My 2010 Honda Fit had 187,000 miles on it and had been stalling in the cold for the better part of…read more3 years. I brought it to everyone under the sun and they all charged me a lot of money to replace things I didn't need. It wasn't until the day before Christmas Eve that I decided to bring the car to the dealer to let them take a crack at it. Less than 24 hours later the old girl is running like a dream. Martin at the service desk kept me in the loop every step of the way. Dana, the service tech, spent hours diagnosing and getting to the root cause of the issue and provided a full detailed report on troubleshooting steps and what was found to be in great shape as well as what was wrong. I'm looking forward to driving it for the first time in years. Prices were fair and the work was prompt and thorough. I wouldn't hesitate a bit to recommend them for Honda service.

My wife and I recently purchased a Certified Pre-Owned 2016 Honda Accord at Rockingham Honda…read more Having dealt with less than trustworthy dealers in the past, I was a bit apprehensive about going through the experience again. However, upon entering the building we were greeted warmly by John Desrochers and Michael Quigley. Both of them quickly put my preconceived experience to rest. Michael was very friendly and knowledgeable about the Honda, wasn't pushy at any time and I actually enjoyed negotiating with him. He took his time explaining some of the cars features and never hurried our test drive. We genuinely feel he got us the best deal he could on both the car we were buying and the car we were trading in. His follow up after the sale is to be commended as well. Because of Michael and John and our overall experience thus far at Rockingham Honda, I would not hesitate to make another purchase or recommend them to anyone.

Finance manager and Bernard in sales are nothing but liars. They screwed us when we got 3 leased…read morevehicles 2 years ago. Please go to any other Honda dealership! They lost 3 loyal customers!

This review is related to the service department at Canobie Lake Honda. I bought my Honda when the…read moredealership was Rockingham, and have consistently gone back for oil changes. Last weekend Derek Shea assisted and was very helpful and courteous. After the oil change, Derek went over all aspects of my Honda and various maintenance that may be needed soon. There was no high pressure sales tactic, just a basic review which I appreciated. My tire pressure light was also on, after having had 2 new tires installed recently, having recalibrated them, but after 5 days tire pressure light on again. Derek had my tires checked, ensured tire pressure was correct, and recalibrated them, saving me from having to return to the tire company. Derek was super helpful! In my visits to the service dept at Canobie Lake, I've always had positive experiences so am rating 5 stars!

Love my new car from High LineAuto Sales. The process was so easy. Thank you Kevin and your team…read more I'll definitely be sending everyone to you.

Amazing customer service! Everyone there from owner down to junior staff was very focused on…read moremaking my visit there a good one. PLUS the repair work on my bumper was top notch!

Honest and decent family business. Professional and knowledgeable mechanics and staff. Have been a…read morecustomer for 25 years

OUTSTANDING SERVICE!!!! With all the snow fall the heat…read moreshield bent and dragging. I stopped by to see if they could do something to fix it before I went to work. They took it in immediately did a repair and now I am off to work. FANTASTIC SERVICE!!!!!!!!

I bought a used 21 ram from there last week and then the day after my card was trying to be be used…read moreas a 1900$ charge from Apple and trying to withdrawal 20 grand, my sales was African American and my bank said they have a African American on camera trying to use it and withdraw money.

Waited a long time for the exact model, trim, and color combo I wanted since it was in high demand…read more While it ended up coming to another dealer first, so didn't have the pleasure of purchasing directly from Key, Nasaih and others had been very helpful throughout that process. So knew for any ongoing maintenance would certainly be brining me business to Key. Was interested in a potential tire/wheel upgrade, that the nature of it was quite unusual or novel at least. Well Russell from parts is absolutely incredible. Along with responding incredibly timely, is has a wealth of knowledge, and detailed, and a very creative thinker like I consider myself. In a world of customer support often feeling like you are taking to a Bot (whether you are or are not), or that people aren't empowered to resolve issues, glad to see great service providers and companies behind them that empower them to truly support reasonable requests from customers. Highly recommend them! To note, the 6 other ratings here on Yelp are dismal and very different from my incredibly positive experience as well as on Google where they have 5 stars with 1,069 reviews currently. So be sure to read reviews everywhere to make an informed decision for yourself.

I have been going here for years and all I gotta say is the service is phenomenal and they will do…read morewhatever they can to help you out and make sure that your needs are fully met! I also bought my first car from them back in high school and had absolutely no problems for years with this car! Not to mention if you have to make an appointment last minute, they try their best to fit you into their schedule!

Bill and Steve are awesome service advisors . The service technicians are well trained and…read morecertified . I have never left there service department feeling I was over charged or disappointed. I have bought a couple of cars there and the same nothing but great service . I have been a customer there for approximately 30 years from the first car I bought there

If you are in need of a new car Canobie Lake Toyota is the place to go. Go see Jen Lilly and she…read morewill take great care of you and she definitely makes buying a new vehicle hassle free and an overall great experience. I will go no where else and I have purchased / leased my past 5 cars with her. You will not be disappointed at all and she is trustworthy and honest about the price and monthly payments.

I ASSUME this is the same company, or partially the same company as "Rockingham…read moreToyota/nissan/honda" In 2007 I bought from Rockingham Nissan and it was a great experience. Since, I sold cars to the Port City used car buyer who worked for Patriot Nissan. I contacted Canobie Toyota assuming I would have an easy transaction, but the typical used car sales shenanigans ensued. Internet employee responds with Info about vehicles I DID Not inquire about. Constant emails titled "new info", but the contents have no additional Info... Just more evidence for a manufacturer to customer straight platform, cut out the "dealer "

I purchased a 2022 Kia EV6, agreeing to the condition that the damage to the windshield trim be…read morerepaired by a Kia dealership covered under warranty. The dealership informed me that they would bring the car to a Kia dealership, and I believed them. After a few days of no information, I inquired about the dealership. I called Kia directly to get an update on the car and service manager was shocked to learn that it had been purchased. He informed me that the car was not covered under warranty but provided the quote to Hyundai. He also mentioned that the parts would not be available until Monday. Two days later, I called Hyundai to inquire about the car's status. They informed me that the car was still at Kia and that the parts would not be available for a few more days. This information aligned with what Kia had told me, so I was initially satisfied. However, when I took delivery of the car two days later, I noticed that the repair sheet from Kia indicated that the car had been picked up days before my salesperson had informed me that it was still at Kia. I have since called, emailed, and spoken to another sales manager to determine how the car was repaired. I have no idea if they used superglue or if it was a legitimate repair using the correct Kia parts. I had high hopes for dealerships that does not engage in commission-based sales tactics. I genuinely believed that there was no motivation for the dealership to lie, but this experience has proven me wrong. It appears that this dealership employed typical car salesman tactics. Fabian was my salesperson, and Nancy, the sales manager, is the one I believe guided Fabian to directly lie to me.

While the purchasing process was wonderful, everything since then has been horrendous…read more No one returns phone calls or emails. The service department blames sales for not having information on appointments- the warranty that was sold to me is covered by a third party ( NOT disclosed at the time of purchase) so the process of actually getting it scheduled/ taken care of is a three ring circus and finger pointing game. If you do purchase a vehicle from here- use Nick from sales- and then firmly decline any and all warranty's!!

"If you like being left hanging and chasing down your own warranty info -- this is the dealership…read morefor you!" If you want a dealership that leaves you hanging on their every word, look no further. My first few gripes? I let them slide -- I wanted the car. But after this experience? I would NEVER go back. We agreed on a price, but somewhere along the way, the doc fee mysteriously jumped up by $100. I pointed it out (credit to the one kid there who was actually decent) -- he said "No problem, we'll fix that." Cool. Then I had to wait around for 2-3 hours to sign the paperwork -- because they only had one finance person on duty, and she was busy with another customer. The other finance person had called out sick, so I just sat there, waiting. Again -- I'm patient. But when we finally get to the paperwork... surprise: they never fixed the doc fee. My fault for missing it during signing -- but not exactly a confidence booster. Dropped off my $10,000 down payment check the next morning. They told me the car should be ready later that day. Great! Except... nothing. The next day? "Oh sorry, the registration person is out sick." Fair enough. But funny thing -- they still cashed my $10,000 check. I go to the dealership in person. "You can cash my $10,000 check but you can't register my car?" They suddenly scramble to "handle it." After several insincere apologies and another 3-4 hours of waiting, the car is finally ready. I'm visibly annoyed, moving my stuff from my old car -- which they generously gave me $1,000 for (I regret even trading it in). Finally, the manager comes out -- the first sincere apology I got -- gives me his number, says to call if I need anything. Fast forward -- car fails inspection for emissions. Turns out the battery is from 2020 (same year as the car), not new like I was led to believe. I call the manager -- he says he'll call me back in 10-15 mins. Never does. Now the fun part: after driving the car for a few days, I started noticing weird noises. At first, my mechanic thought it might be pulleys related to the turbo -- but to be safe, I scheduled an appointment so they could put it on the lift and check it more thoroughly. When they did, they heard additional noises coming from the transfer case and transmission. Nothing catastrophic yet -- but concerning enough that they referred me to a transmission specialist to take a deeper look. I figured -- hey, I'll try one more time -- the manager DID say "call me if you need anything," right? I call him -- he immediately asks if the check engine light is on (it's not) -- and basically tells me "we don't do anything for noises." Lovely. He texts me later saying it's still under Ford warranty (gee, thanks). Meanwhile, I'm doing some digging -- turns out the Buyer's Guide lists a warranty but with zero actual info on it. I had to formally request the warranty details (which should have been provided at purchase), along with the details of the extended warranty I paid for. That was last Wednesday. No response Thursday. Reminded them Friday. It's now Tuesday -- still nothing. And just to top it all off -- they didn't even bother resetting the oil life indicator. After supposedly changing the oil as part of their prep, the car is already showing 8% oil life. Just the cherry on top of an experience that truly screams attention to detail. Summary: If you love doing your own warranty research, chasing managers for info, discovering surprise fees, and hearing "we don't do anything for noises" after dropping $10K -- THIS is the place for you. Me? Never again.

When I buy a car from here they say I have 4 time oil change are free or till 20,000 Miles . But…read moretoday is my third time to oil change and they already charge me. Well I'm not sure I will keep come here for service or buy car. Promises and trust are essential, but I tried trusting them and they didn't keep their promises. Remember, if you buy a car here, they will promise you many things, but they won't actually tell you the truth. And when I buy a new car they say they can give me a shirt and hat but I never got anything .

Quick quote, good work, honored original quote . Took a day…read morelonger than estimated and some communication and coordination that could've been better. But overall a good experience. Recommended.

Good price. Replaced the bumper after receiving a new bumper. Not much of a wait. I received…read moreseveral quotes through Yelp. I'm glad I used Yelp rather than bringing it to the nearest auto-body shop. I would use Patriots again without hesitation.