Was camping at magic pines campground from out of state visiting family. Keys got locked in the…read moretrunk of the car. Was able to call and get here in a reasonable time. Will definitely use him again if anything like this happens. Very friendly and will recommend to anyone who needs his services. Prices are more affordable than going threw car insurance roadside

From the owner: Professional career mechanic I grew up on the outskirts of the middle of nowhere New York and I…read moreknow what it's like to be stranded for hours and hours waiting for assistance so and says to why I am now a professional mechanic and I enjoy helping in emergency situations when people are stranded and in need of emergency service that my company provides we provide all sorts of Mobile Mechanic services off-road winch outs up to a certain weight limit fuel delivery if you ran out of gas or diesel jump starts with a battery pack or jumper cables emergency lockout services

After our Budget Rental car blew out a tire and we were stranded in nowhere Vermont and an hour…read morefrom anywhere, A Plus Towing and Recovery came to the rescue. Budget Roadside Assistance originally told us that they contacted a tow company, but apparently they didn't and when they did not show at the allotted time we had to call back and demand that they actually confirm with a new company. A Plus Towing and Recovery confirmed with Budget and then called us to confirm their pick up. As I had to wait for my family to return with a new rental car, the tow truck driver arranged to retrieve the car to coincide with when my family returned with the new rental so I was not waiting out in the middle of no where Vermont. The tow truck driver was nice, friendly and much appreciated. If we ever need a tow in Vermont again, I will use them.

From the owner: A Plus Towing is a locally owned and operated company by native Vermonters. We pride ourselves on…read morebeing one of the most reliable and cost-effective services in town. Our tow trucks can handle any of your roadside or towing needs. From local towing to long haul tows. We also offer emergency roadside services from tire changes to jumpstarts and lockouts. Our drivers are professional and always ready to lend a helping hand. So please, let us be the tow service you turn to with all of your towing needs. Tell your friends and family about A Plus Towing & Recovery and let us be there for you!

The literal fucking worst…read more I was in an accident on a trip to Vermont, and I live in Massachusetts. The state trooper who was first on the scene called snow and tow and to their credit, they arrived quickly. While the vehicle was loaded onto the truck, I asked where my vehicle was going, to which the driver of the truck replied Junctions Auto. Keep in mind I was visiting Vermont and have absolutely no idea what garages are in the area. I then double checked and asked when to call them, he said in about an hour, and then gave me their phone number. I was given a ride back to Mass as I assumed it was going to be set from there, the following day I called Junction Auto to ask about my car. The man who answered said they didn't have it. Naturally I begin freaking out, immediately calling Snow & Tow Services to which I received no answer, but I'm not sweating it yet, they could be busy so I leave a voicemail. A day goes by with no call back, I call again, no answer, again leaving a voicemail. Fast forward two full days with still no reply, and every time I called up until this point, it was during business hours. I ask my friend who lives in Vermont if they could check out their lot to see if it was there, when they drove by, there was nothing there, not just no car, but no business. The address they have listed leads to nowhere. After another day of no response I go straight to the police, and majestically within the same day I get a panicked call back from Snow & Tow Services after they received a call from the Police. I ask "why wasn't my car brought to Junction Auto?" To which he replied they never said that they never said that. After explaining that I quite literally don't live in the state and don't know what or where Junction Auto is until the driver of the truck who instructed me that it was going there, told me that. He continued to deny everything. I spoke with both Junction Auto and my insurance broker, and they both said the same thing. "They're a shady company who rips people off" Avoid this towing service at literally every cost.

From the owner: Our Veteran and Female owned business prides itself on providing excellent customer service to…read morecustomers in need of Towing and Roadside Assistance. We help alleviate the stress and worry in needing a Towing Company in Addison County, Vermont.

Ridiculous prices, slow response time, rude on the phone. Wouldn't commit what the ETA would be,…read moregood God.

These guys are great! I've used multiple roadside services over the years and they are by far the…read morebest experience. Knowledgeable and extremely good customer service. I highly recommend using them over anyone else, you won't regret it.

Great job moving 2 out buildings from the Rutland area to Manchester NH. The rate was very…read morereasonable. Drivers Brian and Alexandra were professional and polite. Yeoman work do by both. So glad we were able to move my grand daughters playhouse with us to NH.

we got into a hairy situation after going down an unplowed road after a snowstorm outside Rutland…read more While we thought we would never get our car out, these guys were friendly, confident, and showed up quick. They even picked us up from another location. Pricing was also very fair for the difficulty of the job. Highly recommend them, especially for those embarrassing stuck on a snowy road situations.

During a recent business trip to Lake Placid, we ran into some unexpected transmission issues…read more After asking around, Hoffman's came highly recommended by several locals--enough that we stopped counting. Apparently, they operate almost entirely via text, which seems to be a post-COVID communication adaptation. I explained the situation via text with "Taylor"--though to this day, I'm still not sure if Taylor is a real person or just the automotive equivalent of Siri. I let him know we were only in town for a short time and asked if they could get us in ASAP. The response was quick and honest: "We don't do ASAP." Fair enough. That said, they did manage to get the vehicle in within 24 hours, which all things considered, was pretty ASAP. Unfortunately, the part we needed wasn't available through their usual sources. Fortunately, we sourced it ourselves through our dealer and had it overnighted. When it comes to car repairs, the old saying goes: You can have it good, cheap, or fast--pick two. Somehow, Taylor and the Hoffman's team managed to deliver all three. They got us in as fast as realistically possible, the work was solid (as evidenced by the fact that I'm typing this 1,000 miles later, well on our way back to Reno, NV), and the final bill came in nearly 15% under the original quote. That's a rare trifecta. Dealing with Hoffman's does come with a few quirks, but in the end, they're a small price to pay for honest, competent work--especially when you're far from home and just trying to get back on the road.

Don't double up your jobs…read more They were supposed to tow my car. They took another call after already putting my car on the truck My car didn't make it to the garage until it was too late in the day on a Friday to be serviced. And this was after I had already tipped the guy. Not like there are a lot of options when you call AAA. Just beware.

Our van slid off our driveway, and AAA called Jags. Jags showed up several hours after AAA said…read morethey'd arrive, without contacting us. They were unable to pull our van out, and said they'd be back the following morning with a wrecker, with no qualifications. When Jags did in fact not return the following morning, we followed up and were told they would not come back until we sanded the driveway. We'd not been told about this requirement but had it done in 30min. When we called back, we were told they would come back that day. After many follow ups to Jags, always committing to return, we went to bed with our stuck van and no word from Jags. Day three began again, calling Jags. They were surprised that despite committing continually that they'd return, that we hadn't found someone else to pull us out. Said they'd be back sometime that day. At this point we called AAA asking for another vendor to help us. AAA called Jags anyways, and he refused the job, but again, no word to us from Jags that they wouldn't be coming. Glad we had food, as we were housebound for three days due to Jags. Never again.

Dropped my Suburban off with an initial price of $5500 for bodywork and paint. Went through three…read moreengines from this shop!!! Got truck back after he called me for payment over the phone (big mistake) and it's HORRENDOUS! Paid him $9,081.93 ($6,745 bodywork and paint -includes his cc fees and $2,336.93 includes his cc fees for engine work!) Picked up truck was horrified at bodywork. He sent pics from a distance which looked amazing but when you see it up close weld marks are visible where patches were done, seams rusting, exposed bondo, no paint on roof, excessive drip marks etc! Any professional after putting primer on and seeing these flaws would have NEVER painted it! To top it off, there are paint boogers all over truck and excessive drop marks!!! When we picked the truck up not only were we mortified at the bodywork and paint but the Truck didn't start!!! After his instructions of telling us it's our "ignition switch" and to "nail the pedal down to get it started" we drove back to NJ which was HORRIBLY. Called him several times. He initially said he would come pick it up w his flatbed tow and fix it (He's a Tow guy). He said repeatedly when we initially seen it, that if we're not happy he'll gladly strip it and redo it! A few days into back and forth calls and texts He decided to hang up and never return a call! We were scammed That's the bottom line. He had our Truck from January 1 through May 15!! He was going through a rough time w a forked passing away and had a bad accident so we cut him a break on timeframe . But instead of doing the job correctly he decided to do a rush Job. He does social media posts lying to his "cheerleaders" (FB friends) who he manipulates and lies to - while not giving them true facts or costs! Jason Gagnon is a fraud and a pathological liar!! My Truck is at a shop in NJ within 10 days of picking up from his shop. Found EXCESSIVE amounts of GAS in oil! Any mechanic knows what that means as the gas wore out my engine components - it's junk now!! We now need ANOTHER engine from his incompetence. The bodywork and paint need to be redone! RUN FROM THIS GUY! We initially met him by getting a couple of tows as we are Vermont seasonals. He talks a good talk and we befriended him. As soon as he got nearly $10K out of us and scammed, he has ignored us and left us with a terrible mess and a costly one! We asked him for for a fair settlement of $8,100 because he had paint costs - so we can pay another mechanic for engine pull and install ($2500) and so we can get our bodywork and paint fixed! He's refusing. Unfortunately we will be left w no choice but to hire an attorney. Stay away!!!

Called and asked for help with my tractor that was stuck. He asked me how much it weighs and as I…read morewas trying to figure it out he got annoyed and hung up on me. When I called back, assuming we had been disconnected, he said "oh your the guy who doesn't know anything about his tractor, I can't help today anyway, what more is there to discuss?" He basically refused to help, was rude and left me stranded.

Serivce was 5 star! Towed the crashed vehicle. Let us go back for what we left in the vehicle,…read morecalled us because he found other items we missed! Boxed them up for us to come back for. Kind, courteous, thoughtful. We chose him because we had used him before and had the same level of service. THANK YOU

I cannot recommend Midnight Auto Recovery Service enough! I have used Darren's services twice in…read morethe past year and both times, he was prompt, friendly, and efficient. The first time I had to use him, my car was on the side of Route 120 and the first thing he did was ensure my safety. I carry his business card in my wallet, in case I or someone else needs him.

I highly recommend Darren and his crew. I have had to call them a few times and they quickly…read morerespond and are very knowledgeable. I keep the phone number in my phone so that I always have it handy. Great prices, too!

We had Montshire tow the car from Grantham to West Lebanon. The driver, Zack, was personable,…read morefriendly, extremely professional and fast. He loaded the vehicle in no time and when it came time to unload it, he maneuvered it perfectly into the right spot. This is the second time (once for our other car) that we have called on them, and they have been great. They are also part of AAA.

Montshire auto has the nicest people that are friendly and you can tell they want to help you. Also…read morehave Ron who is the best mechanic! Had my pick up truck breakdown on highway in freezing cold. They came and towed the truck to their shop, diagnosed the problem(correctly) and fixed truck and it now runs perfectly. I would highly recommend this company for any automotive issues. They are wonderful. James Holland