i AGREE WITH OTHERS ON THE FRONT OFFICE: they have horrible phone coverage and are almost…read moreimpossible to get ahold of at any given time. Messages don't get passed on--you have to double up on "MyChart" as well as call! After going through 6 weeks of BCG treatments for the tumors removed from my bladder--the Dr. came in--told me that it appeared my next step to combat cancer return would be BCG treatments! CAN YOU IMAGINE THE LOOK ON THE DRS FACE WHEN I TOLD HIM I JUDT DID THE TREATMENT AND FINISHED IT TWO WEEKS PRIOR! He has no support and thus can't do his job! Keep looking--this clinic is FAILING

Since my first review, there has been a change in lead urologist at this practice as well as change…read moreof location to new, updated digs. John Muenchrath MD has replaced Dr Vanasupa. I've seen him 3 or 4 times now and am very comfortable with him and his monitoring for my post prostate cancer urology issues. He's a good listener and does not rush me in and out of the office. I like that. His staff is first rate and good to deal with. The new office gives them a much better working environment and seems easier to get to than the old (better parking) New address (Sept 2019) Address: 404 Yauger Way SW Suite 100, Olympia, WA 98502 Phone: (360) 956-2565

I've been to this practice twice, both times unpleasant. The female receptionist at this office has…read moreall the charm of a spud and to say that she is 'passive aggressive' would be putting it charitably mildly. I was referred there for a concerning situation, had the initial consult with a PA, not the doctor I was scheduled to see, and left scheduling an procedure appointment 3 1/2 months out, after being informed that was the soonest date the doctor could see me. Fine, I understand if you're busy, and in truth, I'm grateful it went that way because it gave me plenty of time to look into feedback on this office, and what I found made me cancel my procedure one week before my appointment with them. I'll reschedule treatment elsewhere, with an office I feel comfortable walking into. I suggest you do the same.

I have read all the other reviews and I have to say that I am shocked. I have been coming to this…read moreclinic for years on a monthly basis and never had to wait or had any issues with the staff. With that said all my visits are with Nurses or other techs and they are always kind and have a great sense of humor, they take really good care of my client.

The staff are amazing, helpful and very kind. Any time I needed to see the doctor it was never a…read moreproblem.

There are tons of YELP reviews for restaurants and business, but none for oncologists?? Oncologists…read moreare people too! So kids, here is my review! A year ago, I was diagnosed with prostate cancer. Being that it is slow growing, I spent a couple months researching the best course of treatment, given the biopsy results. To my surprise, many urologists/oncologists do a "hard sell" on the treatment they suggest. Some were downright pushy. One, I walked out of. To my relief, Dr Randy Sorum did not make a hard sell. A couple different radiation based options were presented. We discussed non-radiation treatments as well. In the end, it was my choice (borrowing a line from the feminists : "it's my body! I have a right to choose.") Last summer I went through 5 weeks of daily external radiation. This was followed by two high dose internal zaps of my prostate. I can't praise the staff and Dr Sorum enough for their professionalism and what used to be called bedside manner. I actually looked forward to my daily zapping and those who zapped me (zap is probably not an acceptable medical term). Each day was like having coffee with friends. Six months later, all is clear and my body is doing right on what Dr Sorum said it would as it recovers from the radiation. I can't ask for more than that. Other than I am a little disappointed I don't glow in the dark. (-;

I am taking a moment to leave a positive comment (not to air some perceived grievance), because I…read morethink KP deserves applause! I want to express my deep appreciation for the high quality of medical care that Kaiser Permanente offers, and then expertly delivers. I have a ridiculous number of health problems. Virtually every system is a mess, which means that I also have raging depression and anxiety, as a bonus. But Kaiser Permanente takes excellent care of me. I see a group of doctors, and each specialist is well-versed on the various conditions I have. Due to the efficiency of having my constantly-updated medical charts and prescription lists easily accessible to every specialty, each doctor participates in coordinated care, geared to my needs. Each takes into consideration what the other doctors are doing, before recommending changes that could have an adverse ripple effect. At KP, I am treated as a whole person, not just as the sum of my broken-down parts. I'm so very grateful to be treated there with respect and kindness. Just walking from one area to another, you see smiles and hear words of encouragement throughout the building! If you'd like to have skillful and respectful care, I can't recommend Kaiser Permanente high enough. It's easier to trust doctors who listen intently and then will explain options, rather than those who always seem to be in a rush. MY experience with KP has been that I'm made a part of the discussion before treatment decisions are made. Kaiser P doctors understand that patients should be informed enough to be able to weigh in on their options. I'm confident that my care has been guided by intelligence, diligence, and a genuine desire to help me. The doctors and therapists of Kaiser Permanente have repeatedly gone the extra mile in the pursuit of the best possible solutions. Getting coordinated care is everything to me, since I'm considered "medically fascinating." At KP, I feel seen and heard, which has not always been the case in the past. I love the clear, concise, easy-to-use patient portal. I can check on my lab tests, get added medical information, change appointments, or send and receive messages quickly and easily. I use the portal to contact Kaiser's mail-order pharmacy, requesting refills when it's convenient to me. It allows me to research any prescription, or to pose a question for either a pharmacy tech or a friendly pharmacist. Everything is delivered right to my door, without shipping costs and I can pay my portion online, too. In addition, Kaiser's patient portal allows me access to medical care, 24 hours a day, just by using my phone. I can choose to talk to a nurse, or an on-call doctor, immediately. For less urgent matters, I can schedule a virtual visit appointment, or choose to see a doctor at one of the convenient locations. The portal is secure and gives me far more privacy than going into a doctor's office, and trying to give personal info to a receptionist (without the fear of informing everyone in the waiting room, as well.) I hope I never have to change my health insurance again, because Kaiser Permanente has been an answer to my prayers. They're the BEST, because the doctors, nurses, assistants, techs and office staff etc. are warm and eager to help. So I am very grateful for the first-rate, personalized care I've been given, since switching insurance providers nearly 3 years ago. Thank you, Kaiser Permanente!

My initial visits to KP-East starting in 2018 were really positive and I was really happy to find a…read moreplace where I felt like I was being treated like a person instead of a statistic. But IDK what happened: sometime after the pandemic, say 2023, things changed drastically. I started getting shuttled around with different physicians. At one point I ended up with the flu. During my visit for treatment, they took blood and the sample came back contaminated (possible sepsis). I reflected on the procedure and realized the tech didn't sterilize the site before they drew. So I'm sent off to the hospital down the street, and after an overnight I get cleared and released. Visits to other specialists, when you could get them, just didn't feel like before, so you have to think that the medical crisis hit them pretty hard. But still. Overall, disappointing, but I'm with another plan now.

This place is very bad. The wait time is incredibly long, especially on days they're not even busy?…read more3 staff workers on duty I guess and they need a minimum of 2 hours with 1 patient, jeez. The doctors are so lazy. I've came here with my kids to get referrals to go see various other specialists, and the doctor ends up forgetting and leaves this whole annoying process for us to have to keep calling and reminding them to do their job. Unbelievable. The staff are just not very friendly either, and very unprofessional. The literal receptionist still wears a mask in 2026, sorry miss but Covid ended 5 years ago lol. And her desk and the wall next to her is littered with multiple LGBTQ flags, terms, and pronouns. I'm not a conservative by any means, but that's not the way to welcome people in by any means, let's get some new staff at the front desk shall we? They always seem so pissed off about doing their job? Why do you work here then lol. I think the DMV workers are a better experience and those guys are brutal. Overall I'm just really disappointed with the services here. Sure it's a kids pediatrician place so maybe it's my fault for the high expectations, but they need to clean up their act here and actually do their job for once! If insurance companies didn't require referrals and other stuff from these doctors, we'd never go here. Other specialist places are so much better and professional. And I'm definitely considering getting my kids a new doctor. Unbelievable! Washington state services are going downhill every year.

My family and I have been seeing Dr. Lindgren for over 20 years. it started with me in the old…read more clinic in Olympia. where Dr Lindgren first practiced. moved on to my two children who are now in their 20's and lastly my first granddaughter just had her first appointment. There is no words on how amazing Dr. lindgren is as well as his staff. so greatful for him