Juan is conscientious and runs a very customer focused shop, is a talented bike mechanic, and…read moreprovides great value and exceptional customer service!

Thieves and liars. Charged more after the fact then tried to justify with some lousy excuse after…read morethe fact. 4 repairs, last on cost more, claimed they did me favor 1st 3 times. FOS

Second time in this store and I am very pleased. The staff is always professional. Greeted when I…read morewalked in(which I truly like). The sales associate quickly helped me out. I was looking for a bike lock and a tube for a bike wheel. Was given some information which was pertinent to my purchases. Appreciated the heads up info. Definitely will go back as I am looking to purchase a new bike. Prices are reasonable considering today's inflation. Walked out just spending a little over $30.

My first time in this shop for a tube repair on my wife's bike and I was greeted quickly and the…read moretech looks over the tire and says there was signs of tire rot on a fairly new bike. When I asked how much for the repair he says3 different numbers without a total which would total approximately $70 was his quote. I agreed and he said it would be about an hour and would text me when it was finished.about 80-90 mins later I went into the store and the bike was not touched. He said the bike wasn't ready yet and I said clearly. He didn't apologize and was condescending stating he would've called me if it was. I said you told me an hour and I thought maybe he didn't have my correct number. He was like I will text you when it's ready and could not give me a time.The long and the short was he had the attitude that if I didn't like it I could go somewhere else. SO I DID. I went 5 blocks down the road to Conte Bike shop and the tech had me in and out in 10 minutes and said my tire was fine. $33 and done verses $70 quote and a waste of time. I know where I will go for my Bicycle needs and will not be at Treks.

Jeff and his staff were incredible!! I cant say enough about their work and customer service. My…read morebike needed a fast same day repair and Jeff and his team were able to do it in just a few hours. On top of that, they gave me a great deal on pricing. I highly recommend The Bicycle Lab to anyone looking for a bike (new or used) or who needs their bike serviced.

I had an absolutely amazing experience at The Bicycle Lab. The service was outstanding and truly…read morecame through for me at a crucial moment when I needed to get back on the road quickly. The team was professional, knowledgeable, and incredibly helpful from the moment I walked in. They not only fixed my issue fast but also offered great value for the cost, which I really appreciated. It's rare to find a shop that combines fair pricing with such excellent customer service. The staff took the time to explain everything and made sure my bike was running perfectly before I left. If you're looking for a bike shop that genuinely cares about its customers and delivers top-quality service, I highly recommend The Bicycle Lab. They turned a stressful situation into a great experience and got me riding again in no time.

I'm a daily bike rider to the gym and just around the PBG area so I've used the local bike shop and…read moredidn't feel comfortable with the owner and felt taken advantage of but this place is an absolute pleasure to work with, I had a tune up and various bike parts fixed and it's so great riding., I would suggest you going even if it's. Bit out of your way. Service was great and it's a company who actually gives back to the community so it's a great place....

It's a great bike shop, staffed by hard working employees and volunteers, and also a unique non…read moreprofit that donates many many bikes to people in the local community. They also fixed my derailleur by finding and installing hard to find parts, when most other places would've tried to sell me a new derailleur. The work was done in short delay and you get a chance to donate what you can to a longstanding pillar of the local cycling world.

Super convenient house calls to repair a bicycle. So much easier than loading in the car and…read moretaking it in for repair. Not super expensive, and consistent communication about timing. Highly recommend!

I had the doctor send his paramedics 2 or 3 times for a few minor repairs. Friendly, got the job…read moredone. They had a lifetime client in me. Until the last job. I had several items that needed to be handled on my e-bike: install new racing harness (all the wires were helpfully labeled by manufacturer), install new brakes, install new plug and play motor. After a few minutes the paramedics decided this was a job for the doctor, and they would need to take the bike back to their garage. Said it would take a few days. No problem. A few days later, however, they said "no thanks, we're not going to do this." So they dropped the bike back off. They didn't even do the easy straightforward stuff like installing the front brake. I had to enlist ChatGPT to be my instructor, and I got it all figured out myself. It was actually kind of fun, and I gained confidence by being able to do repairs that were too scary for a professional to do. If you need something done quick and easy, the doctor deserves 4 stars. But maybe look elsewhere if it's a more complicated repair. Here's a pic of ChatGPT saving the day for me.

"Santa" brought my son a bicycle for Christmas but somehow forgot a helmet so today's errands took…read moreus to Lake Worth and Bicycle World. The old days of Walmart having half a dozen Huffy bikes on a rack are long gone. Today's bikes are serious business, with some costing hundreds and even thousands of dollars. Impulse buyers by nature, our trip for a helmet also found us bringing home new pedals, some wheel pegs for doing tricks, and a tube of grease that cost more than what I use in my truck. Truth be told, I've used this shop before when I used to mountain biking and trail riding, their prices are fair, the staff is knowledgeable, and they have a great selection, with bikes, tools, gears, and a full service shop on site.?

Juan was awesome! Our son wanted to exercise and get a bike during the coronavirus. He brought out…read morebeautiful bikes to drive around the parking lot. Great prices & really knowledgeable staff. Juan asked about biking style, height & brought out bikes into the parking lot. He explained the pros @ cons of the bike & showed us accessories & how to adjust seat @ remove the tire. By the time we were done there was a line outside of people waiting for parts,, needing repairs & shopping also. Impressed that the bike has a lifetime warranty & free tune up in 6 months. The store was large we would have enjoyed exploring inside, we will be back because I'm now thinking about a new by too.

Went in and was helped by Bala. He was very helpful, friendly and knowledgeable…read more The store is a nice size and they offer pretty much everything you could be looking for, if not they'll get it for you. A definite recommend.

looks like a decent shop, but I went this morning during business hours and they were closed…read more Even the "business hours" displayed on their front door claim that they open at 10am. I called the phone number, no answer. super disappointed.

I contacted Palm Beach Mobile bicycle. Sean was quick to respond. We set up a date for him to come…read moreover. He did excellent work couldn't be happier.

I booked a bicycle tuneup. Arrived on time and tuneup was complete and very reasonable.read more