I flew from Los Angeles to Albuquerque and rode home just to buy the VStrom they had for sale. That's how much confidence I had in this shop. Jody, the salesperson was fast and informative in the numerous questions I had on the bike. I showed up in the morning, signed the papers and was out of there within the hour. Spent the next two and a half days riding home, hoping the bike would perform as expected. It did. Very happy, needless to say with the experience there.. My only complaint is that they didn't list all the extra features the bike had already had installed... not a bad thing at all! Thank you Jody and moto authority. read more

Moto Authority - Motorcycle Repair Near Me - Albuquerque, New Mexico

If your bike is for sale at Moto Authority and HAS NOT SOLD one reason might be the outrageous document fees the new owners are gouging buyers with. Buyers are going to pay NM excise tax on the purchase price of the vehicle and registration fees no matter where they buy a vehicle BUT at Moto Authority buyers get gouged with an excessive document fee for Moto Authority making the trip to MVD. Moto Authority gets a commission for selling your bike and on top of that they gouge the buyer with an excessive document fee for their time. They should be satisfied with the commission on the sale of a bike they have no money invested in. They do provide floor space to display the bike and their overhead and operating costs are real BUT the sales commission should cover the trip to MVD. Moto Authority says that "For Over 17 Years: New Mexico's Preferred Choice for Motorcycles..." BUT that reputation was built by the old owner. The new owner(s) acts like a car dealer with inflated after the sale fees. When you want to sell your bike the smart move is to spend $5 and advertise your bike on Craigslist. The buyer will pay you directly and you won't pay commission to anyone. Then the buyer goes to MVD to pay the tax and registration fees without paying a document fee. That's MORE money in YOUR pocket and more money in the buyer's pocket. 10/11/25 EDIT to the owner: Your "document fees" are excessive and that is a FACT. If your consignment customers don't list their bikes on Craigslist and keep more money in theirs and the buyers pockets then they deserve what they get at Moto Authority. Your "pride" in your document fees won't get you what you think. I supported Moto Authority in the past and always got a fair deal from Steve but I wouldn't buy a quart of oil from you. read more

Told me they could sell my used motorcycle. On the waiting list. After 6 weeks of waiting, I stopped by the shop. Story changed, bike is too old. No communication and I wasted 6 weeks. Will not do business with this shop in the future. read more

I took my cycle in to have the front tire replaced due to picking up a screw. I bought a new tire, tube and everything installed by the service department. I bought the bike a few years ago and have had it serviced several times. Owners have now changed and not for the better. the past owner provided excellent service. When I got my bike back, the custom Crome valve caps were missing. I called and talked to the owner and all he said was if we find them we will call you and he hung up on me! Very poor customer service and I will not return or recommend this business ever again. With their attitude and poor customer relations, I suspect that they will not be in business for very long. So long Moto Authority, you have lost another customer! read more

Great service, great inventory. Have been taking my bikes there for years. My goto for tuneups.

************************ Our family loves to tour by motorcycle. A short trip to Durango Colorado, or an extended trip in Baja Mexico - that's what we enjoy most. We own multiple BMW bikes (and a lone Triumph 800XC )... recently we visited, and tried to work with, Moto Authority on a service and a bike purchase of a double R. Based upon our experience with Moto Authority - I'm unimpressed. Not the kind of shop I want to be associated with. Not the kind of service support or sales effort we are looking for. Other Moto options: Sandia BMW Motorad has their "act together" as does OCD Cycles - just a short trip away in Santa Fe. There are plenty of quality shops to choose from out there - but based on our recent experience, we cannot recommend Moto Authority. ************************* read more

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I have gone to Moto Authority a couple times to get tires on my Harley. They were awesome! Great prices and very friendly. I went today and had gotten a quote. Higher price, but still okay. I left to run errands while they worked on my bike, received a call from Matt that they quoted me a price for the front tire, not the rear. They wanted to charge me for 2.5hrs of work on a Sporty!!! Over $350 for just the installation!! I was told I won't find anything cheaper. I had them do the install (I needed my tire). Called around and found a very well known shop for less than half the price. They did a good job, but I will never go back. (They did give me a discount for the misunderstanding, but still not a good enough discount in my opinion). read more

I was looking for a specific brand/model motorcycle on CycleTrader and found one listed by Moto Authority in Albuquerque, NM. When I inquired about the listing, I received a very prompt & courteous email response from Steve Caruso, the owner of the dealership. When I called the dealership to make further inquiries, I was treated very kindly by Al Weyer, one of their sales personnel. Since I live in California and was doing all this remotely, it was extremely important to me to be dealing with an organization that was both honest & forthright. Ultimately, I purchased the bike, flew in to Albuquerque and rode it back to California. My experience with Moto Authority was an extremely pleasant and smooth one! Kudos, Guy read more

Moto Authority - My "new" bike on the trip back to California-- Gallup, NM. - Motorcycle Repair Near Me - Albuquerque, New Mexico

They are trying to make it right. Lower tubes were pitted so forks still leak , and need replacing, All I want is my bike functional, and somebody to take care of it in a professional manner. Steve has helped me in this situation. read more

Steve sold my high end motorcycle on commission. The commission was very reasonable. The whole process was straightforward. I was very much relieved not to have to deal with test rides and payment issues. 10 days later it was done. Super happy with the whole process! read more

Dave's shop is first class. I rode through Albuquerque on my Multi 1200 Enduro that needed new tires, oil change and brake/clutch bleeds and Dave and Anthony were great! Very fair pricing too. read more

Steve, His crew and their friend Paul went above and beyond to get me and my motorcycle back on the road when I was traveling from Florida to Arizona. They went to extreme lengths to locate and install a chain and sprockets set on my RC51, all in a matter of hours. I am eternally grateful for their skills and knowledge. Highly recommend this crew for their outstanding service and the highest standards of quality and honesty. I can't thank you enough for getting me on the road on such short notice! Thanks-Larry P from AZ (two guns) read more

Came in with a referral from a friend. I just bought my first bike. I was helped by Steve, who was kind, courteous and didn't bullshit me. The atmosphere is comfortable and you will be able to find what you're looking for. I purchased a helmet, gloves, and a jacket. I'm extremely pleased with the quality of my purchases! I highly recommend Moto Authority. read more

Moto Authority - Motorcycle Repair Near Me - Albuquerque, New Mexico

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I recently broke down about 80 miles East of Albuquerque. I thought I was in luck as my brand of motorcycle actually had a dealer (fairly rare) in Albuquerque. To my dismay no one answered the phone. After 10+ times of calling and no one answering I contacted Moto Authority and spoke with Anthony. AAA got myself and bike to them and Anthony and Tyler stopped what they were doing to look my bike over. It ended up being something that couldn't be fixed quickly but then they went out of their way to help me get my bike loaded in a rental truck and get me on my way. I'm so grateful for their generosity and help as I was far from home still and needed help. If you're ever in Albuquerque and need anything I would highly recommend their shop. Thank you guys! read more

These guys are the best. Hands down had no problems whatsoever can fix any type of bike from dirt bike to street bike. They have parks and house if they don't have it they can get it no bike is too old or too small. They are very friendly very knowledgeable these guys actually rod and work on what they rod not just mechanics who don't ride. If you wanted to kathi or you want a dirt bike you can purchase it there they have all types of accessories. Come on down and give him a try and when I say they're reasonable they are. I would recommend these guys to anybody that is looking to buy a bike or looking for maintenance on a bike. They work on my 06 RMZ 450 and do a wonderful job read more

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Great place to get honest and friendly service. Steve has always been helpful when I come in with questions or need help with my bike. I've had my bike in for repair there and the quality of the work, the price and turn-around all beat my expectations. read more

Excellent job on the tire change for my BMW K1200RS. I have definitely found a new service home for my bike. Courteous, informative, interactive, and competent. I am pleased. read more

Moto Authority - Motorcycle Repair Near Me - Albuquerque, New Mexico

I'm not very happy with this place at this time I guess my money is not good enough for them I stood right by a motorcycle I wanted to get no asked me any questions I think 10min next to something you would think hay maybe he/she just might want to get a motorcycle. Not good business. read more

Someone referred me to Moto Authority for my Yamaha Silverado and from the first call these folks have been top notch. I thought I was having carburetor issues, but it turned out to be the fuel pump. They also found issues with my front cylinder and now it runs like a champ! For as much as they did I felt it was a fair cost! Thank you David for everything! It's great to ride again without worry. read more

I've been Steve's customer since he opened his shop on Constitution and Eubank in 2008. No motorcycle shop or dealer has treated me with the kindness, respect and true appreciation that Steve and his employees do at Moto Authority. True knowledge of all things two wheeled lives here. Every employee goes above and beyond to ensure true customer satisfaction, and Moto Authority has set the bar for what that means. I will continue to recommend anyone who lives in Albuquerque and owns a bike to go to Steve and his shop. read more

Far and above, one of the best moto shops Ive been to. The sales associates and mechanics treat you like family. I was working on an old DT175 i had pick up three weeks prior, i needed to re-jet the carb for higher elevation and i was told i could order a variety set of jets. turns out you can only order two of the same size at a time. they quickly notified me that my order couldn't be filled as requested. so they scrounged up some in the back when i came back in to see what can be done and they covered the marginal difference. this above all else is the mark of pure customer service. I will definitely be returning to them for future bike related needs. read more

I found the initial service was great, except that part of the initial repair was to secure my tail light. 2 days after my bike was put off the ship, the taillight fell off the bike and shattered. The replacement taillight does not look good in the bike, it took 3 weeks and a call to find out they tried to delay me back in the service line for service they caused me to need. Then I was completely and utterly dismissed, given the cold shoulder by Anthony. Getting them to correct their error was the worst experience. I won't go back. read more

Took great care of me on a MONDAY when I had a flat passing through town! Good peeps and gave me a travelers discount!

Great local motorcycle store. If I can help out my local places I will .And they have always been very nice and close to my house. I like the first name basis with everyone there and they care..Try getting that if you havnt purchased a bike from a big name dealer..Even if you did you are a #number..Also have very nice bikes if your in the market.. read more

Steve really knows how to run a business( good communication and easy to deal with), i had an issue with a repair which he took care of it and he also had a new set of tires fitted to my spare bike on short notice and at a good price( dunlop gpr's 300), all work looked professional and the tires did 155mph and felt great so i know there were installed properly. I'd like to have given it 5 stars but the service counter guy took that 5th one away, maybe it was me but let's just say "we didn't see things from the same point of view", after that i only dealt with Steve. I'll use them again for service and have sent friends from santa fe his way. Cheers read more

Just stopped by Moto Authority today to gain some insight and check out some gear. Steve and his wife are totally accommodating and welcoming. Steve gave some great first hand knowledge advice on gear, what to get, and what to stay away from. Great honest businesspeople and i'm more than glad to support them read more

My husband and I recently purchased a motorcycle. We were looking for helmets and came to Moto Authority. Wow! Not only impressed with the sales staff professionalism, but with their knowledge and the time that was spent with us as customers. They were genuinely kind and went into great detail regarding the helmets that they had available and ones that they could order. We never once felt pressured into purchasing. It is wonderful to see a local business be successful! read more

I love this shop. I have been going for over 2 years now and I am never disappointed. Steve was more knowledgable about the aftermarket parts for my BMW S1000rr than the parts guys over at BMW. On top of that he saved me over $1,000 when I went through him for the same parts. Not talking down on Sandia, cause I like that dealership a lot, I just highly recommend moto authority. I moved out of Albuquerque over a year ago and I still go through Steve. He is honest, fair, and gives the best prices on anything from manufacturers. Love this place. read more

Steve and his crew are first rate. I highly recommend them in a competitive field. I've had several repairs done and they did it right the first time and it was always ready when they said it would be. read more

Steve and his team are known for dependability, reliability, and continues to build a solid trust both in sales and service to his customers. This is the only place I go for service I can truct to be done correctly and a good price! I highly recommend Moto Authority based on my experiences using Steve team for maintenance services for my bike. read more

Have always had nothing but good with Steve and his crew. May have to wait a bit cause its such a popular spot for riders but it works out cause they always have mags, racing on the tv and tons of gear and bikes to browse. The service rocks! Cool and down to earth staff. read more

What a great establishment! Steve and crew are very professional, courteous and friendly. Ordered some luggage for a Honda of mine and ran into some issues. They took wonderful care of me and helped me see my way through them. Great support and great staff! Will be going back for any future endeavours. read more

I had heard good things about this shop so when it came time for some major work, I had no hesitation in taking my bike there. When I picked up the bike, the brakes were still making terrible noises (a major reason I took it in). Moto said there was nothing wrong. Sorry, but I know when the brakes sound abnormal. So be it. A few weeks later, I noticed an oil leak. Took it back to Moto to have it checked because it wasn't there before they worked on the bike. They said it was leaking from the bottom of the jugs and they never touched anything that low on the bike. Sorry, they said, not a warranty item. Oh, and they said they were too busy to work on the bike right now. I should bring it back in a couple of months when things slowed down a bit. Wow, their business must be pretty good if they can afford to turn down a good paying customer! So, I'm riding a bike that splashes oil on my shoes until I can get it to another shop. Just today, I got back from an errand and there was a lot of oil behind the filler cap. I checked it with my fingers and it was loose! Idiots! They left the oil filler cap loose! I don't know if that's the only place oil is leaking from. I'll find out when I take it to a different shop so it can be checked over real good. At this point, I would never trust Moto-Authority to work on my bike again. EDIT 04/28/2015: The loose oil filler cap was not the only oil leak. Took it to the dealer. Got the bike back from the dealer and he found that the o-rings on the spark plug tubes were torn up. It is possible to accidentally lift the spark plug tubes when removing the cylinder head cover. If this happens, the o-rings should be replaced and lubricated upon reassembly. It would appear this was not done by MotoAuthority. The cylinder head cover gaskets were also in bad shape. The oil leak was because of those two things. There was no leak from the bottom of the jugs. So, while I cannot provide any absolute proof that Moto caused this oil leak, the evidence is strong that they caused it when they went in to adjust the valves. read more

As a new bike rider I did not really know what to expect entering this store-if I would get good service, overcharged and oversold, etc. I have to say I had a great experience and think I am a new lifetime customer. Steve was knowledgeable, friendly and made me feel very comfortable and spent time going over the benefits and cons of different products. He also helped me pick out the perfect jacket for a great price (I compared it to other places and know I got a great deal). Really had a great experience and recommend this shop to anyone that values good products along with great customer service. read more