I have used Douglas Automotive for years and years on both my personal and company vehicles. I…read morecan't even begin to tell you how professional they are and very competitive on pricing. More so, they stand behind all the work they do and several time I had no charge visits. Would recommend to everyone. Harry Reeder

These guys are awesome. Alex and Brian were great at explaining the process of getting my rotors…read moreand pads done on my vehicle. I went in in the morning and my car was ready by early afternoon. Price was fair, too and the service was exceptional. Will definitely refer Douglas Automotive to my friends and family!

The crew at Douglas Automotive in Nevada City is the best of the best!…read more - premier auto technicians - reliable + fair prices - top tier customer service I needed a ride to and from my house and the shop and Randy and Jeff made that happen for me. I appreciate this team so much! Customer for life.

Unprofessional, immature, disrespectful and sarcastic when questioned about a bill emailed for…read moreservices rendered without first calling to discuss the changes needed and get approval on price and what to move forward with. Instead of taking any accountability or kindly speaking into any misunderstandings, he immediately responded with sarcasm and disrespect - "Oh well we can undo the work we just did and you can have an non-functioning can instead." He ended up reducing the price. No kindness, non engaging and simply an a%#hole. Cold and cut off. He could have been having a bad day, bad month or bad year which I feel for AND you run a service business. Just lost 3 clients.

Love the service, and the prices are great. They always find time to fit me in. Nate is wonderful.read more

Needed to find out why mini cooper was loosing power,they checked it out an found the exaust is…read morepartially closed. Friendly,fast an a great place to do bussiness

Rating: (5/5 Stars)…read more Highly satisfied with Automotive City! They perform fast, high-quality, master-level work with complete financial honesty and mathematical transparency. Honest Labor: Each job was billed strictly by precise, standard guide hours without padded time. They even proactively gave me an overlapping labor discount on related work. True OEM and Aftermarket Pricing: Sourced high-quality parts, Napa and Genuine Toyota factory parts and passed them through at true dealer MSRP without arbitrary shop markups. Massive Value: Their automated matrix contract discount saved me over a thousand dollars! Spencer and his automotive technicians are hands-down among the finest in the industry. The outstanding level of patient and considerate customer service provided by Spencer and his staff, combined with mechanic expertise of their ASE Master Certified Technicians is simply elite. Automotive City, Inc. is friendly, efficient, fair, and honest, with down-to-the-penny competitive invoicing. This is not super common in this industry. A real community gem in Nevada County! Highest recommendation!

They are amazing! Got my car in the shop immediately, the job was done. Within 2 hours. Excellent…read moreservice! Highly recommend!

I want to Thank Tim and Chris for Smogging my van. Very nice gentleman understood I was in a…read morewheelchair and didn't make me get out. Took me in right away. Wonderful family owned service.

Wow! I was a frantic Mom driving my daughter to school and my car starts failing. I called and Tim…read moreimmediately let me bring my car in. Within 24hrs I had my car back and running! Best experience ever.

I had an excellent experience with Certified Auto Repair, and a big part of that was the customer…read moreservice from Ryan. When I first called, Ryan was upfront and honest about their scheduling timeline and let me know they were typically booked about a week and a half out. I didn't schedule immediately because I wanted to compare quotes from other shops, but after calling around I decided to call them back a couple days later. Ryan confirmed the same availability window and unfortunately their next opening was the day after our road trip was supposed to begin. I thanked him anyway and figured we were out of luck. Then, about 5-10 minutes later, Ryan called me back personally and said he had reached out to some of his morning appointments for the next day and was able to fit me in if I could do an early drop-off. That kind of effort is rare. He didn't have to do that, but he went out of his way to help us out knowing we had an important trip coming up. They completed the much-needed work on the vehicle and took a stressful situation completely off our plate. That small gesture earned them a new loyal customer. Honest communication, real customer care, and willingness to go the extra mile still matter, and Ryan absolutely delivered on all three.

I cannot say enough great things about this place. It has been my go to since moving to Grass…read moreValley. Ed and Ryan are a great team and the job always gets done right. This is one of those small town shops where you are on a first name basis with everyone there, and the biggest thing is trust. I know that if Ed tells me something needs to be done then that is the reality of the situation. No upselling, or anything like that. Just good honest hard working people.

This is my second visit and I really appreciate the service I have received. The staff is friendly…read more(as are the dogs behind the desk ) and I never feel upsold. This time in the course of checking my car they identified that I needed a nail removed from a tire--a service they don't perform--and they circled the nail, recommended another business and called ahead for me. Prices are fair and I like patronizing independent businesses in my neighborhood.

Top Tech is the best for your vehicle maintenance and repairs! Went today..march 6..see receipt…read more What i like about this place is that they don't try to upsell you! Its refreshing as a single woman to not be taken advantage of when it comes to repairs on your vehicle. Today i got my car smogged and everything ran smoothly. I made an appointment which really helps. They have a warm sitting area with wifi and complimentary coffee and water. Conveniently located off of Rough and Ready Highway in Grass Valley ( across from the cemetery). KAILA waited on me and she was friendly and knowledgeable. Great experience as usual! I believe its family owned and customer service is very important to them! I am thankful i found this place a few years ago. Great job!

my husband and I have had our automobiles serviced by Volz Bros since I moved up here in 1986 when…read morethey were "really Volz Bros". Always happy with their work & pricing! I'm now 88 yrs old and going to set up an appt for my 2013 Honda Fit. Chances are it will be the last & final as I don't drive much anymore.

After going to Volz for maybe 15 years these words come to mind- honesty, skill and trust…read more When I take my car into Volz​ and hand over the key I have complete trust in everything they will do. I have never been disappointed. I can always trust that they will be completely honest with me, never push work that is unnecessary and do the same excellent job that they would do on their own cars. Knowing that brings me peace of mind. I have never had all of that with any other auto shop so I won't go anywhere else. I highly recommend Volz to anyone who requires that level of trust