I give these clowns two stars for the bait and switch they were able to pull on us. It's sketchy as hell having to meet up with some dude standing in front of Palmeros restaurant lol and then they try and scam another $10 USD for some ridiculous "tax". The best though, was the jeep we were issued - it was a mess with no functioning seat belts and it couldn't exceed 60km/h without going into a "death wobble" !!! I will throttle Emilio when i find him (he's outside the bus station probably scamming more tourists as I write this) read more

Was scammed by this car rental place. Rented a car from "ET" aka Eric Torres who is apparently affiliated with this rental car place, he sits at the 5ta avenida & embarcadero a Cozumel Playa del Carmen Centro 77713 Playa del Carmen, QROO Mexico in the Paseo Del Carmen Shopping Mall across from Miniso store. He has a booth outside in the walk way right in front of Miniso! He offers tourist attractions and sold us the rental car through Rentadora Golondrina. We ride the ferry all the way to Cozumel, walk to the rental place, just to find out they don't even have the car we rented, and mind you it's getting late in the evening, and the rental is by day so they said they would have to go get the car we rented, I was not happy because at that point we would only have the car for 2 hours but we were going to do it until they presented us a contract in all SPANISH. About liability, damage, etc to the vehicle. We don't speak nor read Spanish, that's when I opened my phone to look the place up and seen the reviews, to which my surprise nothing but scam experiences, so we kindly declined asked for a refund and left. This has been almost a month ago and they have yet to refund me for goods and services I did not receive. Beware, don't do business with "ET" aka Eric Torres, or this establishment you will be scammed. read more

Rentadora Golondrina - "ET" aka Eric Torres was supposed to refund my $104 USD and never did! Then has ignored my messages since! - Car Rental Near Me - Cozumel, ROO

TOTAL SCAMMERS!!! We rented a car from a 5th Avenue vendor named Hector. When arriving at the rental shop in Cozumel we were told we had to pay an additional $ 25 tax.... IN CASH!!! When we questioned Hector by phone back in Playa Del Carmen he wasn't of any help and told us we had purchased additional insurance which we had not. The rental agency in Cozumel actually had the nerve to falsify our original contract, crossed out that we had refused additional insurance and forged our name that we had purchased it thus accounting for the additional $25. WE NEVER AGREED TO THIS AND THEY KNOW IT. The BOTTOM LINE... Don't go to this agency and do your homework before renting in Cozumel! They are total scammers! read more

Don't rent from this place, they take advantage of tourism, over charge and rude people. El Peor lugar para rentar se aprovechan del turismo sus precios por reparaciones si tienes un accidente los cobran en dólares, te amenazan son unos desgraciados read more

Set us up for a police scam. We get to a checkpoint and the guys from the rental company were waiting there and were in kahoots with the cops to write us a BS ticket. We refused to pay them off and they made us sit there for 2 hours until they decided to write us a "real ticket" which included paying 300 dollars for the ticket at the rental agency to get our license back. They just so happened to pull us 5 minutes after we filled the car with gas and charge us an extra 60 bucks in cash for extra insurance. Corrupt police is an understatement. read more

Recommend? What's lower than no? Started w scammer Hector on 5th Ave, who called me a loser n told me to man up after I texted n complained that these rental double losers extorted me for insurance I declined but insisted it was local taxes!! They even changed the form after I left!! Regarding the car, total junker!! I figure Hector gets 20%, rental joint 60% n police 20%....how is this operation not shut down!!! read more

Beware of this car rental company pulling a bait and switch on their customers. Firstly, they use tour vendors as middlemen who stand at the pier who will overcharge you to reserve a car. When you go to get the car, they will try to give you a different car. This place is a small office in the middle of the block with no garage, so their inventory is limited. We reserved a car with air conditioning and they tried to give us one without. When we protested, they made us wait until they could find a different model that did have air conditioning. read more

Rentadora Golondrina - Car Rental Near Me - Cozumel, ROO

Do NOT rent from this place. All of their vehicles are raggedy pieces of crap. They scam you from the terminal on the Playa Del Carmen side...telling you that you are paying a cheaper price for the rental. You're not. Rentals are cheaper when you get to Cozumel...so are taxis. Their vehicles are falling apart. The whole backseat fell off. They are rude and just want your money. Find a more honest, professional, and respectable business to rent from. read more

DO NOT RENT FROM THEM: They pull the bait and switch scam. The car I rented for, as described- to what I got was a complete joke. I received a beat up, broken down piece of crap car- that had no license plate- and was not safe !!! They also charge on the spot a $10.00 tax- which is not a legal tax. Beware of the salesman on the way down to the Ferry for the Ultramar, he lies and tells you great stuff- and then you get ripped off over in Cozumel. read more

Buyer beware! These folks are total scammers and will turn from friendly to aggressive on a dime if you start to question anything about your rental. Almost got duped by this place but got a bad feeling before signing papers and decided to quickly look them up online only to find the most terrible reviews. After seeing that I quickly shifted to jump ship and told them we no longer wanted a rental and ask for our cash deposit back, as we hadn't signed for or finalized our rental yet but a worker had come by and taken the cash we had pulled out from the table even before we started reviewing the paperwork -- already a red flag. They quickly turned hostile and rude upon this change and refused to give us our money back for several minutes until someone was bringing another fresh couple from the street in for a rental and our loud arguing was becoming bad for their business. Luckily I was able to save my family and our wallets from a terrible experience by checking Yelp so doing my part to help spread the word to other future visitors. Avoid this place at all costs! read more

SCAMMERS!!!! DO NOT DO BUSINESS WITH THEM! They work together with Rosa tours in playa del Carmen (ALSO SCAMMERS!!!). Fuel meter does not work and they insist on you filling up the gas tank. When You get the car you can't see how much gas is in it. They tell you it's half way full and they ask you to fill it up all the way to be safe. This is an obvious SCAM!!! Also, cars are all beat up, rusted, full of corrosion, dented, scratched and dirty! read more

Rentadora Golondrina - Rentadora Golondrina - Car Rental Near Me - Cozumel, ROO

I am being kind with even giving them a star. Please don't just read this review but other people's as well. As you can see, this place is not recommendable. AT ALL. They use middlemen who target gullible tourists without a doubt. They employ guys stationed at Playa del Carmen to get you to put in a deposit for a rental scooter or car along with tours/excursion packages. Please please please don't get pressured to give in. My friends and I (we're all asian girls, yes race and gender are both factors) were definitely scammed. We spoke to a guy while we were in Playa who promised us a good deal. We paid the deposit because he claimed that his boss (the owner of this establishment) allowed him to give us a bespoke, cheap price to rent a scooter. My friend (a very nervous driver) who was the only driver among us was skeptical of driving a scooter around the island as we were first time visitors. The guy convinced us that they can easily change the reservation to a car if she backed out from getting the scooter. When we arrived at the office (which was a true hole in the wall btw), we were met by an employee who totally changed the tune of what we previously agreed on with the guy at Playa. He increased the price when we decided on getting a car instead. This was so infuriating when we were initially promised a fixed price on whatever rental we chose. Also PLS PLS PLS BE AWARE THAT THE RENTALS ARE SHITTY AF, very different from the photos and brochures. When we returned the vehicle, we had the option of filling the gas ourselves or paying them the amount instead. If you do decide to actually rent from this place, get the gas yourself PLEASE. They will charge you more. Please heed our advice because that was the one thing we did right. We paid about 250 MXN. They were going to charge us 600 MXN for it. Last tip: Take a photo of the gas meter PLEASE. (applicable to every rental you'll ever pay for in this lifetime) Without any hesitation, these people will nickel and dime you for the smallest details. Ugh. This was the lowest point of our visit tbh. read more

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CAREFUL you might be putting your LIFE in Danger!! Just as disgusting as their unsafe cars and the bait and switch they operate by the people that work there, unsafe sanitary conditions all around, dirty cars dirty place and dirty people with no masks. As I returned their crappy jeep, in which we could see the road, and had a broken clutch, I told them that this car was not even close to the pictures and we were ripped off with the price. He shrugged and said with a smile..Oh well... THEY operate under different names as well... RABANELY tours, yet another huge scam located by the marina some manager called Fernando Garcia Jimenez works in cahoots with them! I am surprised we were not kidnaped read more

If I could give this company 0 stars, I would! It started with the salesman, Carlos Herrera, that's located by the Ultramar ferry terminal(right outside Senor Frogs on Playa del Carmen). But he's probably lying about his name as well. Lies is pretty much all that came out of this man's mouth. He gave us a 'deal' on a 'buggy'. Wasn't a buggy at all and only allowed in manual transmissions. Outside of our actual reservation cost, he told us that all we had to pay was for gas - which was estimated to be $7. Nope, $24 and I'm pretty sure we got duped on gas because there's no way we went through $24 in gas with the amount of time we drove. He also gave us a wristband and said we could do lots tequila tasting and margaritas around the island included in our 'buggy' rental. We found ONE and the gentleman told us that we couldn't try it unless he took our wristbands. We don't know who was lying but didn't find any other stops around the island and couldn't find them on a map and/or no one else knew what these wristbands stood for. Lastly, when checking the salesman in the office, told us the insurance was required AND that we had to pay taxes but only in cash. After arguing for several minutes, he ended up saying the insurance wasn't required but taxes were but again, only in cash. Told him we didn't have enough so he accepted the $10 we had and moved on. So sketchy! I'd avoid this company and it's affiliates if you can. It seemed to be just lies. Even a representative at one of the local beach clubs told us that they've heard the lies come straight from their mouths. We travel to Mexico a lot and this is truly the first time that I've seen so many lies from one company. I'd avoid using this company at all costs. read more

Rentadora Golondrina - Copy of our receipt that clearly says only gas required. He also told us no cc but the bottom says only cc. - Car Rental Near Me - Cozumel, ROO

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This guy used another business name. Ones I paid 130 usd we walked to the ferry dock and then they made me change the sticker on the t shirt With this rental name Golondrinas. The car was all busted no gas nothing worked. they did not wanted to give me my money back. if you need a rental in Cozumel wait until you get to the island. read more

Rentadora Golondrina - Car Rental Near Me - Cozumel, ROO

Horrible and I mean HORRIBLE SERVICE DONT BOOK WITH THESE PEOPLE. They have people trying to sell you a package as a deal on 5th Avenue. We got two cars when told the scratches that were on the car a guy was supposedly writing everything down on a paper in which he never provided. When we came to return the car a group of about 4 men go straight to the corner of the car where a scratches was that the guy had already been told about saying that we made the scratch in which we didn't do obviously. When arguing back and forth with the men they said well you have an option either pay 82 dollars or call the cops. Of course he knew we were going to pay because the last ferry left at 9 and it was already 8:30. Totally should've checked out the place first on Yelp. RULE OF THUMB CHECK EVERYTHING ON YELP BEFORE BOOKING TAKE VIDEO PICTURES OF YOUR VEHICLE. THEY ARE SCAMMERS DONT BOOK EVEN SHOPPERS NEAR BY TOLD US OH YOU GUYS ARE GOING TO GOLONDRINA THEY ARE SCAMMERS. read more

Rentadora Golondrina - GOLONDRINA THEY ARE SCAMMERS. - Car Rental Near Me - Cozumel, ROO

This company is full of CROOKS never ever ever rent from here even your safety will be compromised. I come to mexico three times a year and this is by far the worse experience I have ever had in Mexico. First the buggy they gave us was extremely old please do not be fooled by the pictures. The tire popped we called the worker named Adrian, and he comes to meet us to tell us that we are now supposed to go fix the car ourselves.... what kind of car rental service is this? Also do not be fooled the insurance is fake... it covers absolutely nothing. We were told it was our fault if the tire pops. So we are not to pay $100usd to replace the tire.... keep in mind the tire was extremely old bald and had no traction on it. It is inevitable for an old tire to pop while riding around on bumpy unkept roads. We were spoken to rudely and then threatened to be involved with the police. Absolutely ridiculous. STAY AWAY at all costs please. read more

Please save your life and do not use these people I'd give this a zero if I could. We were scammed and it began in Playa Del Carmen with the taxi the Hilton called for us. (I'm sure he was in on it too). Taxi Brought us to the "ticket office" at the main pier. We had made last minute plans to go to Cozumel. It almost cost our lives. Rented the death trap jeep. Even after looking it over we still decide to take it out. Well, we were cruising down road and the hood Blew up and blinded my view. Luckily was able to pull over. My friend had to tie the hood back down and we returned the jeep. Once back demanded our money back. They laughed and said no you already took it out for 2 hours. I knew I was not going to win this case being in another country. So I told them I wanted another car. Gave us another shit box. Drove around the block and came to a stop sign. Stopped and preceded to go. Out of no where a guy on a moped slams into me. Damaging his bike and the car. He precedes to call the police. Another witness comes running over saying "negotiate, negotiate" says don't let him call the police it'll ruin your life. Hearing about the Mexican police I figured screw it so I gave him 200, as the police still showed up as we drove away. Went back to the shop and all 3 workers come running out knowing what had already happened. I'm like how would you know what happened? Guy says there's cameras on every intersection. lol I almost lost it. I said bullshit. Anyways he made me pay for the damages to the car too. Didn't care that he almost killed us with the jeep. I'm sure there's no regulations and insurance coverage and out flight was the next day. Another 500. Please read Yelp before you do anything, I know I will!! Btw the guy on the moped was perfectly fine. read more

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We DEFINITELY should have read reviews before renting scooters here! Total bait and switch. First, were suckered by the guy who sold us ferry tickets in Playa del Carmen. We thought we were going with a reputable place. This is NOT a reputable place! First off, they tack on charges for who knows what and try to get you to purchase additional insurance (unnecessary). We paid for 6 scooters but only ended up taking 5 (I wanted to just be a passenger) but of course they didn't refund us for the one scooter. They (and we) took pictures and video of each scooter before taking them. After we left, one scooter wouldn't idle (died at every stop) and had a throttle that stuck. Didn't know THAT until one friend (first time scooter driver) went flying through an intersection unable to stop! She was fortunate that she only tore up her shoe and scratched/bruised her foot. The company traded that scooter out and we were on our way. A while later another scooter died. They drove another scooter to us and we continued on our way. There were more scooter malfunctions but locals helped us work through those. At the end of the day when we returned the scooters the workers accused us of scratching a scooter. Of course the one they were talking about was one that they had traded us, so we had NO pictures or videos of it! We had just witnessed them accusing another couple of the same thing under similar trade-out circumstances. They said it would cost us $70. One of the Spanish speakers in our group argued with them and explained it was the scooter they had traded out and they offered to split the cost with us. We knew we were being had, and one of the non-Spanish speaking friends spoke the universal language of shouting and swearing. Finally the employee returned our credit card information and let us leave. It was a horrible experience. read more

Rentadora Golondrina - Waiting for a replacement - Car Rental Near Me - Cozumel, ROO

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This place is horrible. We rented a Jeep that had a cracked windshield, bald tires, no seatbelts, no brakes and kept popping out of gear. I should of known the price was too good to be true and even worse we waited 1-1/2 hours to get the keys to the POS. Also beware of Zippy in the market plaza who took us to this place and wanted another $40 after we refused to do a "vacation" presentation. Same as a timeshare. Beware both are crooks. read more

HORRIBLE, HORRIBLE!!!! Be aware of this rental place, they will try to sell you the rental before you board the ship... overpriced, their cars are literally JUNK!!! The worst experience of my traveling life. These people, the ones who sell you the rental package before getting to the island, and the people of the rental place SHOULD BE IN PRISON! read more

This place was the worst experience I ever had and the worst customer service ever. On The top of it the car was unsafe, the handlers didn't care , didn't answered they cellular when we ended up not being able to turn the car back on after refueling . We had to take a taxi to the rental agency to be treated with attitude and no customer service of any kind . This place should be closed down. Don't even think renting a car from them or any person who will be working for them In Playa del Carmen or Cozumel. I had to rate them with One Star to be able to write the review , they don't even deserve it, they are dishonest and the most unprofessional . Hope this will help people to be ripped off like I did. read more

Jeep we rented was NOT as advertised. We paid in PDC and when we picked the car up in Cozumel we would have run if they didn't already have our money. Jeep was so beat up and barely functional. All the check engine lights were on, seats were torn, vehicle was not fit for driving!! We even saw a cockroach crawling on the seat. I cannot say enough bad things about our experience.We were totally swindled by Golondrinas! read more

I've never written a review to any place that I have been to but this one deserves one. This is the worst place ever to rent mopeds from. PLEASE stay away and refrain from renting here, as they are a bunch of crooks. First of all, we got to the place and took off with our bikes for our ride around the Island. (We had the paid the insurance fee of $20 to cover for damage if total or any damages were made to the moped) Were we were covered with 80% of total damages. One of our mopeds was dropped as soon as we left and was seen by the person that handed the mopeds to us. It caused a small scratch on the front and side keybox area. He told us that it was fine and that no charges were going to be made. He assured us to continue the ride around town. Once we got back to the place, the supposed person in charge told us that we were to cover the damage and that it was going to cost $400 to repair those damages. First of all, when he saw us drop the bike at the beginning we told him if we were going to be charged that we would just cancel the rentals and get credit towards the cost. However, he had told us that we weren't going to be charged and thats what upset us. On top of that one of other bikes we rented (there was 4 in total) died on us due to bad service on the bike and the transmission gave out. We had to leave it somewhere along the road and in the end returned with 2 bikes only. We told him that we weren't going to pay as he told us that and he called his boss since he said he words weren't the ones in charged. Once his "boss" came he said that it needed to get paid no matter what. In the end, we had the cops come(cops don't help at all) to try to work it out. They threaten that we wouldn't be able to leave if we didn't pay so we ended paying them $125 and left. DO NOT RENT FROM HERE! read more

We were approached when buying our Ultramar ferry tickets over to Cozumel. An Ultramar employee recommended that we pre rent a Jeep for a fun open air day driving around Cozumel. We paid by credit card and then he had to take our photo to send to some guy on Cozumel. Once we got there we met the guy in front of the restaurant across from the ferry terminal who walked us over to Golondrinas. So sketchy! Once there they made us fill out some more paperwork and insisted on another $100 pesos for "tax". Finally he brought out the biggest POS Jeep on the island. Full of dents and scratches and dirty with no functioning seatbelts. It was standard transmission, loud and extremely uncomfortable. I did not see a Jeep in worse shape on our travels around the island that day so I would say that any other company would be better than this one. read more

Scammers. Helmet straps were broken and they tied them to our heads, headlights didn't work, and they had zip ties keeping the mopeds together. We were pulled over by police bc a helmet fell off of one of the people in our group (due to the broken straps to begin with). They blamed their faulty equipment on us and made us pay extra money for "returning them broken". Please save your stress and money and go elsewhere. This place is a recipe for disaster. read more

We wanted to rent a 4 person buggie for a day to drive around the island on our last day in Cozumel so we started walking towards a place we saw down the street from our condo. As we passed Golondrina, Victor runs out and tries to reel us in with their "best priced rentals!!!!". We asked about the buggie which he said he doesn't like to rent out because they're "low to the ground" (turns out he didn't have any and was just trying to talk us into renting something else from him.) He said he would rent us something way more comfortable and better: a Jeep Wrangler. My family was intrigued and he even sweetened the deal by saying he would come pick it up at the airport the next day when we go in for our flight so we wouldn't have to take a taxi. So we caved in and paid. We must have gotten the shittiest Jeep Wrangler in existence, like straight out of a junkyard. The whole thing was rusted to hell, seatbelts didn't work, the emergency brake was completely corroded off, the tires were bald, and the poles supporting the top were eroded away and so the whole was attached to the car by the canvas straps. This car was literally being held together by straps and prayers. We had to return it early because it started making a weird noise like it was about to explode and frankly we wanted to live to see the next day. Also, good thing our group knew how to drive a stick shift because they didn't tell us that it was when we signed all the paperwork. It was also very difficult to get in and out of in the back because the front seats didn't move forward. Not to mention there was no space for our luggage anyway to drive it to the airport the next day. Don't do what I did. Do not trust Victor or any other shyster in that place. read more

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poor quality is bad need of repairs. rented 3 jeeps & a scooter. all had issues of some form. no windshield wipers and was huge rain storm on other side of island. when we returned jeeps after 1 in less than a half hour and the other 2 wishing 2 hours they laughed when informed of deficiencies. brakes and steering didn't work well at all. seats moved when stepping on gas. holes in the floorboards. They told us they are inspected. I think NOT. do not recommend even if they gave them away. Affiliated with the sales kiosk outside senior frogs at ferry dock off 5th ave. they laughed as well when we got back and so oh well. too bad for you. read more

I wish I'd have read the reviews first! We got a "deal" on the mainland only to find it was half as much on the island. Our Jeep had no seatbelts in the backseat - with kids. The soft top was torn in multiple places. The casing around the stick shift was torn and hot air from the transmission was baking my feet. I'm just happy to be alive, really. They wanted an extra $9 in tax when we picked up the car after paying for it on the mainland and being assured we would not have to pay more. I think that $9 in "tax" would have got us a half decent car and if we'd known we would have surely paid it. As it was, we didn't feel like we had much choice and it was a $90 lesson. Beware if you care about the safety of you and your passengers! read more

Complete scam artists, their cars are not safe at all. No AC, doors didn't work and it was dirty. These people are low life thieves and crooks read more

The worst!!!!!!!!!!!! Be ware these are bandits!!!!!!!!!!! Do not rent here!!! Bait and switch, additional charges for tax and insurance ect ect ect. read more

This place is a total scam. The jeep they handed us kept stalling every two minutes. At a point we had to push it. The seats were all ripped and outside was trashed. When i complained they literally were like two bad. I wouldnt recommend to anyone. Save yourself the money and hassle and walk rather then renting with them. read more

Cars are trash vehicles are going to breakdown at one point. Like Kenny KO "Be Careful!"

This organization is a complete scam. They claimed we damaged a scooter and tried to charge us $500 for a scratch that A) already existed and B) for which we had a loss damage waiver. Hold you and you card until you miss your ferry and are forced to pay in order to leave. They even threatened to call the police when we discussed the issue with them (never having attempted to leave). The buggy we rented was barely functional, fully rusted, and wouldn't shift such that our experienced driver could minimally navigate. read more

DO NOT! AND I REPEAT DO NOT Rent from these guys there a humongous scam. They rented us the most sketchiest unsafest Jeep you could ever find. We called the guy as we got on the road and told him that it was and he said oh no its fine, if you have any problems at all well send another vehicle for you, so not wanting to waste anymore of our limited time we continued. It ended up breaking down, we didn't even get to tour the island and we got stuck in the scorching heat stranded! When they finally came and got us, they absolutely lied and said that they told us to come back for another vehicle, and we didn't. They wouldn't refund us our money and ruined a perfectly potentious day to tour the beautiful island. LIARS, CHEATERS AND SCAMMERS read more

Rentadora Golondrina - Car Rental Near Me - Cozumel, ROO

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We rented a jeep from Extreme Tours in Cozumel, Mexico and want to let you know it was our worst experience. The jeep should not have been rented to anyone. It was a death vehicle. There were no seat belts, the odometer did not work, no spare tire, no brake lights, only one front light that worked at about 30%. We came home one night in the dark, not knowing that the lights did not work and we could have been killed. We talked to the guy the next day on the return of the jeep, and he had nothing to say but we should have called them. Our phones don't work in Mexico and could not make an outgoing call. There was no way to call them! This Jeep should never been rented out to anyone.....period! It was such a dangerous vehicle to drive. I would appreciate if the owner could call me back or write me and let me know what you could do about this problem we experienced on our wonderful vacation. It could have turned out way worse on that way home! We were all scared to death until we made it back to our Hotel. read more

This is the worst place in Cozumel. We rented what they call "Mexican Ferrari" we knew that it supposed to be a cheap car but what we got was just junk. I've never seen a car like this...it has dent all over, scratches and super dirty inside. As I have a toddler I asked them to changed it for something in a better condition and they brought another car in worst shape. Those cars should go into a junk yard...they are not definitely save as they don't have seatbelts, the brakes barely function. Stay away to this place...in plata del carmen the person in charge's name was Angel...STAY AWAY!!! read more

SCAM! Avoid! If I could give them less stars I would. We paid the $30 US for insurance on 2 scooters. They said that only covers 80% of any damage. Had a half dollar size scratch for a slight lay down. Charged us $130. I refused. He told us we couldn't leave. He dropped it to $100 and had to be cash. Looked up the price for a brand new one, it's $750. Which means, he's saying that small scratch is worth $650 in damages. Complete rip off! Will be contacting the guy who sent us there and Profeco. read more

Bad experience. Got a hummer and the ac didn't even work. Will never recommend this place. Very disappointing

Read all reviews, I'm sorry I didn't, first the lied when they say there are no taxies, they are plenty on the island,second the car they gave us was a junk, unsafe piece of shit......it was that bad that I have to return it after 5 minutes and demand to return my money, they wouldn't return the money of course but gave me a replacement that was far from a decent car, just avoid this place, it is a scam, don't deserve one star read more