I wholeheartedly recommend Brooklyn Moto due to their exceptional communication, friendly customer…read moreservice and quality automotive service. My motorcycle, a 2008 Triumph Daytona 675, was as good as a fancy paper weight. This particular model is well known for having electrical issues and on more than one occasion I have been stranded mid-ride due to theses issues causing a dead battery. I reached out to Mark and he responded promptly and helped me come to grips with the situation and the options available. He was extremely knowledgeable about the issue and accommodated me bringing in the motorcycle ASAP. Mark even went out of his way to provide me with some options for towing my bike in. My motorcycle was ready to pick up way sooner than I anticipated and throughout the whole process Mark kept me in the loop. He was friendly and down to earth. Mark successfully resurrected the motorcycle I didn't get to ride for two years and finally fixed the issue my family's mechanic couldn't. The machine purrs now. He completed the whole job above my expectations and at an honest, transparent price. Thank you Mark!

Mark and Brooklyn Moto have helped me whenever I needed, with my Triumph. Always available. Always…read morewilling to go the extra mile to solve any issue. I highly recommend him and this shop.

My New Go To Place For All My Motorcycle Needs.Iam Retired 72 Years Old been Riding since 1970…read moreHonda 50 was my first motorcycle and I shared it with 2 Brothers.Since then I've had Yamaha,Suzuki and Honda.Monkey Moto Does it All. I Love doing Some Stuff myself,Now What Ever I Don't Do Goes To Monkey Moto.

He helped fix my cruiser and did an amazing job. He's a true professional and I highly recommend…read morehim.

he's the only guy i trust…read more drove from hells kitchen just to go back here for a repair. ive dealt with lots of bs from other places now im in queens. getting bike towed to him for repair. trustworthy, fair prices, no bs. refreshing in this fake smiles with no knowledge world.

Mark is a liar. I don't care if he's rude, but he's also dishonest. He sold me a motorcycle with…read morebent front fork and lied to me about it. He also took my money for a repair and he didn't make that repair. He's dishonest and shouldn't be dealt with.

Everything! I've been riding for over 40 years and purchased more motorcycles than I can remember…read more In all those years, I never had the pleasure of dealing with a "family" of people like the ones at Brooklyn Mayd Motorsport. The customer service was EXCELLENT, they spoke to me like a person not a customer and followed up with me at every turn. Thanks Roseann & Shawn your a great example to your son who will surely be the next owner.

Seems like most of the 5 star reviews are people who bought their first bike from them or are new…read moreto riding. You had a positive experience because Sean is a SALESMAN, period. He's slick talking and he's always 'giving you a deal'. I had a small throttle cable issue on my 03 Bonneville that only required taking the tank off and adjusting the position of the cable. I couldn't do it myself because I didn't have the tools to do it. Sean said they'd knock it out real quick and 'give me a deal'. When he handed me a bill for $280 I reluctantly paid that knowing I'd probably never come back there again. Also, next time I went to take my seat off, noticed that both stock Triumph seat bolts were gone and they just threw on 2 different bolts that weren't even the same length. I did buy brake pads from them once and they didn't over charge for those. I did the brake pad replacement myself tho... So maybe, if you need parts, see what they've got but don't have them touch your bike. Don't get your bike inspected there either. They'll charge you double what it costs

I've been bringing my bikes to Manny for years, and every experience has been exceptional. When I…read moreowned my 1983 Honda Magna, Manny and his team consistently provided outstanding service. Now that I ride a 2006 Harley-Davidson Ultra Classic, the level of service remains just as impressive. What I appreciate most is Manny's expertise and willingness to take the time to explain any issues with my bike. His team is knowledgeable, professional, and always fair with their pricing. It's clear they genuinely care about their customers and the quality of their work. If you're looking for a trustworthy shop with excellent service and reasonable rates, I highly recommend Manny and his team for all your motorcycle maintenance and repair needs.

Congratulations, you no longer have to keep searching for a mechanic, THIS is the place to go! I…read morerecently moved here from California and my 10+ year old Vespa needed some parts replaced and a full service. Their prices were very reasonable in comparison to every other place I called and my Vespa has honestly never run better. All the people I worked with were extremely kind and professional.

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

(I am posting this review anonymously)…read more I am conflicted as I write this review. Hugh (owner & chief mechanic) and Fumi (mechanic) are extremely competent, old-school mechanics, and their positive reputation is well-deserved. Hugh is responsible for keeping the sub-culture of vintage British motorcycles alive and well, in the dealer-infested NYC. I have used the mechanic shop since 2016. I really wish them well and want the shop to continue to succeed. However, over the last couple of years I have had bad experiences with them. Josh who is now the shop manager is lacking in people skills, communication, dependability, follow-through, courtesy & humility and other principles of basic customer service. It is not easy to bypass him, given he also blocks the customers from talking to Hugh directly which is odd given part of the great experience with Sixth St Specials used to be the friendly contact with the mechanics who work on your bike. Most recently, the brand new tyres they installed in June 2020 developed side-wall cracks despite just 6 months/3K mile use. I had diligently inflated the tyres to the manufacturer-recommended PSIs, ridden the motorcycle non-aggressively on tarred roads, and winterized the motorcycle on the center-stand in a weather-controlled garage etc. When I asked for help with filing a warranty claim with the tyre manufacturer Josh was unhelpful despite multiple calls and never followed through. I had to contact the tyre manufacturer directly and have them call the shop to get the purchase details in order to file the claim. Last year, I had poor experiences dealing with Josh as well (for e.g. he insisted that my motorcycle did not have liquid cooling even though it did, pushed me towards the brand of tyre he had in stock, mounted the tyres despite my forewarning that the manufacturing dates were more than 5 years old, gave me strict ultimatums on deciding various options of fix for a rear brake light trigger etc.) I believe this issue is fixable and I hope the shop does not lose its hard-earned reputation because of the shop manager.

exilent vintage british mechanic work josh reasently rebuilt the motor on my triumph bonnieville.read more

Most incredible motorcycle builder in America,, plus throws the most awesome block party around,,,…read moreI'll be there in two weeks for it can't wait.

they host a killer block party in the summer .....take a ride down to nyc and get pumped....so…read moref'ing sick.

Hopefully I get the Triumph Bobber if not customer service from TYLER was exceptional. I'm praying…read moreit all works out

I had problems getting my Triumph Rocket 3 Storm to start. Often, while riding,…read morewarning lights of every kind would pop up on my (TFT) display. I took it to Triumph of Westchester four times .They even had it for more than 30 days, on one occasion and still the problems persist .. I got the feeling they wanted me to disappear and their attitude and mediocre service made that abundantly clear. As the 500 mile service was coming up .. I went to Triumph of Brooklyn. Convinced , I'm stuck with a lemon, I told Anthony, their master motorcycle-mechanic about the myriad of problems I had been experiencing , since purchasing the Rocket Storm from Triumph Of Westchester. Anthony assured me that he would go over the Rocket - so we set up an appointment. The issues were diagnosed . The service provided by Brooklyn Triumph is outstanding , led my Ameury (the manager), Anthony(master mechanic) and Kevyn(customer service rep.) The best customer service experience ever! I'm telling everyone , Brooklyn Triumph is second to none - My experience with Brooklyn Triumph, led by Ameury and Anthony is next-level. Talent and experience matters for meaningful Triumph service and sales. These guys are masters of their craft and they care !! Michael Fields.

I love LKJ Towing! Not sure if there has ever been a tow company that actually does what you need…read morethem to do, and does it is a respectful, professional, and responsive way, but LKJ does all of this and more. They are always able to accommodate our needs, arrive earlier than expected, are courteous to drivers, and are fair with their prices. They set the bar extremely high - other towing companies could take notes from LKJ as it would be beneficial to them. KEEP UP THE GREAT WORK GUYS!!!!

Recommended - quick, responsive, polite, helpful…read more My car battery died out of nowhere. To make matters worse, my phone was just about to die! Luckily, I looked options up real quick and found LKJ. They found me in less than half an hour, jumped the car, and gave me some helpful tips on how to keep it from happening again. Had a big flat bed just in case I needed to be towed out of there. Nice guy too.