This time, I have mixed feeling. Super negative and super positive. It started super negative. I have known this hospital has tricky layout and made me confused...and 8 years later, still tricky and more worse. The ceiling is kinda low and I felt like being in a maze. I wanted to have an ultrasound over breast but they kept telling me mammogram first. I didn't understand why but as it's their protocol, I had to follow. So I checked in mammogram test but until the technician got suspicious about I was in the another mammogram test room and I was another "Mari" (there was another same name patient!), I had no escorted by receptionist. The technician for mammogram was super kind and friendly. After we finished testing, she asked me if I had time. Of course! Then she set up ultrasound test right away. That was wow. Because I didn't have family doctor's requisition either. Both test results had nothing suspicious. I was very happy that my long day ended positively. read more

First off, its very hard to get ahold of someone here if you need to call them. The nurses though are very nice and friendly. It's smaller than the other big hospitals, and the wayfinding is confusing. The signs are not the clearest and the different entrances are dispersed with no main road signs indicating directions for the different entrances other than emergency. Tends to be cold inside. read more

Imagine and outpatient procedures are unparalleled in terms of professionalism. I'm imagining, Dr. Chong and Belle were wonderful and very caring. As for outpatient procedures, I have never once met two nurses with the level of education, care and experience that Elenor and Jane have shown. read more

I like Mt Saint Josephs Hospital because it's a small community hospital however like all hospitals it is dirty and if you want to go to emergency you have to be there at 8 am because that's when it opens and of course there is a huge wait to get care. Overall l would have to say the emergency department is better than VGH and St.Pauls. read more

I have no doubt this hospital saved my life. I arrived less than an hour before closing on Saturday, Jan. 24, 2026 with chest pain and a very fast and erratic heart beat. Upon arriving I was immediately whisked away into a room where my vitals were taken and a staff of 7 doctors and nurses took care of me and brought my heart rate down to a more normal rhythm. Every staff member (including a social worker named Ivan, who I never had the chance to meet) were kind and made me feel safe and fell taken care of. I was later transferred to the cardiac ICU at St. Paul's Hospital but I am convinced it was only because of the care I received at MSJ that I even made it to St. Paul's and was discharged home two days later. I am now feeling pretty much back to normal and looking forward to going back to work. The doctors and nurses at MSJ are literal angels and I will be forever grateful for each and every one of them. read more

I went to their ER about 2 weeks ago for vertigo, nausea and headaches. Like any other ER, the wait was quite long but the staff were nice enough to give me warm blankets as I waited outside and also kept checking-up on me. I was seen after 2 hours and put on drip right away. The doctor saw me twice for a total of 2 mins and said that I was probably just tired. I tried letting the nurse and doctor know that I'm not feeling fine but the nurse told me "You're young, you shouldn't be feeling all this ". After I got home from the ER (8hrs), I was still feeling my symptoms and had to call the ambulance at night because I got much worse. I was later diagnosed with a serious infection and was admitted in the hospital. My advice to the ER, please don't dismiss anyone's systems just because you have a line-up. If the doctor would have taken longer to understand my symptoms and hear me out, things would've been different. read more

The hospital doesn't seem like a hospital at all. Where you check-in and wait to be called in after, is ridiculous. It appears to have previously been part of the parking lot and ambulance bay, as the ground is asphalt, there are still yellow painted curbs, exterior cobblestone, exterior brick, and parking/ambulance bay markers on the asphalt. My experience was horrible, and I will never return to the hospital. I was there for a very sensitive reason. I was given no privacy. The doctors and nurses did not treat me well at all. They talked about me and made negative comments about me within earshot, in addition to outright lying to me about my care plan. The entire experience was very demeaning with several of the nurses appearing to do things out of spite. Several times, the doctor placed his hand on my shoulder and upper back as he was talking to me, possibly as a gesture to comfort me, but it was unwelcome, and I don't believe the staff should be putting their hands on a patient more than is warranted medically. I left feeling worse than when I first went to the hospital. read more

I will never go back to Mount Saint Joseph Hospital again. Other than the pleasant nurse who initially checked me in, I have absolutely nothing positive to say about the hospital or staff. Going to the hospital for mental health concerns is already not an easy thing to do. I went to the hospital on my own, meaning that I was seeking support. The doctor certified me under the Mental Health Act almost immediately without any real conversation. The last time I checked, one of the four criteria that has to be met for a person to be certified under the Mental Health Act is that they are unsuitable as a voluntary patient. I went to the hospital myself. I did not indicate that I was going to Ieave prematurely. I felt myself shut down almost immediately. I was so incredibly stressed and angry. I ended up being transferred to the psych area at Saint Pauls Hospital because Mount Saint Joseph Hospital does not have one. The entire experience prior to being transferred was very demeaning. You are forced to change into a hospital gown and pants, and you can not keep any of your own items on, including your undergarments. I have been certified at another hospital and have always been able to keep my undergarments on at a minimum. You are also forced to change with a nurse present. You are not treated as a person when at this hospital for mental health reasons. I already had a gown on because of tests, but I had my own pants on. When you express to the staff that you are more comfortable in your own clothes, they bring multiple security guards who stand outside your room while a nurse attempts to get you to change, which makes the entire situation very confrontational. Simple things, like the comfort of keeping on your own undergarments at a minimum, does a lot for someone who is dealing with mental health issues, especially considering all their rights and freedoms are being stripped. I was being forced to change infront of the nurse, and the nurse could clearly see that I shut down and was not happy, yet she had the gall to try to make conversation with me as if everything was fine. I was lied to by the nurses. I was told that I would be transferred to the ambulance to go to the other hospital on a bed and so I would be completely covered (not exposed). Instead, I was forced to walk in socks (no shoes) through the hospital and outside to the ambulance with a gown that did not even close properly at the side/back. I also had to indicate to the paramedics that I could not walk to the ambulance as I had no shoes or socks. The hospital failed to provide me with socks initially after confiscating mine. The paramedics said they were fine with me having my shoes and went to ask the nurse for them. The nurse told the paramedic that "it would be difficult to get the shoes back from me," making assumptions. That conversation was had within earshot of me and it did not help the situation. The entire situation changed how I deal with my mental health moving forward, and regarding if I would reach out for support in the future. read more

My health hasn't been good the last couple of years and unfortunately I've been to quite a few hospitals. This is for sure one of the better ones, the doctors actually care and take your pain seriously unlike some other ones who pretty much just basically watch you die on their beds. The last time I was here was in July of last year. I had major stomach pains and I was actually at another hospital that did nothing for me...gave me some pills, didn't stop the pain and sent me on my way. As soon as I got here I was in so much I was just keeled over at the admittance and they pretty much got me in right away. They hooked me up to an iv and got some morphine for me pretty much right away. The only negative thing is I think the emergency closes around 8 or 9 (not sure about that, but it's not 24 hrs). If I'm ever ill again this is where I want to go...... read more

We had to come in here for an Emergency after our Doctor referred us here. The entire time took less than an hour and a half, which was quite impressive for an Emergency Room. Their wait time was pretty accurate with what the website said so that was a relief. We were helped immediately after checking in. The Nurse who helped us with blood work was amazing and humorous, we loved her to bits! If we recall correctly, she was probably Australian; it took me back to my years spent in Australia. The hospital's Emergency unit is quite small but they are caring and helpful. Our experience was wonderful. read more

Easy access and parking, helpful greeters, friendly and efficient staff in the radiology department. I have only had good experiences the many times I have visited Mt. St. Joseph's. I cannot say the same for VGH or St. Paul's. Nothing in the BC Health Care system gets 5 stars though. read more

I have such mixed feelings I originally went in for an iron infusion and showed the wonderful nurses there that my leg was swelling. Reviewed it did a couple blood test and took me straight over to emergency. I have a history of pulmonary embolism so I was treated appropriately and I felt Safe and informed throughout the admission to hospital. Stayed the night and woke up to a Divine intervention. You know who you are. Went for CT scan which was scheduled at 1045 and I was in and prepped by 1100. Very impressive. Drop off and pick up were spot on. Never left in hallway. Here's where it falls apart. I wasn't in my room when the Dr came on rounds. When I returned to my room I was told I was discharged! I thought that was great because the CT scan must've been clear. I was then told I have a PE. It was in a new area than previously. I asked to speak to the doctor about management asI wasn't comfortable going home. I was at St Pauls last year for 6 days in order to have IV anti coagulants and "clot busters"?After speaking with the doctor i expressed my concern to my nurse who then escalated it to a patient liaison or something. She was so aggressive when she met me and told me I have to leave now because I was discharged and they won't reverse it. If I wanted to be seen again I had to start over regi again at emergency. I was feeling to demoralized to bother. She dismissed me by offering a taxi voucher and yes I accepted it cause I hadn't planned on leaving so abruptly therefore no chariot awaiting me. Here's the kicker @ 1:30 am I had to go to emergency at VGH for severe pain in the leg with dvt. But that's another story. Check it out soon. You won't believe it...or maybe you will. read more

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Really happy so far with what I've seen at this smaller community hospital where I had to take my old dad. Arrived at emergency on advice from his Dr. and had no wait at all on a Friday afternoon. Staff were friendly and attentive and we moved right along. Lots of attention from various people and immediate action on his blocked bladder and swollen feet n legs. Enough with the details but suffice it to say that two days later he's gonna make it! After moving to a regular ward, he's sharing a room but has enough privacy and room to squeeze in a few visitors. Meals are adequate and on time. There's a cafeteria but it's not open all the time so bring your own food supplies. His hospital Dr. has been calling me daily with updates and keeping me informed of how long he expects to stay. They really seem to care and it's comforting. Read the other reviews and you'll see that it's way different than the BIG hospitals. More personal and friendly. read more

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Surprisingly good for a hospital cafeteria food. The service is mostly friendly. A few employees who enjoy scowling. They vary the menu each day. Portion size and prices reasonable for what you get. read more

I spent 6 hours in emergency yesterday and the experience was far more comfortable and reassuring than i imagined a hospital could be. I have been to larger hospitals like VGH and St pauls but Mt St Josephs seemed to be more intimate, friendly, attentive, and everyone was using my name. The staff were exceptional and they took time to explain everything clearly and answer my questions without me feeing rushed. read more

I think there is a lot of racial profiling there based on skin colour and class. My last two visits there, they minimalizedy injuries and a lung and heart infection. They sent me home, not able to breathe. I called an ambulance the mext am and ended up at VGH, where they told mey lungs and were inflamed and infected. I am currently spending my second day at VGH in the cardiac ward. Thank God I listened to myself, or I could be dead read more

A hospital that is a cut above the rest. I went to the ER for a minor surgery, fully expecting to wait an hour or more while I writhe in pain, but to my surprise that didn't happen. I was called in soon after I signed my name and told them about my ailment. My wait time was about 10 minutes total... The nurses were compassionate and they made sure I am comfortable before and after surgery. My only complaint is that the doctors seemed to be in a rush. Though understandable, I was hoping to have some of my questions answered. Unfortunately the surgeon that operated on me left immediately after my surgery and wasn't available to answer any of my questions.. when I asked the emergency doctor, she gave me vague answers and mentioned that I can ask the surgeon who wasn't even there... So please, doctors and surgeons, if you are reading this, please spend 5 minutes with your patients and give meaningful answers. If not, then at least provide a number where you can be reached to answer questions. I know it's the ER, I know you have to hustle, but it is your duty to make sure your patients are well informed specially if they are undergoing a surgery. You can definitely learn more from the nurses...un-sung heroes indeed. read more

From the time that I lined up with my mom and up to when we were processed, the staff has been great. Dr. Shannon is super nice and super caring about her patients. Nurse D is just as great and provided my mom with such great comfort. They can get overwhelmed for sure but they are such professionals. If only the hospital could be expanded in order to accommodate everyone so that many people don't have to wait too long. Thank you Mount St Joseph staff! read more

MSJ has always been my favorite hospital if there was such a category. The staff are always friendly, professional and just nice. The dozens of times I've been here I never had a problem. I often come here to do blood work and all the ladies have been very patient as finding one of my veins is almost near impossible. Farrah and Maria are the best when it comes to finding veins. They can usually spot one from a mile away. The lab is always clean, organized and very little wait. As I said MSJ is my favorite place to fit for medical needs. read more

Mount Saint Joseph Hospital - The lab - Hospitals Near Me - Vancouver, British Columbia

The staff here... absolutely incredible. Eveyone that I interacted with was amazing. I have been a local my whole life visited lots of hospitals battling my illness, these guys really care. Absolutely awesome people. read more

This is a hospital that at one points in the talk of removing due to funding and high cost of maintenance. If really emergency go to St. Paul or VGH. Nurses are not that friendly and they do things quick and wonky. They basically don't care because they don't know when funding runs out. read more

The family doctor had blood work done on my 89-year old dad. The doctor said it's normal for older people to lose their appetite, lose weight, be lethargic and be frequently sleepy and tired all the time. FALSE!!! UNTRUE!!! Geriatric specialists say that seniors may be slower with a little cognitive loss but they should still be vibrant! We thought it could have been anemia. When no negative results came back we took him to emergency at MSJ for a full check. My dad had been doing exercise and eating healthy all his life. When he stopped eating he lost so much weight in a short time and was perpetually tired. The waiting room was half full and we were seen within an hour. My dad could walk with assistance but they offered him a wheelchair while they looked him over. The doctor on duty said my 95-pound dad looked dry and malnourished. After more blood work, X-ray and a full head and body scan we discovered he had STAGE 4 LUNG CANCER!!! After a full bag of IV my dad was a little more energetic. Dr. David Esler has the kindest bedside manner. My dad was so appreciative of how Dr. Esler held his hands and spoke to him. We chose to take dad home because he didn't want to stay at the hospital even though they had a bed for him. The next day two care workers paid a visit to offer resources and to make sure we were able to give dad a safe and adequate care. Jacqueline and Melissa were so kind and I could tell they were really invested in my dad's comfort. I really like how MSJ does things promptly by sending out help so quickly. After two days dad was not able to get out of bed so we ambulanced him back to MSJ for another IV hoping this would help. Unfortunately, the lung cancer was so aggressive and he passed away peacefully and without pain within 3 days. The one thing that made this sudden tragedy bearable was the kind attentive care my whole family received from the staff at MSJ. There were plenty of nurses who stopped by to see how we were doing, including the ones who were not even part of my dad's care team. . They catered to our concern about dad's pain. They kept us informed of what to expect. They offered counseling (of various religion and language) while we waited for dad to pass. Kudos to Dr. Menese of geriatric care for answering all our questions. What I find remarkable is the exceptional care we received compared to Vancouver General Hospital where we brought my mom for surgery and palliative care. VGH is okay but MSJ should be the standard especially when a loved one is dying. I even observed how well other patients were treated like family. From the MSJ emergency to the doctors to the nurses and to the cleaning staff (yes, even they expressed their condolences) I am overwhelmed and touched by the care and love we received during this difficult time. Every single staff member had a part in giving my family closure and that my dad was given the best possible care. And for all that they deserve a donation. My father was a very charitable man and I'm sure he would agree. read more

So happily surprised by this hospital (the emergency, more precisely). Everything went super fast (for a hospital!). Someone took care of me immediately. I went to several departments and barely waited 5 minutes each time, proof is I brought some work with me and couldn't get anything done. Staff was also friendly and kind. Going back? Not that I want to go back to the hospital, but if I really really have to, yes. read more

As a professional, I go to all hospitals in lower mainland. This hospital is most unpleasant place to be as a patient. Most of my patients at this hospital are senior citizens and I can see that they are verbally abused and scared to talk to staff to ask about their basic needs. I feel really bad for the senior patients who don't speak English. As soon as they walk in, the first person they meet is this scary lady at the information with passive aggressive attitude. Then they have to deal with this cranky lady at the registration desk who refuse to book for interpreters for patients just because in her opinion, the patient has no problem communicating and she was actually getting angry at patients for asking for one, even though doctor asked for an interpreter because the doctor was having a hard time communicating with the patient. Who is she thinking she is to decide at the registration desk if the patient needs interpreter or not? Then I went to Geriatric Outpatient and the lady there is dismissive and unfriendly and have "who are you?" kind of attitude and not interested in doing her job at all and was horrible at it with making mistakes and also talking to herself a lot. I thought this was religious community hospital but it seems like as we how catholics abuse their people in the church, this hospital staff is abusing patients because they are old and vulnerable from not speaking English very well. Nevertheless, unlike staff, doctors and nurses seem very professional, helpful and friendly. read more

No one likes hospitals... especially waiting in the ER. That being said, this place was great. Small, with attentive staff meant I was admitted within 15 minutes of arrival! Sure I waited for a few hours as test results were done, but I had a comfy place to lie down. The doctor was very thorough in explaining results, and also took extra time to ask me about myself and my work. Very refreshing. So if you need to go to the ER between 8am and 8pm... this is the place to go. read more

Thanks to everyone at Mount St. Joseph's Hospital for making me feel comfortable. The staff was very caring and friendly. A great hospital read more

If you are Native or Aboriginal; they treat you, just like everyone else. They are through and effective and very kind. This one nurse, held my hand because I was so confused & hurt. Her kind words helped. The staff were very kind & fast! read more

This is a great small hospital. I always get my blood work done here instead of going to a private lab. The staff are amazing and skilled. I bruise easily and I'm scared of needles and these guys are the best. No bruising! And they're really kind so that takes the edge off my anxiety. On another note, although this is ancient history, I got a salmon bone caught in my throat at a summer bbq when I was a kid and this is the hospital I was brought to. I was only about 8 years old and I was sooo scared! I kept biting the giant tweezer thing the doctor was using to try to grab the bone. The nurse was holding my hand and she said if the doctor hurt me she would punch him in the nose. It made me laugh and I was able to relax enough to let the procedure happen. After the bone was out of my throat the nurse asked how hard she should punch the doctor. Several months ago I went to the ER on a Saturday morning and was triaged and in front of a doctor within 7 minutes. Unfortunately their ER closes at I think 8pm, but if you can avoid the ER at St Pauls or VGH i highly suggest you do. This is an amazing small hospital with an efficiency of service that I'm pretty sure is unparalleled. read more

The E.R at Saint Josephs is truly filled with unsung heroes. The wait times are short, the Doctors unfailingly polite, and kind, and the nurses and Social worker (Sheila?) really go out of their way. I have PTSD, and sometimes I'm just very anxious, but I can't tell if it's a physical problem or not. I don't mean to be trouble. At VGH, I could have a knife in my back and still be relegated to the psychiatric unit. and they are (with the odd exception) very impatient. One day, at Mount St. Joseph. I was waiting, and very anxious and shaking, a nurse came over and reassured me that a Doctor would see me soon, and asked if I needed anything, she talked to me, just to help me relax. And an orderly (I hope I have his name right, Ignacio?) asked if I would like a blanket, and instead of just handing it to me, he put it around me. Small touches like that are better than medicine sometimes. I'll never forget that act of kindness. And I so wish I remembered the nurses name, that was beyond the call of duty, but meant the world to me. read more

I was blown away by the care i received at Mount St Joseph. I was in the day surgery unit so did not overnight, but I was in there for a good 7h. From the first person at the admin desk to waving goodbye to everyone on my way out they all, bar none, contributed to the best hospital experience I have ever had. The intake nurse was super nice and funny even though she admitted she had to rush a bit. The OR nurse was also kind and helpful. My anesthesiologist was hilarious, super chatty and made me feel so comfortable. My recovery OR nurse was AMAZING. I had a tough time with nausea coming out of surgery and she was so awesome and patient. Felt like she actually cared. I had no idea this hospital even existed before I was scheduled. If i ever have to go to an ER (knock on wood) I would go here first no questions asked. read more

While going to the hospital is never really a pleasant experience the team at Mount Saint Joseph really make sure you're as comfortable as possible. The ER wait times are quick and they are very thorough with their assessments and clearly explain everything that's happening. The staff at the Surgical Day Unit are really friendly and you can tell that they care about their patients and each other. So thankful for their thoughtful attention and the high level of care I recieved. read more

Fast Track is not fast. I checked edwait times and it said 1:13 minutes. 2 hrs to see doctor now waiting for x-ray. They put me in a flimsy robe and had me sit in a chair feeling publicly exposed. I should have gone to st Paul's. It just might be strain of medical system but when you see staff socializing and sharing gossip and stories about their vacation while you are waiting it's annoying. Catch up on your break not in my time. I'd rather wait 3 hrs at St Paul's. read more

I had a breast lumpectomy and sentinel lymph node operation at the hospital Wednesday Mar 7th I cannot emphasize enough how amazing the care was from the beginning with the receptionist at the surgical daycare through to Mary my nurse and the porter who zipped me around for tests and then to surgery. Dr Bazzarelli who did my surgery along with all the operating room staff Dr Steve who gave me the anesthetic were amazing. They were such a professional and caring group that I was put at ease I'd also like to thank the Dr and assistant who performed the fine wire localization. I am recovering at home thanks to fantastic team of well trained professionals and compassionate care givers Thanks to all for such a positive experience Well done!!!! read more

Holy crap, thank you! Long story short, my mother was treated terribly at VGH emergency and sent home as healthy. When her issues persisted, we took her to MSJ on the recommendation of a friend. They got her in almost immediately and rushed tests to see what was going on. Turns out her brain had been bleeding and she probably would have died had we not found a Dr that gave a crap. The Dr was kind and clearly cared about figuring out what was happening. Had we not come here, I honestly think she may have died. Thank you for caring about your patients and not treating them like they are a burden for feeling ill. read more

I just need to say how impressed I am with everyone that I interacted with during a recent (Feb. 17, 2021) minor operation, hernia repair. All of the staff from the admission's staff to the porters to the nurses (and especially the surgeon) were outstanding. In these trying times with Covid, staff shortages, concerns for individual safety, the folks at Mt. St. Josephs went above and beyond. I found everyone polite, professional, and friendly. With everything going on these days hospitals can be intimidating places for patients that are admitted for a day or a week or longer. I can't imagine how our front line workers can stay so positive and professional during these times. It does not go unnoticed. Thank you to all involved. Respectfully and grateful, Roman read more

I went here today for a fall down a flight of stairs resulting in a hit to the head, 3 bloody fingers, scrapes and bruises over most of my body, a swollen hand and ankle. I left with nothing. No head scan or instructions regarding after care for head trauma, no attention to my bloody fingers and arm or how to treat my wounds, no X-rays (they said I could have one for my hand, but probably not needed), not even a bandaid. The doctor offered Tylenol. In what world does any of this make sense? Not even a "you are going to want to rest".... read more

I went to emergency because I was not handling my food poisoning very well. I called 811 and they felt I must go to emergency. I went to emergency and at the door there was one person ahead of me. The Security guard came over and said Ma am you need to sit. He brought me a wheelchair. A relief. Once inside triage was friendly, and patient. Then I sat for about 3 minutes in a waiting room and my name was called. All stats done with care. Questions about my symptoms, then he said we are going to bring you to a bed, just one minute. A nurse came and she brought me to a room, I looked at the room and was WOW!? She says we saved the best room for you! I said I see that! A Doctor came immediately and she was kind, cheerful, and concise. An RN, and RT came in after and "said hello" They said we are here to look after you. I will be giving you fluids, and my colleague will be taking some blood. It is standard procedure to do a coronavirus test, so we will be doing this as well. I said nooo you are going to touch my brain. They laughed and said NO nonono no we are not going to be touching your brain. They attached all the stuff to me so fast. Told me what they were doing, then did the work. I asked the RT; A R E YOUUU going to leave any blood? They laugh and say it looks like we are taking lots but the glass tubes are thick so the blood is safe if it drops. Once all the work was done, they said we will leave you, but will keep watch. AND THEY DID! They continued to come see how I was and take that arm pump up the bag thing, temperature, and finger clamp thing. Not just the RN,and RT, the Doctor as well came in to see my status. I was texting my worried daughter, and I told the RN this, she said tell your daughter He Mom is going to be fine.(So nice) I was there 2.5 hours. I thanked them all for the wonderful attention, and you know what? They were pleasantly surprised. I walked in like I was 100 years old and worked in the mines my whole life and I left feeling the young 60 years old that I am. Left feeling really good. read more

The ER is the worst. I came here to avoid the long waittimes but ive been here for 5 plus ours. They discharged me while i was getting an ultersound done. When I got of my ultersound someone was in my bed. The nurse said to me we did not know where you were so we discharged you! Ridiculous read more

I was first broght Mount St. Joseph's hospital on April 24 2016 by the paramedics. I was diagnosed with cellulitis. My stay here turned to be over 3 weeks. The medical staff here were great. I got excellent care here. I love this hospital. The staff are caring and know what they are doing. If and when I have to go to the hospital, Mount St. Joseph's is the only one of 2 I want to go to. The UBC hospital's transitional care unit is the other. Thank you to all the medical staff at MSJ. read more

I am blown away and filled with gratitude for the care I received last night for the profuse bleeding I experienced after a wisdom tooth extraction. I can't say enough about how kind and helpful all the staff from the entry to the nurses to the doctor. This is a very small, decrepit looking ER but the people are second to none. A later experience at VGH paled in comparison. Thank you so much! read more