Parking lot is a hot mess and hard to navigate in. Has ample handicapped spots but, fair warning,…read moremost of the people here appear to be handicapped as the spots are usually taken and dont turn over quickly. The regular spots are tight/narrow. (Both in width and in regards to backing out of). People fly in this lot, so be careful. The building itself is older. Its near the city so its a bit of a hike for me and not my favorite OSU location, mainly due to the lot. They have renovated the inside of the building and it looks better than it had five years ago but still many walls are painted in a dismal institutional beige. Checking in is easy. There is a front dest. She routes you to a numbered stall where your information is verified. Then they give you directions to find your docs practice location. Tip: If they tell you go to the Brutus hallway that is aka as "to the right" of the front desk. I saw my sports doc here for an ankle injury: Dr Anthony. He is definitely 5+ stars. He is very good at listening to what is bothering you as well as he is examining/diagnosing/treating the injury. So far, I have avoided surgery, but he does that as well. . Highly recommend him as I have been seeing him since before 2020. He has multiple offices.... Usually see him in New Albany.

Physician, Dr. Joanna Peng…read more When entering the room, she does not give good eye contact or communicate well with her patients doesn't show much concerned about their issues at hand and very quick with answer to your concerns of health. when and if your in pain shows, Dr. Peng has no compassion and her staff, including Nurse by name of Kaitlyn, Is also very rude to patients as well hopefully Management will speak to her self Dr. Peng and staff to be more professional and caring to patients. Of course, every patient has to make their own decision, but I do not recommend this physician to anyone's care. We all have moments where we are not having our greatest day, but should never be brought to work. Always care for others, and of course, patients should always show respect to staff as well.

Ohio Health executives decided it would benefit their bottom line and bonuses to ditch lab services…read moreand sell them to Quest. The result has been nothing less than horrible. This comes from both first hand experience as a patient and comments from Ohio health staff and staff physicians. Whoever decided this change would be positive or non-disruptive to patients should be fired. The transition was rushed to the point it makes one wonder if any forthought was put into the process (other than the money savings). Unfortunately, phlebotomists and lab techs are finding they will be worse off compared to their tenure at Ohio health To be clear, the folks actually doing the work (eg phlebotomists and lab tech) are wonderful and doing the best they can under enormous stress and daily backlogs due to the poor execution of this change

Waited for extended period in waiting room even though had an appointment. Finally got someone's…read moreattention. She had been talking loudly for long time about not getting the supplies she needed. Then, instead of trying to be helpful she just shook her head the whole time while telling us that since it was now Quest Diagnostics and not OhioHealth she could not get on MyChart to see what lab tests were ordered. Not only not courteous but should not be in health service as she doesn't want to help people.

It's been 5+ years since my first review here and goodness, a lot has changed since then. So much…read moreso, that it's time for an update. The biggest change is that it has gone through a total renovation on the inside. The check in area is right up front and it's large and spacious. The main floor looks almost the same, with the small cafe area also getting a face lift. I think the thing I noticed the most is that the stairs are gone from the center of the lobby. Now the main way to get to the second floor is the elevator. This definitely opened up the space. As for offices and different departments, the only ones I've been in since the change are urgent care and physical therapy. The urgent care is now on the first floor and when I had to go a few months ago, I was able to quickly book an appointment online for later that day. I had zero wait time and no problems at all. As for the PT area, it looks completely different, and in a good way. The service I've received has stayed the same, really great overall. I'll definitely continue to come here when needed.

Good visit. This review is focused on my experience at the Tower section of the Martha Morehouse…read moreMedical Plaza. I had a scheduled appointment and was coming in to have some lab work done. This was the first time I have used this location for labs, but it was an option and wanted to go here based on location. I also use this location for Gastroenterology. They have a great department and my doctor works out of the Medical Plaza as well. I have consistently had good visits there too. For the lab work, upon arrival at the plaza the parking is still a bit of a mess due to construction. I would recommend allowing a little extra time to be on the safe side. It was busy when I walked in the tower there was a line at registration of about 7 people in front of me and more arrived after. The line moved as quickly as possible but there was only one employee at that front entrance. She worked to get us all checked in and I think it was just a 9 am rush. After check in and registration, I was directed around to the other side for the lab work. It was on the ground floor and that part of the lobby/waiting room was packed. I had an appointment and waited about 20 minutes past my appointment time or so. I did notice, they do offer walk-in lab hours but would recommend an appointment here if possible. Once my name was called, I was escorted back and the nurse verified my identity and did her job. She was great and was very personable which was nice after the wait. Overall, a good visit and friendly employees and nurses that I spoke with. I will definitely be back as they offer a lot of services and departments here at the Medical Plaza.

Review for Lab Work/Laboratory Services. I don't think Monday morning's are the best time to run in…read morefor lab work. Parking was a challenge but was happy to find a space open up a little closer, it's hit or miss, and sometimes you have to walk up from the end of the lot. This visit was good aside from the wait time. Check-in and registration were some but had an existing order which sped things up. Wait time was about 43 mins but service was friendly and once I was back there it took no time. Quality if care was good. I like the convenience of this location but this location can be busy at times.

I saw Dr. Isfort for neurodiagnostic testing at this facility. Dr. Isfort and his staff were very…read moreprofessional and took excellent care of me. Dr. Isfort even called to see how I was doing after I returned home. I highly recommend Dr. Isfort and his staff to patients who need this testing. The facility is busy, and the parking lot is under construction, but the registration staff and medical staff with whom I had contact were very friendly and supportive to patients. Although this facility is on the other side of town, and somewhat inconvenient for me to get to, my experience with the medical staff and others at this facility makes it worth while to go out of my way to be treated at OSU Outpatient Care East.

surprisingly this last experience they were fairly rude .. almost like an inconvenience to check me…read more. The moment the physician said he did not like treating people who had been car accidents at the urgent care, Wasted an upfront fee to be seen. Taking my business elsewhere.

You can't call it an urgent care if you need an appointment (with the nearest one an hour and a…read morehalf out) to even be seen. The receptionist was lazy and couldn't be bothered to help at all with anything other than scrolling on her phone. call it a primary care office instead.

laceration on r hand needed sutured. Sunday afternoon dr Bob(dont remember his full name) came in…read morefrom his home to repair my injury. total time from walk in to departure less than 1 hr. I will go here again as needed for this type of injury. came here to avoid ER.

The doctors and front desk staff at this location are wonderful!!! My son (is 24 and has insurance…read more- just not a doctor) has gone to them for everything for the last 4 years, he says that they ARE his doctor. He has been diagnosed and treated for everything from sinusitis, flue, sinus infection, Covid, fatty liver disease and a severe meniscus tear (which required surgery). Last week I took my husband there for severe lower abdomen pain and they immediately said he needed to go to a hospital and called an ambulance for him. They were taking him to Riverside, but Riverside had no availability, so he was being transported to Dublin Methodist. The front desk gal was so nice to call me and inform me of the location change. My husband ends up needing Emergency surgery! While he was still in recovery the doctor from Scioto Urgent Care called to see how he was doing and what the diagnosis was! You CAN"T get customer service like that from a large hospital and I highly recommend this location for any ailment you have -- They truly care and are excellent health care professionals who are exceptional in the field!!