Let me just start by saying that I have always had used cars, and I have been to more mechanics…read morethan 99% of people on the planet. I've been to probably 25 around different parts of the country. This is hands down, by far, the best, most competent, fair priced mechanic I have ever come across. And it's not even close. True diagnostics. Not just reading codes and getting you to replace things for the sake of charging you. John is a wizard and clearly knows cars unbelievably well. John figured out what was going on with my engine with so many other mechanics could not. John also figured out that previous mechanics hastily replaced things, and did so lazy, leading to problems in themselves. I've never tipped a mechanic before but I just had to do so after this service. My car wasn't drivable. It was kicking while driving. This car is my baby I've been road tripping around the country with it for 10 months. I had 12 codes before Double G Auto, now I have 0 codes. Car drives better than when I first bought it. I joked with John I would consider moving to town just so I could bring every car I ever own to him for the rest of my life. Would save me so much time, energy, effort and money. THANK YOU SO MUCH. I am beyond appreciate for my experience here.

Excellent and professional service by a family owned business. This is the only auto repair I have…read moreever used where I totally trust John to tell me what I need and what I don't need. He spent time with me riding around in the car to identify a problem. Their prices are fair and well within market rate, and the quality of their work is worth the costs. I highly recommend them.

Whenever we have an issue with one of our vehicles, we bring it to Essex Automotive because we…read moretrust them. With their first-come-first-serve style of getting annual services/tires done, there is almost never a time they will not take your car that day. The service has also been great, and they do not up charge on services or 'find' something else that needs to be 'fixed'. Very thorough service.

My recent experience compels me to ask myself would I want to give my business to this opertion?…read moreI visited its website in June to learn about their service offerings and, having some questions, sent my inquiries via their contact form: as of today, FOUR MONTHS LATER, I have had no response. While on the site, I noticed a field for discount coupons, but when clicking on it...NOTHING CAME UP!?!?...If this is the level of competence present @Essex Auto, I don't want them working on my car!!!!!

Al and Ann have taken very good care of my family's automotive needs for years…read more I very, very strongly recommend Al-An's

I was able to get 4 new tires and put on within 24 hours. The car drives like new, a dream car. I…read moreappreciate the integrity of Ann and Alan in their business. They are the best people to deal with. I highly recommend them! ~ Amber Forrest

Justin and his team at TJ's hooked me up big time. I came into town from 300 miles away on a…read moreSaturday night and the next morning at the hotel I found that I had a flat tire. Being a Sunday I was lucky that I was able to find a shop that not only was open, but who was able to help me! Justin was able to fix my tire quickly and get me back to the weekend, and at a great price. He was a pleasure to deal with, and I would definitely recommend TJ's without reservation to whoever may be in need of auto service in Burlington!

Honest and good work. They won't do service that isn't needed and they filled up my tires for me…read moresince they were already looking at the car. My go to in Burlington, especially since as a college aged women I have had some bad experiences at other auto shops.

I've been coming here for a couple years now for annual state inspections and quick diagnostics…read more("what's that clanking noise coming from the front of my car??" They have always been friendly, honest, got me in within a few hours for something urgent, and charged me what I felt was a fair price... They are backed up sometimes and there could be a couple hour wait or they might need to schedule you for a couple days out... but that just shows how busy they are and how many people trust this shop to do good work... Absolutely recommend to everyone!

Brought my car here for a simple fix. Took them two weeks. Was conned into having parts that didnt…read moreneed replacing, replaced with cheap-low-quality ones. Was fooled into thinking they had it under control and knew what they were doing. Finally got my car back and has not been the same since. Had a reputable mechanic look their work over afterwards and found parts were mangled and wiring was almost compromised. And the simple fix that I had originally gone to them for was never even addressed, they just bypassed it. While they were sympathetic and I wasnt charged an unbelievable amount considering how long they had it, I was still lied to. This could have all been avoided had they admitted they didnt know what they were doing. I now have to undo their hack job and replace everything with original parts and pay someone to do it right.

They were able to get my bmw in quickly and resolved an issue with it promptly to get me back on…read morethe road. The owner and employees were very knowledgeable and professional. I will be back for future service!

After spending over $6,000 repairing my granddaughters Volvo at this shop over the past 3 years, on…read moremy last visit the car failed inspection. The reason written was the side passenger mirror was not functioning. The cause was a broken turn signal in the mirror. After searching for a used mirror and having it installed, I returned to have my car reinspected. 8 weeks had gone by. This time I was told the car failed inspection due to the license plate light being out and a small dig on one tire (which was there during the first inspection). When I questioned Rob he became quickly agitated, defensive and ranted unprofessionally! Wow! Needless to say, I'll never return due to the questionable integrity of the shop and its customer representative Rob who needs to learn to deal professionally with customers!

This afternoon after dropping my bf off at work my car died and thus I had to call AAA thinking it…read morewas my battery but in reality I needed a new alternator...I know cringe so expensive but this shop was so kind to me after being referred to them by Chuck from AAA and they got my car fixed so quickly and efficiently. Regardless of how expensive it was to repair I was really impressed by this shop and I would definitely recommend it to anyone.

These guys rock. I had my truck there and they went above and beyond. ***great price, quick…read moreturnaround, awesome service. I will be going back and recommending friends.

Store was ok. The auto repair was hard of a location to get out off. Can't recommend them they are…read moreout of business

consistent high quality…read more I have been going to Bourne's for years with a wide variety of cars. the fact that I stayed with them over the years speaks to the high quality of their work and their willingness to discuss issues in detail. highly recommended. I have sent several friends to Bourne's and they've all been happy with the service. as an added bonus all the staff are very friendly, knowledgeable, and helpful.