Awesome guys they handles any issue and question and even me keeping the car an extra 3 days

Great price and fun cars. The staff is super helpful and it was an extremely honest and easy process. read more

HTL Rental - Car Rental Near Me - Cozumel, ROO

Tried to run our card 2 times when renting. And tried to scam us out of our rental, do not recommend

Rented a small sedan for 2 days. Price was good especially because it included insurance and was delivered and picked up at our AI. Car was very basic and not new. Just fine. Only issue was that the nearest gas station is a bit away and tank wasn't full full when returned. They wanted $25 extra. After a brief argument, they relented. Joel was very professional. read more

HTL Rental - Car Rental Near Me - Cozumel, ROO

I rented a scooter from here; the price was reasonable. I had no issues and no weird charges on my card after checkout. They were invaluable and friendly, giving information and a map of the island. I would rent again read more

So when in Cozumel and you was to explore or find a nee beaches. HTL was the best car rental experience I've ever had. I texted them randomly with no advance reservation. Using what's app I selected vehicle from their web site and texted directly. They had the car delivered to our VRBO in 30 minutes. All the insurance. Liability and collision included at ~ $20 less than the first place I checked. The next day I called and the picked up Juan and team are exceptional and very courteous and the prices are great. Give them a call read more

HTL Rental - We rented the Automatic transmission Nissan Buggy, which is highly recommended for navigating the many speed bumps. - Car Rental Near Me - Cozumel, ROO

It's a great place to rent vehicles from. Good, transparent pricing, especially for motorcycles and scooters. It is a taxi away from the Cruise Ship port, but the prices you get can be worth it and the place is professionally run. Ensure you have your PHYSICAL license with you, otherwise, they will not let you rent cars or motorcycles. There is a place around the corner that we seen offer automatic honda motorcycles so keep that in mind. read more

We rented a last minute sedan and the place was easy to find, ok price, and a clean car. The workers were helpful and explained everything in English. The person who got our car was very personable and made sure everything was ok. There is a hold on your card, but it is returned pretty quickly after your car return. Just something to be aware of, so you are not alarmed. You'll have a lot of papers to sign and initial, but once that is done you will be on your way. I would rent from them again. read more

Easy process, car was clean and dependable, William is a very honest guy to deal with.

We were there in April and decided to rent a jeep for the day. I read reviews about other places and possible scams and these guys had the best reviews. The experience was fairly simple and cost was as advertised. You can also reserve via What's App (we did not since we were in town already). It was an old, manual jeep which was fine for a tour of the island. Lidio and Joe helped us out. They deliver and pick up to our hotel at no extra cost ($55 for the day). We will rent from them next time we come! read more

We got fooled by another Cozumel local car rental company and got stranded without a car during our Cozumel trip in March, thankfully HTL rental was there to bail us out and provided EXCELLENT service and a great dependable and clean little car for us, they even brought it to our Condo, the price was right and no hidden charges, what we got quoted is exactly what we paid, always quick to communicate back when we had a question, got out rental fir 4 days and love it, we will never rent from any other place. We returned the vehicle to their location downtown by the ferry, Return was fast and easy Thanks HTL! See ya next time! read more

HTL Rental - Late model Nissan March Excellent!! - Car Rental Near Me - Cozumel, ROO

A lot of vendors were trying to overcharge us when we were getting on the ferry from playa del Carmen to Cozumel but I saw a few TikToks that said they rent a car/scooter from HTL rentals for $55. So that's what we did! They did need a copy of our drivers license and there was a safety deposit of $250. The total came out to $75 - $55 for a manual transmission which includes liability insurance and they had an optional collision insurance for $20 so we got that to be safe. The jeep was in fair condition, no ac or radio but we didn't need it anyways. We had to return it with tank full but that's pretty standard. read more

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We were super impressed with how easy it was to reserve a vehicle in WhatsApp, how quickly they delivered it to our hotel, the reasonable prices, and the excellent customer service. We had originally requested a standard buggy but when that had issues they swapped it with an automatic buggy without raising the price. The car was delivered within half an hour and Juan was friendly and personable. He took time to get to know us, explained the insurance, and encouraged us to take a look around the car. From the website it seemed like we would have the rental for that price for 24 hours but he arranged a pick up on the evening. We only needed it that long and didn't want to be responsible for having it overnight which worked for us and I didn't get the impression it would have been an issue if we had asked to keep it longer. Juan was as timely about picking up the car as he had been dropping it off. The car itself was just fine. It was a bit older and had some dings but we weren't needing anything fancy for our loop around the island. We would definitely recommend them to others and use them again in the future. read more

HTL Rental - Car Rental Near Me - Cozumel, ROO

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Professional, Well explained and accommodating. We had no issues with HTL. Good new cars and reasonable prices. We would rent thru them again. read more

We decided to rent a buggy on the spur of the moment which we are glad we did. It ended up being the best way to explore the island. We could have rented scooters but after passing many a windswept tourist trying to keep up in an 80 km/hr road it convinced us we made the right choice. HTL easily explained everything. Their prices are as posted (and even better if you reserve on line). The insurance adder is not as daunting is you may think, they offer the minimum required and it's reasonable. Bring cash if you visit the ruins and a couple of hotel towels if you stop at a beach. Oh, and don't drive on the bike path, don't be that tourist. read more

HTL Rental - Mayan ruins mid island - Car Rental Near Me - Cozumel, ROO

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They get you out with a vehicle quickly. I'm not sure how new their entire fleet is but the jeep I rented wasn't the newest but it was good enough for a ride around the island. read more

I had the best high-stress experience at HTL. My party rented three jeeps from them while cruising with Carnival. We only had a few hours to explore the island. The staff at HTL were very professional and helpful. One of our party got lost and it looked like we were going to miss our ship. HTL went above and beyond to help us get to our ship on time. We made it back with one minute to spare. I can't speak more highly of this business. I would definitely rent from them again! They are honest, friendly, and very helpful. Thank you HTL! read more

Our overall experience was positive with HTN rentals. The only negative was the hotel and the company gave us two different prices, so we felt like they were taking advantage of us. The location was convenient to the main area in town. They delivered our car to the hotel and we returned it to the office in town. The prices were higher than another company down the block, but we had good service. We rented one Jeep, but it ended up not starting when we drove halfway around the island. We had no service, but thankfully a local called the company for us and they brought us a nicer Jeep to replace it in one hour. They took credit cards, which helped since we were low on cash. We really enjoyed the Jeep we rented and driving around Cozumel. I highly recommend renting a car and exploring. read more

Arrived in Cozumel via plane. Reserved an automatic jeep 2 weeks in advance via WhatsApp. Prices were exactly as stated during communication (fair price, honest business)--no hidden fees or gotchas :). Was a bit confused by the checkout process, but got the full deposit back :) employees were kind & patient and spoke wonderful English. Dropped us off at the airport in the end--made our travel experience extremely smooth! read more

This is our favorite care rental place in Cozumel. We have used them multiple times and the experience has always been positive. Highly recommend! read more

Rented a buggy from them, booked in advance through WhatsApp. Great service with no issues. Very friendly guys. Safe for tourist.

Our group rented the Dune Buggies and it was the best rental experience I've had on Cozumel. Cars were newer and in great shape. Communication was great. Will rent here again. read more

HTL Rental - Car Rental Near Me - Cozumel, ROO

We received confirmation and a reservation via what's app for a jeep rental price etc. we arrived on time to pick it up. when we arrived to the store they changed the price increasing it by $10 and also told us we could only have it for 6 hours not 24 hours . They said our only choice was to rent a compact car for the same price of the jeep. Then they required us to wart masks even tough the Governor of Quintana Roo lifted mask restrictions for all weeks ago. The male sales person was rude confrontational and challenged fed me to a fight when I told him this was unacceptable, unprofessional and stupid. He told me to fuck off. read more

Rented a Jeep for a few days here, didn't have any issues at all. They had great communication through WhatsApp and assured my reservation would be the actual Jeep I wanted. They even sent me a picture beforehand to ensure I was ok with it. read more

HTL Rental - Green TJ - Car Rental Near Me - Cozumel, ROO

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Fun!! They were very helpful and explained everything in detail, and I was surprised at how much detail they went into with checking over the rentals, and it was absolutely no problem, and no extra charges, after the fact, which I am always leery of! read more

Easy to communicate with, on time, dropped off and picked up from hotel. Very affordable

Great to work with! Sent them a message on Whatsapp and told them what we'd like. They dropped off a jeep and a buggy right at our front door......even picked it up when we couldn't figure out how to get to them during the Ironman Triathalon. Because of the street closures we also couldn't get to a gas station and they charged us a very conservative and fair price for what it would take to top up the gas. Affordable, easy, great communication. I'll use them again this coming fall when we head back to Cozumel! read more

We rented a scooter for one day while on a visit in July 2020. The gentleman delivered the scooter to our hotel for a convenient experience. All the paperwork was completed and explained with all pricing shown up front, no hidden fees. Pricing was reasonable and all equipment provided. The equipment was in good condition and we enjoyed the rental. The return of the scooter was fast and convenient. We dropped it off at their store location downtown, but they would have picked it up from our hotel if we desired that option. I will rent from them again in the future. read more

Last minute trip to Cozumel and HTL helped make it a great day! Great group and communication. We will be back! read more

HTL Rental - So Great! - Car Rental Near Me - Cozumel, ROO

Rented a "jeep" to run around the island. Apparently, they ran somewhere real quick to steel this one for us. Seats didn't work, seatbelts.. nope. Speedometer also a fail. Radio flopping in the dash and no power. Back seat was loose and the girls thought they would fall out at every move. Tires were bald and the canvass roof had to held on at speed. Then the glove compartment fell out and was handed to the backseat passengers. Brakes were very soft. The jeep showed up with nearly zero gas. I've been going to Cozumel for decades and this is the worst vehicle I've ever been given. They were very nice, but that doesn't make up for such crap products. We were pressed for time due to cruise schedule or we would've given it back and found another provider. read more

Best scoot company in Cozumel. I will never rent from anyone else. The workers provide excellent service and review everything you need to know. Communication was great and scooter was basically brand new read more

HTL delivered exactly what they promised! They picked us up across from the airport then we followed them to their office. Within 20 minutes we had our car which was in excellent condition, clean and ran like a top the entire 3 weeks we had it. The employees were always helpful and a HUGE bonus was the parking lot made available to us while we visited downtown. Saved us a ton of headaches and we will definitely be using them again when we come back in January! They rented us a completely reliable and safe vehicle for only $40 a day for 3 weeks! When we come back in mid January we will be visiting the office so I hope they remember me and give me the same great deal. We will be needing a car for at least 2 full months. If you at HTL can inbox me with the best deal you can make me please do so. read more

I'm a multiple return customer of HTL. Over the past few years I go to Cozumel every 3-4 months. I just finished renting a motor scooter for 15 days. In years past I had rented from a couple of other rental companies. But, my last three trips I will only go to HTL. HTL by far has the best scooters on Cozumel. They are all very new and in top condition. One important thing to look at with scooter rentals is if the tires have enough tread on them. HTL clearly maintains their equipment. The service from Luis the manager and his team is always outstanding. They are friendly and helpful and work hard to earn your business. I highly recommend them. And, I'll probably be going back at the end of May or early June and will ask them to have a scooter ready for me when I arrive. read more

I was really rude when I came in. It was a really long day of travel and 2 drivers didn't show up to pick us up. By the time we got to Cozumel we were exhausted and starving. We had a lot of luggage and dragging all of it to the office was too much in 98 degree weather. GET A CAB. It's not far but it's worth it. I didn't understand the deposit requirement, and it was a thing. But in the end it was a great experience. They were honest and patient. Highly recommend. Thank you for putting up with the hot tired and starving gringa. read more

Great product, competitive pricing, and the rental and paperwork process was straightforward. We really enjoyed our afternoon with the buggy! Glad they talked us out of a scooter! read more

They did exactly what they promised. Delivered is a Nissan Buggy promptly and the price was exactly as promised with insurance Included. I had earlier tried to rent at Mex and they wanted to tack on $110 for insurance at the last minute. This place is also friendly and easy to reach on WhatsApp read more

We rented two scooters for 5 days and had a mishap with one. They were very gracious and worked with us on the amount for the repairs. I highly recommend them! read more

I can NOT speak higher of this place if I wanted to. VERY friendly service, amazing prices, and quality buggies! If you're the person that needs to take photos of the vehicle before you rent, go ahead. However, this is ONE company you don't need to. They are VERY trust worthy! read more

Great little rental place went there was a five minute process driving my fast and the furious Mexican drift mobile around the island was awesome thank you guys read more

HTL Rental - Car Rental Near Me - Cozumel, ROO

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I Highly recommend using HTL Reservations to book your buggy or Jeep rentals! They brought the buggy's to the resort & picked them up with absolutely no issues. Very affordable and NO EXTRA FEES! However, I do recommend contacting them via WhatsApp not email. read more