I wasn't happy at all my dad was there he got sick, he fell, they don't have enough stuff to take…read morecare of all the patients that they have. He ended up at the hospital twice while being under their care not because of the condition he went in the first place it's because of the lack of care that they had over there. Was very disappointing .

Don't read too much into the lower reviews here. For elderly care, the Right place to look is…read moreMedicare and/or Medicaid websites, which where I did my heavy research. After 3 long pages provided from a hospitals case manager, I narrowed it down to 5 that I had the patience to tour and interview in person. That's a lot to go to!! From there, I boiled it down to 2 places, West Valley and another on Devonshire was my backup. I am VERY pleased that after all that due diligence, I found out a friend that recommended this West Valley Post Acute center, without even knowing I had already chosen it as the winner. My detailed research and personal referral from someone else who had experience here made me feel even more at ease to place my Dad here. My Dad was released from this place last year and has been in our family's care at home. But after a recent hospital incident, a year later, my family had to put him back in rehab, per the doctors recommendation. Of coarse we had to have him back here and only here! Luckily, there was room for him. I was even able to request an amazing CNA named Sofia to be assigned to him again. All the nurses, doctors and entire staff are great, but we felt really comfortable with Sofia and grateful to have my dad assigned to her station. Overall, it's not easy to put your loved one in a care center.... even for short-term. But if you have to, then trust me this is the right place. If it wasn't then I wouldn't consider him back in the same place.... And I feel at ease to have him back in the same care that we trusted.

My mom was transferred from Kaiser Woodland Hills to Canyon Oaks for PT/OT after she declined post…read moresurgery. As an RN I was extremely skeptical about my mom going to a skilled nursing facility....but this place took amazing care of her. The staff was attentive and kind...AND the therapists helped her gain her strength back enough to where she could safely go back to her apartment and make it up the two flights of stairs. The doctor also took the time to call and update me on my mom's status. Thank you all!!

This place was amazing! My FIL needed skilled nursing care after a medical emergency/procedure so…read morewe chose this place based on reviews and location. Facilities were clean the pleasant. My FIL enjoyed the nursing staff and the PT staff. *There were people there that cried out but the staff always acknowledged them and checked to make sure they were ok.*

Most CNA's and nurses were very nice and helpful. The case manager, Jeanette was very nice and…read morehelpful. This facility is understaffed and needs to be remodeled. When my mom needed help sometimes, she had to wait, once for 1 1/2 hours just to use the restroom. When a CNA is on break or with another patient there is no coverage even when other CNA's are doing nothing. Upon leaving, my mom said she needed to use the restroom and the CNA said I just took her. I told them it was a 45 minute ride back to Thousand Oaks but they did not care. I drove with my mom upset the entire way Luckily, when we arrived at the assisted living they found a wheelchair and 2 of their people took my mom immediately to the bathroom. The food at Northridge looked disgusting although my mom ate it. Sometimes I brought her food. This facility is understaffed and needs remodeling before I would ever recommend it!!

First, the staff does the best they can with what they can do. Because they are so woefully…read moreunderstaffed, everyone is running around and things fall through the cracks. There is a pretty bad language barrier on the 3rd shift. I was in there for knee replacement surgery and a couple of the CNAs during the night shift didn't under the phrase ICE PACK. Communication is pretty bad with two of the nurse supervisors. I won't mention them by name, but I think it's time for them to find other work. One of them almost made me miss a very necessary surgery and didn't bother to let me know that they were having problems faxing information over to the surgery center. I was having problems with a very loud neighbor across the hall, and the weekend night nurse supervisor said that if I didn't like it that I could go elsewhere. Apparently, she got written up for that. We did not speak after that. On the whole, the staff tries to do the best they can under the understaffing circumstances. Some of the CNAs are golden. The nurses are unbelievably giving with the brief time they have to offer. The housekeepers do a terrific job. The kitchen staff was very helpful. The monthly "candlelight dinners" were pretty cringe and while they're trying to do something special, I found myself wanting to leave every ten minutes. I think they went with the most mobile people. Pro tip: lose the Karaoke. Sweet gal who tries her best, but no. Just. No. I shared the bathroom with the patients next door. Both staff and the patients next door walked in on me doing my business more times that I care to remember. If you're going to see the show, buy a damn ticket! LOL. Or... learn to KNOCK. It's not that hard to raise your fist to the door. Unless you're missing a hand or something, then kicking is entirely appropriate. The Physical Therapy team was terrific. They went above and beyond. They recently had their yearly inspection from the City of LA. They ranked a 3. According to the people I spoke to who were in charge of the inspection, Northridge is one of the better Nursing Homes in the area, and that scares me. I did my best to treat everyone there with kindness and respect. I saw Alzheimer's up close with some of the patients. A stroke patient screamed like a siren. The patient across the hall from me is verbally abusive to the staff and they have to just shut up and take it. During the final days of my stay there I was this close to letting the bully have it. Now that I have had a chance to decompress, They did the best they could do with the resources they were given. I would not go there, however, if you have been injured or are recovering from surgery. I had knee replacement surgery and there was no structured plan in place to help me to get from point A to point B except to go to Physical Therapy. So I was on my own.

I brought my mother here the care was excellent. They went well above and beyond for my mother.read more

Silver Care nursing home is a skilled nursing facility a congregate living with 6 bed capacity. I…read morewas here 2 times and received the best care. The staff nurses are very good and professional . It is a home like environment and very relaxed. Also very clean, the nurses are very kind ,friendly and attentive and really work hard. The food is great always home cooked meals and serving size is great. The food is the best quality. If I had my way with my insurance, I would surely come back again if needed. There are no worries here about your health care. All the basis are covered. This facility is how all facilities should be they set the example . When it's time for me to discharge I will miss this place and all the staff. I highly recommend Silver Care for your health care needs.

I was here for over a month, or so. There re-hab was the best. The CNA's were very kind, & the…read morebest, as everyone who I met there who helped me. So many to name. I recommend West Hills re-hab. I am now in Assisted Living. I want to keep in touch ,to say hi , 2 all of them I know.

! please if you love your love ones and they are here at west hills, please…read more take them out, or go everyday, check their meds, send water, prepare their food. this place dominoe effected my dad rip, i miss him so much! in 2017 is when my life stopped! im sorry dad at 81, that we picked this place and you just needed a lil rehab walking, while i had to have a lil surgery! west hills, the staff, not even sure if their all qualified nurses or family! they overmedicated him! didn't hand feed him, and my daughter had to cook him food but when she went to visit, he had not been hand fed as requested and needed! he suffered! might as well be tortured! he was so hungry and sooo thirsty! they ignored him! because the medication they administered to him, was too much, a water retension pill! i personally demanded to the nurse, to stop! and his doctor called them too, doctor faxed them to please stop! that pill took his life! made him septic! it was too late kidney failure, and when my daughter went to visit him he was naked in his bed with the covers off of him! no no no! made him go to the er 2 times for low blood pressure, overmedicated! it was too late. but they got their checks! i suggest the state needs to check this place too! "operation never say die!" west hills you think the government is not gonna investigate! you think no one's watching now! lets see what your statistics are of people passing after being here for no reason but over medication! glendale, artesia,tarzana, simi valley, and covina, here every person is facing their adversity ! every treatment my dad received at the time, was irresponsible, neglect and no compassion or empathy! please if you have any love ones who never came home, do something legally! report to the government! dont choose this place for their last days! now a call to the government, medicare and medical! please if your suffering from losing your love ones from being here! get an attorney dads rip, statue of limitation is over, but i will be your witness and all my family ! cival suit should be at hand! this facility is run by phillipines probably all family staff! when i told the nurse to stop the medication she wrote it on a post it and stuck it on her computer! no no no wtf are you doing, put it in his file! not! not! damage was done! !!!! i'm so daddy! justice and truth will prevail!

Review for Veronica,…read more It is a joy to have you in my home and taking care of me. You truly have a heart like Jesus, as He said, 'I have come to be a servant of all and show you the Father's love through my actions.' Your daily actions, such as always entering my home with a sweet greeting and a smile. No matter what may have occurred on your drive to work you never let it change your kindness and compassion towards me. Your daily respect for my autonomy and personal choices have been a great relief and blessing to me. Last year, 2025, was enormously difficult for me physically, emotionally and mentally. I was badly injured by a caregiver who really didn't want to be with me. She wanted to run my life instead of letting me make my own decisions. Everything was a struggle. I am still dealing with the pain and suffering from her carelessness almost a year later. You, however, are the complete opposite of that caregiver. You show genuine care, compassion and empathy to me. At the same time you keep a close watch on me for my episodes, for any unusual reactions, for changes in my body or mind that may indicate something physically is about to happen or something that is happening without my knowledge. Your daily care of me is exceptional. Everything from reading my body signs or noticing that I am in the middle of a call, task or just not ready. Yet, you come back or tell me it's getting late for something we have scheduled. This may be as simple as my breakfast or as important as helping me to get ready for my doctor appointments, my bloodwork or therapy. You encourage me to try many things that can help my health, mood or my outlook for the day. Such as, helping me relearn my Spanish while I help you with English, or walking around the house with my gait belt and walker. You keep me on top of my goals. These can be as basic as making my bed every time I get up (in the morning and after my nap). In fact, this helped me create and continue this habit. Another goal of mine is building my strength and stamina enough to walk around outside my home. This has not happened yet, as I have been primarily bed bound since February 19, 2025. You encourage my stretching in bed to keep my body as limber as possible. This helps reduce injury in case of a fall. My personal Internist, Dr. Fondren of Newport Beach certainly appreciates your encouragement and reminders to help me to regain the strength I have lost since February 2025. (when a different caregiver injured me). Once I have regained a little more endurance, then I can start physical therapy. Finally, my family has been at peace with you being my main caregiver and I love how well you and Gabbi work together caring for me. Just knowing how dependable you both are, how you communicate with each other changes, concerns and even my meal planning and cooking. My sister and my son (they both call me almost every day) are amazed that I finally have a team like you and Gabbi. Thank you Veronica for everything and I look forward to 2026 being a great year with continued great care!

Bright Star and Barbara West do an amazing job with their clients…read more They have a very good level of clinical help available and they are very thorough.

5 STARS for sure!!! I had a full Right HIP Replacement…read moresurgery just 3 weeks ago. Chatsworth Park accepted me when other facilities denied me due to my age. I am only 57 and I was told that hip replacement usually happens in older adults. Any way I could tell as soon as I got there that I was going to be taken care of. From nursing to social services to OT and PT... everyone just seems to care about each patient... individually. Shout out to ABNER from OT, ANNABELL from PT, both have helped me with strengthening muscles and range of motion. They made sure to give me a plan to take with upon discharge. I am so grateful. Nurses CHRISTIAN and ELLE were always going above and beyond. CNA's Maria, Maria and Vanessa helped with all the tasks I needed assistance with... lol Kitchen staff delivered creamer and hot water in the morning (for my instant coffee delivered by Uber Eats) BEFORE BREAKFAST !! So cool I am well on the road to recovery. And a special shout out to JOSE, mi amigo!! Always has a solution and made sure my exit plan was solid. https://fb.watch/GPJLzYQNKa/

Attitude of senior staff ! Based on my experience, it's not about care it's all about money…read more Working staff is fantastic - management well that's a different story

My aunt stayed here. I was happy with the care, nursing admissions, social services etc were all…read moregreat to her. If she was happy there, I'm happy. Thanks holiday manor!

What an amazing place this is,,and wonderful amazing staff. I love everyone here,they care very…read moremuch. There are 2 staff members that are very cool l, funny, are very caring. The first staff member is Amad, he's so down to earth, smart, and caring. He treated me with most up respect while I was there,he showed me what a real man actually is, and his personality is top notch,. This is a person that I would want to hang with any time. Thank you Amad for being there brother. The second staff I know that is very awesome at everything he does and his name is Mark,he's very funny and always havel me laughing Mark has all the jokes in the world . I wouldn't trade the time in the world. Thank you noth

From the minute they walked in the door the stress level dropped and we could relax…read more We were caring for a patient who had lost his motor skills and language skills making the smallest decisions and actions very difficult. The staff from Royal Crown Home Health Care knew exactly what to do, treated him with respect and kindness and removed a burden from us. They listened to our needs, were mindful of us and took almost as much care of us as they did of the patient. My only regret was not calling then two weeks earlier. They were great and an amazing value.

All I can say is, thank you Mery! One of the most sweetest, caring and patient person I have ever…read morecome across. Mery was a blessing to our family. When my grandmother got diagnosed with breast cancer, we were really hesitant at first with having a stranger come in to take care of her but I'm so glad we went with Royal Crown. Within the first visit I already knew my grandmother was in the hands of a great visiting nurse. Mery thank you so much!

Ella and her staff have been taking care of my mother for over 5 years…read more They do a wonderful job with their exquisite care and attention to detail. The caregivers are patient, attentive, and loving. I wouldn't want my mother in any other care facility. I have complete trust and feel very comfortable having my Mother at The Serenity Board and Care. I would highly recommend them 100%!!!

I can't say enough wonderful things about the facility and the people who care for my mother, who…read morehas been a resident for 5 years now. The facility is very clean, and the residents are well cared for. The meals are home cooked, balanced and nutritious. Ella and her staff are simply amazing: responsive, empathetic, and caring. My mom is getting the care she needs, and I have a peace of mind that she is in good hands. I highly recommend My Serenity to anyone looking for a personaized and warm care.