What I got: Tire Repair (~$32)…read more Aya's take: Unfortunately, I had experienced my first flat tire and was pretty convinced I would need to buy at least 1 new tire. With 9 locations in NJ and overall decent reviews, I I called before heading over to ensure they had the tire I needed. I spoke to JR who was super friendly and present. I drove over, checked in, dropped my keys off, and waited. He told me it would be about an hour (which turned out to be an accurate estimate). The good news is they said they were able to patch up the tire and I didn't need to buy a new one! I was surprised and relieved. They also ensured my wheels were balanced and that the rest of the tires had no issues. Overall, I had a positive experience here and would recommend their services.

Got my tires a few weeks ago. The service, pricing and quick turnaround was top notch. Kudos to…read moreBob at the front desk. He was very helpful, polite and knowledgeable. Would go back in a heartbeat! M. Simone

I always feel comfortable with the analysis for my repair needs or service requests at Freeway…read more Anthony and his team are always top notch! I have recommended them for years!

A piece of tire was scraped off because my teenage kid hit a curb, so I went and ask them to take a…read morelook. The person inspected it and told me that it should be fine (she explained that she didn't see any liner from the spot) and that I don't need to do any work. Greatly appreciate an honest business that doesn't try to take customer for a ride!

I can't say enough good things about the team at Mavis Tires in Dover, NJ, especially James and…read moreLenny. I blew a tire on I-80 and had my 2013 Nissan Pathfinder (160k miles) towed to their shop. What started as a flat tire turned into a much bigger issue, but thanks to their honesty and care, it was handled in the best possible way. Once my car was on the lift, Lenny immediately noticed that my rear subframe was completely rusted, posing a serious safety issue. He took the time to walk me through everything he saw, explaining in detail what was affecting my car's performance. He didn't just point out problems--he provided cost-friendly solutions and created a package that addressed my vehicle's most urgent needs without overwhelming me financially. All four tires needed to be replaced, but when the work was complete, the difference was unbelievable. My car now sits higher in the back, drives smooth, and feels practically brand new. Another shop had quoted me $3,500 more than what Lenny and James were able to manage here. Honest, knowledgeable, and customer-focused--this is hands down the place to go. Thank you, James and Lenny, for your outstanding service!

Worst customer service experience ever. I brought my car in at 2pm, Jim, the manager, gave me a…read moreprice for tires that he had in stock and said it would be about 1 1/2 hours. There were no other customers in the shop at that time, as I sat down to wait. During the afternoon several people came in and out for tires and repairs while I continued to wait. By 4:30, there was only myself and one other client, who came in after me also, as several others came and went after I came in. When Jim took that clients car also ahead of me. I asked him if he was putting me last because I'm an older woman who sat quietly. He was so disrespectful, said he told me it would take time, lost his temper and shouted to the tire techs 'put her old tires back on and let her leave' ! I left with my original tires put back on frustrated and furious over his bad tempered treatment. The last client there with me said you should have been treated better. The tire techs and the other manager offered their apologies while Jim just glared at me. I said I'm giving you a bad review. Terrible treatment and experience and I would not recommend this shop.

I've been going to STS Tire for a few years and the staff is always friendly and helpful. Recently,…read morebrought my car in for a full brake job and the pricing was competitive. The guys confirmed the quote over the phone before proceeding and the had the car done in a couple hours. Overall great experience

Great customer service and professionalism from the manager! He is AMAZING ! Very welcoming and I…read moregot the best deal possible for two tires! I am DEFINITELY a customer for life!

AVOID AT ALL COSTS:…read more I went to get an oil change from this location, added some extra things I knew it needed. Not only did the front desk person fail to provide a cost sheet (required by NJ consumer protections law) and then the mechanic broke my glovebox due to negligence by pulling it off the hinges too hard. The one manager who helped me is probably the only thing this location has going for it, they fixed the glove box for free but then broke the trunk lock switch in the glovebox making it impossible for me to get into my truck. There seems to be a general lack of care for your vehicle and a lack of double checking the work being done to your vehicle. I tried calling again, was told I would get a call back about the situation but never did. At this point I realized going through the headache and whatever they'll break next wasn't worth getting the part fixed by here again.

They have great customer service. The gentleman Mark helped me out very professional nice guy . I…read morewas in and out within an hour.

Great service took care of my oil change and brakes, their prices were fair. They even drove me…read moredown the road to a cute coffee shop so I could wait there and get work done.

My mom, who's a senior, needed some work done on her vehicle, starting with fixing a slow leak in…read moreone of her tires. I live out of town, so, after a little online research, I reached out to Rockaway Service due to their 5-star reviews. When I inquired as to the cost of plugging a slow leak, I was told there was no charge as it was a service they perform for free. I was taken aback. No charge? Naturally, I had my mom drop the car off. Pat and Dan were very nice. A short time later Dan called me to discuss an issue with the sub-frame. My mom's vehicle is a Jeep Compass - subframe rotting out is a well-known and common issue. I was actually already aware of this on my mom's car and had been keeping an eye on it for the last year or so, knowing it would need to be replaced at some point. Dan texted me photos of the current condition with his recommendation that I not put it off any longer. The photos he took while the car was up on the lift showed the rotting had progressed much further than I could see from my vantage point with the vehicle on the ground. I grew up working on cars my entire life: My father was a huge do-it-yourselfer, so I know my way around an automobile. I know if I'm being spoken to honestly or not. I was trying to hold off because it could be a pricey repair, but Dan was correct - I could not put it off any longer. We made arrangements to bring the car back in a week. My mom dropped off her car to get the repair done and they actually drove her to work - unfortunately, the repair took a little longer than expected (as these things sometimes tend to do - it happens) so they picked her up at the end of the day and drove her home! Knowing my mom needed the car (she a senior widow, living alone), Dan stayed late the next night, finishing the repairs and then he personally delivered the car to my mom at her house! Who does that? Both Dan, Pat and even Denise (the woman that answered the phone) were all pleasant and professional. They went above and beyond what I would consider to be "normal" service. My mom is ecstatic about how much better the car drives and I'm very happy with the pricing. I think everyone can agree that it's very difficult to find a mechanic you can trust, and cold-calling one like I did here was a gamble. But it was a gamble that I'm glad to say paid off. I can't say enough good things about the way they treated both my mom and me. I know I tend to be overly wordy sometimes... but this time it's warranted. I just wish I lived closer to them, as, based on this experience, and the way they treated us as a first-time customer, would be very confident having them service my entire families' vehicles. I have no qualms or reservations about recommending them. Thanks, Guys! Brian Dowling

Provided friendly honest work to this happy customer for almost 10 years. Sorry to see them close…read moredown. Good luck to Rich and the boys. Thank you.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

They don't know how to work on hybrid cars. They did work but then I had to go to the dealer to…read moreget the work repaired.

I love this place everyone is professionals and nice to all customers . I would recommend their…read moreservice to anyone that's need car services done on their cars

Excellent service. Hank is a gem. Repair is always done right the first time at reasonable rate…read more Attends to small issues at no charge. Good front office staff and scheduling. Highly recommend!

Paid 800 for valve gaskets installed a few months ago. I started to get miss fires so i changed the…read moreplugs. Found a ton of oil in the wells. I pulled the valve covers and they missed the gaskets around the plugs. Nice guys but im done. The blue is the new i installed and black are the old.