It is rare when one can call a small engine repair facility and come across an individual who took…read moretime to answer a question. I have never been to this shop, but when I asked about a problem I was having with my portable generator, this individual listened and gave me an answer that worked. I wish I had his name, but "Atta Boy" goes to him. Nice to deal with a professional like him. Mike Hurlburt

Thad's has provided my generator maintenance for many years. Always on time and really customer…read moreservice oriented. They came to do a check before hurricane season then followed up after a big storm. Have had no issues with my system.

I was extremely impressed with the service I received! He helped me with drilling out a larger…read morehole in my metal lamp base when I couldn't find anyone to do that job in town.

Got quoted 500+ by another mechanic got in contact with him and he found a simple problem that…read morecould easily be fixed without costing me an arm and a leg.

Great customer service! RC and his associate were knowledgeable and courteous. We've been so…read moredisappointed with some of the after Hurricane Ian repair responses. This company was quick and efficient. Highly recommend!

Absolutely the worst company. They did not install awnings correctly and refused to fix the…read moreproblem. They left me hanging and forced me to contract with another company to finish the job. Refused to refund upfront money paid.

I spoke with Trevor regarding a 2024 Wright i36 (Stock #88RH) with 41.7 hours. I was informed that…read morethe unit had been used as a demo/loaner and was priced at $8,591.29. The best out the door price, including the law enforcement discount, was quoted at $9,752. I explained to Trevor that I was ready to purchase the mower if he could offer a more competitive price, as the difference between this used demo unit and a brand-new 2026 model with zero hours was only $1,462.69 out the door. Trevor advised that the ownership team was on vacation and that obtaining approval for a lower price would be difficult, but he said he would get back to me. After several days with no follow-up or communication, I chose to purchase a brand new unit from another dealership that demonstrated much better customer service and communication. Unfortunately, this experience left a very poor impression. Because of the lack of follow-up, I will not be purchasing equipment or supplies from any Sarlo dealers in the future.

I started by going to the Cape Coral location. They were very helpful, and gave me a list of…read moreoptions for a residential mower, stating that they were at the larger Fort Myers location. In Fort Myers, Bob was great at answering my many questions, and was very patient when I had trouble with my credit card company. I am very happy with the service and the equipment (so far).

Excellent service junk cars they cash money they are very professional in future I will recommend…read more100% very good company

I had a very negative experience with this company. Communication was rude, sarcastic, and…read moreextremely unprofessional. Instead of handling the situation like a legitimate business, the representative responded with attitude and disrespect. This is not how a reputable towing or vehicle buying company should treat potential customers. If this is how they communicate before any service is even provided, I would be very concerned about how they handle actual jobs. I would strongly suggest others look elsewhere.

Owner has no care for his work or customers. You are just a bother here. Never got a call my mower…read morewas done, I had to call after 2wks, when I was promised it would be done in 1 week and because I called at 15mins before closing and my mower was put in the back had to wait till Monday to pick it up. Took it home it worked only once. He doesn't keep track of his inventory because I got a call to pick up my mower a month later, and told them I picked it up weeks ago but it isn't working properly and told him I would bring it in. When I brought it in got ignored and when I told him about the situation all he had to say was it worked when you took it and continued to ignore me working. When asked to leave it he said yes go ahead and leave it. When asked if he needs a name or phone # or when should I return for it he said yes put your # and could be done in months and continued working. He has no care for the quality of his work.

Quick, competent service at a fair price by a English speaking white guy in Lehigh is great to see…read more More service for less money than the others.

Norman Thomas came and picked up my 2005 Subaru Outback that kept leaking every fluid it had in the…read moreengine. Norman was so kind, very understanding and easy to talk to! He was teaching another guy the process of what to do and was very patient with him. Thank you Norman! you were great! Rebecca S

Clean and very neat and very well organized.great service and price. We found everything that we…read moreneeded and great location