This place was amazing. The service was great, not busy or rushed. Golf cart was great, no major…read moreissue. Once we got out golf the lady at the front seat told us that they had a private beach and pointed us to the address. The beach was great, prestige and best of all, NOT crowded. 5 stars all around.

Easy in and out, good gas powered carts, friendly staff, no haggle prices make this an easy pick…read moreme. They're about 1/4 mile from the ferry terminal. An easy walk.

It's just perfect place to rent a scooter, my boyfriend and I choose them because the price is…read moregood, but when we get there everything was just perfect, we was late but they wait for us and always welcome, nice and super friendly! We are planning to go back to Cozumel and for sure we will rent with Ernersto's just the best place! The scooter was in perfect condition and clean. Thanks to the employee Niceforo, he did a great job and also help us a lot. Thank you very much guys!

Ernesto's is located just a few blocks from the cruise ship pier. As it's just a little hole in…read morewall of place, it's difficult to spot. The easy way to find it is to look for the Royal Park Hotel. You'll find Ernesto's located directly across the street from the hotel. There are several things I really like about Ernesto's. First of all it has the lowest of prices for motor scooter or other vehicle rentals. Then, their prices include liability insurance which most of the other places load on to you on top of their higher prices. Also, the scooters I have rented from them have always been in good operating condition and always topped off with gasoline. The staff at Ernesto's also knows everything there is to know about the island, finding your way around, and more than happy to advise you on anything having to do with Cozumel.

My husband and I rented two scooters at space my husband and I rented two scooters at ATR rentals,…read morefrom 7/5/19 through 7/13/19. We have been renting scooters from Fili since 2005, when we come to Cozumel on vacation. They are always honest and reliable and reasonable prices for the scooter rentals. The scooters are always well-maintained and clean.

Awesome guys they handles any issue and question and even me keeping the car an extra 3 daysread more

Great price and fun cars. The staff is super helpful and it was an extremely honest and easy…read moreprocess.

Give this local establishment some love. You won't find a…read moremore reasonably priced scooter...2hrs for $25! Gas included! 24hrs is only $60. Driving on Cancun streets is safe. So much to see...go explore

I was unsatisfied with the work that this company provides. First of all they charge a big amount…read moreof money for the moped scooters. $90. And they were not willing to work with me. I recommend a different scooter place.

Fair prices, good scooters, clear instructions for rental and traveling around the island. Only a…read moresmall issue with the scooter--speedometer was not working, but I followed traffic and gauged speed based on sound and wind velocity. I was tooling around at a snail's pace taking it all in anyway--especially on the East side of the island. Every protocol was executed in full visibility so that there was no misunderstanding or sleight of hand.

This is the second or third time we've use this company. We rented a really old red convertible…read moreVolkswagen bug .it was not in great shape, but so much fun. I'm going back in February and will definitely use them again. Prices are great

We had a nice experience here renting a gofl cart to drive around the island. I appreciated how the…read moreprices were clearly posted and that the golf cart was filled with gas prior to us taking it out. I read reviews beforehand about golf carts with problems but Joaquin got positive reviews which made us feel comfortable. They gave us a map and had a free, clean, restroom that we used before and after our 8 hour trip around the island.

They gave away my reservation, they don't care you're just a number to them, they'll find other…read moresuckers to rent to. Lastly even if they say all they need is just your drivers license over the phone, you NEED a physical drivers license to rent from them. There are literally hundreds of other golf cart rentals around, stay away from this one!

Una escama completa. Me cobraron un día de mas por llegar a las 6 después de mentirme en el Hertz…read morede aeropuerto que me daban dos horas de cortezia como parte de un paquete. Y encima de cobraron $1000 por "limpieza" de un auto completamente limpio. Después decian que es por que un aciento estaba un poco mojado. Ni fuimos a la pileta ni nada. Solo un poco de sudor por el calor que hace. Asi que ojo, si traspiras, te cobran $1000. En total casi $2000 de mas (el doble) me cagaron. Todos mentirosos. Nunca pero nunca mas alquilo de Hertz. Digan me ustedes si este auto esta sucio!

Good evening. I'm reaching out because of an extremely poor experience I had with the manager at…read moreHertz rental at the Cancún international airport location. My reservation L50305859C7, was booked to be picked up on April 2. While I was on my flight to the destination, our plane had to make an emergency landing which caused us to miss our connecting flight outside of my control. I called hertz corporate number and informed them of the situation and they informed me that they would notate it on my account so that my reservation would remain the same and I would just pick up at the airport 1 day late. When I arrived in Cancun on the morning of April 3rd, I explained the above information to the receptionist. They called the manager who said they would resolve it and just said to get on the shuttle and come to the hertz office. When I got there, I explained the above-mentioned details to the clerk who stated my reservation was in the process of cancelling and I could only start a new reservation: at 7 times the original booked rate. I asked to speak to a manager; a taller gentleman in his early 40s. He became immediately dismissive and said there was nothing he could do for me and began acting extremely rude and unprofessional. He then became rude and dismissive to my pregnant wife who was standing there with my 6 and 8 year old children. When I called him out on that he immediately became PHYSICALLY defensive and walked around the counter getting in my face in a manner as if he wanted to FIGHT me. All of this was in front of my pregnant wife who was sobbing and my children who were also crying at this point. He then had to be PHYSICALLY RESTRAINED by his co-workers. When I asked for his name he covered his badge and refused to show me. He was a larger Hispanic male with short hair in his 40s. My wife and children and I then left on foot to walk to find a different rental car company. I am absolutely disgusted with the lack of professionalism demonstrated by this "MANAGER". As a professional who works in law enforcement, I was appalled by his behavior. Stay away from this company.

Was scammed by this car rental place. Rented a car from "ET" aka Eric Torres who is apparently…read moreaffiliated with this rental car place, he sits at the 5ta avenida & embarcadero a Cozumel Playa del Carmen Centro 77713 Playa del Carmen, QROO Mexico in the Paseo Del Carmen Shopping Mall across from Miniso store. He has a booth outside in the walk way right in front of Miniso! He offers tourist attractions and sold us the rental car through Rentadora Golondrina. We ride the ferry all the way to Cozumel, walk to the rental place, just to find out they don't even have the car we rented, and mind you it's getting late in the evening, and the rental is by day so they said they would have to go get the car we rented, I was not happy because at that point we would only have the car for 2 hours but we were going to do it until they presented us a contract in all SPANISH. About liability, damage, etc to the vehicle. We don't speak nor read Spanish, that's when I opened my phone to look the place up and seen the reviews, to which my surprise nothing but scam experiences, so we kindly declined asked for a refund and left. This has been almost a month ago and they have yet to refund me for goods and services I did not receive. Beware, don't do business with "ET" aka Eric Torres, or this establishment you will be scammed.

TOTAL SCAMMERS!!! We rented a car from a 5th Avenue vendor named Hector. When arriving at the…read morerental shop in Cozumel we were told we had to pay an additional $ 25 tax.... IN CASH!!! When we questioned Hector by phone back in Playa Del Carmen he wasn't of any help and told us we had purchased additional insurance which we had not. The rental agency in Cozumel actually had the nerve to falsify our original contract, crossed out that we had refused additional insurance and forged our name that we had purchased it thus accounting for the additional $25. WE NEVER AGREED TO THIS AND THEY KNOW IT. The BOTTOM LINE... Don't go to this agency and do your homework before renting in Cozumel! They are total scammers!