When our A/C stopped working on a Saturday evening (90 degrees with 70 % humidity) when everything…read morewas closed, we called every repair person we could find in the Dothan, AL area. Robert of A & W Quality RV Repair was the only one to call back. He listened to the symptoms - dead A/C with 32 Degrees showing on the thermostat and no fan blowing. Robert quickly diagnosed the issue as the temp was showing in celsius not fahrenheit. He patiently walked me through resetting the temp and the A/c came back to life. We are deeply grateful that Robert returned our call when we were in dire need. I highly recommend A & W Quality RV service for RV repairs and will not hesitate to use them in the future.

These guys are dependable, and knowledgable. They a quick and reliable. Best of all, they come to…read moreyou! I had a/c issues in my 2015 Heartland Big Country, and they fixed it inna matter of minutes. They knew what to look for. Weeks later, i sustained some damage to my RV and they did the repair. Faster than Camping World ever could. My 5th wheel is in better shape now than it was before the damage. I highly recommend Robbie Adams and his partner.

I rarely leave reviews, but after this experience, I feel obligated to warn others about how…read moreunprofessional and irresponsible this business has been. I went to Mavis Tire & Repair in Troy, Alabama to replace two tires on my 2025 Kia K4. After inspecting my vehicle, they told me I actually needed four new tires instead of two. My fiancé and I agreed, especially because we were clearly told BEFORE any work was done that the total would include an alignment and balancing. We were quoted a total of $820+ and decided to move forward. We waited while the work was completed, and once the car was finished, we paid in full. Only AFTER we paid did they inform us that they could not perform the alignment because their machine wasn't up to date and my car was "too new." At that point, we were told a technician was coming THAT SAME DAY to update their system, and that we could come back within the next couple of days to get the alignment done. Trusting what we were told, we left. The next day, I called to follow up. I spoke with the manager, who told me the technician had not come yet but would be there by the end of the week. She took my name and number and promised to call me when the technician arrived. A full week went by -- no call. The following Monday (now over a week since my original visit), I called again. I was once again told the technician had not come yet but would be coming "that day" or by the end of the week. We were told to just keep waiting. A few days later, on Thursday, I happened to be at Publix right in front of Mavis, so I stopped by in person. The associate told me -- again -- that the technician still had not come. When I asked for an ETA, I was told they were "just waiting" because the technician has another job and is busy. At this point, it had been nearly two weeks since we paid over $800, including for a service we still had not received. Another week passed -- now approaching THREE WEEKS -- and still no alignment, no phone call, and no update. At this point, I called again and asked for the corporate number. Instead of giving it to me, they tried to keep me from escalating the issue by saying they could help. I explained the entire situation again, and they still refused to provide the corporate contact, telling me to "just give it more time." After calling AGAIN a few days later, someone finally gave me a "corporate number." However, when I called it, it simply rerouted me right back to the same Mavis location in Troy. It was NOT a corporate number. At this point, I was beyond frustrated. It had been almost a month, and no one had followed up, no technician had come, and no alignment had been done -- despite it being included in the price we already paid. I ended up going to Kia myself and paying additional money out of pocket to get the alignment done properly. Only then did my car start driving normally again. To this day, NO ONE from Mavis has contacted me. No apology, no update, no compensation for the time, money, and inconvenience they caused -- even after we were told a district manager would reach out. This entire situation feels extremely underhanded. It honestly seems like they knew from the beginning that they couldn't perform the alignment but went ahead with the sale anyway to get our money, only to tell us after we had already paid. I am not someone who complains often. I try to be patient and understanding, but this has been one of the most frustrating and unprofessional experiences I've had. I strongly recommend avoiding Mavis Tire & Repair in Troy, Alabama. This level of poor communication, lack of accountability, and dishonesty is completely unacceptable.

This location was great .I showed up with no appointment and they took me in in minutes .mounted…read moreand balanced my wheels and tires .they all had great attitudes .and worked quickly .they knew their jobs and did them well .it was worth what I paid .and I will go there again

Honest mechanics that do great work for a fair price. I wouldn't use anyone else in the Enterprise…read morearea!

I've been here three times in about the last year or so, I heard they were good. First time was…read morefor an alignment, second time I asked them to pressure test for a coolant leak, last time for tire mount and balance. First visit I had no issues. Second visit they were unable to find the leak, so I took it to the Ford dealership and they were able to find and fix the same day (spoiler alert, it was the heater core hose, guys). Last visit earlier this year I took in wheels and tires for mount and balance. They had them for a month before I just came and took them back to try somewhere else. They were able to get 3/4 of them done. They absolutely destroyed the finish on all four of the wheels, so severely in fact that in some places the metal surface of the wheel is also damaged. Against my better judgement, when I was asked if they could use ether to help seat the bead, I trusted them and said "do what you gotta do". Well, the guy used so much of the stuff it appears that the sidewall of one of the tires actually caught on fire. Goodbye warranty. This also destroyed the tire pressure monitor so completely that it doesn't even know what a psi is anymore. Tremendously disappointed to have had my things treated this way. Here's the kicker, I was still charged for mount and balance x4 even though they couldn't get the last one finished. I had to take it to Discount Tire in Dothan to finish the job. Which they did, by the way in about an hour. I guess it helps when you've got the right equipment and know what you're doing. Who knew? Aside from the poor work ethic there was absolutely no communication from them during the entire month they had the wheels and tires. Moral of the story is find a different shop. As far as I'm concerned this place is a barrel of monkeys.

The guys at Jim Whaley truly rescued us today. We were 2 hours in to our 6 hour trip pulling our…read more42' RV. We had a tire problem with our GMC 3500. The guys got right on it and it wasn't even 30 minutes before we were on the road again. I HIGHLY recommend this business. They were our angels today! Thank you so much!

Highly recommend Jim Whaley Tires on 231 in Troy! They have gone above and beyond to help us. We…read morehave purchased 4 tires and had all three of our vehicles serviced. Always friendly and timely!

Several reasons to recommend VT:…read more They're honest, plain and simple. When they came to my house to work on my RV, they got right to it. Within minutes, they diagnosed the problem and had it running again. They could have easily told me something major was wrong, but instead, they were upfront and fixed only what needed attention. Victor, an army veteran, clearly knows his stuff--his knowledge, skill, and professionalism go beyond what you might expect at first glance. The bottom line: if you want someone you can trust, call VT. They're honest!

Victor and his team are easy to deal with. You do not feel like you are getting the run around and…read morethey do not pressure you to purchase unnecessary things. The quality of work they provide is unmatched. They take pride in their work and it shows. I would recommend them to anyone that asks.

I needed a passenger window replaced after mine was suddenly destroyed. I got a window from a scrap…read moreyard at the end of the day and called J & M. They came out to my house and had the window replaced first thing the next morning. Very affordable and very convenient. So happy I called them.

I was very impressed with the level of customer service. They were able to get my windshield (with…read morerain sensor) overnighted. I called 5 shops around the wire grass and J & M were the second lowest cost, the most professional and accommodating, and the only shop that was able to get it done the next day so I could get out of town. The least expensive shop was only cheaper by 20 bucks and they gave me a time estimate of 3-5 days and were very unprofessional and unorganized on the phone. I would not have trusted my car with them even if they could have gotten it done in the time I needed. Everyone I dealt with at J & M were extremely polite and professional. They even picked me up from my house so my wife wouldn't have to wake our daughter from her nap and transferred my DOD decal to my new windshield saving me a trip to post. I will only call J&M next time.

Prompt service, quality work, and the best customer service I have experienced in 25 years of…read moredriving. Go to Roy's, you will not be disappointed!

Professional, fast and reliable. These are good, down home, people who care about their customers…read more I'll be back.

Absolutely recommend Ken's Super fair price and great at doing what they say they can do...,when…read morethey say they'll do it

I would not recommend…read more My husband called to order a new windshield for my car. Unfortunately Ken's office secretary ordered the wrong windshield because she thought the entire VIN number wasn't needed, which was pertinent to having to proper windshield with lane departure, etc. After being told they would "keep someone at the office on standby" to install the windshield the day of delivery, which was supposed to be the following day, we have heard nothing. After being told they would "call back" and "call back" to tell us when to drop off car yesterday, we decided to cancel the order. Nobody appreciates being told one thing and then crickets. Bad business all the way around in my opinion.