(Edited the review because Tony left a great response with clarification that cleared up a lot of…read morethe initial frustration) I needed to cancel because I have twin, one year old boys and driving 30 minutes to the gym was becoming a struggle. When I called to cancel I was direct to contact ABC Fitness, the billing manage for the gym. Tonys reply below mine clarifies this should not have happened so I wont knock them for that as I did initially as I thought calling ABC (and the subsequent immense frustration I had with ABC when attempting to contact them) was apart of the cancelation process. Setting aside the misunderstanding with cancelation. Afterburn Fitness in Valencia is a genuinely great gym, great staff with a lot of equipment that is always working or promptly fixed when it is not.

Great equipment, great environment, people are great and the recovery is very nice to take…read moreadvantage of!

After a couple of heart attacks in 2024, I went through the Cardiac Rehab program at Henry Mayo…read moreNewhall Hospital. Once I completed that, I wanted to maintain my cardio program, and joined the Henry Mayo Fitness and Health Center. I really like this place, for several reasons. I can actually get free memberships at several local gyms through my insurance, but I'd rather pay to go here. It's a more mature crowd, with most people either doing some sort of rehab or physical fitness. It's not a social club or hang out, everyone is serious about what they're doing. I don't have much experience in gyms, but from what I see, they have plenty of cardio machines (treadmills, crossfits, arm ergos, upright and reclining bikes) as well as weight stations with both plate weights and resistance. There are free weights as well and all kinds of support stuff like mats, stretch bands, etc. The place is spotless, with constant cleaning going on, and everyone seems to take the time to wipe their stations down after use. I don't use these areas, but they have beautiful locker rooms, showers, basketball courts and a pool that is half indoor/half outdoor. The staff is friendly and helpful, and available for personal training if you desire. They have tons of classes from spin to balance. Downstairs, there is an advanced weight training room. I go three times a week and always look forward to it. I highly recommend you check them out.

I was considering joining this gym, but the rudeness of a lady at the front desk would definitely…read moreput me off. I have been attending the pool for aqua therapy for quite sometime, which I know is paid for at a hefty price by my insurance company. I walked in and grabbed a towel. A woman from the front desk walked up to me, told me the towels were for members only, grabbed the towel out of my hands and dumped it into the used towel bin. I dripped dry!! If this is the case, it definitely could have been more graciously handled!

SUPER EASY TO CANCEL. I'm not a body builder, I'm just a guy who knows it's healthy to go to the…read moregym, but has a hard time actually going. I wasn't going enough to justify the cost so I cancelled by calling and telling them my name and that was it. So much less stressful than reading through the contracts of main chain gyms. Will likely come here when I resubscribe to a gym.

I was looking for a gym that specialized in weightlifting without the excess machinery and gimmicks…read morethat a corporate gym would have, so I found 1RM strength. I came in to learn more about their membership, equipment, and gym hourly operations. Chris was kind, professional, and welcoming. The weightlifters were also welcoming too. I shared that I'm switching my physical activity from basketball to weightlifting to begin strengthening my body-- the basics, and this gym honestly has all that I need. Shout out to Chris and I will begin my new membership this week!

This gym is fine, honestly not sure what everyone's complaining about. I was at Gold's from day…read moreone, and since becoming EōS, it's stayed pretty much the same. Machines need repair sometimes, it happens, that's gym life. I'm there four days a week and never saw a cable machine down for six months, and there are several to pick from anyway. Yeah, the pec machine seat needing to be propped up for months is very annoying, but there is another pec machine, and several other ways to work pec muscles, so not sure what the deal is. So mention it to management and move on. Dirtier now? I see vacuuming and mopping going on throughout the day. If you want it spotless, wipe down the machines yourself after you use them (which most people don't), that's on you too, not just staff. Paper towels have always been there when I needed them, never seen them run out. Does it happen from time to time? Probably, but they have three areas on the second floor to get paper towels and spray bottles, and they're not all out at the same time. Can't speak to the showers, but the men's locker room sink area gets the same so-so attention it always did under Gold's. Nothing's changed there, so not sure why that's suddenly a new thing EoS brought in. It does get busy and sometimes you wait for a machine, welcome to literally every gym in every city. That's not a flaw, that's just what a popular gym looks like. But aside from a broken machine or two (which they have other machines you can use anyway), the real problem stopping people from working out is people camping out on a machine, scrolling on their phone for five to ten minutes while others wait. You're there to work out. Work out, then move on.

Megan, Joel, Eddie and Haydee are the best class instructors here!!!! I enjoy their body pump,…read morebody attack and zumba. They always remind you the proper form of lifting weights. Only amazing instructors here! Also Kaitlyn at the front desk is very friendly and always smiling while greeting everyone coming in and leaving the gym.

Nick is awesome and helped a lot with setting our account right when others couldn't. I really…read moreappreciate your patience, positive energy, and friendly smile. Your willingness to help truly stands out. The gym itself is also very neat, clean, and well-maintained, which makes working out here a great experience. The staff are friendly, and the overall atmosphere is welcoming and motivating. Thanks again, Nick, for going the extra mile and providing such great customer service. Keep up the great work!

I've been coming to this Planet Fitness location since it opened, and overall I like the gym. It's…read moreclean, has the equipment I need, and most staff interactions have been positive. However, I've now had two uncomfortable interactions with a front desk employee named Deborah that left me feeling frustrated, unwelcome, and honestly unsafe. The first interaction happened while I was on the treadmill. Deborah approached me and told me that "someone complained" because I didn't have headphones on while watching something on my phone. I completely understand the common courtesy of using headphones in the gym, which is why I purposely chose a treadmill with empty machines on both sides of me, kept the volume extremely low, and even had captions on. The gym music, conversations, treadmills, and equipment were all significantly louder than my phone. When I explained this, Deborah herself responded, "Oh I know, I can't even hear it and I'm standing right here." That immediately confused me, because if she couldn't hear it standing next to me, I didn't understand why it was being treated like a complaint issue. When I asked who complained, she said she didn't know. The only people near me were a few women talking loudly together, so the situation felt strange and unnecessary. What bothered me most was not the reminder itself, I understand policies and courtesy rules exist. What bothered me was the approach. It felt like she blamed an "anonymous member complaint" instead of simply asking me directly to put headphones on. I later told Deborah that I didn't appreciate being told a story that didn't make sense when she could have just communicated honestly and respectfully. The second interaction happened when my app wasn't working and I asked to check in using my phone number. As I was walking away, Deborah stopped me and repeatedly pushed me to take a photo for the account. I told her multiple times that I was not comfortable doing that, but she continued pushing and giving reasons that were not accurate. I explained that I've been coming here for months without issue and that my home gym already has my photo on file. She incorrectly insisted this location was my home gym, even after my app showed otherwise. Again, the issue is not that she wants to do her job thoroughly. The issue is the way she communicates and disregards boundaries after being told "no." Not everything needs to become confrontational or overexplained. There's a difference between being helpful and making members feel uncomfortable. These interactions have created a negative feeling every time I come in and see her working. I hope management addresses the importance of respectful communication and listening to member concerns and boundaries. If management would like to contact me directly, Deborah knows exactly who I am.

I've been coming to this LA Fitness for a while now and the people here honestly make the biggest…read moredifference. The Pilates instructors are solid across the board. They're knowledgeable, keep things safe, and still push you to get the most out of the workout. Jessica is super kind, encouraging, and actually remembers people, which you don't see everywhere. She creates a really comfortable, welcoming environment and explains things in a way that makes you feel confident. Robert's classes are always waitlisted and it makes sense. He challenges you without overdoing it and keeps workouts creative, especially with the reformer. Sarah is great too, very positive energy, especially in the mornings. I just wish I could take more of her classes. Walter is also really knowledgeable and just very solid overall. Shoutout to the front desk and management team. Gail, the general manager, is amazing and has been so supportive of my fitness journey. She really makes people feel seen and comfortable. Roberto, the assistant manager, always checks in and remembers details, which makes the gym feel more personal. Dustin is also super helpful anytime I've needed anything. Mark, who I did a trial personal training session with, was really nice and encouraging and made it a great first experience. The smoothie spot inside is also really good, which is a nice bonus. Overall, it's just a really solid gym with people who care. Makes it easy to keep showing up.

I am writing this review to formally express a serious concern regarding the Valencia LA Fitness…read morelocation. On Monday, I attended a kickboxing class in the studio and the room was extremely hot due to a lack of air conditioning. The thermostat showed a temperature of 90 degrees, creating unsafe and completely intolerable conditions. It was so uncomfortable that I genuinely felt like I might faint, and several other members also looked visibly affected. It was clear the environment was not safe for a high-intensity workout. Kickboxing is already a demanding physical activity, and without proper cooling or ventilation, it becomes a real health risk. This goes beyond discomfort and enters the territory of heat exhaustion and dehydration. As a fitness facility, LA Fitness has a responsibility to ensure workout spaces are safe, and this location failed to meet that standard. Because the class could not be safely completed, I am requesting that this issue be properly addressed and corrected to ensure the studio's HVAC system is fully inspected, repaired, and maintained so that safe temperatures are consistently upheld during all classes. I am also requesting written confirmation that the issue has been resolved and that appropriate corrective action has been taken. I expect a written response confirming the steps taken to fix this issue, along with documentation of the corrective action, no later than 7 business days from the date of this message. If I do not receive a timely response within that timeframe, I will escalate this matter further. At the time of the class, there was no immediate acknowledgment or resolution offered. Members should not be expected to risk their health or lose value due to preventable facility issues. I strongly urge management to take this seriously, ensure proper temperature control for all future classes, and provide written confirmation that corrective action has been completed. Safety should always come first, especially in group fitness environments. I hope this issue is resolved promptly and appropriately so that no one else has to experience unsafe conditions like this again.

This gym is amazing... The staff is always friendly and it's always a clean facility... Love that…read moreit's 24/7 access and no one ever bothers you... they have more than enough equipment and they're always adding new things to improve the gym

To be honest, if I can give it zero stars I would, but unfortunately I cannot...I enrolled…read morebelieving my membership was month to month because my agreement summary says "Terms: Open Ended." When I tried to cancel, the manager (Joel) said it was actually a one year agreement and that "open ended" only applies after 12 months. I asked for the exact written contract language supporting that, but it was not clearly provided. Instead, I was told I owed about $882 to cancel, and I later received a statement showing an even higher balance. The manager's (Joel) communication felt dismissive and unprofessional when I was trying to understand my agreement and resolve the issue. Save screenshots, read everything carefully, and get cancellation terms in writing before signing up.

Flex N Burn has been exactly what I needed. Coach Mike is hands down the best knowledgeable,…read moremotivating, and really pays attention to form and progress. The workouts are challenging but effective, and I saw results faster than expected. The membership is great value for what you get, especially with the level of coaching and structure. Highly recommend if you want real results and accountability.

Tried my first HIIT class at Flex N Burn and now I can't stop telling people to go!…read more I was honestly intimidated to sign up because I'm used to Pilates and random garage workouts, but Coach Mike immediately made me feel comfortable. He also very quickly showed me my form has apparently been wrong this whole time lol -- but in the best, most helpful way. I had knee surgery a couple years ago, so I'm careful with workouts, and he constantly checked in to make sure I felt good and safe pushing myself. The workout was HARD (I was dripping sweat) but not the kind of hard where you feel like you're dying or can't keep up. Super impressed and definitely coming back multiple times a week. Highly recommend -- and Mike was amazing!

Awesome gym, perfect for in and out, quick workout before work. Plenty of good equipment from free…read moreweights to machines, treadmills, ellipticals and stair climbers!

Wow where do I even start. Carbon Fit Lab has to be one of, if not these worst gym in Santa…read moreClarita. The equipment in the gym is so cheap and always broken. Carbon Fit Labs maintenance man (Matt) does a lot of Mickey Mouse work on the equipment. The multi jungle workout machine has exposed wires that can cause bleeding if pricked. If someone has already pricked themselves and bled on the wire, someone else can come prick themselves with the same bloody wire. The tension on every machine is different and the towers that hold it are upside down. The leg extension machine is always broken due to the Mickey Mouse work that the "CEOs" maintenance man does. Carbon Fit Labs content creator pass has to be one of the most idiotic and cringe business moves EVER. Carbon Fit Labs Instagram page uses fake (bot) followers to try and sell their gym. They went from 1k followers to 41k in a matter of a couple days. There social media engagement does not match at all with their social status. The "CEO" Britany Walsh and her maintenance man are some of the most ignorant and arrogant individuals that you'll ever meet. One day they will be "nice" to you and then the next day they will make you feel unwelcome to the gym. All in all the "CEO" does not care about the gym at all and only cares about how much money you guys put in her pocket. All the equipment is cheap like I said and constantly out of order. Please be very cautious when taking a tour or even thinking about signing up for this gym. I give this gym a 0/10 you're better off at no good planet fitness honestly.

The crew at the front desk is nice and the gym is kept clean . The pool is 4 lanes and one or two…read moremay be used for lessons. They do an aquafit at 9 am. Parking lot is normally full even if the gym is not

This location checks many boxes for me. There are several options for classes; some include zumba,…read morecycling and yoga. A pool, sauna and whirl pool for the aquatics. With ratchet ball rooms, basketball court and personal training, individually or in a group are a plus. The boxing bags and turf track are rare these days, a nice touch. I also appreciate the onsite juice bar. What I look for most is a clean and accessible gym when I need a workout, that I'm comfortable in, with good vibes. This has been my experience