fair. We returned after a long day at the fair and the evening concert. The beverages we had put in the fridge weren't cold. We went to bed. When I went to the bathroom in the middle of the night I stepped barefoot on tack strip. OUCH! There was no in room coffee so, I went to the lobby to get some in the morning and told the staff of the issues. They really didn't seem concerned at all. I wasn't very impressed but figured it had worked for a place to sleep. A few days later I had itchy spots appearing on my body. My fiance also had some. I thought it was an allergic reaction to something. It got so bad I finally went to the Dr. low and behold it was bites from BED BUGS!!! The only place we have been was this motel. I am absolutely disgusted! Now this nasty place has cost me more in medical bills and prescriptions. BEWARE!!! read more

Motel Puyallup - Bed bug bites. - Hotels Near Me - Puyallup, Washington

This is the second time I've stayed here in 2 years. Both times have been a comfortable stay. The prices are reasonable with weekly rates available. This is a good Motel that has nice, clean rooms, comfy beds and a great, friendly staff, As an added bonus, and I absolutely love this about this place, there's a restaurant in the parking lot that serves good food. There's also a bus stop right in front of the restaurant to take you to the Mall on the hill or downtown Puyallup. I don't really have to rent a car to get around. It's close to the Puyallup Fairgrounds, you're in walking distance from that. This place is not only a good place to spend the night, it has many conveniences. Anytime I return to Puyallup in the future, I plan to stay here. Just like I did the last 2 times. read more

This was my first visit to Puyallup and I selected this spot because it was close to downtown and had a restaurant/bar (Jason's) sorta on site. It clean and quiet and reasonably priced. On my next visit I'll probably stay here. read more

Had made reservation through Booking.com. When we got there with service dog, we were denied accommodations--they said sorry, they don't have any more pet-friendly rooms even though we had a reservation. Disability un-friendly. Had to find another room at 8pm at night. read more

I had a very pleasant experience staying at motel puyallup. Initially I wasn't sure what to expect. But it was nice when it ended up exceeding my expectations. Its a very down to earth kind of motel. If youre looking for a 5 star fancy pants place to stay, well this ain't it. BUT for me that's perfect and honestly what I prefer. The room was very cozy, very clean and well taken care of. I felt very homey which is an unusual experience for me inside of a motel room. I would stay here again. You honestly can't beat the price for what you get. I never had any issues with noise. But that could be due to the fact that when we stayed it wasn't overly busy or crowded. I cant attest to staying here during the fair times or anything like that. read more

My husband and I stayed one night it was cozy quiet the sweet young lady who checked us in her name is taijae she didn't have a business card but she was able write down the hotel phone number and her name for any questions or future reservations she was very pleasant, soft spoken and polite I'm very satisfied with our stay the floors were dirty and bed made a bunch of noise but the hospitality this young lady had seriously makes up for all of this she had no problem helping us with directions restaurant suggestions or anything at all. read more

I was charged $22 after I checked out because the towels were dirty. The fact that during my four day stay I could never get the housekeepers to come and clean the room and change the towels had no impact on the front desk manager whom I called to ask to reverse the charge. It has been my experience that towels get dirty, and then they are cleaned (and the towels they provide can only charitably called towels in the first place...think gas station restroom.) This motel is poorly run, the staff could care less about the customer's opinion, it is yards from a busy, noisy freeway and plagued by constant traffic and low life guests (present company excluded) and it should be avoided at all costs. I told the credit card company to decline the charge and tell Motel Puyallup to go pound sand, close to where they likely wash their towels in a murky flowing stream. read more

I spent 3 nights here recently. Reasonably priced motel with comfortable rooms and really friendly staff. Alyssa was especially nice and answered all my questions. I will be back. read more

Yes, you do get what you pay for. My Dad and his girlfriend stayed here last night and they said it was absolutely the worst. The door to the room had a huge gap to where you can hear everything in the hallway. There were kids that belong to the owners who were running around. They left several messages about how not to get make up on the towels or they will charge you. Seriously!?! The bathroom door didn't even shut, looked like it had been kicked in at one point. The list goes on, but I don't care how desperate you are stay somewhere else! read more

I don't know if the motel has done some renovation since the poor reviews, but quite frankly, I don't know what the people saying "this is a terrible motel" are talking about. The front desk was warm and welcoming. The sheets on the bed are quite possibly the softest I've ever slept on. The tub was very clean, and both the temperature and water pressure were great. I have no complaints. You can't find a motel in the area for the price that's comparable to this one. read more

Stayed here for state fair. I didn't book the room, I may just have asked for a refund or discount if I had, because our toilet didn't work. We had to take the lid off the tank and "fix" it every flush. Horribly annoying. The beds and room were clean enough to the naked eye...I would be nervous to check with a black light though. Don't think about anything too hard and you'll be able to sleep fine. The a/c worked wonderfully! Bonus star! read more

I made a reservation three months before my stay, gave them my credit card info to guarantee the room. They immediately ran my card and got paid. Hmm, that was weird; usually motels just keep the number in case you don't show up. Two months before my stay I canceled the reservation, asked for my money back. They told me it was "non-refundable" even two months in advance. I've done business with plenty of hotels and motels, canceled plenty of reservations, never heard that before. I threatened them with the BBB and a report to the police department; they finally agreed to refund my money. Crooks - do business with them at your peril... read more

Very reasonable prices, clean rooms (thanks housekeeper Maria), and friendly, professional staff - thanks Sarah (general manager) for making this a great place to stay. "Handy Sandy" really appreciated her stay at your establishment on Wednesday night. read more

This place is a Sh#t hole. Kids when they have ash trays outside every room on the AC units it's time to run. I will never go back.... The rooms smelled like old smoke. You get what you pay for. read more

This place is awesome. The price is very reasonable and the room was very comfortable. The front desk staff is very friendly and helpful. When I booked the room online, I called the motel twice to ask questions. When we checked in, Jonathan remembered n e and seemed like he was waiting for us. He was very accommodating and got us into a great room. I will definitely stay here again and recommend this place to others. read more

This motel was extremely rude to us the front desk employees Rhonda and her sidekick who had short blonde hair and refuse to give her name call that smokers because we were sitting in the driveway of the motel at 1:00 in the morning looking on the Expedia website for a cheap price before we went in and paid the front desk came out rudely to ask us what we were doing and then called a smokers and informed us they would not rent us for no reason at all other than we are sitting in our vehicle booking it online and smoking cigarettes. The verbiage used quote is we won't rent to your kind you smokers " ? Not sure what she was referring to but feel like she could have been making a drug reference which was extremely offensive and rude read more

Well.....the first two nights were great! But the last one, one of the worst nights sleep I've had in a long time! 2am rolls around and I wake up to use the restroom and then outside for a quick smoke. Well as I open my door, here is a drunk 50 something year old man trying to open my door!! So I calmly ask him what he is doing. And he responds "well they gave me this card and I don't know which door so I'm just trying all of them" ............excuse me! What!? It's 2am your bothering people and are going to get yourself shot trying to open random doors! I am here by myself so I carry protection, and apparently rightly so with the crowd it attracts! So I close the door and call the front desk to report an older very drunk man trying to open doors. She says yes I just rented him a room and gave him his key, I will go help him. Ok cool. I've been drunk many of times, I get it, get to your room and go to sleep. Oh no no no, not the end. I go outside to smoke and now there is a small crowd of drunk people. They are yelling laughing dropping things slamming doors, carrying around a 12 pack drinking beers, one zipping his pants up peeing right into the bush right in front of someone's room! So, I know, sound like a party pooper right, well I'm sorry, I'm guilty of being loud like that to once before, but that was in my early early 20's not something I'd expect from 40-50yr olds. So I go back inside and call again and let her know they are dropping things super loud, drinking beer like it's a open bar, peeing right out the front door pretty much, total disregard or respect for anyone around them, and there are way more than just 2 people in the room. So she says ok I will tell them they need to be quit. Ok cool! Party on but let's not wake EVERYONE UP! So then yes they quit yelling and slamming/throwing whatever the hell they were doing and then decided to just all be outside right in front of others people's room windows and drink beer and smoke. I turned the tv on and turned it up louder, still clear as day as they were in the room! So "F" it! I'm wide awake now! It's now 2:30-45am I call again. Telling here they are all just standing right out in front of the windows talking loud being rude, one of them I hear clear as day "ah "F" it I'm gonna pee right here. I.E the bush right out my door. ( Thanks A hole. You could have went to the side of the building or the dumpster that was 100ft away. ) She tells me he ( the drunk old man ) just left the office two seconds ago and told him if they got any more complaints they'd have to leave.....ok well this is the third time I've called, and another complaint. So I told her well I'm just gonna start packing and leave. She says "no I'm sorry, um I will talk to them again" Whatever, she does. You think they leave, or be more quiet....nope! Right back at it. So screw it! Done calling! They are not gonna do a thing. And I'm sure some of you are oh well why didn't you say anything. Well I was going to until I saw how many rude rude people there were and how drunk they all were. I also am a young female, super small 5'1", and disabled, I can't do much to protect my self physically if something happens. And also that's not my job that's not what I paid for a room for. It is now 3:30am I've showered and started packing to leave, and called my ride for an early pick up. I do feel bad for the gal as that's a tuff situation with a bunch of drunk people, but Management needs to go over what to do in this situation with rowdy, loud guests with the staff. I very much doubt I was the only one who called. My stay was great up to that point. The room actually surprised me, I thought it would be more....ghetto, I guess. The doors are old and can be a bit hard to close. Ok positives: All of the staff were super friendly, and helpful. The allow dogs, with no restrictions, for a small nightly fee. The do serve breakfast but it is not continental, more doughnuts and muffins. The have an onsite laundry, worked great. The AC works well. And Jason's restaurant is just across the parking lot. I personally will never stay at this motel again. But if you are visiting puyallup, and want to be close to downtown you can walk there, and your on a budget. This is not a bad place to go. I know I got some bad luck but the other two nights were great. I'm upset it doesn't seem the manger taught the employees what to do in this situation. My suggestion for management is, you do not want to retain customers that only bring your business down and are unruly. Maybe make a 2nd warning and goodbye not 4. Because now I'm leaving, and not ever coming back, I will stay else where next time. read more

breakfast is not anything to even stop for, no real food is offered, the coffee isn't to bad tho!! And forget it if you need to wash your clothes the laundry room is closed from 8pm till 9am and there are only 1 dryer and 1 washer, if your lucky and the key was returned in time for you to use!?! read more

It's been awhile since we stayed here for good reason. The last 3 times we stayed there, we were woke up in the middle of the night by druggies or just plain drunks, didn't investigate. Parties loud till 4am. Called front, no help there, I should have called the police. I am not sure if they take cash for rooms, but I suspect they do, don't stay in those places. We have them the benefit of the doubt, came back twice more, won't ever go again, and warm people, dont stay here. Same with the one across the street, party on dude read more

Great value. Very comfortable. Easy. Low noise levels. Older style rooms but very nice. Front desk guy, Johnathan, was super on it and ready to keep everything on track. Better than most major names by far. read more

If I could give zero stars I would. My step father who has brain cancer had his cbd oil and his pipe stolen from our hotel room. The room was nicely made, bathroom cleand and garbage taken out. We never smoked in the room once! That's why it infuriates me! Room service has sticky fingers and they are trash.. I recommend only staying if u have to. And leave your shit in your cars. read more

Rooms are decent for the price, much better than any place around here in the same price range. My family has been here for a month and the staff is the friendliest by far. Highly recommended. You will not regret your stay here. Added bonus, there is a restaurant in the next parking lot. read more

Love this place and how nice the employees are. Clean, simple, and quiet just how I like it to be.

i stayed here coming through. decent room for the rates, shower had great water flow. in fact, it was like a warm waterfall cascading down on my head. close to downtown bars and fair grounds. finally, they quickly realized that i left a nice pillow and sent it to me for a nominal fee. thanks a lot for the service. read more