Sensitivity from the employees. I went for my 3rd time today to get my license & vehicle registered…read morein NM. I can only go 1 day a week since I'm taking care of my dad while he's on hospice. The first time I went, 3 weeks ago, I was informed I didn't have all the info I needed & was given a paper with requirements needed for proof of residency. The 2nd week I got a different lady. She informed me I still didn't have the needed proof & when I asked tried to clarify exactly what I needed she just snapped & said it was on the paper. I asked if it needed to be printed since I could show digital proof & she rolled her eyes & said it needed to go through their scanner. The 3rd week I got the first lady again. She was pleasant & helped me with my license & explained what I needed for my vehicle. She took my picture for my license & went back to her eindow to finish. The rude, unhelpful lady from last week saw my picture & made a very loud comment asking why someone would do that to themselves & the lady helping me laughed. My hair is just now starting to grow back but it doesn't matter why, that was a comment that never should have been made. I tried to shrug it off but I'm having a hard time with it. That comment should never have been said, much less loud enough for me to hear. I have to go back next week & am definitely going to talk to a supervisor. People like her should not be working with the public, especially with customers. If I could I would go out of Artesia to finish the process of mo ing to NM. A state I'm not sure I'm proud to call home if that's the attitude acceptable by the state.

Wife has Macular Degeneration and is 82, the clerk was extremely patient and helpful, wife did get…read morea new license. Thank you Artesia MVD.

In my adult life, I have had to get driver's licenses in 4 states and 6 different license offices…read more This BY FAR is the LONGEST wait time. I got there really early before the doors opened. I am not joking when I say I was probably about the 20th person in line at the door. Of course not everyone was there for regular DLs, so "my line" was probably even shorter... right? WRONG! I had all of my documents in order and got my number/ticket within 5 mins of them opening the doors. It was not until over 3.5 hours later that my number was called. I was getting SO frustrated because I was missing work for this. Had I known it would take forever and a day I would have requested the time off work to get it done. They had like 23 booths but only 3 people working. And then they service people for Commercial DLs first it seems. And in this area, there are A LOT of those. And then I noticed the few people who WERE working took a 15 or so minute break and they hadn't even been open 4 hours yet. I was so extremely frustrated by the time I got out of there almost 5 hours after I first got there.

Honestly this is the worst place ever these people are very inhumane and have no consideration…read moretowards people in life. I went in for my appointment got there on time within 30 minutes and they denied me to take a test just because everyone wanted to go home by 5 PM. I was told if I got there within my timeframe of my appointment I would be able to take a test the woman there were laughing at me. It's like a game to them, they get a kick out of rejecting people like if they're gods or something. It's a pity that people are like this but on judgment day when God is near He will take those who help other not mocked them. What a shame of humanity these people can show you. I highly recommend stay away from this place evil lives within them and they enjoy it.

I called to get information on my taxes and a very rude person told me that the property tax office…read moremoved10 years ago. As a citizen of Midland, I do not keep up with which office moves where, as I have do not use these offices frequently. Most important I do not need a rude county employee to answer my questions when I need information. This person needs 10 years of sensitivity training.

If you live in Midland County, this is the place to go to get your vehicles/vessels registered,…read moretitled. etc However, this is not the place to go to when you lose your vehicle title and stuff they can't do at the tax office. You will need to go to the Regional DMV office in Odessa.

Village MVD is a third party full-service Motor Vehicle Department with a... wait for it... drive…read morethru! In addition to this Hobbs location, there are Village MVDs in Artesia and Ruidoso Downs. This particular place took over an old bank - they still have the tube canisters... minus the lollipops they'd send my mom over when they'd ask how many children were in her vehicle. Lol. There are two reasons why I knocked off a star: - they charge $22 cost recovery/registration renewal fee - they do NOT offer driver's licenses or IDs, handicap placards, driving records, or DOT physicals. Their bread and butter are the following: + Registrations + Titles + VIN Inspections I came here on 10/31/2023 which was the day my vehicle registration expired (lol) and was met with friendly, speedy service. Good to know I can get my new tags on the day that my old one expires without the wait or possible bad attitudes of my old MVD office. For more info, go to https://www.villagemvd.com or follow them on Facebook at https://www.facebook.com/VillageMVDHobbs.

From the owner: We are a locally owned Motor Vehicle Department in Hobbs, New Mexico. Come see us for your Title…read moreTransfers and Registrations. We also offer VIN Inspections at our place or yours. You never have to leave your car, as our customers love our convenient Drive Thru service. We are quick, knowledgeable and love what we do—so you will be treated with kindness, respect and will complete your transactions in ten minutes or less in most cases. No appointment is necessary.

Got there and didn't know how long it would take but I was in and out in less than 15 minutes.read more

This office is run like a joke. There are dozens of empty desks at the counter where clients could…read morebe helped but the staff seems to only work at the back desks away from the customers. When you do eventually reach a worker they inevitably are ill-prepared to handle your request. I always seem to find the worker that is "in-training". Makes me wonder what they do with all the employees they have trained over the last few years. Don't even get me started on the number of signs hanging around the office telling customers that cell phones are not welcome. Guess what ladies, if you want my insurance card you are getting it via my cell phone. Get over it... Setting the level of incompetence aside there is the issue of the working hours. The office is only open from 8-4. When exactly are those of us that work for a living supposed to come up to get our vehicle plates or amend vehicle titles? This tax-assessor has managed to destroy any semblance of customer service. It is my sincere hope that she is replaced soon and this office can be brought into the 21st century.

I went in to renew my driver's license. The staff were very friendly. I was in and out quickly.read more

The worst experience I have ever had at a DMV and this is the 4th State in which I have held a…read moredrivers license. I'm a veteran with 5 deployments and 10 years of service they discounted my DD214 and I left out of there without a license saying I was a veteran, but yet there are 20 ways to get an ID if your not from this country, I thought I was in California and not in Texas, I was beyond mad when I walked out. this place needs to have a supervisor that ensures people who have served this country get the respect that they deserve. This DMV can go F themselves!!

Worst place ever!! Here it is 9:30 when the signs on the door say opens at 8:00am and road tests…read moreare at 9:00am but nobody is here. I should've known not to come back to this place. Brought my other son here for his driving test and the lady was hateful and rude the entire time. Don't even bother wasting your time just make an appointment in Roswell.

We travelled from Roswell because our DMV had posted their computers for testing were down. I tried…read morecalling Dexter DMV twice and the phone rang and rang with no answer. So we decided to take a chance and go to have my daughter take a written test for her permit. Signs posted everywhere state test is from 1-3, we checked in exactly at 3. Sat for 45 min and watched IRMA behave rude, condescending, and arrogant to EVERY SINGLE PERSON THERE! We watched and listened as the phone constantly rang while she insulted every customer. At 3:35 she shouted out to the crowded waiting room that she is closing at 4 and if you haven't been helped then you can come back Monday or "GO SOMEWHERE ELSE"! I couldn't believe that, 4 of the people were there before us and 3 other came in after us. Our number was called at about 3:45, we gave her the number and our paperwork as she rolled her eyes. IRMA told me that my daughter can't take the test because testing time is over at 3. We were there at 3? Then she got real snippy and told me cant I see the signs everywhere that state the times and she isn't staying late for her to take a test........This was an exciting day for our daughter to get her permit and it was ruined by this hateful woman. Such a waste of time. Obviously in the Dexter office, customer service isn't a priority. I will say she is very good at quickly getting people angry, she didn't have to put much effort into doing that. I will escalate the complaint. Her behavior is unacceptable.